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Caliber Collision
5050 Dempster St, Skokie, IL 60077, United States
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Caliber Collision
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Ca
Review №1

Super friendly place with great customer service. My car looks brand new. Great communication. They even clean the inside after work was completed. I felt like I got a new car!

Ja
Review №2

Very professional staff and neat painting work. They were really fast too! They have amazing communication with you during the process, and explain everything in detail. Front desk lady is spectacular and makes you feel like you are dealing with a long time family shop. Highly recommend.

Fa
Review №3

Highly recommend this place very professional excellent work customer service is amazing and they did the job as they promise explained and took their time for me ❤️

Re
Review №4

I got rear ended and Caliber Collision - Howard was able to make an appointment with me the day I called for the same day. They were very responsive and helpful. Lisa made the process very easy to get started. Uly (or Yule - sorry!) was very clear in his explanation of the repairs and kept me updated via text very regularly during the process. The repair made the car look good as new! And it looks like they even tried to fix up other damage (from a hit and run years ago) - not completely but my girlfriend thinks it looks better than before Caliber did repairs. The car was cleaner than it was when I dropped it off! And it smelled like a new car. Thanks Caliber Collision for the obvious care you took - it was a very good feeling driving out of the garage in my like-new car!

Pu
Review №5

After experiencing a hit and run incident, I was very pleased with the quality of work, the timely manner in which my car was returned and the partnership with Geico rental on site. The whole process was fluid and seamless. The paint and body job were remarkably good and the car looked brand new. Well done and I highly recommend!

Cy
Review №6

Have used them a number of times and always satisfied … very professional

Ac
Review №7

Wow is all I can say. They wanted to do way more work than necessary. I wont entertain them again. Ill stick with the local shops

Al
Review №8

Customer service was terrific throughout the entire process. My car looked brand new when I got it back! I would recommend this shop to anyone.

Dw
Review №9

These guys did a wonderful job to my vehicle. My car was in a accident and when Caliber Collision got done, my car looked brand freaking new!!Great Job guys, I highly recommend you

An
Review №10

My car got hit by a neighbor (accident) and my right rear tail light was taken off as a result as well as my rear bumper was damaged. I took my car to Caliber Collision and Lele (sp)? was very helpful from when I took my car in to when I picked it up. Robb was very great at repairing/replacing the tail light. Not only did he do that, but he also went above and beyond to make sure my whole entire bumper was looking nice without extra charge. I talked with him about future repairs (front bumper) and what my options would be as far as that. I highly recommend Caliber Collision to anyone who is looking for a body shop that is timely, professional, informative as well as goes above and beyond for their customers!!

Pe
Review №11

They kept me informed and the work was excellent.

Do
Review №12

I was impressed with the courteous staff, the clean shop, and the professional work that was done on my vehicle. I highly recommend them to other people looking to have body work done on their car!

Ry
Review №13

Great shop in Skokie. Got my vehicle completed over a week before scheduled and it looks like new again. They kept me informed the entire time and everything went smoothly. Wish my good neighbor insurance company worked like this!

Jo
Review №14

You did an excellent job on my car. Great work please keep up the great work thank you much and may God Almighty bless your business.

Pn
Review №15

I brought my car here after a car accident, referral from my insurance Geico. Was hesitant at first going somewhere new, but I am so glad I did. They were patient, professional and really easy to work with. They kept me up to date on the progress of my car. Dealt directly with insurance and rental car company so took away the stress of me dealing with it. The quality of work was also really great! Upon pickup they walked me through the repairs they did to make sure it all looked good to me. I would definitely recommend Caliber Collision to others if your looking for peace of mind.

Fe
Review №16

Great location, Geico send me to this location, very professional and had the car soon then what expected. My car looks new once again. Fast work and very good customer service.

Da
Review №17

My family has used Caliber a few times over the last several years. They have a knack of finding and fixing a small item (e.g. they pulled a small dent out of the rear of one of my cars) at no extra charge that was not included in the accident coverage for damage done (to the front bumper of my car).They are an excellent shop, with excellent customer service, that I would highly recommend.

Fr
Review №18

Fantastic customer service. Always keeped me updated Finished product was excellent.

K
Review №19

Caliber Collision recently completed repairs to my vehicle after a front end collision. They kept me informed on the status of the repair including parts on back-order. It was also completed earlier than I had anticipated. They are professional, thorough and easy to work with. I was impressed with the cleanliness of their facility. I would recommend this business!

Ke
Review №20

Jim is very informative and walks you through the process the right way. Highly recommended.

Ni
Review №21

I recently had my car fixed by them and they did an awesome job. It’s the second time they worked on my Honda and everything went great. I specifically would like to highlight Gina who sits at the front desk. She was helpful with insurance questions and willing to go the extra mile to get my car back to me ASAP. The staff was great honest and friendly.

Ar
Review №22

Great customer service, friendly & professional staff. Clean shop and timely repairs. I highly recommend them!

Am
Review №23

Lousy customer service. Very rude representatives. The guy that checked the damages to my car inexplicably told my car insurance that the broken glass of the front window was not part of the accident and that its damage was located in the left side when in reality was in the center to the right (the side of the collision). When I was moving my stuff to the rental car, I asked them not to move my car but they did it anyway. I waited for about 10 minutes for them to return my car, and when they did it, they parked it so far away from the rental car. They did not drove my car closer so, I have to do it. I have to away about half hour to get their repair documents copies, and in my way out, there were cars blocking the way and I have to wait until they pleased to move them.

Da
Review №24

Caliber collision is a great place to take your vehicle for body work. Very professional and polite. I will recommend to anyone looking for good service with great customer service.

Mi
Review №25

I would recommend Caliber Collision in Skokie on Dempster St !! They did a fabulous job and I couldn’t have been happier with keeping me informed as well as there tip top workmanship!!!

An
Review №26

Great service and excellent work!

Ca
Review №27

Wonderful body shop and great employees.

Be
Review №28

The car was ready before the time I was told and looked brand new again.

Yu
Review №29

Robb Oles and John were great. Thank you for the fast and professional service!

Jo
Review №30

Did a great job and was very quick. Smooth process.

Je
Review №31

My wife and I brought both of our vehicles to be repaired after some hail damage. They made the whole experience so easy! They worked with our insurace adjuster and even worked on getting our rental vehicles. I was extremely happy with the quality of work and outstanding customer service they provided. So just recently when my vehicle was dented I couldnt think of anyone I would rather have work on my car. I will definitely use them again if needed.

Ra
Review №32

Super clean facility with professional and courteous staff, with completion of my car repairs in record time. Glad I chose this body shop and would recommend it again and again.

Bi
Review №33

Solid bodywork would definitely recommend

Cl
Review №34

When I had an incident my insurance company semi-automatically directed my car to Caliber Collision in Skokie, and I am fully satisfied with the experience. I was able to retrieve my car a day or two after the estimated completion date (it was a month long repair so a day or two is fine with me), and my car looks the same before the incident. All the dents and dings are gone (at least I cannot find any part that wasnt repaired). There was a couple of minor issues in the interior after the repair, I was able to talk to the manager about it and they were able to be fixed properly. Overall I figure Caliber Collision does very decent body works and all the staff members were responsive and professional. I hope it doesnt happen once again, but if I have to go to an auto body shop Caliber Collision is certainly my first choice.

so
Review №35

They did some body work on my 3-series. could barely tell that it was hit!!! Great job!

Cr
Review №36

Attentive and very cordial!

Ri
Review №37

Hope I dont need them again but if I ever get into another accident Ill be sire to come here.

Yo
Review №38

Excellent all around. I highly recommend.

Au
Review №39

John was great they made my car look like new even took care of extra scratches on the car I thought my car was totaled

mi
Review №40

Excellent serviceThey keep me update in there was very professional!!!!

Gw
Review №41

I am very satisified with the service provided by Caliber Collision.

Ch
Review №42

Exceptional service right from the start. Everyone was kind, all my needs were met, and they repaired the car damage a lot quicker than I imagined. I also really like that updates were texted to me.I will definitely recommend the company to anyone in need of collision service.

Fo
Review №43

An amazing place just ask for Jim service is 2nd to none

An
Review №44

Alright, Caliber Collision. Own up. You’re hiding a scammy used car dealership at the same address of 5050 Dempster St. I’m posting a picture to confirm. I tried adding it to Google maps but it was taken down. Klean Motorsports LLC is the name of the business. DO NOT BUY CARS FROM THEM!

Jo
Review №45

Everyone here has been so helpful in answering all of my insurance questions. They have explained options and been clear with each step. It was so very much appreciated. Valerie and Robb really took care of me. Great customer service!

A
Review №46

From the first day I dropped off my car until I picked it up I knew a wonderful job will done. The atmosphere, workers, and the management are wonderful. My car got into a small accident and they fixed it for me. The right door on my VW Jetta was scratched and dented they got it looking new. They are professional and they do text message updates while the car is getting fixed. Car rental on the spot. I will definitely recommend to family and friends

ni
Review №47

I visited the place near my home for an estimate for my Acura. They were very polite, helpful and knowledgeable in the subject. I had my written estimate within 1/2 hour by George N..Great service and a good price.Thanks

Ro
Review №48

Very professional staff. I feel confident leaving my car in there hands for repairs

Am
Review №49

Had my 2017 VW passat fixed at this location. The car was hit very bad from Hail.Picked up my car today 05/08/2020 and The team at Caliber collision did a great job with the Paintles Dent removal. Besides the great job they did they updated me all the time with the progress and how far they are with the repairs. I’m super happy with the service I recieved at this location and quality of work. Thanks again.

TH
Review №50

Excellent service, great body work, satisfaction guaranteed always. I was totally happy getting my car done they did a perfect job I recommend this everybody

Jo
Review №51

We got into a few fender benders over the winter of 2018-2019, and Abra came to the rescue. The guys, especially Big Jim! were very professional and knowledgeable about our vehicle. The rentals were on time, clean, and ready for us as soon as we arrived. Both times we dropped our car off, we got it back in less than 48 hours. Oftentimes cleaner then when we left it. Highly recommended.

Vi
Review №52

Great place! Nice people that do great work at a reasonable price!

sc
Review №53

Very nice staff and my car came out amazing, totally recommend them

Br
Review №54

John and the rest of the staff were nothing short of outstanding and honest to deal with. They went above and beyond in everyway to ensure I was satisfied and completely happy with the work I had done. Even a year later

Ni
Review №55

Finished my car in four days and communicated with me throughout the entire process. What more can you ask for.

Ha
Review №56

One of the best body shops, fast and prompt service,great way of providing customer with repair update by text messaging.

Je
Review №57

Great place! 10 everyrhing!

Jo
Review №58

The absolutely best work guaranteed

Mi
Review №59

Nice enough guys and I understand the work is fine, but have gone there twice for quotes and they were hugely higher than other local competition

R.
Review №60

Great place, friendly service and great work. They are a definitely an A+++++.

Cu
Review №61

They take care of everything and do good work.

Ma
Review №62

Excellent!

Mo
Review №63

Good guys

Da
Review №64

Very helpful people. Prices a few bucks either way from anybody else around, but if you prefer to be talked to and treated like you know exactly whats going on then this is the place to get your car done.

Na
Review №65

People are efficient and helpful did very good job

Ke
Review №66

Horrible. the first time, when it was still called collision centers of america, they left a bunch of parts loose and hanging on my nissan. i ended up fixing it myself before trading the car in since i caught it last minute, but as a customer, i shouldnt have to be fixing any of their mistakes. the second time i went, it was under the name abra, so i thought there would be new techs and managent. i thought it was a completely different shop. nope, same techs and management. so i told them about the last eperience and they said they would make sure everything is perfect this time so i ended up leaving another car with them. i get the car back, and had to bring it back the next day because they didnt line the fenders up correctly. then not to long after i brought the car back again because the crash beam behind the bumper was pressed into the bumper and sticking out. and now the paint on the bumper is cracking. this time instead of honoring their lifetime warranty they refused to fix it and started pointing fingers saying thats not theyre problem along with oh you hit something or something hit you while it was parked. well guess what the car is never parked on the street. so save yourself some time and find another shop. the hassle is not worth it and they do some half assed work...

Ly
Review №67

They did a great job on my car

Pe
Review №68

The best Every detail covered!

Ri
Review №69

1200.00 bucks to do a quarter panel replacement and paint. Paint not even guaranteed to match. Was estimated a weeks worth of work. I replaced my entire side of my car with original parts in 2 days and spent 200.00. This place is a RIPOFF.

Ma
Review №70

Beautiful work

El
Review №71

Live this place they taken care of my Porsche very well.

sg
Review №72

They made my car look brand new again.

Ta
Review №73

Customer service was not great, had a hard time finding the entrance

No
Review №74

Good service

El
Review №75

They have good customer service and deliver good quality work on time

Information
11 Photos
75 Comments
4.5 Rating
  • Address:5050 Dempster St, Skokie, IL 60077, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/skokie
  • Phone:+1 847-763-1082
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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