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Hutchings Auto Group
44110 Sterling Hwy, Soldotna, AK 99669, United States
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Hutchings Auto Group

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Ch
Review №1

Very helpful, even went to pick up a part from another dealer for me, even though they were swamped with phone calls and extra work from the long weekend of 4 July. Friendly and accomodating service even though I did not have an appointment. They gave me an appointment 2 hours after I stopped in. Thank you for the can do attitude. I think I found my vehicle maintenance folks!

cy
Review №2

These people went above and beyond excellent service! Great job Hutchings!

De
Review №3

My tires are showing low air, but services is always great

Au
Review №4

I love this place! Theyre fast, thorough, and the guys are always nice. Just wish there was a way to tip when paying with card. 😊

Ch
Review №5

Quick, helpful, convenient and affordable. Well worth it!

Lu
Review №6

Fast oil chsnge

Wo
Review №7

Although the service guys went out of their way and were very kind, I immediately started having problems with my vehicle after having them replace the rear compressor. I noticed it ran ALL of the time and never shut off. When we got back down to the lower 48 I took it RIGHT in to another chevy dealer and told them what had been going on. I was told it was normal for it to run for a bit after starting my vehicle.. I took it back about a month later, still was told the same thing. I KNEW SOMETHING WAS NOT RIGHT. It is now at another chevy dealer as it no longer works at all. when they looked at it I was told it was a very cheap after market product with a very strange connection that had been made to fit. When I called Hutchings I spoke with Linda, I am sure she is a nice woman, however maybe overworked? she basically called me a liar and was very rude to me. I explained had I known they were putting an after market product that was not made for my truck, I would not have done it. I did not ask for any kind of partial refund or anything. Her rudness spoke volumes, when we are back in AK I will probably NOT give them my business on this fact alone! ALWAYS ASK IF THEY ARE USING GM PARTS!!!!

طا
Review №8

Hello I am from Jordan. I am 23 years old. I would like to come to you and work. Can you accept me?

To
Review №9

Great place to have work on your vehicle done with reasonable rates.

j
Review №10

They do a good job and no surprise when it is time to pay. Just as they said.

Ed
Review №11

I would never recommend this facility of Hutchings Auto Spa Quick Lube to have my oil changed or any other work done on my vehicle after having been treated in such an ill manner by the after noon evening shift supervisor.On August 16, 2016 at 4:34 in the afternoon, I pulled into Hutchings Auto Spa Quick Lube to get an oil change before starting my drive back home after having been fishing in Soldotna for four weeks. As I pulled in I was directed to the what would be the next available bay. While waiting I collected some trash from my vehicle and stepped a foot into the garage and put the trash into a trash can. An older man I assume the shop foreman yelled at me for stepping into the shop to deposit trash and said to get out. Didn’t think much of it but stepped out after depositing trash. I was shortly directed into the bay, the older man was doing the service on my vehicle. He asked for my vehicle information to be entered into the computer. I gave him the millage of 77,852. He entered it in and I told him I would like the new sticker to read 81,000. He said he would add 3,000 miles to the existing millage reading of 77,852. I told him that was not how I wanted the sticker to read, but wanted it as 81,000. He then came over to my vehicle opened the door reached inside and started to turn on lights, emergency flashers. I asked what he was doing just reaching into my vehicle without telling me what was going on or asking permission. He said this is a full service oil change and he was checking lights. I said not unless you ask if you can get into my vehicle. He then read off the the computer the manfucatures recommended oil and number of quarts required. That said 10/20, and seven quarts. He never asked if 10/20 is what I ran, I said 10/30, he said 10/20 is what is recommended by the manufacture, and instructed his people to put that in. He again attempted to reach into my vehicle to turn off the lights and I instructed him not to, that I would do it. He said he was going to check my battery voltage to make sure I wouldn’t have to be jumped or pushed out of his garage. I told him not to bother. By now we are in a yelling match over almost everything. I said if you had not already dropped my oil I would leave, he said If the oil had not been dropped, he would tell me to leave. I told him what a complete jerk he was (I understand I can’t use the swear words I told him he was on Yelp) and told him his skills of dealing with the public left a great deal to be improved on where he was in a service business. He said he would get the last word in in this argument. He told me how modern and civilized Alaska was, and that where I was from in Utah was obvioualy not. I said I have never gone through the hassles at home where a custom has some say in what is done to his vehicle as I have done in his business back home and would never come here in future visits and would tell others not to do so, given the opportunity. He said that was great because he would never accept me as a customer again. When he had one of his young men print up the millage tag to go on the windshield, it was printed up as 80,852. I told the young man to go back and reprint the sticker up as 81,000 as I had requested 81,000. He said ok, came back and had hand written it in on the sticker. He asked if that would suffice. The look on his face said he didn’t dare do it differently. I let it go and said yes. As I was pulling out I told the young men in that shop there had to be a better place to work than being here and putting up with this complete jerk of a supervisor.

Do
Review №12

Great service!

DJ
Review №13

Great deals

Ph
Review №14

Great service

Mi
Review №15

As always, got done what I needed.

El
Review №16

Thanks

Information
4 Photos
16 Comments
4.6 Rating
  • Address:44110 Sterling Hwy, Soldotna, AK 99669, United States
  • Phone:+1 907-262-5891
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:10AM–5PM
Offerings
  • Oil change:Yes
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