About a year ago I purchased a drum mulcher from Diamond, they got it set up to keep screwing you every time theeth wears out about every 7 days for me here in texas so that means every 7 days or so I have to order a new set of theeth which cost over 850 every time, on top of that they voided my warranty and on those mulchers my bearings been out about 2 times per year wich means more downtime and of course not making money with mulcher at shop.When I first got my mulcher about a year ago parts came loose motor was detached belt was not in place so overall it’s been a disaster, just letting y’all know about my terrible experience so that y’all carful and customer service Dan voided warranty because now they’re saying I was supposed to use one type of special grease for bearings, also almost forgot my mulcher came with no grease fittings so if anyone is brave enough to purchase a mower from Diamond mowers just watch out they’re here to get you!! Overall terrible
I work for Star Equipment LTD, a dealer for Diamond Mowers, and got awesome customer service from Blaine in their parts department. Helped me in no time get the right parts coming for the unit we have in the shop. Keep up the great work!
Met some good people here. I know they do great things. They build Diamonds to cut the rough.
Awesome people and a pleasure to pick up here
Awesome place to work... Great people, great products, and an exciting opportunity to grow. This is a company that is positioning itself to dominate its industry.
Very poor quality products. I would not deal with this company again. The owner of the company is very unprofessional.