The owner lost my business never called me back an I tried to recall no answer your loss herb chambers gain

Great place to buy a vehicle. I found them on Car Fax . Got to take my test drive alone. After looking at three other companies I purchased a Ford truck here.

Yeah such a scam sells base model cars and sometimes puts faulty engines in them terns rhe check engine lights off with his obd reader and dosent care about the safety if his coustemers do not buy your car here Bob only cares about one thing and that is money

Great dealership

I bought my second car at Mass Auto already. They helped me with everything, including financing papers. I recommend their great service!!

Service was terrible, the owner Bob is a hack this guy loves to over indulge in the gray areas he says one thing and does another. Bob finally halfway did what i wanted after serious run around and game play. My advice for anyone considering buying a vehicle from this place keep on looking, your vehicle is out there but i guarantee, it is not here!

Very good service 10

Real good deals for your car

Fernando delivers excellent service

Tried negotiating a price on a car that has high mileage the body is in great Shape but there selling price is too much.

At the end of May I had purchased a 2006 ford five hundred from Mass auto. Through the sales process the staff was very courteous and the sale process was smooth. The vehicle days later went inti limp mode intermittently. When brought to mass auto multiple times they were unable to reproduce the problem and told me to drive the car more. Since it sat for a long time. The issue was consistent and upon bringing it to my personal mechanic found out the Transmission Control Module needed to be replaced or reflashed. Unfortunatly the vehicle was totaled a week after by someone who had rear ended me. The insurance claim is still open because after 3 months, Mass auto still has yet to produce a title to the vehicle for me. I have tried calling many times. Lately my calls and texts do not get answered or returned. I would advise shopping at a more professional dealership

Awnsered all my queshtions good place good people i bought my first car here it wasnt too expensive and they register it there and everything

A word of caution to members of our community,I just wanted to report some news regarding a recent purchase I made at Mass Auto, 56 Hartford Turnpike, Shrewsbury. I am not telling you that you should not go to Mass Auto to buy a car, however, I know that I will find a dealer I can trust over a dealer I cannot trust such as Bob Haddad at Mass Auto.We needed a car for basic transportation and we did see an advertisement that made us want to check out the inventory at Mass Auto. We found a car that we believe would suit our needs. As with any used car, youre always concerned that youre buying a lemon. After expressing this concern of buying a lemon to Bob Haddad (business card title of Finance and Sales) he assured us that he would fix any major issue that the vehicle may have.Within two weeks of the sale the vehicle’s check engine light came on. When we went back for service, they did replace one oxygen sensor and reset the check engine light. Within another two weeks the check engine light came on again. This time we were told you need to drive the car longer so that the oxygen sensor would stop the check engine light from coming on.This proved to be inaccurate. When we did take the car to a reputable mechanic they let us know that the catalytic converter needed replacing. When I called to discuss this issue with Mass Auto they began a process of delaying tactics. One of the tactics was for Mr. Haddad to call his brother to find out if the catalytic converter was covered under warranty. After three weeks, the answer was No. While we doubted it was covered under warranty, we wanted to give Mass Auto, Bob Haddad the benefit of every doubt.Remembering we pointed out the issue only a few weeks after we bought the car Bob Haddad’s delaying tactics now turned into five months later. Bob Haddad/Mass Auto now stated that since it was five months later he was under no obligation to replace the catalytic converter. We look at this as a serious breach of trust especially after we were given the commitment that mechanical issues with the car would be fixed.We did look for an independent evaluation of the issue so we took the car to the most reputable car service business we know Rands Automotive in Shrewsbury. By the way if you ever need car service you should definitely go to Rands. Rands confirmed that the catalytic converter needs to be replaced because airflow through it was down to 39%. Rands also confirmed that any mechanic shouldve caught this issues after the check engine light came on.It is our belief that because the catalytic converter replacement could cost between $1000 and $2000 that Mr. Haddad, of Mass Auto, 56 Hartford Turnpike, Shrewsbury did not want to fulfill the promise he had made because of the replacement cost.Like I said earlier, when I need another car I will definitely find a dealer I can trust because our family cannot trust Bob Haddad and Mass Auto a non-trust worthy member of our Shrewsbury community..Update to follow........

Awesome people!

Nice guys!

Well it is a workshop that I like how people work in cars always do the job well and it is a guaranteed job