We love Sterling Autowerks. Rob and team are so knowledgeable and helpful and really lovely individuals too. Their professionalism and client communication are exceptional. It is great having a garage that we trust and like so much ! Whether you are local like us or new to the area, Sterling is a gem for service and overall experience.

Sterling Motorwerks has been my car repair shop of choice for almost a decade. I love the friendly service and how easy it is to schedule a repair. Plus, their pricing is right on point - I never feel taken advantage of. I have had them change my battery, change my tires seasonally, oil changes, windshield wipers, new brakes, etc. The skill of their technicians speak for themselves, plus the free loaner cars is a major plus for this one car family on a budget. Thank you, Sterling Motorwerks!

Had a major repair done. They were able to fit me in earlier than initially scheduled. Went to pick up to car over the weekend, but the engine light was still on when I turned the ignition on. I Left the keys again for the shop to look on the following Monday, ended up being a loose connection in a wire. These guys delivered the car to me in Montpelier to make it right. Other shops wouldn’t have gone that extra step. This commitment to the customer is how you turn a negative experience into a positive Google review! Thank you!

Nothing but the best service from the team at Sterling Motorwerks. I spoke with Rob in the office a few times about looking over my car and he was very helpful and knowledgeable about everything. They looked at my car the next day and got back to me with honest feedback and answers. They didn’t try and push extra service or do work without my knowledge. Highly recommend them!

These folks are good! No wonder they are busy - no BS straight shooters who are very knowledge about Audis. We tend to buy nice Audis and keep them a long time. I first found them from the reviews when I needed to make a major unplanned pit stop. Had AAA flatbed the car to them. They got to me as soon as they could and got the repair right. Theyre at the top of my go-to list going forward...

It was worth every penny I spent @Sterling recently to fix a confounding electrical issue another service provider could not. Rob, Scott and the crew were thorough, professional and good-humored in making the repairs, explaining them and following through for a ride to and from their impeccably clean and efficient operation. The won me over as a regular customer!

Sterling Motorwerks is grossly negligent in the maintenance of their loaner cars. They put us in a loaner vehicle with failing brakes and an expired inspection sticker. If this is how they care for their customers cars, I would take your car ANYWHERE ELSE than here. Their negligence endangered the safety of my family. STAY AWAY.

Im so happy I got my very first set of winter tires from Sterling Motorwerks last Friday! I never thought it would make much of a difference, but it TOTALLY DOES! I felt much much safer driving on them this weekend. The car feels heavier, more solid and they definitely grip much more strongly. I highly recommend anyone thinking about trying them to go there. They recommended an affordable tire that will last for 2-3 seasons. I finally feel ready for winter! Thank you, Sterling Motorwerks!

Excellent work on my 2012 Jetta. Would recommend!

Used the services provided twice and each time impressed with the quality of work and the knowledge of the technicians.

Had to get a few things serviced on my BMW X5 and couldn’t have been more pleased with the service. Not only was everything promptly and efficiently fixed, but the employees were beyond my expectations for quality care. Extremely thorough with customers and definitely a great value. Very genuine group of people who are there to serve everyone in the most professional and genuine way. 6/5 stars!

Awesome people and service. Love them.

I was very impressed with the service at Sterling Motorwerks. They were very professional and knowledgeable about my very specific issue. I’m sure it would’ve taken another shop much longer to diagnose it. Highly recommend

Friendly service, fair and transparent prices. Will always give you the options available to you and will always explain what exactly is wrong. They offer a shuttle service which makes day time appointments convenient. Highly recommended.

Phenomenal customer service! I highly recommend Sterling. First off, let me say that I know almost nothing about cars. So I could easily be taken advantage of by an unscrupulous mechanic. But Sterling is more than just the good customer service of simply being fair and honest. They went above and beyond for me! First, the amount quoted for a recent repair was much lower than at a different shop. Then, I was told it came in under estimate. To cap it off, they went the extra mile to fix an additional problem and made sure I left happy and with everything working well. Kudos to co-owner Scott and his staff. They are great people. And Sterling has earned a loyal customer. I really cant say enough good about them.

Overpriced, seem to suggest repairs that are not necessary, plenty of smiles but they dont feel trustworthy to me given my experiences with their shop.

Great first time experience with Sterling. My daughter is away at school and had some car issues. Rob was able to get her car in on short notice, the issue was quickly diagnosed, the repair was completed by the afternoon, and at a very reasonable price. This all while I was 175 miles away. My daughter said they were all nice guys and they even shuttled her back and forth. Sterling definitely lives up to its name!

Just had my 05 BMW Z4 serviced with Sterling. I had an annoying squeak in the front end that they were able to resolve that others did not. The provided awesome communication and transparency with my service. And they kept to the schedule they promised. I would highly recommend them for your Germany motor toys! Thank you Sterling.

If you have an older German car, you absolutely cant go wrong by coming here for service. Mike is one of the top Audi techs in the country. They arent the cheapest, but they warranty all their work for a whole year, are friendly, and knowledgeable. Ill gladly pay a slightly higher labor rate to know my car is in the best place for the work at hand. Highly recommended!

By far the best service you can get in Vermont (if not all of the US!). These guys not only know their stuff about cars, but their customer service and friendly demeanor turns what could be an unpleasant time (dealing with car issues), into the best car service experience I have ever had. Everyone I have recommended them to also feels this way! By the way they handle situations, offer options, and perform the best car service around, they will be in business for a long time, and I am a loyal customer for life!

The professionals at Sterling Auto Werks have brought the pride of ownership back to my driving experience. Every time I bring my car in for scheduled service I come away feeling that Im driving away in a brand new car! Not because expensive repairs were made but rather because the maintenance suggestions made to me were precise and reflected a clear knowledge of the most cost effective way to keep my car in tip top shape. My Audi is celebrating its tenth birthday and I couldnt be happier that I invited Scott, Phil and all the other specialists at Sterling to the party!

Sterling came highly recommended to me and now I know why. Their quality customer service convinced me that they genuinely care about the people in their community. If youre looking for auto technicians you can trust, you just found them.

These guys are the best in town. Ive had a couple of issues with my Subaru and they have always been extremely honest and fair. I much prefer them to any dealership. I am moving cross country soon and I wish I could take them with me!

These folks are always great. Been coming here for years.

Polite, friendly, respectful, and managed to squeeze me in. I told Scott what I knew my car was doing and then told him what I needed fixed. He fixed what I asked him to fix and didnt try to scare me into repairs that arent an emergency and I cant afford. He did remind me that I need an oil change soon, but didnt push it. Quick, friendly, affordable service and they didnt even move my seat!

Ive brought my car to these guys for everything from an oil change to my window suddenly dropping down and not coming back up - they always take care of my car with the utmost level of professionalism.I have never brought it in and been told there are magically 10 things wrong with my car and I should get X,Y,Z fixed immediately like dealerships Ive brought it to in the past. In fact, the first time I brought my car to them, I had an issue with my high beams not working consistently. They told me if I really wanted to fix them, it would be $____, but that I didnt NEED to do it, and they showed me how to make them work most of the time. Id never heard that from a repair place before - these guys are the best. (PS, I did end up fixing them, because it drove me crazy after a few months.)They really know their cars, especially European makes, and I wouldnt bring my car anywhere else.

These guys are great! All the mechanics at Sterling are very knowledgeable and professional, and will provide you and your car with premium service. To Everyone at Sterling, Thank you!

Recently I got in my Audi TT and tried to put it into gear, to my discontent the car refused to go into gear. Knowing from previous diagnoses, the clutch master needed to be replaced. I was referred to Sterling Motor Werks by a friend and thought I would see what they are all about. So I called and spoke to Rob who promptly put me into the schedule and gave me a quote that turned out to be very accurate (which is rare nowadays). I brought my car in and it was finished the following day. When I came in, to pick it up I was greeted by Rob, whom I spoke on the phone with, and he gave me an overview of what work was done as well as what other work he recommended to be done. The car drives great again thanks to the wonderful work from the guys at Sterling Motor Werks. I would recommend Sterling to anyone who needs mechanical work done to his or her European car.

These guys are true masters if their craft. I travel a good distance just to being my car here, the quality if work and professionalism is worth it.

Recently had my rear main seal replaced on my vw cc. I expected a shop to charge me 15-20 hours of labor plus parts. They fixed it in less than 8!!!They even filled my windshield washer fluid at no extra charge to me. Extremely friendly customer service i will be bringing my car back to them in the future for all the projects i do not wish to do myself.

Check their facebook page reviews, I put pics of the damage they caused in the comments and on their yelpIm not happy to be leaving this place a 1 star review, but when all is said and done that is what they earned. 1st off the guys here are very nice, thats why I wish things went differently.I brought my 2002 Mercedes to them for some work because they were recommended to me by another shop. The work was completed correctly and couldve equaled a 5 star review despite never once calling me, I called for each and every update except when it was finally done and it was time to pay. That was only mildly annoying but not worth a bad review, so why the 1 star..... they messed up the paint on both sides of the car with this plastic film they put on it since the battery ran out before they pulled it in and the windows were down and rain was coming. When i dropped it off one issue was the fan for the AC kept blowing even when the key was out and the car was locked. So when I mentioned this to them I asked should I roll up the windows and bring in the key because right now it is turned to the on position. Side note ignition was also bad so having it turned was to make it easier for them to bring it in. I picked up the car after they worked on it on 8/3 brought the car in on 8/6 to show them what happened to the paint. They were closed that Friday, Saturday and Sunday so that was literally the soonest possible to bring it to their attention. Anyway they took pictures and said theyd get back to me after they spoke to the powers that be. Well I called today and what do you know, they wont do anything to fix their mistake and told me I shouldve put the windows up, again I offered to do just that when I dropped it off. So while the work was done correctly it wasnt worth it since the car now has multiple panels where the clear coat is just gone. Sadly I wont be giving them any more of my business and I wont be recommending them to anyone. I wish I could include pictures of the damage which they acknowledge clearly came from where the plastic was placed! This review will be updated if they own up to it... but for now 1 star it is. Now Im off to leave this same review everywhere else possible. To think when I brought it and mentioned the recommendation they told me they worked hard for that reputation. Oh well, never again!

Great for routine maintenance on Audis and VWs. Anytime I need work done on a foreign car of mine I bring it to sterling. Very knowledgeable staff here too, they know what theyre doing to say the least.

Straight forward and no BS.

I have had great experiences with Sterling in the past, and always felt that they gave me fair and honest quotes. However my last interaction with them was quite a different story, and I will not be returning or recommending them to others in the future. I had received a quote from them that I felt was very high, and put some feelers out for competing quotes. I found two other specialists who were quoting well under their estimation (around $400!!), and after Sterling was unwilling to negotiate I decided to take my car elsewhere for service. I realize that this was not ideal for Sterling and I dont expect them to be thrilled about it, but do expect them to be professionals. This however, is not the treatment I received. They bullied me into paying them an hour for their estimate ($80), which I felt was a bit dramatic, but I paid without argument. They then continued to tell me that they took the front end of my car apart, and asked if they could have it towed in pieces. When my car was towed to a different shop the other mechanic went out of his way to tell me it was completely unnecessary for them to take my car apart as they did, and that they (conveniently) did not include any of the bolts to put it back together.

A friendly staff that works with you and does great work!

Quick, friendly and honest service!

Got my oil changed and more under an hour great place!

Great shop. Great guys. Highly recommended.

Highly recommended. Friendly, knowledgeable, trustworthy.

To those of you in the area who own Volkswagens or Audis: We had a crisis with our TDI last week and Shearer VW was telling us that we were looking at a massively expensive repair (were talking around $5,000). I didnt trust the guy in the service dept. because he had come to this conclusion without running any diagnostics or putting the car on the lift to make a definitive assessment. Knowing that I could just be digging myself a deeper financial hole, I took a recommendation from a mechanic that I trust and paid $85 to have the car towed from Shearer to Sterling Motorwerks in S. Burlington. They got the car in within 24 hours, ran diagnostics, completed the work successfully and charged $285 (this included a quarter tank of Diesel). Its hard to find garages that you can trust but these guys, by simply being honest, earned a customer for the life of our VW and any future German cars that we own. I highly recommend using them. And, yes, I put regular gas in the TDI and drove it 10 miles. I am an idiot.

Great service. Friendly, knowledgeable people.

Professionalism and dealership quality without price or pressure

One I bought a 2001 Volkswagen Jetta that only had 98000 miles and after 2000 miles the engine had a cylinder 3 and 4 misfire causing me to spend an additional $5,000 on top of a Volkswagen Jetta that books for $5,000 what a rip off nothing was done for the air conditioner that was broke prior to buying a car as well I dont recommend this place unless you want to put a lot of money into a decent car

Scott and Rob took good care of me when stuck out if town.....repaired my car...very professional

Great service and good pricing!

Knowledgeable, friendly, trustworthy.