Unfortunately we lost our car to a drunk driver 2 weeks ago, they hit it while we were parked. We were very upset and were looking to find a sporty family car to replace it. We found the kia stinger online and wanted to see it in person so we took a ride up to wagner kia in shrewsbury. We were greeted by Yvonne who was very helpful from the start. We knew what we were looking for and she didnt try to sell anything else to us which Ive had problems with at dealerships in the past. Yvonne was very funny kept us laughing and made sure we got to test drive the car we were interested in. The entire process was quick and painless and they made sure all our needs were met. We found the perfect car for our family. Thank you wagner family for helping us out and a special thanks to Yvonne for helping us out.

My wife and I worked with Yvonne on Sunday. She was professional, time aware and personable. She helped us decide what was the best options for our needs. We have been with dealership for many years and trust them with our future purchase.

Easiest car buying process ever. There was no wheeling and dealing, and I never felt like I was being given anything but honesty and the best deal possible. Highly recommend!

We had the opportunity to work directly with Edwin Cifuentes who was outstanding! In a time where the buying a car environment is very stressful Edwin went above and beyond to make it a smooth process. Our family is on our 3rd Kia and we love the Make. Wagner Kia will always be our dealership of choice!

Can’t say enough about Kia Wagner of Shrewsberry. The sales staff is professional and helpful. The service staff it’s fantastic and my car is cleaner when I leave

Great experience! Everyone was pleasant and helpful. We were able to drive off the lot with our new car the same day. Yvonne P. was the best salesperson, answering all questions, keeping things moving, available at every step. Highly recommend.

Amazing customer service from Mike in Service Department at Wagner! Would highly recommend this dealership for service because of him.

I came in for an inspection sticker and was pleasantly greeted at the door at the drive through. Then I went in the service area and again was greeted by a nice gentleman who helped my through the process. I would recommend anyone to come here for the friendly service department

Had a great sales experience at this dealership. Yvonne was very honest, helpful, and kind with the buying process. Yvonne is also knowledgeable about the Kia vehicles as well. The management is very kind too, always checking in and making sure I understand or have any questions. Happy to drive home my new Kia Stinger.

Had some issues with my car and they fixed it right up with an amazing deal to love Kia

Posting this review on my brother Sean’s behalf. Sean describes his car buying experience as fun, exciting, and informative. There was zero pressure from Sales Representative Yvonne. Yvonne was knowledgeable, patient, and extremely helpful during the entire process. If your in the market to buy make sure you stop by Wagner Kia and see Yvonne. Oh, BTW, the Sales MGR Edwin ROCKS too!

People are great here! Finance, sales, service etc. Very professional. Joey was awesome and explained things really well. Followed up on how we were doing with the car via phone and email.. We had questions about the car days later, even weeks later, and he was still helping us with it. Satisfied customer here! :) Thank you KIA of Shrewsbury!

My car experienced a major mechanical failure with hardly any advanced warning. The professionals at Wagner Kia evaluated the problem quickly and reassured me that the repair was covered under warranty. The customer service reps in the service department are friendly, courteous and they kept me informed throughout the repair. In a time of parts shortages and labor shortages there is no shortage of professionalism at Wagner Kia!

Chris greeted me at my car. Asked me what I was there for. Said I see you have another appointment this afternoon. We will get you in and out as quickly as possible, and did just that.He brought me to the waiting room, asked if he could get me anything. I was in and out in less than half an hour. Excellent service I was very pleased

They were very professional! They were flexible, I was bringing the car in for new front rotors and I asked if they could do the oil at the same time and they were more then helpful and happy to do it. The car was brought back to me with the floor be vacuumed and the car washed. Well it takes time to do all these things and it always seems like your waiting forever so that’s the only thing I can say!! It took a while but, they were doing two things! That’s the only reason it is a 4 star rating it would be a 5 without that.

Joe and team did an outstanding job. Ashley is hands down one of the best in the business. If you are looking for the best place to get a Kia, go to Wagner!

I have bought 3 cars from Wagner Kia and I will keep coming back. They have wonderful customer service and they have always worked with my budget. I will not shop anywhere else but Kia. You won’t be disappointed

My first time leasing a car and first time dealing with Wagner Kia. A very positive experience. Yvonne spent a good chunk of time answering my many questions about lease options for the Niro EV. After a test drive, Edwin helped us to arrive at a lease deal that satisfied my expectations. David helped us with tips on EV chargers and steered us through all the lease paperwork. All were professional, informative, and detailed about the cars and finance options.

Yvonne Pham the sales & Leasing Consultant was very helpful and nice. She treated me like family and was very transparent throughout the entire process. She stayed in touch and kept the communication going the entire time. If you want exceptional service make sure to ask for Yvonne pham. I am giving this place 4 stars only because of Yvonne Phan. This dealership is very lucky to have her. Now when I got to the sales department that is when things changed. The transparency went out the window. This had nothing to do with Yvonne, as the finance department is separate and I was assisted by someone else, a male, named Mackenzie Derival (Finance Manager). This person did not give me my monthly payment amount until everything was all set and done. That is when I found out that my monthly payments would be way higher than I wanted them to be. Even after I put more money down than I was going to initially put down. The payment instead went up. After going through my paperwork I realized that I was also signed up for an optional gap insurance that I was never given an option to select. In fact, I asked him if I had to take the insurance and he said yes, it is part of the program. Please make sure you completely go through your paperwork and know what your payments will be and what you are getting in to before dealing with this finance department.

Great service, great car (so far) and great value. Couldnt have gone smoother. Will definitely come back to these guys again.

Service is great. Very welcoming the minute you walk through the door. Mike was diligent explaining the services they would provide, escorted me to the waiting area and came out to jeep posted as to where they were and how much longer it would be. When finished, he explained the report, my car had been washed and vacuumed. This is my 3rd KIA and I have never rerebretted my choices. Thank you to all the team and to Mike.

Edwin and Shirley were extremely helpful in making my car buying experience go as smoothly as possible. Mackenzie in finance made sure the process was quick and was very helpful. Everyone was very polite and wanted to make sure they did everything they could to provide great customer service.

Yvonne Pham helped sell me my car and she was amazing. She was very helpful, and made my experience so pleasant. I would definitely recommend her if you’re trying to buy a vehicle here at Wagner Kia.

Wagner’s service department has gotten better and better pune the last few years. Very happy in dealing with customer interface folks for service. They do an excellent job as well. They are in need of more mechanics to speed up throughput, but that is more of an issue across the board everywhere with employment right now.

I went for my service and it was easy in and easy out. The staff at Wagner KIA provided me with a quiet space so I could join an online meeting. It was a great experience.

Amazing accommodations the service team gave yesterday. Not only provided the impeccable routine service but also they kindly accepted me despite my late arrival. Thank you guys!

Always a pleasant experience even if I have to wait. The staff constantly keeps me updated on the status of my vehicle.

Stan in service has been great; its been a long wait on parts due to the supply chain strain but hes completed all work - Top Notch! Cant wait to get back in my Telly.

They are professional quick and convenient. I offered me a ride to anywhere while I was waiting for my car service to be finished. Very friendly staff.

Great courteous and friendly customer service from the minute you drive in the service bay. Ron does an excellent job vacuuming your car while the service desk people go over what your having done. Whatever you’re having done it is taken care of quickly. When your vehicle is finished the service desk rep will go over everything that they did and give you a completed service check list. Once at check out you’re given an itemized bill for your review and asked if you have any question. When you walk to your vehicle it will have been washed and dried. What more could you ask for? Very satisfied.

I went to Wagner Kia first because I had read such good reviews on here, only to find the reality was different from what I had read. I was considering a few cars and was looking to test drive all of them to get the full picture. The salesman I was working with was a nice guy, but unfortunately wasn’t able to answer many of my questions and referred to the window sticker for answers. After driving the cars I had narrowed it down to two I liked, and wanted to see the numbers on both so I could make a decision.$5,000 - $6,000 markups on them ($10k+ on the top line Telluride). I tried to get some flex and received none. The finance manager came over, he was a nice guy, but tried to tell me he had to mark them up, and that the markups were going to increase in the future. He encouraged me to look elsewhere insisting these markups were standard.So I did! Literally the very next Kia dealership I went to was selling cars at MSRP, and actually offered rebates. Plus the salesman I worked with at the other dealership knew everything about the cars, and a lot about the auto industry as a whole. Even better, they had exactly what I wanted in stock.Giving two stars instead of one because they seemed like nice people, and I’m sure it’s not totally up to the people working on the sales floor, but management’s decision to do crazy markups is very unethical.

Ashely was absolutely fantastic! The experience there was everything and then some. They went out of there way too make sure I got the best possible deal on the car! Highly recommend!

I have been doing business with Wagner Kia since 2011. I have never once had a bad experience with their service department. Today was no exception. My vehicle passed inspection with flying colors! Everyone is always courteous and professional!

Brought my car in for an oil problem, covered by extended warranty. They handled everything perfectly, smoothly, promptly, professionally. Very happy. :-)

Yvonne Pham was our sales representative she help us so much, she is wonderful if I have to rate her from 1 to 10 1 been the worst 10 been the best I will give her a 11. People ask for herThe best

Worked with Mike to get my Kia Sorento 2013 engine repaired. Fast and friendly customer service and helped get me affordable parts for some of the other work that was needed. They also offered to pay for a rental car while work was being done but Enterprise did not have anything available. Overall, good experience compared to other Kia dealerships in the NH area. Thanks!

Thank you so much to Yvonne and David for making my experience a pleasure from start to finish. Yvonne was kind and patient with us while we were browsing and making decisions. She has since followed up with us multiple times! David was so helpful and very thorough when it came to the finance aspect. He responds in a very timely manner and was quick to return phone calls and answer questions when I reached out. I would absolutely recommend Wagner Kia of Shrewsbury to anyone in the market! Thanks so much for all of your help!

Most stress-free car buying process I have been through. From the first inquiry call to the paperwork- these guys were class act and very laid back. I was looking for a specific used luxury car and the staff never even asked if I wanted to test out anything else during my appointment (this was a first and SO APPRECIATED!). Never felt pressured and left with a fantastic car at a great, more than fair price. I was very impressed. Our sales woman, Ashley, was a breath of fresh air. We loved her.

I brought my Kia Sorento for service and the entire crew was friendly, diligent, and efficient. The service conducted was completed in a timely manner. I’m glad I chose this location as my dealership.

I was so pleased with the welcome, and greeting at the device center. They waved me in, Jose took me directly to start the input process. He was a great host, showing me the waiting area and showed me all the comforts there. The actual work on the car took 15 minutes (recall) and Jose came to me promptly to let me know it was finished, provided the paperwork and escorted me to my car, after it was washed. Thank you so much.

My family have been customers of Kia Shrewsbury for many years and have always had the best experience with everyone we have dealt with.My recent experience was absolutely wonderful. My sales person, Shirley Price, was pleasant and focused on me the entire time, answered all my questions, made it simple to take care of business while explaining everything to me as we went. I felt very comfortable and confident that I was getting just what I wanted for the price I wanted to pay. I do and will continue to go to Kia Shrewsbury and recommend them to everyone looking for a good, honest dealership to work with.

Service manager Stan and technician John were great to work with. They took care of few issue with my car. They gave me a car to run errands with while the services were being performed. Excellent experience!

Very polite staff and quick to get what you need done so you can be on your way. Explained everything that was to be done on my vehicle very clearly and then explained the results too. Very clean and relaxing waiting area as well. Recommend highly for your Kia service needs.

UPDATE: The manager did reach out and was very considerate and receptive to feedback. He has been more than helpful!My husband and I went to try and test drive a car here. Got there Sunday mid-day. Walked in, saw a few people, nothing crazy busy. Seemed like only 2 sales people were working although there were two employees sitting at a desk playing on their phones. After about 40 minutes, no one offered to help us. A women walked right in and someone went right up to her to see if she needed help. We left. Shouldn’t be this complicated to test drive a car.

Very assistive, cordial and informative.

My mother was looking for a car. As we walked in Yvonne was the first person to greet us. She was so nice with a great sense of humor. Because we were a couple of women coming in to look at cars she helped us find the best car with a great price. I felt as if she was really giving us what we were looking for. I cant thank her enough for being so kind and making the time go by so fast. While we were sitting in the waiting room, waiting for financial dept to call us in, Mary was at her desk came to check on us to make sure that we were not forgotten, helped us use the coffee machine. Yvonne is such a sweetheart she also kept checking on us to make sure we were ok. My mother and I felt as if we were priority. Everyone was so incredibly nice and funny. I totally recommend Kia to all my friends. AMAZING EMPLOYYEES. Thank you to everyone who made my mother and I experience so wonderful. We appreciate all the employees who helped us .....THANK YOU!!!!P.S. Thank you Yvonne for still checking in on us to see how were doing!!!!

Not your average dealership. These folks like their jobs and it shows. They want to work with you and see you succeed. From sales to service, even finance! They all pull together and make sure your happy no matter what. Not the typical “ not my job”, or “ I’m afraid because of COVID-19 we can’t”, these are the excuses I get everywhere, for everything.At Shrewsbury Massachusetts Kia on route 9, I was helped in one department, personally walked to the next and all my information passed on, warmly welcomed by my original Sales Lady/manager and shocked she remembered all my details we had been discussing 7 months ago, and the gentlemen in service, very sharp/ smart and able to explain things to me at my basic level of understanding.I really had a welcomed feeling from the whole group, I laughed to myself, it was like visiting my own relatives.This Family team stands out in the highest level in my eyes, and at 63 I’ve been to a lot of dealerships.Thanks for the royal treatment..........RickI forgot to mention how well my Kia is. It runs excellent, only there for a recall checkup

Fantastic experience! Very easy and everyone was very friendly! Yvonne Pham was amazing! She was very knowledgeable and super attentive to any needs and questions I had! 10/10!!

Went in for service for a recall. It was so easy. Pulled into the service bay, employee came out immediately, brought me to the waiting area and the appointment was done before I finished a chapter in my book. Friendly and efficient.

Great customer service, friendly and responsive staff. Made a used car purchase here and the whole process was smooth.

Work promised was done on time and, thoughly. Clean and comfortable waiting room.

Excellent service. Quick and professional. Would recommend

Horrible experience! I went yesterday to this dealership because I received an offer via the mail in which they claimed they would offer me $5000 over the price of my car. I was curious to see if I could exchange my car for a newer model and thought the offer was real since I service my car in this location. The sales team was horrible. They tried to pressure me into buying a car I had not even seen. When I pointed this to them, they said they were short in inventory. I really dont understand why they invite you to buy a car if you have none to sell. Also the offer was fake advertisement. 3 hours of my life I am not getting back!

Great experience from beginning to end! After a terrible experience at the Framingham Kia, I spoke with Mary the manager of Shrewsbury Kia and she was beyond helpful. My son couldnt find the Sportage he wanted because of the low inventory. Within a couple of days, Mary called me back and had the vehicle that my son wanted. They went out of their way to make sure we were happy. It felt like family working with them. No stress, no hassle no pushy sales people. They want you to be happy. I would recommend everyone to go to Kia of Shrewsbury to find your dream car!! My family will use them for their next car. Thats how all customers should be treated!! Greatly Appreciated!

I had a door jam issue on my Kia Sedona. Wagner Kia looked up my vehicle and informed me that the issue was automatically covered by my vehicle extended warranty. Dropping of my vehicle was a breeze and I was asked for my preference on when I want my vehicle back. I left my vehicle in the morning and had it back by the evening and the pickup was a breeze as well. The dealership did not suggest any unnecessary fixes & I loved the experience👍

They were great in helping me through the process, never any pressure, very patient and explained everything, made sure I felt comfortable at all times, answered all my questions and gave lots of information, were very transparent. My Sales Person, Yvonne Pham, was right on top of things, always followed up quickly, and even gave me training on the car! She was fantastic!! She was even able to get my car in the quirky color I wanted during pandemic chip shortage! On a side note, since I was buying my car during the Pandemic, this dealership had all Covid protection precautions in place which removed a completely different type of stress for my car buying experience. I have already and will continue to recommend Wagner Kia of Shrewsbury to everyone. Well done Wagner Kia!!!

I bought a vehicle from this dealer (I know, youre shocked). I got service done today...and the person in charge of the Service department not only got my vehicle serviced the same day but stayed late so I could get my vehicle back to me THE SAME DAY!!!

Everything was clean and organized. The sales staff and the finance staff explained everything and took care of all paperwork.

My family is not a native English speaker, but the dealership was really patient in making sure we understood everything, and clarified everything to the fullest. In the end, we have a beautiful car, and we couldn’t be happier! Reliable and affordable!

Yvonne was the best right from greeting me at the door. Very friendly and spent the time to listen to my wants and needs. I mostly appreciated not being pushed or rushed into anything.

Highly recommended, they make buying a car easy and no pressure. David did a great job!Im updating my review to add that the service department is outstanding to work with. Jose answered my questions and got me out of there quickly.

Jeff, the sales rep, was friendly and helpful. Mary had been helpful when we spoke and let people know for what I was looking. Except for spending money I hadnt been looking to spend, they made it a pleasant and successful experience.

Every time I go to Wagner Kia I always have a most pleasant experience. EVERYONE there goes above and beyond to ensure you are ok. I waited at the dealership for my car while I was getting an oil change. My service rep came into the waiting area to ask if I was doing ok and if I needed anything.Highly recommended this dealership when you are in the market for a car. I bought my car November 2020 and my son bought his in May 2021.

Ashley was my salesperson. She was extremely nice, answered all my questions honestly, and did not pressure me in any way to make a purchase. Her manager Ed approved the sale quickly and in a fair manor. Mckenzie in finance walked me through my loan and warranty paperwork. If youre looking to purchase a vehicle, i highly recommend you stop in at Kia Wagner of Shrewsbury.

I consistently receive good service at Kia Shrewsbury and especially by Chris. He is exceptional at customer service. Always thorough, personable and kind. He makes the experience easy and pleasant. It would be very different if he wasn’t there and I’m just glad he is.

Easy to work with! Just bought 2018 Kia Sportage4! Yesser made it happen for us! 🇺🇸

I got my Kia Telluride serviced here and it was a great experience. The staff were friendly and very efficient. I got my car back quickly and looking beautiful. Thank you!

Wagner Kia did a great job helping me put a new engine in my car. My service advisor Chris was a fantastic conduit between me and an extended warranty company to get a new engine. He was also timely in communicating with me and always kept me in the loop - even when the warranty company and then auto parts company was struggling. He was then able to pull some strings to quickly install the engine given the difficulty of the situation. I would suggest utilizing this service center with your Kia.

My experience with Kia of Shrewsbury was awesome.I bought/in a process of buying wolf grey kia Telluride 2022 wolf grey.Order has been placed for the vehicle.now lets me tell ya about my experience @kia of Shrewsbury.You cannot sell me anything just because you are sales person.I want what I love and am not easily persuaded period.Yvonne Pham a sales rep was 1000% fantastic and great.she was candid, thorough, and honest. she gave me all the options i needed including google research about the car, compare and contrast different types of cars etc. she was legit and knows her stuff really well.She is not there to persuade you to buy just any car but help you find what you love.I will encourage anyone looking to buy car in the future to look for Yvonne Pham first. I highly recommend. she is indeed a rock of wagner kia of shrewsbury.I was highly satisfied with my kia Telluride.Thanks Yvonne...!!!

As usual a terrific experience having my car service at Wagner Kia. Chris is always so helpful and makes sure my car gets serviced and properly checked out. He is very good about catching things that need attention to. It is a positive experience going there. Oh, by the way, have I told you that I love my Kia Sorrento!

Quick, efficient and professional! Always a positive experience!

Excellent service as usual! Went in for my inspection sticker and was told that it could take upto an hour with the backlog from the inspection system being down. Wait was half that time. The entire staff was great during my short wait.

Wagner kias service department appointment went as smooth and quick especially with having my 2 toddlers with me! They even supplied coloring books and crayons to help entertain my 2 boys while we waited for our 1st oil change on my 2021 sorento! Everybody there is so welcoming and very nice! very pleased with my experience and will be telling all my friends and clients :)

An update from 2 years ago. Today I went to pick up my car after trying to contact the Service department for 2 days. I had been unable to get them on the phone or leave a voicemail, very busy or technical problems I guess. I finally got through to leave a voicemail and left a message that I didnt want to repair my car due to the cost / amount of work required and that I would like to pick it up. I arrived just after 5:20 and the Service door was locked even though the sign said they closed at 5:30. To make a long story shortish the sales manager ended up calling in one of the Service advisors (Chris) back to work as he was already on his way home.Chris came back, wrote up the paperwork and cashed me out. I really appreciate him coming back even though he wasnt the advisor who I had been working with. Given the my overall experience (some info left of for brevity) I have to say that Chris was professional and really saved the day keeping my review at 5 stars. They are lucky they have him working there. I would also like to thank the sales manager and sales person who helped.I know Covid is wreaking havoc but you cant have a system where customers are unable to get in touch with the Service advisors to get their cars back. Update the hours on the Service door sign and fix the Service departments phone system/process please. I hope Im only one experiencing these problems but I doubt it.

Everyone over at Wagner Kia is like family. Every time I go there for service it’s like seeing old friends. I know that sounds corny but it’s true! I even know all their names and they know mine as well! I recently had a brake job done and I was there for less than 50 minutes!! Insane. Highly recommend this crew to anyone.

Was a fan of Kia before this. Car engine that had been serviced at this dealership it’s entire life dies at 80,000 miles, cost 9k to replace. Kia won’t do anything about it and even admits to us that’s been a huge problem happening for certain models. Says they’ll follow up with us and never even calls back. Not buying a Kia again, sub par quality and no assurance they’ll work with you if you happen to get one of their models “that has lots of problems”. Lesson learned. One extra star because some of the lower level people we talked to were good.

Jose is always good to keep updated on my car work. He’s a good person to have in your business because he’s helpful and a nice guy!

Good experience and fair pricing. Process was smooth and overall good people working there. Would recommend for Kia needs in New England.

Yvonne, our sales and leasing consultant, was very helpful in locating a car for me during these difficult inventory times.

Terrific service. I showed up at the wrong time and with a list of complaints. Technician was gracious and friendly and took care of everything ahead of schedule.

This was my first service at Wagner Kia of Shrewsbury and I was completely satisfied with every aspect of the experience. My Telluride was returned to me sparkling and ahead of schedule.

Best management and sales team, I have dealt with in my professional life. I received an excellent service and great value for the lease from Edwin, Yvonne, David and Shaun.This is the second kia I purchase from Wagner because of the excellent team service Ive received.

Good cars and good service. I’ve always had good experience when having my car serviced at Wagner’s Kia.

Second visit review: Again fantastic service and this time for tire rotation. Vacuum and car wash complementary is added bonus. Would visit again for sure!First visit review: Very good service on my Kia Telluride! Service agent came around to check on me as I was waiting in the waiting room. Had my oil changed for first time and it was great and pleasant experience. I would certainly recommend their service center. They washed and vacuum my car for free too!

Once again Wagner Kia proves themselves to be a dealership that stands by their product. I greatly appreciate their honesty and integrity.

The sales woman was very personable and efficient. I immediately felt comfortable. This was the first time I did not feel pressured. I hope she is there the next time I need a new car. Ask for Yvonne. She is great.

Awesome sales, financing, and service I would highly recommend them oh and the vehicles are second to none !!!!

Despite the delays with the paperwork, I was satisfied with the car I selected. However, the lack of timely responses once the initial documents were signed really did make me feel like I was just another sale to them.I wish them the best but if given the option I would prefer to do all of this online and save myself the haggling and the in-person experience.

Wagner Kia Shrewsbury is a great place for all of your service needs They always keep you informed as to how your appointment is going.

I received excellent service. I went in for an oil change and found out I needed to have my car inspected as well. Everything was done in a timely fashion. Very satisfied.

Very thorough and attentive to customer needs. Checked on me to see if I needed anything. Offered me a ride if I needed to go somewhere. Very helpful !!

Their service was really nice! Theyre super sweet and helpful! My sales rep was Yvonne Pham, shes super nice!

I was treated nicely and the repair was made quickly. Great experience!!

Love this dealership. They care about customers and it shows. Our service consultant, Chris was easy to work with and explained everything with detail and transparency.

Sales people all friendly and helpful. Car was priced online at $26,935. Called and made sure it was available and made appointment. After test drive, the salesman stated price was over $33,000. When I asked if it was the correct car, he said it was and Well you know about the car shortage right now so prices are up. Do with that information what you will, but I wont be back.Update: Spoke with GM after the old bait n switch as owner asked to attempt making it right. He was helpful and seemed to genuinely want to help. He said he had same vehicle there and he would hold for me. On arrival it was a lower level car and fwd not awd as the original (living here awd was really my only requirement. Made it seem like a legitimate mistake no big deal. I was then told they had another awd vehicle coming in and they would call me tomorrow with the details. Here we are a week later and still no call. Again, do with this info what you will, just sharing my experience. I would highly suggest waiting until this shortage is over. PS: the same bait and switch vehicle is still listed online. I dropped it down to a 1 star.

Everyone was very professional. I waited for my oil change and they were done quickly and returned my car nice and clean to me!

Service representative was excellent. Very courteous and kept me informed while I waited. Service was quick and my car was cleaner than when I brought it in. Very happy.

Such an easy and great experience! We worked with Yasser Wakim and couldn’t be happier with how seamless and quickly everything was handled.

Yvonne was amazing .and really helped me get into I car I love and in the range I was looking for. She was super nice and friendly

The facility is very clean and pleasant to wait in. My two Kia Souls got serviced in a very timely manner. The details and charge were completely explained to me and everyone is very professional and courteous.