The most honest people I have had the pleasure of doing business with. Shannon and Matt are old time men of their word. Love how I love as treated there.
The BEST! I’ve been here a couple times before and had a great experience and yet again I wasn’t disappointed. I was supposed to come Monday to have my trunk latch looked at because it was stuck in the open position and my trunk wouldn’t close. I got off work early today and went by to see if they had time to look at it, they were able to fix it and show me how they did it in case it happened again. They are great to their customers and always so friendly!
No one ever answers the phone or returns messages.But the work was done well.
This is the second time that we have used this body shop and second time that we have been extremely satisfied with their service and speed.
I was very satisfied with the service I received. They truly went above and beyond. Michelle Cole
They are so kind, nice and excellent service. I didn’t get out of my car and my trunk was fixed. I highly recommend. And didn’t even charge me because of military service. Thank you so much. You are kind and awesome.I feel so lucky today. He also fixed my key FOB that I have been struggling with for a year. It’s magical here. I’m happy I came here today. Pls come to walker smith body shop Snellville where car miracles happen in a wink of an eye. Thanks. I appreciate
Wonderful friendly knowledgeable service. Would recommend to everyone.
When I called to get a general quote on my daughter 2016 honda civic for repair, I was very impressed with how the call went, I then drove my car straight there, where I was greeted with a warm welcome, and immediately the guy looked at my vehicle and said we can fix it, pull it up, they began to work on my vehicle, and I can truly say they did an amazing job, very very friendly, well organized, and very family oriented, I will be back for more service in the future. Thank you Walker Smith body shop for making my first visit awesome!!
These people went the extra mile when they repaired my 2007 Ford Escape SUV, it needed major work; a huge chunk of its frame essentially rusted away. They were very helpful on the phone, taking their personal time to look up my car and get my work order set up. They were communicative about cost and time frame, and really helped me out with the cost when they didnt have to, as this was a major repair and I paid out of pocket. Im back on the road and really grateful. If you need an honest body shop in Gwinnett, these people wont do you wrong. Thanks again guys.
The staff here is wonderful! They are friendly and professional! They took care of my issue promptly, and Im so happy with the result!! Many thanks to them and to Jamie at Teds Garage who referred me here!
Walker Smith got us in immediately and took great care of my daughters car after an accident so she could get back to college. She was safe, along with the car looking great again. A year later they got me right in and took COMPLETE care of my car...from getting a new tire in a day, rotating my tires, checking everything over for my safety- understanding- and comfort, to an alignment and getting all the bells and whistles off my dash! There is nobody else I would recommend or trust.
A bird decided to build a nest inside the grill of our SUV and we couldnt reach it on our own. Other body shops were going to charge us $100 to remove the grill and the nest, but these folks did it for free. Honest and kind people. We just accidentally found our new local body shop.
This family owned shop really went above and beyond to take care of me and my vehicle during a time that I needed to make decisions fast. The quality of work and the pricing is top notch. I would highly recommend to my friends and family. Very trustworthy - you wont be disappointed! Great customer service is hard to find these days, but youll find it here!
Very professional, and excellent service. Extremely high quality work.
This is an awesome family owned body shop. I went by there today with my sons car and they were so very helpful. I so appreciate them looking at the car and advising me on the repair. I will definitely be back. It is so refreshing to find a shop that really cares for its customers. Thanks for all you did for me today.Patty Savovic
Walker smith body shop is the real deal, they took great care of my car. They worked with me as I had to pay out of pocket after a car accident. They picked up my car from tow yard and started the work when I was able to work enough to come up with the payment. They didnt rush me and I didnt rush them. They did a great job and the car runs great. I am so thankful that they were referred to me to by the guy that works for tow yard. You Walker Smith have a customer for life I will for sure send my family and friends to you guys. Once again thanks a bunch!!!
Fast and curious. They fixed my car fast when the other places tried to charge me extra. Ill recommend them to anyone. The insurance lady said that they get a lot of claims to this company. Theyre that good!
Very kind and understandable. I had heard nothing but good things about them and when I showed up they were quick and to the point. I would recommend calling here if ever you need body work and are looking for honest and quality work.
Walker Smith Body Shop provides excellent service. The owners were knowledgeable, friendly, and went out of their way to help me when I needed work done on my car. They were honest, provided a cool place to wait, and their pricing was fair, and reasonable . I highly recommend them !!!
Unfortunately, my car was totaled, but Walker was very professional and gave good advice how to deal with ins. Highly recommend!
Awesome service! The whole team is very polite and understood my needs and provided some advice to take in consideration that will help me in making necessary decisions about my vehicle.Thanks guys, see you soon.
It was a pleasure working with the Walker Smith Body Shop. I came to them for an insurance claim after talking with several other body shops. They provided me advice for some other repairs I wanted to do. They recommended that I purchase and helped me specify used parts for the non-insurance work. They inspected the items on arrival. One part arrived damaged. Ron helped me resolve the issue with the supplier.Service, even with the issue was rapid. I was interested in the process, and the entire staff was patient and explained various aspects of their business to me.I heartily endorse this business and the people who work here. The advice, service, and work done was of the highest quality.
Cant say enough good things about them. They did a wonderful job on my vzn after someone rear ended it in a parking lot. They worked with my insurance and got the job done right.
We have used them before numerous times, always with great results. A couple of years ago, they replaced our entire left side of the car after being side swiped by a semi truck on the interstate. They worked us in very quick because the driver door was almost inaccessible. They did a great job. And then just recently we were hit in a parking lot and we stopped by just to see if they could do a minor fix on the front bumper. The guy grabbed his bag of tools and came to the car and fixed it immediately. We offered to pay but they refused to accept anything. Id definitely recommend them for any type of body work you need on your vehicle.
I was promptly attended to by one of the female staff members on getting to the premises. She inquired what my problem was, asked if l was Insurance referred or self pay? She then promised that one of the guys will come and assess the problem with my car as soon as possible. In less than 5minutes Shannon came to take a look and he was so helpful; answered all my questions and offered solutions to my car body work issues. I will surely go back there and recommends friends to this business, thanks.
I was referred to them by Snellville Garage to help with a hood latch that wouldnt work properly. I called Stephanie at Walker Smith about 9am this morning and she said to come on over. I went right over and they immediately looked at the hood latch. Lee knew what he was doing and had it fixed within 15 minutes. Thanks a lot yall!
Great work, got my car better than new
This is the best body shop Ive ever been too! The owner is the sweetest man and does awesome honest work!! I hit a RED shopping cart thing in a parking lot and paint was transferred to my WHITE Tahoe. He fixed it in 5 minutes and it looks brand new!! Definitely a place you can trust!! I will definitely be coming here for all my future body shop needs!!
I am extremely satisfied with the work performed on my car! An honest family run business that treats the customer right... This should be your one and only body shop!
Great job from beginning to end. Friendly staff, quality work--what more could you ask for? Will definitely use them again.
This was my first time going to any body shop and Walker Smith was awesome!! I hit my car on my garage and the paint transferred to my car. They made me feel at ease about the problem and fixed it right away at no charge! I offered many times to leave a tip, but they were super sweet and declined. Recommend them all the way.
My dad put a dent in my car after having it for only a few weeks. We took it here to get the dent repaired and we were completely satisfied with the work. The staff is very friendly and polite and love the family vibe here. They got my Jetta looking new again. You wont be disappointed.
Great experience. Customer friendly and fast service.
I am so grateful for this body shop, I had been through 5 different body machanics that either tried to get over on me by over charging or never showed up to do the work, I called Walker Smith last Monday morning and they had my car by that evening and back to me the following Wednesday as promised, the work was amazing and they didnt get over on me, I will continue doing business with them as well as sending my family and friends.Thanks guys I really appreciate what you did.
These guys do an awesome job and they are very professional. It feels like I just bought my car off of the lot. Thank you for you service and you now have a customer for life. Any I need work done Walker Smith Body Shop is where I’m coming. Yes indeed!!
Awesome family business. Nice people. Did a great job in a timely manner. Will you them again if I ever need more work done.
I know I should have rated them earlier.... A deer leaped in front of my Lexus on NYE day ... this body shop was referred to me by State Farm and my good friend Shawn with Enterprise Corp.. she said theyre really good and trustworthy . She was right! They put on a new front bumper/ facia and passenger side turning lamp .. new paint ! It looks like new ! They had my car back on Friday after I dropped it off Monday. I highly recommend Walker Smith Body Shop !
Great work, highly recommended!
Owner is friendly and helpful. Have not been able to get the body work done yet due to other unplanned expenses but grateful for service. Helped fix a mirror that got knocked out of place by road barrel. Did not charge to fix it. I will be back for my body shop repairs.
I took my husband’s car to Walker Smith Autobody Shop upon receiving a glowing recommendation from a friend. We are thrilled with the results. The body work is so smooth and seamless, the paint job is terrific and you cannot tell where the new paint begins. Just as important to us as choosing a body shop that does excellent work is one that has exceptional customer service, which the company provides. We highly recommend Walker Smith Autobody Shop.
They did an amazing job on my 2013 Mustang GT had a ugly scratch on the passenger door match the paint perfectly, had some hood decals put on front end alignment, suspension work . This is the place that I know that does everything great job..
Lee provided great serice as soon as i got there showed me what was wrong and gave a great price cant complainI would Deffinatly recommends to anyone thats having trubble
Fixed my doors slight sag for free as well as gave me a good consultation price to get my wheel bearing changed
Awesome, awesome awesome. Once the work is complete on your vehicle looks brand spanking new. I would recommend to every and anybody.Thank you Walker Smith body shop.
Shannon was great...he help me with my sons car!! I😁👍
Have used this body shop for years . Not only do they do AMAZING work but their customer service is equally as great!!!! Strongly recommend!!!
This is the Auto Body Shop I will now forever use. Excellent service, not overpriced, overall a great experience when I was stressed about my car that needed to be fixed.Will recommend this shop to all of my friends, family and co-workers.
I am simply overjoyed with Walker Smith body shop and the help they put into fixing my Excursion! We had a large tree limb fall on our vehicle back in September of 2017. We took it to a closer body shop to our house (not really knowing anything about where to go). After much sloppy work and not ever completely fixing the problems (it continued to leak months after they were done fixing it), I was referred to Walker Smith by our wonderful tire guys at Finish Line (who I would also highly recommend!). Shannon listened to all that had gone on and said hed call State Farm for us about reopening our claim. They agreed that things needed to be corrected and fixed properly and approved all repairs. Shannon and his team did a great job and took excellent care to make sure things were corrected and fixed in the proper way! We will definitely be using them again if we ever need more body work done to any of our vehicles!
AS a shop owner, I like to see what others are doing. I had the opportunity to visit with Lee and Shannon. These guys were extremely friendly and very informational. They have great systems and processes to make sure that every customer is taken care of as quickly as possible and with quality! If you are in Loganville, Snellville, Grayson, or other surrounding areas, this is YOUR Shop!
Expect service and fast work. The only drawback is that people know how good they are so call ahead to see how many cars are already being fixed.
Awesome family own. Great customer service, i will recommend this body shop to anyone in need of they service.
Great place for friendly service at a good price, Mackie Walker does excellent work
Great work! Decent price!
Friendly family business, Great body work!
Amazing customer service. Has always done right by me.
Super happy with their service. Got my truck back looking better than before it was wrecked :)
Friendly atmosphere, courteous staff,very professional in handling business
For my picky self, and while I have some OCD issues, I still like this shop and all the guys that work at it. Quality work that stands the test of time.
Awesome people, very knowledgeable on all makes and models of cars, all work is guaranteed
Very professional service and the staff/owner could not be nicer
Professional services and good work
These guys are the real deal.. very good work
Wouldnt trust my car with any other shop!
They do good work.
Best customer service in town!
Took a lot longer than promised.
Beat AUTO REPAIR IN SNELLVILLE
These guys are the best.
Good work and affordable
Best customer service in town!!!!!