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Nu-Star Glass and Mirror
350 E Easy St #12, Simi Valley, CA 93065, United States
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Nu-Star Glass and Mirror
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An
Review №1

What a wonderful company to work with to fix all your glass repair needs! We had our living room window fixed, sliding door and closet door repaired. Also, they have installed shower glass doors in our newly built master bathroom! Very professional, the workers are polite and get the job done!!! Thank you for all your hard work!!!!!

ig
Review №2

How many owners show up in the middle of the night to assist? I would say great service! No complaints here!

Yo
Review №3

Amazing work! I am very particular and hard to please. Jim over delivered and exceeded my expectations!

Ed
Review №4

Had a very difficult glass situation and these guys handled the issue like true professionals. Honest, clean, pros through and through. Thanks Nu-star

Br
Review №5

My wife called this company in an emergency after our business was broken into. They quoted $560 to my wife and me over the phone for the board up and trip out, and we agreed. When the owner got there, he seemed nice and reasonable, but as they did their work, I realized there was going to be an up sell, however, I was shocked at the tactics to come. The owner told me to make a false claim to my insurance carrier for a repair to the door, which was pre-existing and unrelated to the break in. I was not onboard with it, and, at that point my guard was up. He then presented me with an invoice for $3,155 for work that hadn’t even been performed yet related to the glass replacement. Here is where it gets really crazy and was absolutely unconscionable. When he arrived, he asked me to sign a blank invoice, which I never should have done, but given that it was 3:30 am, I was tired, and was grateful for him to be there, I complied under duress. He then filled it in after the fact (which I have on video) and proceeded to charge me for the total cost even though I did not give my authorization. The repair was for a standard-sized glass door and would be on the order of hundreds of dollars, not thousands! I have included a picture of the door for other people to see so that they can get an idea of how absurd this it. While I never write nasty reviews as I don’t want to hurt someone’s ability to earn a living, I found this necessary to warn others - this company is predatory and should not be in business.

Ki
Review №6

Excellent and quick service. Called this morning, by 1:30 had 2 new windows!! He wore a mask and cleaned up his small mess. Very, very happy!

Jo
Review №7

Had to have an emergency sliding door break late. They were great at putting up some wood. Jim sent another person a.couple days later to install the door. The door now does not open. So what does $1500.00 here get you? Not a fixed door.

Lo
Review №8

Amazing service! Had a break-in that unfortunately shattered the glass on our door. Didnt know what to do or who to call. By some miracle, our neighbor referred us to Nu Star and they came within ten minutes of me reaching out to their emergency line! Such quick service. Had the pleasure of working with Jim, the president of the company, who gave me a really good deal and fixed it immediately on the same day! Really cant get much better than this.

Dy
Review №9

Amazing service, on time as expected and delivered quality work! Jim is such an understanding guy, and willing to work with you. He did 4 of my windows with no problems, im definitely going to use him again. I sent him pictures of what I needed done and he replied same day with an estimate. Awesome service, would recommend.

Dr
Review №10

Great company to go to. He did the windows to my house and I absolutely love them. All the windows look great and function great. I would 100% recommend this to anyone. On time and clean and delivered everything as promised.

Je
Review №11

Great Prices and Wonderful Service!!Starting with Jim the owner being incredibly honest and nice to the scheduler, Rick being very accommodating and calling to remind me not to use the shower the night before install, right down to the installers Steve and Curtis, who were professional, clean and very personable. Not to mention the framless glass shower door looks beautiful in my new bathroom.Hands down the best company to work with!

Je
Review №12

I purchased a new home and there was an issue with some of my windows which included scratches on the glass and malfunctioning window mechanisms. Jim Tokatlian at Nu-Star was the person who had handled my claim. Jim and his crew provided professional, thorough, and exceptional service from start to finish. Jim always kept me informed and answered any questions I had along the way. I have dealt with other contractors in the past that have provided poor service and let me just say that there is nothing more frustrating. I appreciated the excellent service from Nu-Star and highly recommend them for your window and glass replacement needs.

Ke
Review №13

Absolutely best service in Ventura, Los Angeles and Santa Barbara Counties. Fair pricing and fast service. Supported by Law Enforcement. Service and Quality are definitely Nu Stars at best.

Al
Review №14

Great company. Spoke directly to Jimmy T, the owner. He was helpful and full of great ideas. Would recommend to my family, friends and clients.

Gu
Review №15

I don`t usually write reviews but if i could give nu star a 7-star rating i would. jim and his very professional staff are beyond amazing. i had 2 break ins at my pharmacy and they were there from the 3 AM board up to the installation of the replacement glass.just call nu star

Da
Review №16

I ordered my retro windows from Nu star glass. Good price and was pleased with the quick time that they able to get them. Would recommend them for any glass need

Ge
Review №17

Our home was broken into while we were away. Jim came to the rescue at midnight to work with police and board up our broken glass door. Locked up our house and ordered new glass. Replaced it that same week. Great guy, great service!

Fa
Review №18

We called him at 4 am and this man answers and did everything he said and i loved him he really did a great job and he was really nice and friendly and he got here real quick I appreciate him

De
Review №19

Great professional service. They came out measured my windows and doors had them installed that week. Great service and upfront honest pricing.

JB
Review №20

Amazing customer service. I highly recommend this company!

Da
Review №21

Pleasant peopleGreat serviceReallly knows how to please the costumer

Da
Review №22

I called the number listed to find Nu-Star but the man was hard to understand and he had a hard time understanding me. The number and address listed is in Old Town Camarillo but it is not there. It is in Simi Valley!

rh
Review №23

Did a great job on my windows great price great service

De
Review №24

Great customer service. Great quality work.

Ai
Review №25

Excellent service!!

Ji
Review №26

CHARGES FOR ESTIMATES AND MISQUOTES ON TOP OF THAT?

Information
100 Photos
26 Comments
4.3 Rating
  • Address:350 E Easy St #12, Simi Valley, CA 93065, United States
  • Site:https://nustarglass.com/
  • Phone:+1 805-582-9199
Categories
  • Glass & mirror shop
  • Door shop
  • Glass cutting service
  • Glass repair service
  • Glass shop
  • Glazier
  • Mirror shop
  • Shower door shop
  • Window installation service
  • Window supplier
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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