This is the best place to get furniture in Sierra Vista. They had a better selection than anything I saw in Tucson as well. I needed to furnish our new house and got everything I needed from this place. Tim Wilson was very fair and honest with us. I can’t wait to receive my new furniture. I would definitely recommend this place.
Shop local before heading to the big box stores! Tim Wilson wont let you down. Just moved to town and came in looking for a new sofa. They have a huge selection for every price range. Tim was talkative when we asked questions and backed off while we were looking around. The deal on my sofa kept getting better and better. The delivery folks were prompt, communicative, and friendly as well!
Best customer service ever from Tim Wilson! He was professional and courteous during my experience. Great prices and once my couch and bedroom set arrive I will review quality. But I have no doubt I will be completely satisfied. Thank you Tim! Love the pen too!
In Sierra Vista....? Ask for Tim. You wont go wrong. Very unobtrusive, and laid back. Yup, took sumpin, sumpin home.
If you are in the market for some new furniture, Sparks Furniture on Fry (316 E. Fry Blvd) is the place to go. I was there for less than thirty minutes and found the perfect couch for my family. Tim was absolutely amazing. Its been ten years since weve purchased a new couch. He helped us find the perfect match. Thanks a ton Tim for the great customer service!
Hit or miss on this store, from what I’ve been able to figure out. The first time I was there I had great friendly service. The second time... the polar opposite. I was the only one in the store besides the salesperson, who did not want to work with customers that day. I had a question about a sofa and hunted him down. He seemed agitated that I had bothered him. I brushed it off & continued to look around. Settled on a sofa I liked. Went to get him & he kept moving away! I was going to buy the sofa! But he saw me heading towards him & left the room! I waited for him to come back, saw him in another room, started that way, he disappeared again! I hadn’t been rude or anything. My earlier question was simply about delivery! I left without buying anything.
Good service as usual. Sales gal was knowledgeable and polite.
We came in Sparks Furniture looking for a new couch, love seat, and coffee table. I saw that it had good reviews so we decided on Sparks. It was a decent size and had a pretty good selection. I am very indecisive and took way too long to decide what I wanted. Tim, the sales associate, was so patient and let me take as long as I needed without pushing anything on us. We also didn’t have to order and wait for anything, we had it delivered the next day!!
I had an amazing experience, and I usually hate furniture shopping. Tim Wilcox was the bomb! He was the perfect balance of I am here to help and I wont bug you too much while you are looking. Very few salespeople can balance those two, and he was awesome. Friendly, helpful, and knowledgeable. I had low expectations after visiting a few other furniture shops in town in search of a couch, and I was blown away by the selection at Sparks Furniture on E. Fry Blvd. They had a huge number of couches, tables, beds, dressers, etc. and many other options to order, and their prices were great. We bought a couch within 10 minutes, delivery was arranged within another 5 minutes, and we were out the door! I am a huge fan, and wont go anywhere else in Sierra Vista!
The facility is exceptionally clean and welcoming. Tim- the individual I interacted with was professional, up front, and helped me through the decision of buying furniture. I would recommend this business to everyone.
Always have what Im looking for. Delivery is available. Quality furniture. Been in business a long time. Highly recommend
Piss poor service, took over 6 thousand dollarsmonths ago and now will not answer the phone
We purchased a beautiful bed frame and love it but took forever to get it due to the virus going on.
I am very pleased with our purchases. We came down to Arizona with absolutely nothing and this is the place we chose. Jim was very helpful and amazing to work with. Yes, you do have to wait for your furniture but I completely understand why and they do deliver so it wasnt a big deal since they told us how long it would take. The delivery team was outstanding. We got to meet the owners and they are great people. I would recommend Sparks to anyone that needs any furniture.
Very nice furniture
Save yourself the headache of absolutely no communication and just go anywhere else.
We had a very bad experience over at the competitor and stopped here to see what they had. Tim was super friendly, non - pressuring, and accommodated our every question or need. We left with a beautiful mattress and a great feeling of accomplishment! We also have great ideas for a living room set that if we find we need we are going back to Sparks!Dont waste your time going anywhere else.
Friendly staff. Only 4 stars because when I went there was just one employee and I didnt really get the costumer service experience Im used to, even when he was unoccupied. He was still Friendly.
They have a pretty varied selection and friendly staff. Staff were helpful, and were also aware enough to recognize when we just needed to be left alone to browse and decide what we really needed. We got my father a new couch, and he likes it very much. Definitely top of the list for future purchases.
We have had a great experience with ordering furniture from Sparks. Tim has been very helpful since the beginning and always wants to make it right for the customer!!
I had purchased a couch back in July and was told it would take 6-8 weeks, which was perfectly fine at the time. Then in September(8 weeks later) I called to check on the status of the couch because I havent heard anything from Sparks in regards to it being delayed or delivered, and I was told it wouldnt come until October 15th so I waited until the 15th, I called again because no one had reached out to me to schedule delivery.When I called I was told it wouldnt come in until the 25th. So by this point I was already extremely irritated by the lack of communication and professionalism, so I asked for my money back, and during that time I was continuously told that no matter where I go it was going to be a 6-8 week wait because of covid, honestly it felt like it was a way of saying you might as well stay with us since youre going to wait anyway.Honestly Im glad I got my refund, because the next day (Oct 16) I went to Sam Levits in Tucson and bought the SAME STYLE sectional AND a 5yr warranty (Sparks did not offer) for an extremely lower price. Sam Levits called me yesterday to schedule my delivery. So obviously I didnt have to wait because of covid, and that was just an excuse for a lack of competency.Save your time and money and go to Tucson youll get better customer service and your furniture.
The staff is attentive but doesnt pressure. They had a wide selection at reasonable prices. We are very satisfied.
We were interested in a table however the sales guy followed us to the tables than stood there staring at us the entire time. It was awkward. I understand they probably work on commission but seriously it was very awkward to be stared at like that! If I would of had a question I definitely would of asked. Definitely sucked because the prices were pretty reasonable.
We recently needed some service from Sparks. As was our experience making our purchases, our service experience was excellent. Courteous, prompt, nothing bad to say. Anthony was our service man and should be commended for a job well done. Sierra Vista is very fortunate to have Sparks Furniture.
Delivery was flawless and Jim was a huge help. We just moved to Sierra Vista and had nothing. They outfitted my whole house at a great price.
Looking forward to our new recliners. Great customer service.
Hey! You need or feel you could relax more on a better piece of furniture?This place has COMFORT all over the place and so many many styles and fashions to get it done with and upon and in!!!!Go see for yourself!
Super friendly and helpful staff. Nice, well priced selection. I enjoyed my shopping experience. Did not feel pressured to buy or make a decision. Looking forward to trying out my new chair once it is delivered!
Buy from Sparks. Prices are more reasonable. They dont try to pressure you into buying, rip you off with additional fees, or mislead you with extravagant “discounts” like the other store in HWY 92.
My wife and I recently purchased a couch for our living room. Jim, our sales associate, was extremely accommodating during our entire purchase. His patience was impeccable, he even allowed us to take pillows home to see what colors would match our current living room furniture. He wasnt hurried and didnt try to push anything specific on us. Well definitely be buying from Sparks again because of him.
Tim no pressure sales outstanding awesome prices also!Semper Fi.
Its okay. Ill give them another opportunity before I write them off. Sam Levitz in Tucson has better deals, wider selection, and they delivered 70 miles away for free.
Excellent customer service! From salesman to delivery, it was perfect! No delivery fees! Great discounts! Quality products. Vast inventory. Sierra Vista is blessed to have their very own, in town!
This was by far the best experience I have had buying Furniture the manager Tim helped me find a great deal on a ottoman and night stand, and he helped me find a sofa and mattress that I could have delivered that day!
A nice local store but slightly costly if youre on a small budget. The furniture is nice for the price though and staff are friendly and helpful with no sales pressure. Would recommend.
The sales employees were very nice, I was in and out and didn’t feel pressured.Unfortunately, delivery was not as seamless. It took forever to get my things. They broke one of the dressers I ordered en route, so they had to re-deliver that one on a different day. They were also supposed to bring a new box spring they ripped, but that never happened. It took a month for the replacement dresser to arrive and they didn’t even tell me when it came in, I had to call them and they said they had it...I wonder how long it sat there.. They didn’t come during the scheduled delivery time and didn’t even call to tell me. When they finally arrived, they didn’t bring their tools to assemble the mirror to the dresser, so I had to do it myself. It was easy and it took less than 15 minutes, but it’s the principal of the whole situation. I understand things happen and I’m a very patient person, but I felt like once I paid for my items (and I spent quite a bit of money there), customer satisfaction was no longer important.
We moved here without any living furniture. We are enjoying our new furniture now, but we had to call for each of our three deliveries after waiting on them. We will definitely shop there again.
Walking in to sparks was fine people were nice not to pushy - for a small town this is the best place for the furniture. Mind you as I wright this review I haven’t received my order yet. I walked in and easily dropped 1400 bucks on a bed dresser and mattress. I knew what I wanted and was in and out in 45 minutes if they make commission- by far easiest of the day- sat down put in my order lady said it would take 7-10 business days I said awesome I move in my new place in a week .. even if I sleep on the couch for a few days. Well today marks 2 weeks since I bought the product. And I received a phone call yesterday I can get it delivered Friday after thanksgiving. 3 weeks later. See my problem is yes it sucks sleeping on a air mattress pregnant. But I know I have a bed on the way- the part that I think is poor quality business is the fact that I was told 7-10 business days- not three weeks. I would have prepared a little more if I was just told upfront the truth. I get this is a small town and I come from the city where you get a little bit better customer service because there are more competitive places.. but I still had a whole guest room dining room and living room to buy. So I had to unfortunately go some where else cause I needed things a little quicker. One more thing I might add I asked if I could even pick up so I didn’t have to wait and they told me I could but if anything is wrong with it.. it will be on me- I get that.. but why are you even thinking something could be wrong- I thought about just getting a refund and buying some where else, again sleeping pregnant on a air mattress isn’t the best, but even if I did that they still get 30 percent of my money for return fees, which also was never explained during the transaction. So far very disappointing and I haven’t even received the product. Again wouldn’t have been such a deal if I was just given proper timing so I could have bought a guest bed in the mean time or something
It was the best experience Ive ever had buying furniture. Jim made it super easy for us and was very knowledgeable about all of the products. The prices were withing our range and the furniture is of good quality.
Looked nice, but didnt find anything I wanted.
Small town store that got us what we wanted and delivery was reasonable
Great prices and selection.Tim is an incredible salesman that truly listens to the customers wants and needs.
Had top quality customer service as I enter the store very important to me. Everything I wanted was in store with a delivery date to match my particular needs which is why Sparks gets my highest rating. Yes I will recormend Sparks to my friends/relatives.Thanks again for everything Jim
If you are looking for upgrade furniture at a reasonable price check it out. Huge selection and friendly helpful service.
Worse place to buy furniture. If I could choose 0 stars I would. I bought a bedroom set and paid a pretty penny for it. When my furniture came in I had to exchange the foot board, a night stand, the dresser and mirror as well as the tall dresser. Took over a month to get that furniture. I am still waiting for my dresser with mirror. Ordered everything at the end of February. We are now in July and I am STILL waiting for my replacement. Spoke with Tim a few weeks ago and he said he would have my dresser with the mirror delivered on 6/11, I let him know that I needed to re schedule for the next Saturday and his response was hopefully it is not broken by then and that I do not know how the boys are there. They called me the next weekend and they tried to deliver the dresser with out the mirror because It was broken. I am sorry but I did not know re scheduling an appointment means to break my mirror that I have been waiting for. HORRIBLE customer service and I would not even recommend my enemies to this place. On top of paying 2000.00 up front, the wood sucks and the paint chips off even if you touch it. Now with all this being said, lets see if The Customer is always Right.
Use caution when purchasing an extended warranty from Sparks Furniture. We purchased an extended warranty on a leather (electric) reclining sofa and loveseat. When we needed to use the warranty (less than one year after the purchase) we were met with unprofessionalism and deceit. We did not receive the warranty service that the salesman told us we were paying for. I gave them two stars because they offered a haphazard solution to the situation. We have purchased furniture from Sam Levitz in Tucson and purchased their extended warranty and they are professional and follow through on the merchandise and warranty that they sell you. We thought we would receive the same service from Sparks. If you are purchasing expensive furnishings, your money will be better spent going to Tucson. It doesnt always pay to shop local.
Great interaction with the man behind the counter... Saw price online went into the storm told him what I wanted price matched delivery came a week prior to the guaranteed date dot-dot-dot and pieces in my living room now very comfortable very satisfied
Always perfect. We ordered our living Room furniture & bedroom furniture from sparks. We are very satisfied! great service, great pricing and wonderful delivery options.
Prices are a little more expensive here than in Tucson. Friendly staff.
Family owned business good quality furniture at affordable prices. Good customer care afterwards as well.
For a small town operation they have the best quality furniture and selections by far.
The bed looked beautiful. And super fast delivery and setup!
Beautiful, clean great prices and friendly staff.
Extremely disappointing. First and last experience. I ordered new couches, and though I specifically requested not to have the floor model, I received the couches without any plastic and completely covered in dirt and dandruff of all types, including desert stickers that are still poking us after several cleanings. I called to let the store know. The girl said shed let the manager know about it, and I never heard another word from them. Guess it didnt matter once they got rid of the couches. Their commercial The customer is always right, surely did not ring true for me. I definitely would not recommend this store. Such a disappointing experience for what I thought were going to be my dream couches.
Good service,not pushy,good quality furniture, competitive pricing
Great prices good selection and very helpful people
Great local store. We bought a new living room set!
Renovated current building when Sparks first came to S.V.Now weve (Niu construction) almost got their EXPANDED location ready to open👍👍For a furniture store to THRIVE in S.V.- they must be doing something right!!!!!!
Free delivery and a loaner couch while I wait for mine to be delivered! Tim is the best.
For Sierra Vista Sparks Furniture has some decent Furniture. The sales associate who helped me was not really that helpful. He said same same same when I asked what the difference between things were everythings the same about the same about the same. That was annoying.
Best place to buy furniture In southern az.
Tim & Jim were so helpful and nice! I purchased a bedroom set and I will be back.
Well made furmiture lower prices thsn say ikea etc
Would recommend making the trip to Tucson instead.
Great inventory Middleton high end furniture price reasonable
Very nice furniture store.Tim was wonderful .
Good prices and selection.
Best salesman ever!
Loved their furniture and very friendly staff
Prices are to high smh.
Great furniture great prices and the people are amazing
Very nice furniture and helpful salespeople.
Really nice furniture
Expensive furniture. I am from Germany so I am used different prices and styles
Great customer service and selection!!!
Very helpful and friendly people.
They had what I was looking for! Thanks!
Nice furniture at a reasonable price.
Not much of a selection and over priced
I have bought many pieces through years at Sparks! Value, service and friendly help!
Great working with Tim.
Lots to choose from, but may be pricey depending on what youre looking for. Friendly staff.
Good selection and friendly service
Not much selection of reclining sofas
They have everything you need and if they dont have it, they can order it!
The largest collection of ugly furniture anywhere.
Tim was great.
A large selection.
Customer service
Customer service is not good
Nice store
Ok!
Awesome
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