While traveling my husband left a critical medication in a hotel room and did not realize it till the evening and 400 miles Later. One of the pharmacists was able to facilitate replacement medication for him so we could get home safely. Anthony was a Godsend!!! And Heather was wonderful as well. Thanks more than I can say.
I totally understand the pharmacy is busy all the time. That still does not okay for the rudeness! I have never been upset with Walgreens pharmacy till now.
The price of item was not correct. Jordan was rude about going up check the price tag to verify it was wrong. Didn’t even apologize either.
I walked out with out purchase because first check out told me to go to other one who ignored me to talk to previous customer. Then I thought she was gonna ring me up but I was wrong she then went help coworker instead of checking me out. No hi or can you hold on.
I had cancer and they never picked up. Thanks 👍
Incompetent pharmacy. The line for pick up was 30 minutes, and they make so many errors that I am switching.
Staff is horrible. They are rude and condescending. If you hate your job that much, seek employment elsewhere. This isn’t the first time I’ve witnessed this staff act so poorly towards customers.
Was here this past Saturday night. Stopped in real quick so some people in my party could snag a couple things. Typical Walgreens. Had two really friendly staff working it was late approx 11:30pm. They were still selling liquor here. Was clean at the end of the night like this. I was glad they were open to accommodate us at this hour. If you are a manager and read reviews such as this you should indicate to your staff that they were nice to us and that they should be thanked for being helpful and nice.
I usually go to this Walgreens on Hamilton Blvd. to pick up my grandsons medication. I have never had any problems or mix ups yet. The staff is usually very friendly and professional. I always walk in and never do the drive up.
Ive been sitting here for 2hrs waiting for my daughters medication.
Its a one stop shop. Especially when your sick.
If you plan on picking up a prescription in a timely manner think again... The drive through is rediculous. Waited 15 minutes for the car in front of me and then got to the window and nobody was there. Then proceeded to wait another 20 minutes after pressing the call button and nobody showed up! Really? How can you even call yourself a pharmacy. No service to be seen at this location. Walked inside and there were only 2 people in line. Its not like the place was swamped.
This pharmacy is very under staffed. I switched pharmacies, and had to go back to them for a refill. Ive been on hold for nearly 20 minutes With 1 caller ahead of me. Every time there is an issue, literally EVERY TIME.
Dont waste your time. Walgreens pharmacy staff is the worst I have seen. From rolling their eyes at customers to pushing them in the back of the drive thru line to help others before you. To failing to submit proper info to a doctor. When you yourself have waited 45 mins to be served. Go to hyvee or walmart pharmacy to a staff that understands the definition of customer service and is capable of providing it to every customer.
Late night pharmacist, male in late 40s(guess) with glasses: incredibly helpful and knowledgeable. Always extremely appreciated when theres something wrong in the middle of the night.
Always helpful and able to find the products I need. Staff is considerate and helpful.
This facility is THE SLOWEST location I have EVER been to! The last two times I have been here I have needed to pick up a prescription because, I dont know, IM SICK! Each time I have given them an hour or more to get it ready, although both times I have shown up and been told I STILL have to wait 15-20 mins!! I understand maybe you are understaffed but when there are 3 people behind the counter and its a slow day both times Ive come in, what the heck are you actually getting paid for? Stand around?! Maybe these employees need to have a refresher of COMMON COURTESY!! I dont want to be here waiting when I am VERY sick when I have given the facility more than enough time to fill the prescription!! Will be finding a different location to go to or just leaving my business with Walgreens altogether!
Knowledgeable, professional, willing to explain all medical questions, considerate. A wonderful, friendly atmosphere.
Nice convenient location with almost everything you might need. Open 24hrs.
Being screamed at by the pharmacist at 9pm when my 3 year old has a uti... Ive nevery experienced customer service like, this let alone from a health care professional.
Went too get a western union ance was directed to either use a kiosk or go to the ez money store. The kiosk would not operate right.
The pharmacy was horrible. Dropped off my sister percription and Josh the technician was very rude and unapproachable. We waited for the percription to be filled and when it said ready we waited 20min to be greeted! Horrible pharmacy
Wonderful group of people working at this Walgreens!
Still my favorite store!
Very slow service. I waited 1.5 hours for my sons prescription to be filled at the pharmacy. The prescription had been called in by the doctor before I even got there.
Worst pharmacy experience ever!!! Waited 1 1/2 hrs. for them to fill 2 scripts that I hand carried into the pharmacy while my husband whod just had surgery was waiting in the vehicle vomiting. Sucks its the only 24hr pharmacy open in Sioux City!!!
Always told your med will be ready at this time come back and they are never ready.
Open 24 hours
Friendly staff