Had been a 10 year customer, am no longer. Had driven my set of tires only 10k miles out of 55k miles and got zero credit of any kind for a new tire (which techs admitted the tire did not pop from driving over glass or nail). What I was assured would happen from sales re warranty coverage vs what actually ended up being covered was a joke. This place used to be top notch.

Over charging cost of labor!!! What a joke, I’m never returning. Over 100 dollars an hour for labor are you kidding! Over rounding time it takes to do jobs also. I got a couple simple things done that shouldn’t have taken much time. Of course o bought an expensive warranty that doesn’t cover wiring. I’m just very disappointed in the cost, but I want to be clear that the service was good and the people are friendly in the service and sales department . But mainly who I’m firing at is the Ford company and dealership and their charges. I love Ford Trucks and think they are better quality than most other companies. But the company appears to be getting money hungry and making their customers suffer for it. Im regretting buying my truck now especially regretting buying that worthless warranty that cost so much. Again I want to make clear the service was good, but I know the service guys are only doing as they are told by the higher powers on how much they charge.

Quick lane says in all. Fast with great service and customer service.

Always get great service. Been coming here for 15 years

Great personnel...being a expedite driver its just great to get vehicle in for service..love the quick lane service..these people use this service the right way..first come, first served..thats how it suppose to work..trust me I have been to other Ford quick lane services and I have been told to make appointment.. anyway.. great service..wonderful people..will log this business in for future reference

Great service and employees. I might be bias because I prefer Fords

I went to the quick lane last fall to replace a tire that hit a pothole, and they did with no problems. Today I was going through paperwork and saw their paper and receipt, on the bottom of their paper it said bent rim, this was news to me. I was never told about it, they just gave me the bill and sent me on my way. Had Square Tire check to make sure it was today, and they confirmed it was bent. I like the technicians service has, but the quick lane techs are a different story.

Very polite. Very fast. Excellent service.

Service department is great. Friendly, courteous workers for the most part & a good waiting area.

As always, best service in town!

Very quick today. Oil change in less than 30 minutes. Even vacuumed the floors. I like that they dont push extra services and filters, just tell you the status and give recommendations.

Always friendly service.

Friendly and thorough service! Aaron showed me that my cabin air filter was filthy - it had never been changed even though my car has 193,000 miles on it. The other places that have changed my oil have probably never checked it. I did not know that the cabin air filter needed to be checked, and did not know where it was, even though I have been driving for 28 years. The oil change was completed fairly quickly, and they replaced the filter and a bulb that was out. Aaron took the time to go over my vehicle inspection results. The lounge is comfortable, with free pop and popcorn.Update: The loud hard rock music playing inside and out is unpleasant to many customers. I visited today to shop for a car, but left because of the noise. This loud hard rock music does not appeal to a wide demographic. Better to have quieter, less harsh music so customers do not feel like they are in a bar or at a rock concert.

Went in for oil change, was told it would be an hour and a half. Was out in 50 minutes with no hassle for added services that I could do myself.

This is the worst place to get your oil changed. Today I came in at 9 am and 2 hrs later they still havent even worked on my car. They are supposed to have a quick lane; well, I can tell you it is not quick! I hate this place and only came back because they screwed up the oil change the last time on my 2.5 yr old car and gave me a free coupon for this oil change. Never again. This Ford dealership provides terrible slow expensive service.

I stop here when I have a day off. Get oil changes and tire services frequently. Sometimes you wait 40min and sometimes 1.5hrs. Wait times depend on how clogged up the fast lanes are at the time. They are good at estimated wait times and will let you know what is going on.

Theyre quick and knowledgeable when it comes to your car

Friendly people. And helpful bilingual employees.

Too busy all the time. Bought a vehicle at Ford used car lot went to get oil change and brakes checked and replaced. Wasnt waiting went to sears. I understand they had appts scheduled so it was all good.

The next morning after the Sioux City Ford Quick Lane changed the oil and filter on our 2014 F150 4x4 pick up, there was an unsightly 12” round oil spot on our garage floor when I backed our pick up out. The oil leak obviously caused by the mechanic being too lazy to wipe up spilled oil on the truck frame.I understand these are young mechanics that require leadership and repeated performance of an activity; however, the state or quality of being clean or being kept clean is a characteristic attribute that ultimately is the responsibility of the dealerships management.They Failed!

As always another fantastic experience!!

Great place to pull into on the spur of the moment for an oil change. Nice lounge to sit in and watch tv while you wait. Free donuts, popcorn, and pop.

Fast and thorough service not to mention very reasonably priced! Will definitely start taking all of our vehicles there.

Their people will take care of your vehicle as if its their own. No half ass work

At quick lane they are usually very busy, they are pretty quick too .

Quick reliable service

Even if I didnt own a Ford I would go here for oil changes. Quick friendly service, free pop and popcorn while you wait.

Needed a new battery for my F150. Installed. In & out in good time.

I want to start out that if I could give zero stars on this review I would. I wont give the entire story about this place, that would take to much time and be way to long for people to read. Basically the stereo type that car repair places try and make you get things done that arent necessary and will try and tag prices on at the end is 100% how this place operates. I knew I was screwed when a sales consultant tried to talk to be about what my car needed before a mechanic did. They will never see business from me again. Not only did they lose a customer for car services, but they lost someone who has purchased vehicles from them in the past.

About DIED! My tire was falling off while I was driving on I-29! I got a tire rotation and alignment from this place. Never again will they get a penny from me. Dont even deserve 1 star

Always my first stop for anything related to automotive service, even if its not a Ford or Lincoln.

Really slow. Nothing quick about it

It is not quick had to wait 1hr1/2, but the service is always good and they have a driver to take you anywhere you need.

Great service and very fast

Great job on my vehicle and lovely service

Fast Affordable and Friendly

It took a Long time other then that it was okay

Excellent service!

No other place i want t go... they get it done!!!!

Good service.

Awesome people!!

Great service!

Quick and courteous

Good service

I highly recommend Sioux City Ford Quick Lane

Great place

Very friendly

Great

Fast