I have been to many of the other fine firearms dealers in the local area. Out of all of them I find myself always going to Upstate Armory Group for all of my needs. Whatever your looking for, check their website! They can get any of the firearms listed there and the price you see is the price your going to pay. Id your looking for a great FFL for firearms you have purchased online you cannot do better than to select Upstate Armory Group as your transfer shop! They have the lowest transfer fees in town! You will love their friendly and knowledgeable staff. Never once have I felt like I was not wanted there or bothering them in any way. I will be going back frequently to givethem as much business as I can!
The help was great they ordered my clip for me.
Picked up my Taurus Judge today. I checked around at other local gun shops and Upstate Armory is by far the best place to get a cerakote finish on your gun. They listened to what I wanted and turned my vision into reality. Dont waste your time with anyone else. Trust Upstate Armory with your firearm and you will not regret it.
New favorite shop. Great guys working here with a lot of cool guns, accessories, and expertise. Will be doing my business here rather than others you may see on my review history from now on. Thanks guys!
Best Gun Shop in the upstate. Went in with some questions about building a lower receiver and walked out knowing I found a true gem of a retailer who cares about their customers and sells quality products. Have been in 4 more times this month doing the best I can to assemble the lower receiver with locally acquired parts. An employee named Brian even helped me with installing the muzzle brake. Have sent several more people their way and look forward to future business.Avoid the big box stores and support great local businesses like Upstate Armory Group
Awesome place. Folks are very friendly and their advice is sharp. They have a variety of firearms and can build you pretty much whatever you want. They carry some lesser known local brands which is cool. They also have a small used firearm section too. Great store. I was very glad I found it.
Ordered an NFA item through silencershop and chose UAG.inc as my dealer because they have a kiosk. After approval I came back to pick up my item and was asked to pay a $50 transfer fee. I tried reminding them that silencershop covers the transfer fee. They wouldnt let me leave with my item until I paid. I contacted silencershop to make sure I was not mistaken. They replied If the item is purchased from us and picked up by a powered by dealer, there should not be a transfer fee. UAG.inc is a powered by silver dealer with silencershop.
Rude service on the phone. Price mark up on a century arms ak47 was 1,299 & retail is 800. Never ever again.
Great store, knowledge staff, friendly environment. Cant recommend this place enough, if youre looking for something local or an FFL to ship to look no further this is the place!
I never write reviews but this place has been awful. I’ve been to multiple gun shops and this has been the worst gun shop I’ve ever enter. My friend and I went in and was not greeted at all. The staff was staring at us like we don’t belong in the store. I honestly felt profiled. The owner wouldn’t even look at us. So we stopped an employee to ask for help and he was rude and looked at me like I had no gun knowledge while I asked him if they had a specific shotgun. He walked off while we were talking and as he walked away I asked if he had a specific magazine for my pistol and he said “nope” and walked away. I will never take another step into this gun store. Nor will I give them my services. Avoid this place at all cost. Especially if you’re a minority.
Everyone there is friendly and knowledgeable. There’s plenty of fun things to look at. They are my preferred FFL from now on.
Had a firearm shipped there for transfer. The fee was low and the people were very friendly. Spent quite a while talking to several of them. They have some unique firearms and an overall cool store, Defiantly worth a visit.
Very knowledgeable staff, that strives for not only making a sell, but as well as to earn your future business. Jason, Gary, and Chris are some of the best around when it comes to knowing about firearms as well as getting you what you need.Personally I have purchased several firearms from them, and have no complaints. To those who seem to have issues I would suggest reaching out to the owner before blasting your business on here, giving him a chance to make it right before ranting. Just my 2¢…
After walking in today around 3 I wasnt greeted at all even though the store was empty and there were 3 people behind the counter. I walked around for 10 minutes with no one saying anything to me at all. 2 people walked in after me and were greeted and helped, so my money must not be good there and I left. Will never even think of returning
This is the one and only review Ive ever written on Google about a business, if this tells you anything.Extremely unprofessional and rude customer service. Chris (gunsmith) seems knowledgeable about guns, but his people skills leave much to be desired. I brought a shotgun in there for routine maintenance. A critical part on the gun was lost when I went to pick it up. Rather than trying to work with me and solve the issue, I was told that I was wrong, a liar and told to never come back (which was not going to be an issue regardless). Still had to pay $50 for the services performed.I was told this was a reputable gunsmith. I cannot dis recommend this place highly enough. If anyone at Upstate Armory is reading this...knowledgeable gunsmiths are a dime a dozen guys, good customer service is what really sets stores apart from one another and this store is sorely lacking in that. 1 star is being gracious.
Outstanding customer service and staff.
These folks are THE BEST around. They have stuff that no one else carries for unbelievably low prices. If you cannot find something at one of the other places. You can find it here or they will get it for you. Actually, Go here first, you wont go anywhere else. The staff is top notch. They treat everyone with respect, from the lady buying her first gun, to someone with years of experience. I went in the other day looking for a simple cheap rifle sling for a specific use. They had exactly what I needed for way less than I even imagined that I was going to have to pay. Friendly, helpful, good down to earth people, and great stuff, That is Upstate Armory Group. And with my background, I kind of know when I find a good place where you can feel confident that you are buying exactly what you need.
The best part of my experience at this store was the little puppy that greeted me and my wife when we entered.Not once were we spoken to by anyone. I couldnt tell who worked there and who didnt. I was looking for a specific handgun and I also saw one that I was interested in.Im never going back.
Super friendly staff and one of the only places in the upstate that make it a point to carry CZ firearms.
Always friendly service, and a good selection of firearms and equipment. Highly recommend.
Good people. Great establishment.
Indoor range is fun but not long enough. It is a pistol range only but I like to shoot my pistols at distances most people zero there rifles at. Nothing beats shooting outdoors unless its bad weather. I will go back and definitely recommend checking it out.
Management is awesome
The absolute best gun store ever! staff is extremely friendly and helpful. This family operated business is ran by real gun people that cares. Im in a different state, but will always check with upstate armory before going to a local gun store. #LIFETIMECUSTOMER
I had a great experience here. The entire staff was helpful and friendly. Will definitely continue to do business with them. Also, you cant beat the $15 transfer fee.
First met these guys at a gun show in 2014. I bought a Stag Model 4 from them that day and love it. I stop by a few times a month. They have some of the best prices in Greenville. Incredibly friendly and knowledgeable staff. They dont treat you like a child like some gun shops.
Upstate Armory has always has the best pricing in the upstate. $15 transfers. Nicely laid out showroom loaded with the latest firearms and accessories. If they do not have what you are looking for their knowledgeable staff will find it and obtain it for you.The only thing you will not find there is poor service or a bad attitude.
Great customer service and knowledge
I plan on using the shop again but I do not want to do business with the Old white-haired Gentleman who charged me $15 more than I should have been charged even though Id ordered the firearm through this companys website. He told me that that information that I received on the phone about ordering from them and not being charged the transfer fee was untrue and while I was having this conversation with him he berated a younger sales member and said they were having a conversation here and send him packing very rude. Then I asked for the manager he said he stepped outside not offering any help so I left and outside the door was the manager and I asked him about it and he gave me the $15 back if I was the manager I would count the till and if its $15 short you know where the money is I hope no one else has been scammed..... Ive been back twice since this incident and each time Ive been treated extremely well by all parties I believe that they reward their loyal customers by not charging extra even if you do not buy the gun from their website.
Small gun store with friendly staff.
The staff at UAG are very nice and extremely knowledgeable. Theyre not salesmen theyre gun guys, never pushy always nice. If they dont have what you want, which depending on your taste may happen, Jason will do everything he can to source it. Of course in these situations patience is required. @Jared Subway, dude you are a hater, grow up. Sometimes you have to wait, a whole week... boo hoo. If Jason was rude to you, you probably deserved it. He runs a business not a daycare.I have purchased several things from them, most of them not in stock, and never had a problem. Jason has always been respectful and helpful and in many occasions extra patient with me. Their prices are competitive for the area and on more than one occasion they have been better than the online stores. I would and have recommended this store, a family owned and local business, to all my friends and anyone who cares to read this.
Purchased a firearm from them on Gun Broker. They mislisted it with the wrong color, but charged me anyways. No big deal, right? I asked for a refund and was told it would take around 2 weeks to process.Fast-forward about 15 days. Still no refund. No email or phone call that it was sent. Called on Monday and asked for info, never received a call-back. Called on Tuesday morning and said unless I received word from them, I was going to dispute the transaction. Spoiler alert: never received a callback.I called my bank and disputed the transaction. It was only then I was informed (by my bank, not Upstate Armory) that the refund was sent.I would have been happy to not leave negative feedback or a 1 star rating, but the complete lack of customer service is ridiculous. It would have taken 5 minutes to send and email/call and let me know that they had processed the refund, I wouldnt be leaving this negative review or spent 15 minutes on the phone with my bank.Seriously, your online customer service is a joke. I will not be doing business with Upstate Armory ever again.*EDIT: Be careful doing online business with them. Theyll leave libelous reviews for your account you are not happy with their terrible service.
I stopped by on a lark just to look at some ARs. Very helpful and willing to answer all of my questions. When I went back to see if they would buy my old SKS on a trade, they gave me what I considered a fair price. The rifle I bought from them was a fair price too. I’ve bought other things since then and also looked at some sights. Every time I go there they are always happy to help.
By far, the best gun shop in the upstate. Good pricing, friendly and helpful staff. I wont shop for firearm related merchandise anywhere else!
Favorite place to go. Good people and good prices
I always receive great service there and if i have any question concerning a product that i am interested in i receive a knowledgeable and courteous answer . i will continue to shop there .
Ive gotten several guns from here and great people great selection i have even been sending my brother in law there he was just there today and loves his new gun you guys keep up the great work Ill be back for sure.
These guys are literally the best. Always welcoming and make you feel like family. I drive 45 minutes just to deal with them.
Best customer service Ive ever experienced at a gun store! These guys are down to earth, know what theyre talking about, and take care of people. Large selection of products, good prices, great people! I had a manufacture issue with a gun part. While most places will tell you to deal with the manufacture direct, UAG took care of it start to finish for me. When the manufacture said theyre having problems with that run of parts, UAG told me to come in, well make it right. And they did!!! I showed up, they explained, then just gave me a replacement part (which was a significant upgrade) and said theyd deal with the manufacture return/refund. Cannot recommend highly enough!
A great place to purchase a body armor
Best place around to buy firearms and accessories. Best prices, friendly staff, always a pleasure to do business with
Great local place. Friendly staff and a really quick and easy transaction.
This shop is great. Staff is knowledgeable and helpful. Prices are good. Definitely will buy from here again.
Been in the store 3 times, most recently this weekend. Same thing...not one of the 3 employees present ever acknowledged my presence or offered assistance (I was searching for a Tapco SKS magazine this time). And once again, after 15 minutes I left the store without speaking with anyone. With an atmosphere like that, I wont be back.
Really friendly and helpful staff. I was there to do a transfer and they gave me plenty of time and space to inspect my purchase. Plus, its only 15$ for a transfer. I will be returning.
Owner is rude to the coustomers. The staff seems to be ok. I would not go back unless I had to. Gave 3 stars just based off selection of firearms. I have gone back against my better judgment in surch if a firearm they claim to have had. After making the 30 drive I find out that they never had the gun in stock.
Great bunch of guys. Very friendly and great prices too.
Staff is friendly and helpful they now there stuff when it comes to guns the store is nice and neat and stocked with inventory chances are you going to find what youre looking for will do business with them soon.
Great place to shop, friendly knowledgeable staff. Plus they got guns most places you have to special order..
Great store! Large selection! Very friendly atmosphere.
Friendly knowledgeable staff who will help with any questions you might have, plus a wonderful selection of weapons and parts!
Very knowledgeable on Class 3 purchases and items. Personable and will give you information without making you feel like an idiot.
Friendly and helpful staff will help you with a firearm purchase at a decent price. They have a nice selection of firearms and ammo.
Fair prices and friendly staff. The staff is helpful and knowledgeable.
They are so good at handling ffl transfers. Very happy with their service!
Had my online firearm purchase delivered to this dealer. The staff at Upstate Armory was friendly and helpful throughout the process.
They have pretty much anything you could want that has to do with firearms!
My mother and I Walked in and saw the gun we wanted and stood there for 20 mins while one of the guys kept looking at us and let dodging us he did not want to help us at all so we took our business somewhere else . Felt like he didn’t help us cause we are BLACK !!!!! We will not be back to that store
Knowledgeable Staff....Friendly..Sam did a ffl transfer for me and everything went smoothly..You almost feel guilty because they only charge $15.00 for that service..They WILL BE my Gun Dealer from now on!
Excellent customer service great selection highly recommend
Friendly and helpful staff. Good inventory.
Great service as always. I use these guys for all of my FFL transfers.
Lowest prices on guns I could find, knowledgeable staff, and great customer service!
15$ transfers. big show room, with room to walk. cheapest guns in upstate, and free coffee. :)
Good prices & excellent customer service!
It has all kind of adult toys.
Nice people, with great knowledge on guns and ammunition.
Very friendly and knowledgable staff! Lots of selection.
Large selection of firearms. Good stuff
Awesome place very nice people
Great service and great selection
Best prices in Greenville, friendly and helpful staff
These guys are always nice to deal with
Very good and friendly staff
Jason and the gang are my go to guys if they dont have it you dont need it
Great customer service.
Cool and knowledgeable group
Check this place out!
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