Went to the showroom to open and close some aluminum and vinyl windows and doors to decide about purchasing. Well, I really liked how they open and close. If you hire a contractor that can install them correctly, these windows and doors will be really nice!If the contractor doesnt install them correctly, it could cause issues like opening and closing and leaking air.
I liked the fact that they were able to come out to replace one of my windows which looked like hand smudges on the window (it was the gas between the window pain). The scheduling time was about 6 weeks out. With my first appointment, the person showed up but then said that he was given the wrong window size. I had to reschedule out another 6 weeks. The person who showed up on a rainy day was very nice and professional. He finished the job in less than 10 minutes.
Thank you, Milgard Windows & Doors! Over the years, Cint has assisted us whenever an issue arises -thankfully it is not often. He is timely, courteous, and a sincere pleasure to work with. Clints product knowledge makes him a master of his craft and always fixes the problem. He is also very good with animals, our dog adores him! We sincerely appreciate the quality of people working at Milgard. Everyone from the office team to field technicians, we are so happy we chose Milgard.
The man from Paso Robles was outstanding, friendly, competent, fast. We felt badly we didnt think of giving him a tip.Many thanks for this service!
Great experience. Filed an online claim for shattered glass. Within a week or so, they confirmed and scheduled the repair. When they arrived, the repair was done within minutes at no cost! If you can wait (~ 1.5 months), highly recommend!
Milgard windows and service is the best! We have had Milgard windows for over 20 years and are very impressed with their performance and their service. We have had a couple south facing windows that required one of the window panes to be replaced after about 15 years and Milgard replaced them. Now we are in the process of building an addition to the house and we went with Milgard windows again, of course! Great service!
We have had our Milgard windows since 2004. We recently needed to replace three windows due to condensation. It was the easiest process and the windows were replaced in under 30 minutes. The best part is with the lifetime guarantee we didnt pay a penny.We also have large dogs that love to jump against our front window as people walk by, never have had any issue with a window chipping, cracking, breaking etc.Amazing quality and awesome company!
Workers arrived on time, neatly dressed in Milgard attire. Window replacement was completed quite efficiently. Workers were very polite and left the work area cleaner than when they started. A product with a great lifetime warranty and great customer service.
The technician who came to my home (Ramone) was very professional and knowledgeable - Im so glad he was assigned to my request. He tried several solutions but did not give up until he found the perfect resolution for my window issue. I was quite pleased and impressed with his service!
The customer service is great and the lifetime warranty is amazing. We purchased all our house windows years ago and if there are any problems they come out and do a great job replacing any window that has a problem. I am very satisfied with all windows and our sliding patio door.The man who came out was very respectful and courteous during these trying times of covid. He wore a mask and also wore booties to cover his shoes. Thank you, I can see clearly now out of the sliders that needed replacing. Great company to do business with.
The 2 technicians that came out were early, they were fast and they were wonderful. Excellent service!!! Love my Milgard windows.
Out of the box, my vinyl french door had a weatherstripping issue. A factory repair person arrived and even after changing the seal, he was not able to fully seal the door. He said that it was the best that it was going to get. Really?? A further request for service was ignored. I expected much more from Milgard.
The two gentlemen who came to our house were very professional and fixed both my slider and another window within about 20 minutes. They had everything they needed when they came into the house. I was very pleased with the repairs they made. Great customer service.
20 years after original installation, my sliding door had been jamming and becoming unusable. The Milgard service team showed up and replaced the rail and rollers, and had it working like new in 30 minutes. The Lifetime Warranty is awesome. I wish I had called them sooner. Customer for life!
I had a window that failed and I contacted Milgard. They took the report and within a week had an appointment for a replacement. The team arrived early and were finished in about 40 minutes. They were very professional, courteous, and helpful. It was a pleasant experience and so grateful to have a window I can see out of. Thank you.
Excellent! Edgar & Juan were super. Knew what they were doing. Had the knowledge, experience, parts and tools to do a very efficient replacement. Could not have been better. Super satisfied.
Warranty on the doors is lifetime. I have had mine for 18 years. Milgard came out several times, ordered the part, and fixed it. Great service!
Your guy was great...only sorry I didnt have anything smaller than a $50 to give him a tip. He wasnt that great...hahaha.
Todays service was quick and expedient with no problems and was taken care of in a professional and timely manner. I only wish the WAITING PERIOD was as quick and expedient. It took over almost 2 months for someone to be scheduled to come out and replace two windows that took only a matter of minutes. Would have given 5 stars if Milgard would have been more efficient in their scheduling at the office.
The techs and the phone support were friendly and professional. This has nothing to do with them. I think it took about 4 months from the time I made the initial phone call, to getting the warranty window installed. I think that is unacceptable and wrong. Customer support is vital of you want customers to return for future business. I understand Covid might have something to do with a longer than usual time frame. But 4 months is just unacceptable!
The service men were great. They called ahead on their way to the house and performed the window swap without issues. Looks great.
Quick and professional service surprised me. The problem was fixed within 20 minutes and there is no charge with the life time warranty. Now I am happy the decision made 12 years ago to select the Milgard Windows.
We purchased our Milgard windows in 2006. Since then we have had two service calls. The latest was 21 Sep 21 when the air gap failed on two windows. The technician performed the replacements in less than a half hour. The only issue was the length of time taken to obtain the service.
It was a true life time warranty, Thumbs up for the customer services and the technician.
We had a dual pane window fog up, and Milgard sent their tech Daniel out to replace the panes, along with a new seal. He was fast and courteous, efficient and knowledgeable. We asked him to look at two other Milgard windows we had trouble closing. He expertly disassembled each of them, adjusted them both, and reassembled them so they close perfectly now. We would recommend Milgard to anyone looking for a quality, attractive windows with superb customer service. We also recommend Daniel.
Came out to replace kitchen window. Arrived early and completed the job quickly! Left no mess and looked perfect. Absolutely recommend Millard for their windows and awesome service!
Tech was efficient, friendly, and repaired my 3 windows. I love the fact Milgard has lifetime warranties on their vinyl windows.
Milgards window installers arrive on time and do quick and efficient work. Much appreciated!
I needed a service call on my sliding door and the Milgard tech was very helpful and nice.
My new 4 panel sliding glass door had small defects in the glass in the 2 operable panels. I called Milgard and without even coming out to confirm that the defects were in between the panes, they set up an appointment to replace them. The technicians were great and easily replace the 2 defective panels. And then they installed the screens, which our contractor had not installed, and spent time adjusting them. Very happy with the ease and quality of service from this company.
The Milgard tech was prepared when he got here, and had the window repaired in just minutes. We had another issue regarding exterior molding, and he quickly replaced that too. Total visit was less than 20 minutes, and very well done. Great service!
Great Service! The guy was great and fixed everything really fast. Thanks!
We had a fantastic experience replacing a few windows and are so happy with the results. They sent a reminder, called before they came and were even a little bit early. The whole process took no time at all and now our windows are perfect! Thank you so much for all of you at Milgard that do such an amazing job at what you do! Happy Holidays :)
Hector was great,;showed up on time, knew exactly what needed to be done and finished the job pronto! Wonderful product, customer service and knowledgeable technician. Thank you, D Steinberg
The service is awesome! aTwo guys came to the house on time and finished my service quickly. The were very polite and cleaned up after the service. I highly recommend the guys that did the service at my house!
We found Milgard when we upgraded our windows in 2003, and TWICE in the years since weve needed service - glass seemed to get more and more hazy over the years, which I learn means moisture has invaded the windows. BOTH times the Milgard team replaced them efficiently and for free... So glad we went with Milgard - these days with so many major remodels going on everywhere, I smile when driving by and see the MILGARD labels on their new windows! Thanks, Rich
Great work. Fast. Clean. Professional. Thank you, Milgard!
The Milgard installers were very helpful. They were in & out finished the installation pretty quick included cleaning the area.
The 2 Milgard technicians were polite and finished installing the window very quickly!
Milgards installer was courteous, clean and efficient. Definitely recommend!!!
Milgard replaced a damaged window. Hector the tech was polite, and very professional, he showed up on time, and completed the job in less than a half hour. Very satisficed
I had assumed that the Milgard representative would be coming over to inspect the windows to make sure that there really was a manufacturing or material problem and then there would another step or two before the window was fixed. I was pleasantly surprised when the repair tech showed up - looked at the windows and FIXED THEM ON THE SPOT! The representative called before he arrived, then came in fully masked and gloved - took a look at my windows and replaced the glass in both of the problem windows and was done in less than 30 minutes. I have 3 large windows downstairs that I had planned on replacing and Milgard had my business!
Bought a beautiful patio french door in Dec. 2020. One week after install the door stopped locking. It took one and a half months to get the repair person out. In the meantime the lock started working again. The repairman was thoughtful and polite. He checked out the door even though it was working. He even told me how to repair my other sliding screen door that wasnt working. A week after the repair visit the lock stopped working again. Now the repairman was great. The door lock is unacceptable. Having to wait 6 weeks to see the repairman is horrible. Will I have to wait another month and a half to see the repairman again. Having to lock a $7000 door with a bicycle lock does not speak well for MILGARD.
Excellent technician. Knows his work well.
The men who come to service our windows are prompt, professional and respectful. I highly recomment Milgard windows.
I had a great experience with your tech. He called ten minutes before arriving to let me know. I had his work spot already and within ten to fifteen minutes he was done. Thank you! The very reason I chose your windows. :lifetime warranties,cant beat it. sd
Our technician was terrific and fixed the rails on our window inside of ten minutes.
Milgards crew was both capable and courteous. They called ahead of time and arrived when they said they would. We are very pleased.
Outstanding service in the replacement of two windows which had a a broken seal. In addition the technician pointed out several other panes which had broken seals. I would recommend the product and the company highly
My repair man was polite, punctual, fixed problem quickly
Great service! It didnt take very long to fix my rail and rollers on my patio sliding door. Very profesional and friendly Milgard reps.
They were great to work with. they kept me informed and the service technician showed up as scheduled and was very quick.
During the installation process, one of my windows got scrathed up, I called my Vendor and they put in a work order with Milgard. A rep from Milgard contacted me the next day and told me they would set up for a Contractor to come out and pain the window fully. They scheduled this within the same week and came out and were done by mid day. It looks great.
Excellent. Efficient. Easy. No BS replacement of defective widow. Great customer Service
Installer communicated and coordinated the day of the installation. They replaced the panes in short time and cleaned up so you never would have known they were there:)Thank you!
Jesse was awesome. Very professional, knowledgeable, and friendly. He explained why my windows failed and represented Milgard with pride.
Wonderful experience. Service team came and fixed the issue I had with my sliding doors. Very pleased with their professionalism and punctuality. Thank you Milgard team!
Great service. The technicians were great. They explained everything and did a superb job.
They were pleasant, quick and left no mess. Very happy
I was very impressed by Milgards customer service from start to finish! We had moisture/particles that got between the double pane windows over many years of exposure to the elements of Southern California. I called Milgard to find out if the windows could be replaced because I couldnt get them clean. Milgard said they were still under warranty, since we are the original owners, even though they were about 20 years old! They asked me to take measurements of the window panels that were damaged, labeled each by room and then I emailed the info to the customer service department. They found my original order, matched up the windows, and made the window replacements--without even coming to check the window damage. We received a date for the new windows to be installed about a month ahead of time and waited about 10 weeks for them to be completed--pretty great since this is during Covid-19! They gave us a 2 hour window in which the installers would arrive. They arrived on time, wore masks, worked efficiently and with care. It took a little over an hour to replace 8 window panels! I cant thank Milgard enough for their amazing warranty, the fantastic customer service and for the great employees they have working for them--especially their installers--it was clear they knew what they were doing! We are very happy customers!
The repair was done efficiently and quickly. Hector was courteous and knew exactly how to repair the window. I recommend Milgard to all my friends.
Milgard is a wonderful produce with stellar customer support. I recommend Milgard without reservation.
I am very happy with Milgard. Over the 12 years Ive had them on my house theyve taken care of 2 warranty issues. They were quick and efficient about it and it didnt involve much hassle on my part.
Our experience was great, they got the work done quickly and efficiently. I will highly recommend Milgard.
They have the best quality windows and sliding glass doors Ive ever seen. The people that work there are very professional and hard working.
Excellent service call. Technician explained everything carefully and showed me how to prevent the problem from reoccurring.Thank you Milgard,Paul Goldin
Good company to work with. Had warranty work done. Fast and efficient. Thank you
Worker was on time. Did excellent work and was very friendly.A+++++++
Quick and Easy. Only bad thing was the schedule was delay. I talked to customer service on Jan 18 and the first available appointment was March 7. Almost 2 months wait time.
Arrived within allotted 2 hr window, very quick and professional and window is as good as new.
Hector Called ahead to let me know when he would arrive. Then took care of my issue in a very professional manner, Thank you
Great experience with Milgard customer service. Sent request in on Sunday and got call from Milgard on Monday to set up appointment. Repair tech arrived exactly on time! Glass replacements were handled on location and quality is perfect. Second time I have contacted Milgard support and both times I have been impressed with their customer service and on site repair.
Every thing they did on this repair trip to our house was absolutely professional and they were in and out in no time very clean. We appreciate Milgard and the pros they sent for their workmanship Thank you Rich & Sue Osuna
It was a wonderful experience having such qualified people do the repair of my problem. The work was done in a speedy efficient manner. I would highly recommend anyone in the market for new windows not to look further. This company stands by their guarantee with no question asked.
Wonderful, Did excellent job and very professional, thank you
Tech called before arrival and it took about 5 minutes to repair the window.
Great guys; timely, efficient and cleaned up nicely.Thank you
We had some windows that needed to be replaced, and Milgard handled all of it so well. Every interaction that we had with their staff was both professional and very friendly. The repairmen that came this morning were incredibly efficient and were done in no time. Incredible customer service!!
Our window installer had scraped some of the handles on our brand new windows and Milgard replaced them within 10 days. Veronica was so friendly and professional. They stand by their product!
The technicians were very nice and caring, they are very good.Very, very bad is the service scheduling, they gave us an over 2 months to visit our building.
Wow! I had bought all new windows for my home from Marvin other than one l bought for the kitchen from Milgard. THe four main windows on the front of my home (Marvin) failed and get foggy when it gets cold. Called Marvin who will replace the actual window but not install. That is going to be a huge deal finding and paying for a contractor to reinstall these windows. Oddly, one side of the slider window in the kitchen (the less expensive Milgard window) had similar issue. HOWEVER, Milgard replaced AND reinstalled that window quickly and at no cost to me. I vote Milgard.
A few years ago I had new Milgard windows installed. The seal on my small window broke. I was upset called the company that did the install and was told Too Bad So Sad too much time has passed. Just prior to Covid I was looking at upgrading other windows in my home. I mentioned how mad I was about the Milgard window. He said call them they can maybe do something to fix it. I sent an email thinking I would never hear back. On Friday I got a message that a tech was coming buy on Monday. Again I thought eh....they are just going to say it was out of warranty. Within a few minutes Ramon was fixing it. It is now back to perfect. I am very happy with the service + the follow-up from Milgard.
They were good with scheduling and communicating when they would come and arrived as promised. The tech who helped me was courtesy and professional and completed the work quickly and effectively. Definitely happy with Milgard and worth the price.
The tech was helpful and super pleasant. Thanks!
Cant believe windows were replaced at no charge!!
Milgard does excellent work and treats you like you matter. The guys that came to replace windows were professional, nice and did excellent work. Thank You Milgard
I noticed my windows looked dirty, when I had just washed them. I contacted Milgard and they came and replaced five panes that were leaking. Very fast and done well. Thanks.
Hello Milgard has been splendid in coming out but we still have some adjustments that need to resolved. In the main we are very happy with the service.
Love our Milguard windows!
The Milgard Team replace our window promptly and professionally, after we made a claim due to a chip- that is under warranty. This is a company you can have confidence in that will take care of your needs and stands behind their products.
Technician was on time. He quickly addressed the issue and offered tips for future maintenance. He did not wear a mask however.
I was very pleased with the warranty service which I received. Once all of the information regarding my windows was received by Milgard, an appointment was set. The technician arrived promptly and replaced two windows quickly and efficiently. Thank you so much.
Thank you Milgard - you really stand behind your product! 15 years ago we replaced all the windows in our home with Milgard windows. Recently two windows in the kitchen were not opening and closing properly. I hesitated to call for repair because I no longer had the original receipt and paperwork. However I saw that Milgard advertises a life time guarantee, so I called the 800 number. It was a long wait on hold but well worth it. When I finally got to the representative she was knowledgeable, helpful and patient. We set up a service appointment and a technician arrived to fix the windows by replacing the inner sliding pieces, free of charge. Super satisfied and glad we made the choice to buy Milgard!
Appt was on time, called before arriving, done quickly. Thank you, Deana
The service technicians were timely and provided excellent service. We had a defective window which Milgard serviced at no charge and the repair was completed to the customers satisfaction. I am a general contractor and Milgard continues to provide excellent product and service.
Great to work with, kept me informed and did a great job
Very fast and friendly service. They showed up on time and gave us a good amount of notice before hand.
Very nice guy who came and quite quickly fixed our window.