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Advance Auto Parts
1031 Montauk Hwy, Shirley, NY 11967, United States
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Advance Auto Parts
Comments
Jo
Review №1

Mistakenly given the wrong oil filter and the gentleman at this store arranged to get the right one delivered to my house as I had drained my oil and couldn’t get there, all done within 30 minutes. This is legitimate great customer service and it’s refreshing these days, thank you. I plan on writing a nice email to your corporate about it.

He
Review №2

Excellent service Sunday 520 installed new battery 20 minutes. Great service ask for John.

Jo
Review №3

Employees are quick to get you what you need. They offer all pricing options available.

Ma
Review №4

I always find what Im looking for. I recommend 🥰👍

Mi
Review №5

Its ok, bought wat I need, they helped were kind ty

No
Review №6

I have found upon numerous visits that the reps are knowledgeable and attentive. Although, you may wait a bit, but not too long, for a rep to ask, how they help you.

AL
Review №7

There website says they have a part but when you get there and ask for that part, lol fat chance on getting it. Wait time 1 thru 2 days.

Ve
Review №8

Good prices and will help you if you need it. Covid restrictions in place.

Ro
Review №9

Knowledgeable staff and quick pick up online orders

Jo
Review №10

Bait and switch... Prices on shelf below products werent what was rang up, employee stated it was labeled wrong at a $20.00 difference... brought another product up and was $10.00 over labeled price then he finally got up from his chair were he was talking with 2 other employees sitting by him by register and went to look only after showing him a picture and again said mislabeled and went back to sit down ... and didnt fix mislabeled products ... went across the street to auto Zone and made my purchase 🤷🏽‍♂️

Ma
Review №11

Like this place better than Auto Zone. They are more knowledgeable and helpful

Pe
Review №12

Very helpful with my charging issues

da
Review №13

Brian is awesome always takes good care of me and the rest of the crew are just as amazing

Ta
Review №14

I visited the advanced auto in mastic/Shirley and was impressed at how the woman were more helpful then anything. There seems to be more females and I was helped by a woman who I think manages the store. She not only helped take my break lights off She found the issue which I had no idea about. Anywhere else I would have wasted money on things that wouldnt have helped me. They were great there and Ill always go back.

Je
Review №15

Always helpful and knowledgeable. Great place for deals on oil. If you have time before a major repair you can definitely get parts cheaper online.

Mr
Review №16

Awesome place the staff is always as usual very very helpful

Mi
Review №17

Kathy, store GM, replaced my 3 month old battery which was acting up, with absolutely no fuss, no BS. And she did the replacement herself. I loved her spontaneous dedication to the rather novel (these days) idea of working to ensure a satisfied customer. Thank you Kathy and thanks to AAP for putting your store in in the hands of a very sane, friendly and extremely helpful person.

Ke
Review №18

Decent place since I dropped auto zone in the area after they tell me they have parts then I go there and they dont..I hate having my time wasted

Sj
Review №19

The associate was kind and professional

Su
Review №20

Ok

Na
Review №21

Better than any other parts stores nearby.

Pe
Review №22

They always seem to have what I need in stock even for a 17 year old vehicle. Prices are always good and theres plenty of parking and the staff is knowledgeable and quick to help.

cl
Review №23

I would like to thank Jesse, am employee at the Shirley location for totally understanding my problem with a defective battery and replacing it for me. This meant the world to me. He took a lot of time to help me out and I just want to know how much it is appreciated!

eb
Review №24

Good shop nice and helpful stuff. I always find what i want there

Fr
Review №25

Very good service

Fr
Review №26

Had what I needed. People working there were helpful

Pa
Review №27

One of the best car parts. In town and much more

Jo
Review №28

Got customer service right away / smooth transaction

Jo
Review №29

Super helpful. They helped us find parts even when it wasnt easy. Other auto parts places simply said sorry. These guys went the extra mile.

Ei
Review №30

Staff very helpful I like it better than Auto Zone. If I needed help with my wiper blades they would help you with it and fluids for my car..very knowledgeable and friendly

Jo
Review №31

I started going here after giving up on AutoZone for how terrible they were. You wait just as long here, if not longer. The people are rude. I went there to get a new battery, turns out they install new batteries free of charge at their discretion which is nowhere to be found on their giant signs advertising for this. Its only found on their website. They made up some BS about how changing the battery could fry my computer, pointing at my fuse box. Id say only go here if you absolutely have to, and only need to pick up quick stuff like oil or wiper fluid. Otherwise, just order online. Its cheaper and less hassle

LY
Review №32

Very knowledgeable

Vi
Review №33

Always able to answer my questions, knowledgeable about the products I went in to buy.

In
Review №34

Great service knowledgeable staff which is unusual for parts stores lately I had a problem with the part and the manager Kathy took care of it instantly I will continue to go there because of the service and the attention given to me by the staff and the management

Pr
Review №35

Hit or miss. Sometimes the employees are polite and helpful, sometimes they look like they hate their job. This place usually has everything I need in stock, however the patchogue store has more. Either way its still better than the autozone across the road

Jo
Review №36

Fast in curtious service

Ri
Review №37

Excellent parts and excellent prices!

Ge
Review №38

I went in to get wiper blades for my car and the girl named Charlene was happy to come out and help me install them on my car

Ro
Review №39

Customer service is very helpful they take the time to make sure that you find what you need

Jo
Review №40

Good service here usually have the part I need

Fr
Review №41

Ok prices but cheaper online with promo. Codes. I have found things online 40% cheaper the the store then added 20% off promo and selected pick up at store. Saved $60 on calipers....cheaper then the other online options.

Po
Review №42

My clerk was very helpful and patient. He knew there were 2 different versions of the part I was asking for and made sure I got the right one.

ra
Review №43

Huge verity

Ge
Review №44

Great staff, great service.

Em
Review №45

Would rather go to this place than Autozone, nicer people better help

Ha
Review №46

Staff never is interested helping. Bunch of chainsmokers that are always outside smoking. Go somewhere else....AutoZone is not much better

Al
Review №47

Good fair priced parks

ni
Review №48

I love this place knowledgeable friendly staff

Pe
Review №49

Everything you need for your vehicle at a good price

Ru
Review №50

Staff always friendly and helpful.

An
Review №51

Very helpful staff. Made sure I purchased the right parts and followed up as I switched the part in the parking lot.

Vl
Review №52

Highly skilled professionals worked there....!!!Would recommend this establishment to anyone.....!!!

Ja
Review №53

The staff Rocks. Very helpful.

de
Review №54

Always great service and rarely a long line.

Ro
Review №55

Good selection, long hours, helpful staff.

Am
Review №56

They had what I needed but the staff seems put out that you are there. I will be going to a different store in the future.

Ga
Review №57

Always have everything I need

Ba
Review №58

Always good service and specials

mr
Review №59

They have been my number one store since they open thank you guys..

Or
Review №60

Pricey, but usually have what Im looking for. Never buy anything without a coupon.

ri
Review №61

Fast friendly and have huge inventory

va
Review №62

Good service good people

De
Review №63

Very helpful staff.

Th
Review №64

My favorite auto place

Pl
Review №65

Preferred over autozone.

Cl
Review №66

Refused to do return purchase I made 2 weeks ago.

Ru
Review №67

Rude staff and overpriced.

Al
Review №68

Great selection of products

Fr
Review №69

That had my part

Ma
Review №70

The employees are nice

Vi
Review №71

Very helpfull

Pa
Review №72

Great sales

Sa
Review №73

Helpful staff

An
Review №74

Very helpful

Lu
Review №75

Good parts

Ke
Review №76

Slow service

An
Review №77

Needs to be cleaned

Ma
Review №78

Slow service

Gl
Review №79

Auto parts

Ch
Review №80

Good store

Da
Review №81

Great!!!

ad
Review №82

Auto parts

Ma
Review №83

Swiigityyy swoooty

Information
13 Photos
83 Comments
4.3 Rating
  • Address:1031 Montauk Hwy, Shirley, NY 11967, United States
  • Site:https://stores.advanceautoparts.com/ny/shirley/1031-montauk-hwy?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 631-399-3931
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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