Products have been good. Currently you can expect delays in receiving product due to significant back log - we ordered in Jan & just got this week. Dont pay full price till product actually shows up. Salesperson indicated they have other orders from November that havent been fulfilled. We ordered a bedroom set & failed to notice that the mirror was separate- guess thats a learning lesson! If anything else is offered make sure it is clearly and specifically written on your invoice. We thought we had paid for delivery of product & removal of old furniture. To us had been the final selling point. We did not get this in writing & the manager was clear on why they dont do this. We live about an hour away & felt the delivery charge was very reasonable, but again discovered there is strings attached as they only deliver to our area once a month. Hard to fit their delivery schedule into our daily lives especially when you are both out of state on the day they can come that month. Dont expect them to do anything extra to continue to gain your business - the manager is very clear they do not do this. Again, quality is good, just ask lots of other questions & dont assume anything & get everything written down before you purchase!
Our salesman did a wonderful job. He let us alone enough to shop but was right there to answer all of our questions. Even got on the computer to show us a different color of a chair that we really liked. Very professional, very kind, he did a very good job.
The salesman was very friendly knowledgeable, and helpful. He answered all of our questions and explained everything very thoroughly. The store has great quality products.
The prices are relatively high I thought but they offer 20% off many sticker prices and military discounts. Prompt salesperson attention. However most of their furniture is backordered to October or November I was told. Anything available within a month required an immediate deposit to hold it or I was told it wouldnt be available by the following day. Made it feel like high pressure sales. I shopped at a competitor today and they had much broader selection, similar quality and everything I chose was readily available within 2 weeks and much less expensive without any pressure. I was able to complete the furnishing of my entire living and dining rooms as well as my kitchen.Michele
We had a great experience working with Perri, who is very knowledgeable and kind! She made our shopping experience easy and quick without being pushy or just trying to make the sale. She listened to our needs, likes, and dislikes and was upfront on all our questions and concerns. We are looking forward to receiving our new furniture, shortly! Thank you!
Eric spent a great deal of time going through brand, style, and fabric options, even enlisting the assistance of another sales person to provide recommendations for harmonious fabric patterns. I really appreciate his patience. We finally came to a good decision!
Our salesperson was extremely knowledgable, friendly, and helpful! We told her what we were looking for and she brought us right to the furniture we were looking for and ended up purchasing! She helped us get exactly what we wanted and something my husband and I will use for many years to come!
First time shopping here and Im so glad we chose this place to hunt for a new couch. We intended to look for a loveseat but after trying out several and discussing our needs and wants with Perrie (our fabulous sales associate), we chose a full size leather couch with recliners. She really listened to us and was great at explaining options. We appreciated that she was not a high pressure type person and we felt great about our choice.
Matt was great and very helpful. He didn’t try to sell us anything we didn’t need. I would recommend him and Slumberland to anyone looking for furniture for college kids as they head back to school this fall.
Angela was great! We just bought a new house and needed all new furniture, by showing her pictures she was able to see what would fit and look good all while staying in budget.
We worked with Joe to purchase our furniture and best customer service ever. He was so patient with us.
5 stars for service (Joe was fun and super helpful). Selection was great. Only real negative is the lighting in the store. Kinda tough when you have to pull out your phone for the flashlight to see.
Terrible selection on furniture and massively over priced they claim they price match but every place I named they said they couldnt price match them they are legit at least $400 bucks more than other places or more. Furniture Mart always seems to fix me up and Ashley is our back up choice. People think the more you spend the better quality Lies!! Thats an excuse to charge more for the same quality as everyone else claiming to have the better quality
Perry was very helpful and very friendly! Will definitely continue my services with slumberland
Great customer service. Doug was very helpful in picking out my couch and explained the timeline on when I would get it.
When I purchased the furniture I was asked if I wanted it to be delivered and set up. I did request both delivery and set up, I was told by the gentleman who sold me the furniture there would be no charge for the set up. Two young men delivered my future on my move in day of my new apartment. They set the box which had the recliner in on the sidewalk in front of the door. I told him it may need to be taken out of box to fit in the door. He said it was only a door step delivery, explained I requested to have it set up. Another gentleman who was getting my couch out of the truck said its a $100 to set it up. I said I would pay the $100, he refused to do the setup and left the furniture outside of my apartment building for me myself and I a middle aged woman to haul it into my apartment (I did express my unhappiness to the gentleman)I have never been treated so poorly by a business especially after spending $700 plus dollars. I will not be a returning customer nor would I recommend anyone else purchasing furniture from this store location.
Erin was very helpful. She offered great suggestions, was attentive, gave me adequate time to look at an amazing amount of inventory, I found a product that fit my needs. Highly recommend!
Derrik was extremely helpful. He answered all our mattress questions and gave us time and space to decide. It was a great shopping experience!
Matt was our salesperson. There was no high pressure. He listened to our needs and respected us by letting us wander the store. He inquired if we had any questions or if he could help us in any way. We looked at other places in town and came back for the recliner we saw and liked today.Would definitely purchase here and from Matt again.
I absolutely love working with Perri! This last visit we needed a new mattress and Perri suggested the adjustable beds. Being 7 months pregnant I need the best sleep possible. I always thought they were way more expensive but with the sale they had and free delivery it made it totally worth it. Looking forward to some more consistent sleep.
Wonderful Furniture Store. First time shopping there, recommended by my friends.My sales person, Name Joe, helped me pick outa reclining sofa and chair. Had pictures of the room where my new furniture would go. Joe measured the furniture to see what worked the best and I made my choice. Would certainly recommend this Store. Will differently shop there again. Thank you Joe, and Slumberland Furniture.
Angela is incredibly knowledgeable on the products that she has to offer. My fiancé and I purchased a couch from her this morning and are so excited to get it. Do yourself a favor and snap a ton of photos of the space you’ll be working on and show them to her so she can help to the BEST of her ability. I feel like that was my only hiccup because she STARTED DRAWING OUT THE SPACE I WAS EXPLAINING TO HER. She pays so much attention to detail which was incredible. Oh! And measure your spaces too! Thank you Angela!
Have worked with both Perri and Angela there and they were both fantastic!! Helped us out with getting new bedroom and living room furniture at fantastic prices! Highly recommend!!!
Super helpful and friendly. Very good at listening to needs and wants verses trying to just make a Sale. My sales guy Doug was so patient with me and changing my mind multiple times.
Staff was super friendly and helpful! They helped us find exactly what we were looking for!
Great experience, Perri was very helpful in our selection of just the right pieces for our family room!
The salesman was friendly and did a really good job of explaining the pricing and fabrics. He left me to browse, which I appreciated, and then helped me with my selection, again explaining options and delivery. I was looking for a side chair and the selection, fabric, style, and pricing were all terrific.
Friendly staff but i ordered a bed from here and was told that it would be delivered within 4-6 weeks. called on week 7 and its fingers crossed that it will be here the next week, citing foam shortages and the pandemic. items that cannot be made and delivered in the promised time frame should not be sold, and if they are they should come with an appropriate caveat.
Always a great place to buy furniture. Everyone is very helpful and so friendly. Will always do our shopping here!
Great service, gave us plenty of time to decide, but was available for any questions. We customized the fabric of our couches, and he was super patient when we couldnt decide. Well be back!
This place was great at getting our furniture. Unfortunately a cushion had decorative threads ripped out upon inspection after delivery. After filling out a claim, and being told someone would contact me within a day or two. No response yet after 3wks. I get that were still playing catch-up, but the whole Warranty process needs improvement.
Great place to shop. Salesman was very helpful and we bought what we were looking for. Great prices too.
I easily found a sectional I wanted online and called the Sioux Falls store. Within a few minutes, my order was complete. I’ve done this several times and it is such a smooth process. Thank you, Slumberland!
Was looking for a dining table, Slumberland had a great selection. It was difficult to chose from with so many colors, choices, etc. Prices were very reasonable as well. I do like the fact that the sales person was very courteous with customer service. He was also a great help and knowledgeable. I do like the warranty that is a optional as well. I will definitely be going back when it is time to invest in new furniture.Thank you Slumberland for a great and wonderful experience!
Joe has been very helpful. He has answered all my questions and has had a great balance of being there to give me Information while giving me time to browse. Today I bought a bedroom set and will return to get more furnishings for my new home.
I have been getting furniture for at least 10 years from slumberland and they have always had great customer service! Even when living in Des Moines it was exceptional. They are willing to go above and beyond for their customers and provide convenience which is a lifesaver at times.
Derrik was a helpful and patient salesperson. Quality furniture at a reasonable price. Hoping it doesn’t take forever to arrive during this pandemic! 🤞
The sales associate was friendly but not overbearing. It was nice to try out the chairs on the dining set before we placed our order. The set won’t be here for two months give or take because of back order, but during these times I guess that is to be expected.
Great Experience! Quick and efficient!
I worked with Angela and went to every furniture store in Sioux Falls and ended up going back to Slumberland and Darrick helped me buy what we wanted. Excellent customer service. We will shop there again. I appreciate all of their assistance. The best place to shop for furniture.
Erin P. that helped us in Sioux Falls was an absolute peach! She was so helpful and explained everything which really helps when building a house leaves you feeling very anxious. She helped take some of that away and made us feel great about our purchases! Will definitely be back for any future buys!
Large selection of mattresses and recliners.Sales associate was helpful when I requested help. She walked me through the sale. The visit was pleasant.
Thank you for being very helpful and I felt very comfortable in your store and my salesman was great and not pushy at all, answered all of my questions
Enjoyed working with Erin at Slumberland. Professional. Organized. A pleasure to work with.
Perry did a great job with helping us today. Enthusiastic clerk, but not pressuring us. A great asset to your staff. The purchase we made was just what we had in mind. Thanks so much.
Stopped by the store looking for recliners for myself and my mom. We planned on having to goto a few stores, but we found exactly what we wanted. They were also in stock.
Walked in just to buy a mattress for our bed and ended up buying a couch and love seat as well. Got some good discounts and it was fast and easy thanks to our sales rep Derek in Sioux falls.SD. Thank you.
Staff was friendly and helpful, not “pushy”. They were knowledgeable about availability. I would definitely recommend them. I will be back when it’s time for more furniture!
Staff were very helpful and knowledgeable. They definitely helped us start the process of furnishing our new home!
We loved Angela!! She was very informative and didn’t waste our time.. She figured out our wants and showed us stuff that fit our needs!! Thanks so much for even coming in our your day off to finish the sale!! Great dedication to her clients!
I went in to Slumberland Furniture to check on some mattresses that I had seen in their Ad and also found on-line. I was greeted in the store by Angela G. and was shown to the bedding department. Angela answered a few questions for me and then let me try out quite a number of mattresses. She was kind enough to come back and check on me every 7-10 minutes. She had also given me a pillow to use with a protective cover to try the mattresses out. She was very helpful and also suggested several models other than the couple that I came in to see. Long story short, I ended up calling her the next day and purchased by phone one of the mattresses that she had suggested for me. Great service provided by Angela. Thanks again for your suggestions. :)
I think that the future is cheap. Not a expensive place to shop.
Awesome! Angela is the best! She really worked with us with pictures and sketches! U will b treated right by her!
Very nice service, no pressure, just answered questions as needed, great discount
The team at Slumberland has always been super helpful. With their selection of style, you are sure to walk out of there with what you were envisioning for any room!
I bought a mattress with a 10 year warranty- if it sagged more than 1.5 inches they said they would replace. They also told me I needed to buy their box spring and mattress protector so it was covered under the warranty if anything did happen (even though I had both things already that were only 2 months old). I purchased everything and now it is sagged 2.5 inches in the middle. I have been on hold for hours, had a technician out, and stopped by the store a few times only to find out they are denying the claim because of a stain after 6 weeks of working with them on this claim. I would not recommend them to anyone!
Cant wait to for the couch delivery! Doug was kind and very knowledgeable. Great experience 👍
Erin was helpful and listened to our needs. Other than having to wait for ‘estimated’ arrival date, which is a normal in today’s buying, we will eagerly wait for everything to arrive. Thank you!
The lady who helped was awesome. They were kind of busy and she made sure to make time and offered the door side delivery when it comes in
Great 👍sales staff, and they find you the best deals on anything 👏👌👍, I highly recommend Slumberland!!!!
Sales associates were extremely helpful! Looking forward to our new beds.
When I bought a new bed, I needed to have the bed frame adjusted to a better height. Slumberland employees were very concerned and helpfull! They came out and adjusted it for me and I have always had a good experience from Slumberland in Sioux Falls! 3.5 years ago, after a house fire, they were very helpfull when I needed to furnish my new home. Love my furniture from Slumberland!
Got just what I needed and great help! Kudos to Heather, Erin and Perry ❤️😁
This was the 2nd furniture store we were in today. The 1st store didnt even acknowledge we were there. But Erin greeted us seconds from walking in the door, let us look and was always nearby to answer questions. Ended up replacing my entire living room set. She was great, store was clean and a wonderful selection of furniture.
It was a great experience. Perry very knowledgeable about the mattress we bought. Great sales person i
Super helpful and explained all my options!!
Please clean up the garbage in the front. or hire someone to do it for you. it makes me not want to shop here.
Derek was super helpful and kind! Super excited to get my new couch!
Derrick was extremely helpful. He answered questions easily and thoroughly. He helped us breeze through the paperwork. We will definitely seek him out in the future for our furniture needs. Thank you Derrick!
Good customer service, wasn’t pushy and when we called back to make the order he helped us out no problem. Great selection of products and will be back in the future to buy more.
Custom order. Priced around. Beat competition by $300
This is probably the fastest Ive ever shipped for furniture. We were greeted by the door. I explained what I was looking for and we were told where we could find the product. Found exactly what we wanted within 5 minutes, browsed around a bit and then bought the bed we wanted.
It was 👍great only disappointment was having to wait 8 to 12 weeks to receive
I was probably a simple customer as I walked in knowing exactly what I wanted but Matt Sonnenfeld was a huge help and available to answer any questions I had when I did speak with him. Plenty of other associates were also helpful including one gentleman that attempted to help me with measurements (I didn’t catch his name). However, there was one individual who made me feel inadequate telling me there was still a balance that I was fully aware of. She kept reiterating that there was a balance before my couch could be picked up or delivered when I still had a week or so before the date I needed it. I am not taking a star away as Matt was very personable and his customer service was top notch.
Angela was very helpful and attentive to my ideas. Im excited for the new look! Disappointed in the long wait for the sofa.
Great experience, great employees!
We always have a great experiences at Slumberland! Their employees are very helpful and do a good job or making sure you are finding what you need but not being pushy. We will continue to go to Slumberland for all of our future furniture purchases!
Derrick was great! He was so professional, helpful and straight to the point!
Knowledgeable sales person (Matt).Courteous and knowledgeable delivery peole.Prompt delivery when furniture finally came from factory.
Perri was very helpful. She had to do some searching just to find my husbands name in computer. He hadnt changed his address in about 11 years. Process was easy. Thank you Perri.
Great customer service, very patient and knowledgeable staff.
Great service and great prices!
Perri was very knowledgeable about their furniture and what they had in stock. Thank you for being honest and realistic! Hoping we can get it in before Christmas! Happy holidays 💗
Doug was very helpful with information about the different rocker/recliners and availability. He also showed us the different adjustments on the Lazy Boy rocker/recliner we decided to purchase.
Salesman was very helpful and found us a great bed without breaking the bank.
Doug was great. I was looking for a dresser and he showed me where they were and left me to decide. Then he did the paperwork and we were in and out in about a half hour. Great prices, friendly service. Thanks.
Very friendly service and helpful sales person. No pressure, handled questions well.
I called the store in regards to a chair that I wanted and the sales person was very knowledgeable and just fantastic.
We had good service and were pleased with everything.
Once they make the sale they couldn’t care less. We got our couch delivered over a week ago and the delivery team did a horrible job. Not to mention the couch was made cheaply, had fabric staples sticking out, rips in the fabric, and the legs were not put on correctly. The delivery team didn’t put boot/shoe covers on and tracked dirt/snow in the house. They also scratched up our hardwood floor! We keep calling the store but the warehouse manager is never at work and we keep getting told he is “working on it and will call you back”. I don’t understand how he can work on it when he has never seen the scratch or even called to discuss it. Horrible job and will not be recommending.
Excellent customer service! Would definitely go back!!
Great shopping experience! Doug was extremely helpful in getting us what we wanted. Thanks
Fabulous experience. Perri was very helpful as always!
I found the recliner that fit my body and they where very helpful.
Derrik Kingma was absolutely outstanding. Very accommodating without being pushy nor over the top. Best experience ever!
Great service and will comeback again
The Salesperson was awesomely spot on with her suggestions!!
We have always had a great experience buying furniture at Slumberland. Angela is extremely friendly and very knowledgeable about their products. Doug is also very helpful and knowledgeable. We will continue to us Slumberland for our furniture purchases
Matt was great. All around great service.
Very nice and helpful. Also very knowledgeable.