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GameStop
480 AZ-90, Sierra Vista, AZ 85635, United States
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GameStop
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At
Review №1

Best Customer Service Ever!!! always attentive and Ray really loves his job, and very honest

Ar
Review №2

Pros:I appreciate the gamestop we have compared to others. I use to not be an knowledgable gamer until several years prior.I have to say that the staff is very knowledgeable with all types of games, they acknowledge if customers need assistance or help. I go there often and take up too much of their time which I should limit so they can go on their business. I have noticed that their game selection is pretty decent for a gamestop and how everything is layed out. I went game hunting up in tuscon and ALL the stores in tuscon feels empty in comparison to this one. This gamestop has value constantly every now and again. But the hospitality and the environment feels a whole lot comfortable with having employees who take interest in that they are doing.Cons/ advice: I love this gamestop but there is some thing u need to consider if you don’t know what their about when u go in.Not a place for retro trade/sell/ buy. Go in Facebook marketplace or I’ll buy from u or Nerdtopia (I don’t prefer that place anymore but it gives u something). Buying it’s better in store because the price is cheap. However as a physical media store they are weeding out their old inventory which is sad. I cant trade in some stuff that’s even in their web inventory because of that.They will always sell for market value New/Used (high) and buy from you at a low price. Giving u probably a higher credit than cash- it’s a business practice they use so don’t take it personal that’s how the company makes money. (I personally prefer that option than buying physical as u can NEVER get ur money back)There are some occasions where they don’t have a game I want and that’s okay / I understand that kind of frustration for something you want now but it is better to call first and or just don’t take offense at the worstPreorders are the best to garentee ur game, consider it if u want it. Because if ur into those obscure or smaller titles they will get in in stock for u especially limited edition consoles I’ve never seen that again in stock. - don’t buy from scalpers as well, I advise preorders or waitPreorder bonuses are a different story as their buisness as a whole don’t prefer towns like ourselvesTo give us that treatment

Mi
Review №3

Ray is such a pleasure to talk with when you are shopping for games. This shop also doesn’t stink like funk like many other Game Stops

Sc
Review №4

Excellent service- Ray was super helpful and made great suggestions

Aa
Review №5

Extremely friendly and helpful staff and very clean environment. I would recommend going to this store over any other store for any gaming needs and accessories.

Jo
Review №6

Ive tried on multiple occasions to call this game stop to find out more information. Nobody ever answers the phone. Ive let the phone ring just to give the time for somebody to get to the phone. If you cant answer your phone during an pandemic, theres definitely something wrong.

Ri
Review №7

Great crew. Friendly service and very knowledgeable staff.

Pr
Review №8

Always a great experience. Their used controllers ironically last far longer than the new xbox controllers. Pre-owned games are cheap.

Da
Review №9

The workers are always helpful

An
Review №10

I love each and evey gamestop Ive ever been to since I was a child never had a bad experience the employees are amazing always willing to help and very knowledgable great prices as well will always recommend.

Ti
Review №11

They had what I needed, it was expensive but it also was new. My interactions with the employee was pleasant, and he seemed knowledgeable.

Da
Review №12

Very Patient with the childrens numéros repeat telephone calls about the Nintendo switch system . Thanks for All your Help And Patience

Te
Review №13

Always friendly and helpful.

Hy
Review №14

This GameStop is bloody beautiful, never thought Id go into a GameStop 6 months ago but now Im a frequent visitor, the guys working there are awesome.

Sh
Review №15

Very helpful and patient

A
Review №16

My daughters favorite place to go. The staff is very nice and helpful.

Az
Review №17

We know what gamestop is, this one is Fine. The manager is very nice, hooked us up with a slick discount we didnt know about on a UNSC battle rifle for Husbo and a cute tote bag for me.

Ki
Review №18

Great place and good prices the works are so nice and they everything i didnt it finger reach

De
Review №19

Well-appointed shop. Very helpful staff. Its prestige award seems well deserved.

Je
Review №20

Love the people here. Always friendly and helpful. Always go the extra mile to help you find the right game. Ray who works there is the best.

Ma
Review №21

Always a good selection of games for a good price. Trade in values are a little low though. Staff is always friendly and professional as well as quick and efficient. The parking is something to be desired but the location is conveniently located off of Hwy 92 bypass. I would highly recommend this store for all your gaming needs.

Ch
Review №22

Havent had a bad interaction yet here. Guys helped me out a lot today when I came in with trade ins. Word of advice if you use the GameStop app to check value, make sure you reload it before going in. I had high prices the day before I was able to get in but they changed drastically overnight. The associates were understanding and I left with high spirits.Will continue to do business with this place, only downside is the parking like others have said. Kind of hard to get a truck in and out of that area.

Os
Review №23

Havent had a bad interaction yet here. Guys helped me out a lot today when I came in with trade ins. Word of advice if you use the GameStop app to check value, make sure you reload it before going in. I had high prices the day before I was able to get in but they changed drastically overnight. The associates were understanding and I left with high spirits.Will continue to do business with this place, only downside is the parking like others have said. Kind of hard to get a truck in and out of that area.

Ry
Review №24

Excellent stop for games and novelty items. Staff is knowledgeable and helpful. Conveniently located near a Walmart, food venues, banking and other stores. Always some good sales, quality preowned games.

Ga
Review №25

The staff were very helpful with what I needed help with. As well as nice and conversational when the store isnt busy. I always enjoy going there!

Ja
Review №26

Excellent store and top notch staff. Extremely knowledgeable, helpful, and courteous. They have repeatedly helped me find rare and hard to find games and collectibles. They have bent over backwards to get the bizarre things Im looking for, from lightsabers to NES carts and everything in between. Highly recommended!!!

Da
Review №27

Really good employees in this store! They get involved learn what you like and go out of their way to find related items for you!

Ca
Review №28

This place is amazing. Better than a lot of GameStops I have been in.

Mi
Review №29

Had what I wanted

Je
Review №30

Plain and simple, the staff here are like family, without the sibling rivalry. Theyre knowledgeable, and avid gamers themselves. That shouldve came with the territory, right? It doesnt always work that way, so I say were more fortunate than some other locations. Couldnt ask for a better crew.

Se
Review №31

Great local shop for picking up extra controllers and gaming accessories but wouldnt recommend trading as cash and in store credit is way too underpriced for what you sell them. And they overprice most games.

Sh
Review №32

The staff here is great! If they dont have what youre looking for, they are willing to make a call to other stores and get it for you without question. This has been my favorite GameStop to go to out of any Ive ever been. They really know their games and like their jobs.

Ke
Review №33

Very small establishment, however the employees are very helpful and knowledgeable. Ray is always super friendly and efficient!

Da
Review №34

Bought an xbox 360 (used) works perfectly and was cheap. Friendly staff.

Iv
Review №35

Great place

Da
Review №36

Staff here is always great and quick to help with anything you need.

Ex
Review №37

This store Rocks!!! You make shopping for birthdays and holidays extremely easy!!! The staff is always cheerful, great environment, staff knows their stuff and location is great!!! My only suggestion would be to move into a bigger building with more space...

Da
Review №38

Employees are all great. I have never received anything besides friendly and efficient service. Great environment, great people, great stock

Ge
Review №39

Was able to find a power cord for my ps4!

La
Review №40

Clean and helpful

Kr
Review №41

Mike and Rei are amazing!!!

Ka
Review №42

Its a little too small so its easy to knock thongs over, but over all its a great place. Prices are decent and its membership deals are awesome.

Am
Review №43

Customer service is horrible. Employees more interested in socializing with friends than waiting on customers. If I am giving you money dont ignore us.

As
Review №44

Always very nice and understanding. Will help with any questions. Are very knowledgeable about all their products.

J.
Review №45

High customer service like always....

Br
Review №46

Gamestop is gamestop bo matter what

Ca
Review №47

Their service was amazing I gave them five stars it was in and out I was very happy with my service

Ke
Review №48

Store as a whole is clean and has a decent selection. But on 2 different occasions one of the employees has been overly pushy on their pre-order system. I get that those numbers matter but dont keep pushing after Ive said no or Im good already. Gamestop is still great but will likely avoid this location unless I have no other option to avoid that particular salesperson.

Ap
Review №49

Love gamestops they are always so helpful and nice

RO
Review №50

They refused to answerphone

Ne
Review №51

They were very helpful very nice they asked me if I want to reserve anyting and pre-order they set up my game pro so yeah I recommend it 5 stars

ka
Review №52

I like the stock

Sh
Review №53

One of my favorite places to stop by. Staff is able to answer any questions very well.

Sa
Review №54

I shop there a lot an tha workers r very helpful

Wi
Review №55

Great customer service!!!

Kr
Review №56

Absolutely wonderful group of employees ♡ Always helpful and give the best tips on what games you should go after. Theres never a question they cant answer.

Br
Review №57

Deals are good. Signed up for rewards and they still have not sent my magazines. This is the 2nd time they done that. Gotta call and complain which I hate to do.

Da
Review №58

Very knowledgable staff, good deals if your are elite member

Fr
Review №59

Knowlegable staff, fair pricing and nice selection

Yu
Review №60

Best customer service at any gamestop. I always go here to get new games and check out the cool game merch!!

Be
Review №61

They always have what he wants.

Jo
Review №62

Very pushy at sales counter for upsales. Thought they were supposed to be a store for gamers and be above the Mcdonalds selling tactics. !0 questions I had to say no to just to complete my transaction

Ca
Review №63

This GameStop is fairly small, but they have a great selection of used and new games and systems! Accessories are appropriately priced.

Ki
Review №64

RAVE for Raymond at Gamestop!!A little while ago my man and I went in and bought a brand new Xbox One. Turns out that there was some type of defect with the HDMI port, and Raymond was extremely understanding, nice, and professional! He helped us exchange it for a new Xbox quickly, without any hassle, and was very friendly the entire time. It made our experience at Gamestop great- two thumbs up for Raymond!☺

Ab
Review №65

Great customer service. Good selection.

Je
Review №66

As a gamer I enjoy stopping in to see whats on the spot light, as well the services are usually ready to help upon request, though as any town has rush times they can be a tid bit busy here and there. No matter what gaming your looking for be it Xbox Playstation or Nintendo they can get it for you. Best part you can get used items at a great discount and they usually have a plausible return policy.

my
Review №67

Often having to go back to return items. Nice atmosphere and good employees 👌

Je
Review №68

I like coming here. Staff is cool and really helpful!

My
Review №69

Awesome. Place nice staff

Ad
Review №70

Good customer service, knowledgable staff

Co
Review №71

The people are the best there.

Jo
Review №72

GameStop has changed. Lots of merchandise but not so much I to used games anymore. Thats the future

Be
Review №73

Has new games but nothing old ex:gamecube n64 nest snes

So
Review №74

Wonderful for all your gaming needs.

Te
Review №75

Everyone there is friendly and knowledgeable

St
Review №76

Good selection and prices. helpful Management.

br
Review №77

Great place to buy games, bad place to sell games

Da
Review №78

Moderate to expensive prices, membership offers discounts but not beneficial to infrequent gamers. Seems understaffed at times.

Br
Review №79

Great place for gamers

kr
Review №80

Store feels cluttered but the people are freindly

An
Review №81

The only place I buy my games, the people are knowledgeable and helpful.

Am
Review №82

Friendly and knowledgeable staff!

Sa
Review №83

Great customer service

Ad
Review №84

Expensive and rude staff

Br
Review №85

Always stuff you didnt know you needed

T
Review №86

Was told in store we could trade in our current switch to get a $200 credit applied to the new Pokemon bundle. Called today to verify that information and then was told it does not apply. Employees need to get on the same page with the information they are giving out.

He
Review №87

I like it theres so many games and other stuff you can get.

Am
Review №88

Always a great experience

Mi
Review №89

Ok employees a little pushy,

Ma
Review №90

Staff are clueless when it comes to questions

be
Review №91

Closed til noon??? REALLY!?!

sn
Review №92

5 stars

Ga
Review №93

Why does this place still exist

J
Review №94

Not good

Ma
Review №95

I love this place

Ti
Review №96

Awesome!

Ch
Review №97

Have everything i need

An
Review №98

You can find classic video games

ga
Review №99

Fantastick

No
Review №100

Brilliant

Information
64 Photos
100 Comments
4.4 Rating
  • Address:480 AZ-90, Sierra Vista, AZ 85635, United States
  • Site:https://gamestop.com/store/us/az/sierra-vista/6678/sierra-vista-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 520-417-9433
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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