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Cricket Wireless Authorized Retailer
1025 Outlet Center Dr, Smithfield, NC 27577, United States
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Cricket Wireless Authorized Retailer
Comments
Ma
Review №1

Amazing customer service! Cameron really takes her time with you and offers great deals. I went from paying $198 with T-Mobile to only paying $63 with Cricket and I have the latest iPhone 11 pro max with insurance! Cinthia taught me how to use the referral program and last month my bill was only $13 from just referring two of my coworkers! You guys it really doesnt get any better then Cricket Wireless!

ca
Review №2

Visited the IZOD store, not Cricket.Izod has some great sales right now at Smithfield Outlet

Ta
Review №3

I called to cricket and asked them if I had a phone could they connect it with them and they said yes. I took my galaxy s20 5g up there and they would not do it saying cricket policy is that if a 5g phone is purchased anywhere else they cant do it. Well you should have never lied in the first place. All it was about is cause I didnt spend 1,100 dollars on a phone they have when I bought the same phone new for 639.00. Dont lie to people like that cause you lose clients. I will be changing my 2 other accounts from yall to another phone service.

Na
Review №4

I am very happy since I switched from Boost over to Cricket I have always been an android person but I had to take advantage of the iPhone SE promotion for only $50. Cinthia took her time to transfer everything from my Stylo 4 to my new iPhone and taught me the basic functions that iPhone has that android doesnt.

Wy
Review №5

I got the service I need but they were very impatient with me - extremely unimpressed with the service offered towards me. . I work in retail, and I can relate but be reasonable and patient when it comes to customers please...

Wi
Review №6

The manager at this store is not a good manager!! I tried to switch back and was very rude!! Good luck working with cricket. Not good phone deals!! And not good customer service!!

Mi
Review №7

Great service my son is able to use his hotspot for school ..

He
Review №8

The young lady, Carla, that works here is THE BEST! She is someone who knows her job. Excellent deals on phones,, service plans, and customer service. 5 stars.

Sh
Review №9

This is truly a great place to shop for a new phone and the people will help with any questions you might have.. I highly recommend this place

Ag
Review №10

Been with cricket for 3 years now and love my service. This store has really good customer service and very helpful. I recommended a lot.

mo
Review №11

I hate cricket service and I wish I had never switch they got me out of $60 all they want you to do is pay pay pay no good promotions or nothing.

Jo
Review №12

You will receive “Award Winning” customer service at this Cricket location!!!

Mi
Review №13

Very professional employee and very multi tasking. Visit for your own good experience.

Ke
Review №14

Cinthia is the best! She is kind, honest, and professional. Im very happy with my new service!

Ne
Review №15

Friendly staff. Small store. Could use more cubbies for more privacy when assisting clients.

Fo
Review №16

Went to get my phone reactivated and they uninstalled many of my most important apps without asking me, including my SwyftKey keyboard, Kasa Home, and many others.

Su
Review №17

Not interested unless they are making commission off something

Ji
Review №18

Not happy about 6 months have to keep Cricket when buying your phone from them.. zero stars..

Ja
Review №19

Service was great and friendly

Ea
Review №20

Great customer service

Ma
Review №21

Theyre friendly there

Le
Review №22

It was okay service

Cl
Review №23

Excellent

Sh
Review №24

Small and a line

Jo
Review №25

The day that I came today, the employee who was there attends you with great force

Ma
Review №26

A marabiyoso place

Ja
Review №27

Here it says that there will be at 10 am and it is 10:51 and I am outside the premises waiting for there will be 😡 if then they change the schedule to your page and customers can save the time to come x nothing

Si
Review №28

Good sign

Ra
Review №29

The service is excellent and very abmables

Ma
Review №30

Very nice

Er
Review №31

What I do not like is if you go past payday they charge you a surcharge they are not supposed to be prepaid

Be
Review №32

Very good excellent people who attended us

Information
9 Photos
32 Comments
4.2 Rating
  • Address:1025 Outlet Center Dr, Smithfield, NC 27577, United States
  • Site:https://cricketwireless.com/stores/ll/US/NC/Smithfield/1025-Outlet-Center-Dr
  • Phone:+1 919-934-2202
Categories
  • Cell phone store
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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