My mom and I always go to this store and theres a gentleman named Xerxes who goes by Guero who is very helpful and kind he deserves 10+ stars. I just wanted to give him kudos we need more people like him, thank you!! :) :)
I have been here several times and it is the same experience every time. I had a strong impression that I was bothering them when I asked for help finding the right part for my vehicle. Also my Spanish is very weak and the csr did not speak any English at all...spoke with some one else who did for this reason and knowing I dont speak Spanish they keep talking to me in Spanish almost as if I was being mocked. Not friendly, not helpful, no customer service skills at all.
Very poor service at this location today I asked my 2 sons to go get a battery and ask them to please install the employee was about to get off so he started the job but few minutes later said he didn’t have a tool to complete the battery change my son called me and I told them to return the battery to go to Oreallys auto parts luckily the Mgr stepped in and completed the change kudos to the Mier but aRed flag why did he hired that employeeCustomer services has gone way way down on the Autozone all stores employees are not that helpful like they used to be friendly and helpfulPay attention folks lots of business go bankrupt just for lack of interest
I went into the store to ask for help because my engine light went on, the gentleman who helped me was very professional, courteous and very helpful.I have never had anyone help me out with my car the way Tony C did. Thank you, you are very valuable to this company and I hope you will be recognized for the high quality of service you give to your customers that do have the opportunity to be helped by you. Again thank you so much Tony C. You made my day. 😊
Great Service!! Got their worried pressured their help and service was so great I came out totally calm and relaxed... Thank you auto zone!! 👍👍💯
Bad service, personal doesnt know about tools, doesnt know to use a computer, very slow service, waste of time
Love this place. Excellent customer service. Very helpful. Young employees but very knowledgeable 😁👍🏼
Good service, but they need to pay more attention when checking customer out.
Had everything i needed only thing is the flex seal did not come with the spray nozzle.hmmmm
Needed to get the back breaks for my truck. They were very attentive
They seem to always have what I need, Thank you. The loan-a-tool is great, why buy it if you just need it once. They helped me out with all my needs.
Ask for Hector he is very nice store manger and hes willing to help you
Great help
Helped by Erick! He did a great job. One lady said it was mandatory to wear facemask, which is no longer mandated. That was the only problem with the other person there.
It quick and the was service great. I was happy
Mando great 👍 customer service 👏 will be #1 Auto zone in my Book!!!
Horrible, experience. No good customer service, they dont care about customers. OReilly Auto Parts takes care of customers better.
Very helpful and courteous employees ‼️‼️👍
Went there for a part for my 1993 Ford pickup. They didnt have it. The rep called another store that did. Great customer service!
Good service and quick check out.
Horizon & Alameda. This location is very clean, friendly staff and of course the best prices. Although the layout is very similar to the other AZs sometimes there are small differences, but dont hesitate to ask, they will gladly help you find that item you are looking for.
I went this morning to AutoZone they saw me walking no good morning I waited at least 5 minutes in line with nobody in line then she took the phone call before me so I waited another 5 minutes with no person in front she was kind of rude when I asked her about my battery so I just walked away bad experience
Car health hand in hand with household health..
Great place to buy auto parts. Good service.
We really like AutoZone. The thing is they tend to keep customers waiting in line quite a while and start speaking to customers in spanish without even knowing what language we speak! 😕
I went in to see about a car part and Audrey was very helpful. She knew exactly what was the issue with my car and helped me find the right part in minutes.
Autozone always has the parts I need but sometimes they are to busy. Lines can get long but they will do a quick diagnostic on your vehicle if the check engine light is on for free and you dont have to buy anything..
I always find what im looking for
Always have the parts I need and the attendant away there to help
They help you find the part you need
Manuel blessed with his professionalism. I hope he reads this because he literally uplifted our mood with a battery warranty swap.
Awesome service, manager Robert takes care of his customers
Great service and helpful.
Great
Friendly staff. Very helpful
Great help, good customer service
Good service and nice staff
Was close today 😊
Just a reminder if youre paying with debit card or credit card and you return anything your refund will be credited back in two weeks
Sales people were helpful
My engine light was on, they checked it. just needed a new gas cap
Poor service. The guy said let me check to see if i have your part in the back...... Waited for him meanwhile he started helping other customers... Jerk
Always have what I need
Great people very helpful
Always get my car parts here
Good custumer care
Personal service excellent
Fast and friendly
Great helpful staff & prices
The help they gave me was ok
Good service
Affordable prices
Very helpful staff
Great customer service
We took a battery to charge and they said the battery was lost and refused to compensate.
Good and fast service!!!
Awesome staff
This place still offers rewards for purchases
Rushed pace and bad service
Decent place
Great service
Helpful people,
No comment
Friendly service
Great service
Had what i needed
Excellent
Like their products
Good
👍🏽
Like
👍🏻
Very well attended
I bought a bearing for 2007 silverado in autozone de fabens 3 months ago but from the beginning the part that I was selling was not for my truck, the part I did not want to change and here in the relief service Armando D. good service I recommend it !!!
1 person attending and 2 back only in the gossip
People. Very. Friendly.
They are good moms, they dont want to help you ... they dont give you good service
Not very good you ask him for parts for a car model and he does not have you ask for another model and no and for another and I do not tell them then he has nothing, what happens
Very attentive staff.
Good efficient deal
Very bi Ed n
Very attentive very helpful
Very good
Chek ingin or parts that you need they can help you
Excellent place to shop. Parts for Cars.
Very good service very friendly with the customer
Very good service
Excellent service🔧🚙
Excellent place I lost my rewards card I got another one had 40 dollars 3 points adenias had expired rewards and I returned everything and 20 more
Good attention and prices
The rent of tools and spare parts is a good franchise
Great service
Good service.
Great service
Very nice employee attention
Great service
The customer service very well
They take care of me very well
Satisfied