I visited this location to mail a package via FedEx. I was told I had to go to another location but was not told where. Initially I was disappointed until I asked another employee who told me where I could go. The staff is friendly and the store was very well stocked.
Had a 10 am appointment for covid shot my wife had a 10:15 am appointment here it is 10:45 and neither one of us has got our shot why even make an appointment!
Always something with prescription medication 💊$ did your insurance change 😤
Not feeling this Walgreens. Thinking of moving to Publix or Krogers. The Pharmacy techs are not professional.
I think they have a good staff at this location, pharmacy staff patient and helpful when I have a question, front register has always greeted me, pleasant conversation checking out. Store is well cared of, no scattered mess in isles. Plenty of parking and even clean outside. There are a lot of lot of businesses that leave peoples trash laying around
Assistant Manager was very unprofessional, and refused to honor coupons as listed! Considering it is a couponing Hotspot, there should be no problems!
I specifically went to this location to get my prescription filled mind you I do not have any health insurance so therefore I have to pay out of pocket . I was met with Lisa a pharmacist technician that did not inform me about the prescription savings club not only did she omit that information but she LIED and told the pharmacist that she informed me about the prescription saving club . She LIED she never told me about this program . She is example of why everyone does not deserve to work in the health care field because she just doesn’t care . She is an example of why black people do not receive the same health insurance, resources, or information because she refused to tell me about this program . Lisa I hope you read this, YOU are apart of the problem this is the reason why black people die at a faster rate than white people In the hands of healthcare providers because people like you fail to inform and give life changing information that could help ease the cost of prescription. I hope you resign and work somewhere that does not deal with health care you do not deserve to work in the health care field. Your actions are unacceptable and will not be tolerated .Thank you to the pharmacist that told me about the prescription savings club, you display love, care, and upheld your oath, we need more people like you to work in the health care field because you display compassion .
I wish I could have given ZERO stars. The cashier was patient and very helpful. I specifically came in for Palmolive dish detergent that was on sale for $.99 with an additional $.25 off with online coupon. The cashier tried numerous times to get my coupon to work. She called her manager which came over and cancelled out the transaction and simply told her to ring it up again. I logged in to 2 different accounts, used 2 different phone numbers, handed the manager my phone and let her clip the coupon herself. Nothing work. The manager Melodie walked away to ring a few customer up and never came back. The cashier said she doesnt know why she just wont over ride it because its on the app and sales paper. My thoughts exactly. I asked the cashier to tell her to come back. The 3rd time and her response was theres nothing I can do. I cant override it. I knew that was lie. I asked for her manager and she said to call the store on Monday. By that time the sale will be over. Melodie was to busy getting back leaning over the photo counter talking to the guy cashier than providing customer service. Her I care care less attitude speaks volumes. I drove 3 miles to another Walgreens and did the same thing. I have no idea why the coupon you advertise does not work. But this time around without ANY discussion the cashier did whatever she had to do to get me the price that was advertised on my app and your sales paper. She even apologized for the inconvenience. Its a shame that this is the type of people you leave in charge to represent and run your company. Again the cashier was a sweetheart and tried everything she could to help. But her manager did absolutely nothing and seemed irritated to have to keep coming over to assist me.
The pharmacy is painstakingly slow every single time. It should not take 30-45 mins to fill a Rx.
My family and I are new customers to this Walgreens. We have been customers with rite aid for over 10 years. We were so sad to leave but have been pleasantly surprised with the Walgreens Pharmacy staff. The transfer process was easy, and surprisingly our copays are less. They were so helpful with answering our questions. So far thumbs up for me!
Outstanding service today while getting my prescription! Great customer service with the young gentleman who helped me at the drive threw and also to the pharmacist, she was very helpful and also had great customer service! They even helped me save a good bit. I will definitely be going back.
For the main purpose of Walgreens is to be a pharmacy they do not treat their pharmacy customers well. They never have enough staff so you have to wait for everything. I should not have to wait 5-10 minutes to drop off a prescription. You get faster service through the drive through, but if you want to drop off a prescription and wait for it that doesn’t work for you.
What happened? This Walgreens location closed with littler notice to their customers. Did they move? Poor communication from a successful corporation.
Its like pulling teeth trying to get a prescription filled.
Had same day pickup with a picture
This Walgreens pharmacist is the absolute worse I have ever dealt with. I am new to the area and this drug store is closed to me. With multiple back surgeries, Lupus, Degenerative disc disease, sickle Cell and other ailment . I explained to Kerry, the worst pharmacist, that I cannot keep driving around for my meds to be filled, he gives you attitude and horrible customer service! Doesnt even try to emphasis with the customer. This pharmacist will end up costing this Walgreens. I give them alot of money each month...but because of Kerry I am moving all mine back to CVS!
I understand that the power went out. But my prescription was supposedly ready 4 hours prior to my arrival. I called to verify and then they said they would have it ready in 15 minutes. 30 minutes later, the young tech with glasses and the partially bleached hair looked at me like I was bothering her, while I was waiting at the counter. I was then informed the power went out and they had to get my prescription ready. No update after 20 minutes until I walked back up to the counter. A simple, We are so sorry, please give us 20 minutes would have helped an already terrible situation. I drove 30 minutes to get here for this prescription and was late for all of my engagements afterwards. I will go to Publix next time.
Pharmacy didnot ask for my insurance information before they filled medication, so when I came to pick up turns out they don’t accept my insurance and I had to get another pharmacy call to get my prescription filled. Please be professional and gather all information needed before anything so customer knows everything before leaving the prescription. A total waste of my time!!
So far my experience with them has been Great, my daughter loves the special pomegranate drinks they carry pharmacy is good for me and my family. So thanks Walgreen you are something special.
It always seems to be a battle getting any prescription filled.
Is it now Walgreens policy to allow employees to eat while they are checking you out? I was also shocked when the young black man asked me to place my basket in the stack near the front door on my out?There was not even anyone in line behind me, expect he needed to back to that bag of chips.
Jesse that works here has the worst attitude. he doesnt seem to know how anything works and holds people up in lines for about a half hour to an hour. If i could rate him as a human being Id give him 0.05 ...
Really bad service at this Walgreens first of all tjey make you wait for your prescription then they dont even help finding what your looking for. This past Thursday afternoon around 3:05 pm i had stopped to get some things i needed and i was there for less then three min. When i walked outside with my 5 month old baby i saw that someone broke in to my car and stoled my purse braking my passangerside window it was very scary i still cant believe tbey dont have cameras outside in the parking lot . I will never be going to that Walgreens again. Please if you do go be very careful.
Consistently horrible service!! They were so bad with my mothers prescriptions that we switched her to another pharmacy further away. Now Rite Aid got bought out by them and acquired my own Rxs. Based on prior experience with my mothers prescriptions, plus the outright rudeness of the Walgreens employee who took over at Rite Aid the last week before they closed, I went to another pharmacy to get my Rxs filled. Even though I had the Rite Aid bottles with all relevant information, they said they would have to call Walgreens and have ALL my Rxs sent to them, and they would call me and let me know when this was done. TWO DAYS later, nothing! The new pharmacy claims they have called Walgreens twice and both times they say Walgreens promised to send the information, but never did. I called Walgreens and they say they see no record that my new pharmacy called. They said I cannot direct them to send my Rxs to the new pharmacy, that the pharmacy needs to call - I said the new pharmacy has already called twice! I got the new pharmacy to call a 3rd time, and they finally got the 2 Rxs I was trying to get refilled now. But Walgreens gave them some doubletalk about my remaining Rxs (which are 90 day prescriptions that wont need refilling for another several weeks), that they still have to put the Rite Aid information into their system (more than 30 days AFTER the merger was completed and they closed the Rite Aid Store?!?!?!) and THEN they will send it. Dont hold your breath on that one. THE worst pharmacy out of at least 7 I have used in my lifetime. Avoid them at all costs!
Waited in the cashier line for 5 minutes because the person in front of me had a rain check which neither the cashier nor her manager could understand. The item I purchased was not in the cashiers price list so somebody had to go and check, another lost minute or two. Finally, the product I went in specifically to purchase based upon seeing it on the Walgreens web site was not even listed in the Pharmacy database. From here on I go to the Walmart across the street, goodbye Walgreens, I wont miss you.
Service is horrible.. the people who work their act like they do not want to help u at all.. short staffed
Ive been a customer of the pharmacy here for over 10 years. I live two cities over and have only kept my prescriptions here because of my favorite pharmacist- Dewey. Ive noticed that quality customer service is slowly getting worse and worse at this location. Whereas before it was standard to get a hello how are you and an, Ill be with you in a few mintues- sorry for your wait, its turned into no eye contact at the drive thru, no warm greeting, very short responses- almost like it is inconvenient that I am there....even in the past when I had issues with my prescriptions, I would get a very nice call, email, or text letting me know so. That is not the case anymore. Basic service and stale staff is what you get- no more, no less...Im not sure if the staff is overworked and stressed to the point of forgetting basic customer care, or if walgreens as a brand has lowered their standards.. either way their service and overall quality is declining more and more.I will unfortunately be transferring my prescriptions outside of the Walgreens network completely due to my not-so-wonderful experiences over the past few years.
Good customer service
Store closed 10 minutes prior to closing!!!