I take the same meds every month and I always have to wait 2 days to get my 90 day refill. They accidentally cancel refills. They cant get my coupons to work the same every month. Charge my insurance instead of using my coupons first which makes me go back to stand in the order line, get that straight, then back to the pick up line. This whole pick up can cost me 45 minutes of my time. Cant wait till Walgreens takes my insurance again.
Better prices on most prescription
Normally I am very satisfied with the service but I have encountered a few things that has made me very upset. Every incident that has made me upset involve the same man. I didnt catch his name but he is an older white man and has a terrible attitude and treats people so horribly. The first time I noticed something was when he was by the drop off section. There were two Asian ladies trying to get a prescription filled and he was so rude he made the older lady cry. He told them he cant understand a word they were saying and to speak better English then started talking very very slowly like he was making fun of them. The ladies were very patient but visibly upset at the way this man treated them and they eventually had enough and walked away. I dont know if they were able to even get their prescriptions. The second encounter was him on the phone talking in the same condescending tone to someone and rudely told her to hold because again he couldnt understand a damn thing the old woman was talking about and told someone else to deal with her because he wont and continued to complain about customers. Lastly was against me. He was poorly explaining something and when I asked him a question to try to clarify what I thought he was saying he rolled his eyes and sighed then started talking to me very very slowly like he was implying I had a learning disability. I had two other people with me whos jaws dropped from the way he spoke to me. I have never been spoken to like that before from an employee of the pharmacy. The way he treats people is completely unacceptable especially people who need important medications and would rather just walk away without them than put up with his rudeness. I hope some sort of action will be taken so no one has to choose between being humiliated to get their medication or to just go without them.
Good pharmacy
Found all the staff very helpful and friendly to. Thank you all
Easy to talk to staff.