Honestly if Ridge Napa doesnt have it in stock, no one is going to. If it wasnt so far away, Id just go here first every time. Great store with great people.
Great service.....ed helped me with something that I had been to multiple stores for and only at napa they could have the knowledge to get me the right parts
I go to this auto park store when I need to find a difficult part. All of these employees are very experienced and really know their Stuff!
The driver for the parts vans need a good beating.
I can almost always count on NAPA to have the correct parts needed for a repair.My wife has a Dodge Grand Caravan SXT with heavy duty brakes. One of the adjusting pins on the bracket froze up and could not be freed up. I chose to replace the bracket to avoid future issues. I ordered a new caliper set from another parts store and even though it was described as brake caliper for heavy duty brakes, ot was not the correct caliper and bracket. I brought in the bracket so they could see the difference, they stated they dont have anything like that.I immediately went on the NAPA website and as usual, they carried the correct caliper and bracket. Not only did they have the correct part, it was $20 cheaper than the competitors. As I only needed the bracket and the rest of the caliper was in good condition, the counter person removed the bracket I gave him the broken one and I saved a $30 core charge. In the end, I paid about $65 for the bracket, but getting it directly from Dodge probably would have been more expensive.Great customer service and reasonable prices. I would definitely recommend Ridge NAPA.
The Ridge Napa @ Indiana and Main in South Bend us always reliable, has got what I need and service with a smile
Very thankful that there are people that know their stuff unlike many of their so called competitors nice job staff
The wrong part was suggested by mistake. They offered to exchange it for me. Went above and beyond to make sure i had the correct part the second time around. Their customer service is excellent!
Man behind counter knew his stuff
Helpful employees.
Bought oil and air filters for 4 vehicles, went home to change them and found out that they sold us the wrong oil filter for the Ford F150. How difficult is it to look up a filter for a popular vehicle?????
I work there as a driver delivering Auto parts it always amazes me the different kinds of parts that we have never thought there was a store that had all these different parts
Always great knowledge and and great attitudes! Very helpful for finding what I need.
The associates at NAPA are very knowledgeable an polite.
Didnt have any of the items I needed.
They have the hard to find parts and a machine shop
Knowledgeable staff, accurate and fast service. Best auto parts store in South Bend.
Great people. Helped me with everything I needed.
Had exactly what i needed to complete the job at hand..Very knowledgeable staff had me out in 5 min.Awsome service!!!
Always helpful. Always have everything you need. Staff is knowledgeable.
Exchanged some old car batteries when we had subzero temperatures, it was hassle-free and easy. Its also a great location, they have dollar tacos across the street and numerous junk yards close by, and a place that sells cheap tires down the road if youre in a jam.
Always super helpful
Generally helpful staff, recommended.
Sunday morning and had to replace (2) lugs and nuts before Monday morning work commute. I knew I could count on them to be open on Sunday and have the parts I need. Customer service is always delightful.
This store is great. When I need actual expertise on finding something I come here. Ask for Yu. The man can help with anything.
Great people! MORE than 40 yrs experience at the counter! Happy People
Went to get a used alternator tested, the guys were very professional and courteous
Very fast service and very knowledgeable on your automotive concerns
Great parts store and great people. They are very knowledgeable. They have helped me many times.
They seem to always have the right part a bit pricy tho
I had but a new battery in January. The battery die on me. The tested and replaced it. Love Napa. They stand by their products.
It is the best part store in town. Hands down.
Great place very professional
Used their machine shop. And Guy has a lot of knowledge about engines and is a good advisor on what needs done.
Order guy with a white beard helped me. He was amazing, even looked things up for me and helped me get a student discount!
Very knowledgeable employees and they have everything it seems
I wasnt at napa I only passed by this system is still very flawed
Very helpful and understanding best customer service Ive ever encountered in a long time
Good friendly service and reasonable prices
Service clerk was efficient and got us in and out 👍🏼
Pricey, but the customer service is awesome.
Absolutely amazing going there you need it they have it.
Great as usual, would be five states but I always have to wait, spent more time inline than shopping.
Great store. Very knowledgeable.
Always great parts knowledgable staff and fast friendly service
Great customer service! We found exactly what I was needing!
Great people. Top of the line parts
Very helpful staff
Great service good parts and friendly people
Always has what im looking for and friendly knowledgeable staff
It is great place with excellent staff.
Very nice staff. Helpful.
Quick convenient trip. Helpful staff
Ed was a ton of help. Napa on indiana ave always has what everyone else doesnt have
Great. Had what I needed great customer service
Friendly staff that help you get what you need for your project.
Jen was very helpful and professional!
Excellent customer service today by Ed! We will tell our friends to visit you often.
The customer service was very good and the people very friendly
The counter people are always very helpful
Qualified and quick to look up parts.
Great people, great parts, wouldnt go anywhere else
If they dont have it theyll get it
Napa always has the part you need and quality when others do not.
They were very helpful and friendly.
Great but slow
Very helpful even with $10 seal
Great service and prices
Very good men
Love those guys
Great place for parts. Eds #1!!!
Friendly service and quality parts.
Nice place the service is great!
They had what I needed.
Absolute worst and least professional parts store in the area. Sent my girlfriend here for tire chalk. They told her (and this is a direct quote) we dont sell blackboards so we also dont sell chalk. Go to Walmart
Great place, very knowledgeable
Always spot on.
Nice product selection
Cheap prices
Dont know, wasnt there
Got what we needed and got on the road
A real auto parts store, with real counter help .
They installed my headlight for me!
Excellent service
Wrench was too expensive!
At 100. Very good prices ...