Went to mac pros for a simple fix waited an hour only to be asked to come back another day . went to mac doctors, they fixed it in 10 minutes ! They where kind and super helpful :) id go back anytime i need any help with apple products !
I dropped off my mac laptop less than 24 hours ago to switch out my battery, and now have it back, fully working. I would highly recommend this place to anyone that needs their service. The people are nice, give great insight to your situation, and are efficient.Will be returning in the future if needed.
Really fast turn around, did a great job, friendly staff.
I had to get my MacBook Pro serviced and the guys at Mac Doctors couldn’t have made it easier. They called me when the part was in, they scheduled the appointment with me over the phone, and then they had everything ready to go for me first thing in the morning after the repair was complete! I couldn’t afford to leave my laptop at the location for several days as this is a machine I use for work, so Mac Doctors was able to handle this repair on the day of drop off. Great service. Great people. Highly recommended.
Decent Inventory, good staff, and great tech support, service and repair. Bought a new Macbook Pro for myself, a new Ipad for Sis, and my old Macbrook pro got a new battery, and a new power cord. They transferred the informatiom from my old to new platform successfully, and then serviced and cleaned my old Mac. Now it looks and operates like brand new. I highly recommend this place.
Ive taken my computers to Mac Doctors for years and have always received excellent service. Most recently, I brought in my work computer to be repaired. They were helpful, friendly, and got it done incredibly fast. I highly recommend Mac Doctors.
Best Mac store in the USA. I went to Colorado Springs, Colorado Apple Store they couldn’t repair my Apple screen, was recommended to another store,Left Colorado went to Texas and in Amarillo, Texas Mall, Apple store I was told they didn’t have my screen. And if they had to placed a “special order” it would had been at least $1000. Said no.. forward I Moved to South Dakota, this shop was easy to find, represantives no hassles or out of this planet prices. I got a new screen, in like 2 days some updates and clean ups for a nearly 5 year old computer that runs super fast never ever had a problem with it. Best computers for your money. Less than $800
The service is impeccable. It took longer to get my old invoice from Apple than to actually fix the problem!
Awesome customer service!! Friendly, helpful with fast service! Thank you for taking care of my computer in less than 24 hours...its working better than ever now! Definitely highly recommended!
People here seemed pretty knowledgeable in what they were doing. Got my iPhone sent in and taken care of in a timely manner. Wouldve been nicer if they were authorized to do more with iPhones so mine didnt have to get mailed out to Apple though and mailed back to them. Otherwise everything went smoothly with my Apple Care claim through them.
These guys are great. Took my MacBook in for a warranty repair, drop off process for a first time customer was only about 3 minutes. Dropped it off around 8:30-9am and they had it ready to go by 3 and working perfectly. Very professional, and the store is clean.
Top of the line, over the top customer service. Fantastic people to work with and provided a service that few do any longer. Could not be more thrilled.
I did my phones battery replacement here, and they did a great job! They fixed it right when they said they would, and they even cleaned my phone. Great customer service. I would definitely come back here again.
I made a visit to see if they could help me with my iPad Air, they fixed the issue in minutes and answered my questions very thoroughly. Definitely the place to go for your Mac needs!
I love these folks! Knowledgeable, understanding, and willing to help you pick the best tech for your needs. I have been a customer for years and will be for life. When the newest and greatest Apple product hits the market, I’ll be down to get it from MacDoctors!
Great service I would not go anywhere else to get my Apple products fixed.
Mac Doctors recently took care of a hardware problem with my MacBook Air. When the problem wasnt resolved the first time, they put a rush on my computer and resolved it within a day the second time. They were courteous and wanted to get to the bottom of the problem for me. Thanks.
Had my MacBook Pro repaired here and they did a fantastic job with a short turnaround time.
The only place I will go for my Mac & Apple purchases & repairs. Very knowledgeable.
Very helpful and personalized training/education with your Mac! I am new to having a Mac and wanted to know how to use iPhotos and easily download pictures/organize, etc. They were perfect!! They had me bring my MacBook and cameras in and showed me everything I needed to know and then some! Very helpful and will definitely use them in the future for training/education or any Mac issues!!
Absolutely the best. I wouldn’t trust anyone else with my apple products.
We had a broken computer, Mac Doctors were very knowledgeableand friendly....and patient. Shaun diagnosed the problem and came up with a cost friendly solution. Thanks Shaun! I am a customer for life!
They are really good at what they do. I have been to different places around town and they have consistently been the most helpful and best to work with.
Kind, patient, truly helpful!
Needed an iPhone battery replacement and was in a pinch. Guys at MacDoctors took care of me right away when they didnt have to at end of business day. Appreciate their customer service and work on my phone.
So happy that they were able to fix up my old MacBook Pro! I was told by another Mac Service Provider in Sioux Falls that they would not be able to even look at my computer since it was vintage (2010), but MacDoctors took the time to actually look at it, and were actually able to fix it for me within 24 hours. Thank you so much! Great customer service and great experience overall!
Mac Doctors is and always has been extremely helpful with all of my computer issues. Example- While in a hurry to work, I tripped and dropped my computer, damaging the charger port. I called Mac Doctors and was able to speak with a service specialist right away (Eric). I told Eric my story, feeling quite embarrassed with my lack of gracefulness. He first asked if I was ok and then said he was sorry to hear about my situation. Seems small, but I certainly appreciate the human element that Mac Doctors brings to service. Eric and I discussed my options for repair over the phone and then carried on the conversation through email after I sent pictures of the damage. I have not lived near Sioux Falls for a while and there are service providers much closer in proximity that I could contact for issues. However, I will continue to contact Mac Doctors because of the excellent service I received today and in the past.
I had a problem with my sons iPad cause I forgot the password for his restrictions and they said they couldn’t help me at all
This place is great. I purchased my first Mac here. It was a MacBook Pro back in 2010. I made the mistake of buying a Chinese off-brand charger that ended up searing my battery. They fixed the problem and educated (kindly) on why its not always the best way to buy the cheapest option. Fast forward five years and they bought my laptop back at a very fair price. I love the store and the people are great. Highly recommend to others!
I spoke to them over the phone about the things Id tried with my broken phone, and they gave me some helpful advice and let me know how they would handle it. I felt they were honest and knowledgeable!
Good place to get your computers fixed but the prices are too high for certain computer parts too be repaired
They refused to fix my Macbook Pro keyboard (under the Apple Keyboard replacement plan) that had sticking keys because they claimed they found liquid under the keys. I told them ive never spilled anything on my computer. They kept telling me they found liquid under the keys and it would cost $450 to fix when it shouldve been free.So I took my less than 1 year old Macbook Pro to Minnesota and went to the Apple store there. The Genius Bar employee asked me a few questions and within 10 minutes told me they would replace my keyboard free of charge.If you have any issues and can make the trip, just go to the nearest Apple store. They also dont ask for your password there like Mac Doctors do, which is odd.
Nice people and helped me out when I needed it
The absolute best possible solution to all your Mac needs!
I mailed my rMBP for a screen replacement and picked it up after a day. Mac Doctors have great customer service. I couldnt be any happier. Thanks Eric Renshaw, Larry Lamb, Shawn and the entire team at Mac Doctor.
The staff at Mac Doctors were nothing short of impressive. They were able to trouble shoot my issue in a few hours. I would recommend Mac Doctors to a friend in a heartbeat!
Fantastc place for service, purchase, and sorting out problems after the sale. Not being good at technology, the staff is extremely patient and kind when helpin.
Good deal to fix and buy mac......good customer services
Very good service from Mac Doctors every time I have had to use them.
Friendly. Knowledgeable. The delay I encountered was Apple’s fault, and they will follow up when more batteries become available.
I have needed to have a couple computers serviced and they have been so helpful and fair.
Great experience. Very courteous, and knowledgeable. 5 stars!!!
Helpful and knowledgeable technicians. Great service.
I brought my failing iMac in and they successfully backed up all my data to an external HD. I am forever in debt to Mac Doctors.
I cant described how thrilled I am about MacDoctors service. After months of trouble with my internet they were able to pinpoint the problem on their first try. Another company in town thought it was something else and would have costed me about $600 and wouldnt have even fixed the problem. I am happy to say that it was a third of the cost. On top of that, they saw my hard drive was about to fail... as a Senior in college working on a major in Graphic Design, this is a nightmare. They solved a whole other issue before it was one. My internet works fantastic, and my computer is as fast as it was the day I got it. Wish I would have made them my first stop. Great service!
Best place to fix anything about mac in sioux falls area!!! amazing! ive fixed my macbook pro and iphone with them ❤️
These guys are the best in the midwest for solving Mac questions.
I have to say, MacDoctors is THE BEST in town. I had a cord issue a year or so ago and the other place charged me for a replacement (when I found out later it was covered by warranty) and the replacement was a used one! It bit the dust only a year later, it was likely a recall.Anyhow, my HD burnt up (as well as my battery AND power cord) from the power surges last week. Mac Doctors FOUND the warranty for my hard-drive (that I installed, not a stock part, and not even from their store) so my replacement hard-drive was free (I feel like the other place would have found the warranty and charged me anyhow) and they restored EVERYTHING to how it was before (after my husband and I both gave it a try with no results - both of us being techy people). With the new battery, power supply, hard drive, and data restoration; it only cost less than $500.And on top of that, the way they handle their customers is amazing. I was frantically calling them every other hour (slight exaggeration) to check the status bc I needed to get back to working on some things that were due asap, and they were SO kind and understanding and comforting. They didnt remotely act like they were frustrated with me calling, just very reassuring and calming.I will only be going to them for anything I need mac-related, and I encourage any of you to as well.
Asked if I could use a external CD drive for a quick install and they told me theyd charge me $20.... Dissatisfied
Great customer service, courteous, efficient, helpful. I definitely recommend them👍. Jesse Albrecht
Quite service to a problem with a new iPad. Friendly and took as much time as I needed.
If you need a computer fixed u can go here
Great people to work with.
Quick and knowledgeable service.
Great, fast service.
Very helpful and knowledgeable
Thank for good services
They have everything to service your Mac/apple needs
Great B2B
Always solid