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AutoZone Auto Parts
10497 Alameda Ave, Socorro, TX 79927, United States
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AutoZone Auto Parts

Comments
Ha
Review №1

My mom and I always go to this store and theres a gentleman named Xerxes who goes by Guero who is very helpful and kind he deserves 10+ stars. I just wanted to give him kudos we need more people like him, thank you!! :) :)

pa
Review №2

I have been here several times and it is the same experience every time. I had a strong impression that I was bothering them when I asked for help finding the right part for my vehicle. Also my Spanish is very weak and the csr did not speak any English at all...spoke with some one else who did for this reason and knowing I dont speak Spanish they keep talking to me in Spanish almost as if I was being mocked. Not friendly, not helpful, no customer service skills at all.

Pe
Review №3

Very poor service at this location today I asked my 2 sons to go get a battery and ask them to please install the employee was about to get off so he started the job but few minutes later said he didn’t have a tool to complete the battery change my son called me and I told them to return the battery to go to Oreallys auto parts luckily the Mgr stepped in and completed the change kudos to the Mier but aRed flag why did he hired that employeeCustomer services has gone way way down on the Autozone all stores employees are not that helpful like they used to be friendly and helpfulPay attention folks lots of business go bankrupt just for lack of interest

Ro
Review №4

I went into the store to ask for help because my engine light went on, the gentleman who helped me was very professional, courteous and very helpful.I have never had anyone help me out with my car the way Tony C did. Thank you, you are very valuable to this company and I hope you will be recognized for the high quality of service you give to your customers that do have the opportunity to be helped by you. Again thank you so much Tony C. You made my day. 😊

ga
Review №5

The guys are great and the DM Tony open the door for us, the place is super clean and the guys are pretty chill. I was in and out.

Fe
Review №6

Great Service!! Got their worried pressured their help and service was so great I came out totally calm and relaxed... Thank you auto zone!! 👍👍💯

vi
Review №7

Bad service, personal doesnt know about tools, doesnt know to use a computer, very slow service, waste of time

Ly
Review №8

Love this place. Excellent customer service. Very helpful. Young employees but very knowledgeable 😁👍🏼

Jo
Review №9

Good service, but they need to pay more attention when checking customer out.

Ja
Review №10

Had everything i needed only thing is the flex seal did not come with the spray nozzle.hmmmm

Ma
Review №11

Needed to get the back breaks for my truck. They were very attentive

J.
Review №12

They seem to always have what I need, Thank you. The loan-a-tool is great, why buy it if you just need it once. They helped me out with all my needs.

An
Review №13

Ask for Hector he is very nice store manger and hes willing to help you

Jo
Review №14

Great help

Sa
Review №15

Helped by Erick! He did a great job. One lady said it was mandatory to wear facemask, which is no longer mandated. That was the only problem with the other person there.

Al
Review №16

It quick and the was service great. I was happy

Is
Review №17

Mando great 👍 customer service 👏 will be #1 Auto zone in my Book!!!

Br
Review №18

Horrible, experience. No good customer service, they dont care about customers. OReilly Auto Parts takes care of customers better.

No
Review №19

Very helpful and courteous employees ‼️‼️👍

Jo
Review №20

Went there for a part for my 1993 Ford pickup. They didnt have it. The rep called another store that did. Great customer service!

Ka
Review №21

Good service and quick check out.

Le
Review №22

Horizon & Alameda. This location is very clean, friendly staff and of course the best prices. Although the layout is very similar to the other AZs sometimes there are small differences, but dont hesitate to ask, they will gladly help you find that item you are looking for.

To
Review №23

I went this morning to AutoZone they saw me walking no good morning I waited at least 5 minutes in line with nobody in line then she took the phone call before me so I waited another 5 minutes with no person in front she was kind of rude when I asked her about my battery so I just walked away bad experience

Ju
Review №24

Car health hand in hand with household health..

Ma
Review №25

Great place to buy auto parts. Good service.

Ad
Review №26

We really like AutoZone. The thing is they tend to keep customers waiting in line quite a while and start speaking to customers in spanish without even knowing what language we speak! 😕

Ma
Review №27

I went in to see about a car part and Audrey was very helpful. She knew exactly what was the issue with my car and helped me find the right part in minutes.

Ca
Review №28

Autozone always has the parts I need but sometimes they are to busy. Lines can get long but they will do a quick diagnostic on your vehicle if the check engine light is on for free and you dont have to buy anything..

me
Review №29

I always find what im looking for

Mi
Review №30

Always have the parts I need and the attendant away there to help

Di
Review №31

They help you find the part you need

Tr
Review №32

Manuel blessed with his professionalism. I hope he reads this because he literally uplifted our mood with a battery warranty swap.

Ro
Review №33

Awesome service, manager Robert takes care of his customers

Iv
Review №34

Great service and helpful.

Li
Review №35

Great

Me
Review №36

Friendly staff. Very helpful

Ju
Review №37

Great help, good customer service

Le
Review №38

Good service and nice staff

Ma
Review №39

Was close today 😊

ju
Review №40

Just a reminder if youre paying with debit card or credit card and you return anything your refund will be credited back in two weeks

Ga
Review №41

Sales people were helpful

Ma
Review №42

My engine light was on, they checked it. just needed a new gas cap

Jo
Review №43

Poor service. The guy said let me check to see if i have your part in the back...... Waited for him meanwhile he started helping other customers... Jerk

Da
Review №44

Always have what I need

Ch
Review №45

Great people very helpful

ed
Review №46

Always get my car parts here

Al
Review №47

Good custumer care

Ma
Review №48

Personal service excellent

Da
Review №49

Fast and friendly

Ma
Review №50

Great helpful staff & prices

Ma
Review №51

The help they gave me was ok

Ma
Review №52

Good service

Ca
Review №53

Affordable prices

Gr
Review №54

Very helpful staff

Ar
Review №55

Great customer service

He
Review №56

We took a battery to charge and they said the battery was lost and refused to compensate.

vi
Review №57

Good and fast service!!!

Ca
Review №58

Awesome staff

Jo
Review №59

This place still offers rewards for purchases

Je
Review №60

Rushed pace and bad service

bo
Review №61

Decent place

Mi
Review №62

Great service

La
Review №63

Helpful people,

Ge
Review №64

No comment

Mu
Review №65

Friendly service

Vi
Review №66

Great service

pe
Review №67

Had what i needed

Ju
Review №68

Excellent

he
Review №69

Like their products

Je
Review №70

Good

Is
Review №71

👍🏽

Da
Review №72

Like

NO
Review №73

👍🏻

re
Review №74

Very well attended

Da
Review №75

I bought a bearing for 2007 silverado in autozone de fabens 3 months ago but from the beginning the part that I was selling was not for my truck, the part I did not want to change and here in the relief service Armando D. good service I recommend it !!!

Ju
Review №76

1 person attending and 2 back only in the gossip

Da
Review №77

People. Very. Friendly.

Ra
Review №78

They are good moms, they dont want to help you ... they dont give you good service

Pa
Review №79

Not very good you ask him for parts for a car model and he does not have you ask for another model and no and for another and I do not tell them then he has nothing, what happens

or
Review №80

Very attentive staff.

Jo
Review №81

Good efficient deal

An
Review №82

Very bi Ed n

Jo
Review №83

Very attentive very helpful

Ma
Review №84

Very good

Ma
Review №85

Chek ingin or parts that you need they can help you

Lo
Review №86

Excellent place to shop. Parts for Cars.

Su
Review №87

Very good service very friendly with the customer

Ed
Review №88

Very good service

Se
Review №89

Excellent service🔧🚙

To
Review №90

Excellent place I lost my rewards card I got another one had 40 dollars 3 points adenias had expired rewards and I returned everything and 20 more

Ti
Review №91

Good attention and prices

Jo
Review №92

The rent of tools and spare parts is a good franchise

Mi
Review №93

Great service

Fr
Review №94

Good service.

fc
Review №95

Great service

Jo
Review №96

Very nice employee attention

Be
Review №97

Great service

Jo
Review №98

The customer service very well

Ma
Review №99

They take care of me very well

Ch
Review №100

Satisfied

Information
20 Photos
100 Comments
4.4 Rating
  • Address:10497 Alameda Ave, Socorro, TX 79927, United States
  • Site:https://autozone.com/locations/tx/socorro/10497-alameda-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1560&y_source=1_MjQ2ODY4OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 915-859-4360
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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