user
Cloud Brothers inc.
1617 N Bendix Dr, South Bend, IN 46628, United States
Appearance
Cloud Brothers inc.
Comments
Ma
Review №1

Cloud Brothers did my moms bathrooms and it turned out amazing. Cloud Brothers did such an amazing job she asked me to post for her! Dick at Cloud Brothers was great.

Au
Review №2

Highly Recommend! I got my kitchen cabinets through them and I am IN LOVE! Great Quality cabinets at very affordable prices! Brad was absolutely fantastic! I was really nervous walking into the store to start this process and he made it SO simple and fun! He sat me down and explained everything so I understood what I was purchasing and was confident in my decision. He answered all my dumb questions without hesitation. Seriously... I called A LOT throughout this process. What a trooper! Brad and Cloud Brothers come highly recommended with my family! Thank you again!!

De
Review №3

We worked with brad at cloud brothers on our kitchen and bathremodels.he did such a great job on our kitchen last year and now he has helped us with our bathroom. he provided us with the best possible outcome we couldve hoped for. we highly recommend cloud brothers for any home improvement projects. tod and debbie

Sa
Review №4

My boyfriend and I used cloud brothers to redo our kitchen. They were easy to work with and out kitchen came out just how we wanted. Would definitely use Cloud Brothers services again!

Ri
Review №5

Shopped for bathroom vanity and counter top with sink at various stores. Chose Cloud Brothers because of the quality and expertise of Mark Gendle. Both items came in before expected and look great! Highly recommend Cloud Brothers.

Er
Review №6

We built a brand new home and ordered cabinets from cloud brothers. They were delivered in March of 2019 and we still are struggling to get our remaining cabinet doors now in January 2020. Customer service and follow up are almost non existent. I was blamed because of a sink I ordered didnt fit correctly but I emailed the sink specs to the salesman before I even ordered it. He also came out to our house and measured himself yet our washer and dryer still didnt fit and had to reorder a cabinet and have our granite counter top recut. The cabinet doors under the sink were also measured incorrectly twice. I was told cloud brothers would be contacting me directly a couple different times and I never heard a word, I had to keep reaching out to my contractor. We also had to return multiple cabinets upon deliver because the quality was poor- they were nicked, scratched or paint was already peeling at mitre joint. If I want to really complain, the salesman actually gave me a sample for a different color than what I thought I ordered so when my cabinets came I wasnt thrilled either but I chose to live with it because of the delays and lack of service. I take responsibility that I could have been way more vocal and complained. But at this point Im at my breaking point. I dont recommend them for anything now. So disappointed and wasted $15K when I could of got a better product, service and price through a big box store like Lowes.Also, if your management is going to respond to this message, they dont need to waste their time with the generic message they post on all negative reviews. I can and already have read those and I can email the contact listed.

Br
Review №7

It was an absolute pleasure working with Cloud brothers to purchase and install new carpet throughout our home!Great people - thanks again guys!

Ch
Review №8

We were originally going with another company for our new kitchen countertop, but they were totally dropping the ball. Cloud Brothers had so many quartz samples it was hard to decide, but we found just what we wanted. Then we discovered they also carry a terrific array of cabinet hardware. Again, a tough choice, but we found what we wanted.Before, during and even after the sale, Cassie Frasier was a wonderful source of information, and held our hands through every aspect of getting our fantastic countertop installed. I would highly recommend to anyone doing a kitchen or bathroom remodel... Dont waste your time anywhere else -- go to Cloud Brothers first. Youll be glad you did!

Pa
Review №9

I posted this review a little over a year ago and I see nothing has changed. I see the company will respond to a high rated positive review but stays away from the negative reviews. I believe that speaks volumes about this company. They have lost their way.** Previous review. Bought a mattress a little over 6 months ago. They were suppose to give us a little discount as we had a friend who worked for them for many years. Went back to purchase and take home. When we got the paperwork we asked where the discount was at. The sales lady said there isnt any. She didnt know the product very well and allowed a gentleman to help us who also said hed give us some money off. We had done business with them for over twenty years. We had removed and thrown out our old mattress so we needed it that day. No discount and it was very rude to say one thing and not follow through. Very dissatisfied with them. Not the place it use to be. Should never lie to customers.

Gr
Review №10

Great place to find kitchen cabinets and countertops. Also appliances, carpet, wood, and tile for your home. Professional designers to make sure that you get the kitchen or bathroom you always wanted. They have now joined Forces with Hass Wholesale Millwork and added windows and doors to their lineup.

Sa
Review №11

If the owner doesnt step in this place will be out of business soon. Front desk personnel unknowledgeable as to what direction to point me in, sales staff very rude and demeaning while not helping at all. I would rate this less than 1 star if possible.

Bl
Review №12

Store hours are incorrect on google maps.Actual hours:Monday: 8am-8pmTuesday - Friday: 8am-5pmSaturday/Sunday: Closed

Ed
Review №13

Excellent!

Em
Review №14

Cloud Brothers was a huge help with our carpet purchase and install

Pe
Review №15

Expensive and not worth it

Information
59 Photos
15 Comments
4.2 Rating
  • Address:1617 N Bendix Dr, South Bend, IN 46628, United States
  • Site:https://cloudbrothers.com/
  • Phone:+1 574-289-0395
Categories
  • Kitchen remodeler
  • Appliance store
  • Bathroom remodeler
  • Cabinet store
  • Carpet installer
  • Countertop store
  • Door shop
  • Flooring store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations