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Vermont Tire & Service - South Burlington
1877 Williston Rd, South Burlington, VT 05403, United States
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Vermont Tire & Service - South Burlington
Comments
Jo
Review №1

Im very happy with the work I got done. I went through the service department instead of the sales department and was provided excellent service. Being from out of state and having never lived in this climate they hooked me up with what I needed at a reasonable price.My only caveat, and I was tempted to lower it to four stars, is that they need more staff because it seems as though one person is responding to all phone calls and most customer service, even though there are others working. They need a bit more organization and a lot more space. Theyre getting enough business now that they would probably benefit from an office manager whos willing to delegate responsibility. Other than that Im happy with the service I got

De
Review №2

Im very happy with Vt. tire. They are professional and helpful. I feel like I received good service for a good price. I would recommend Vt. tire to all of my friends and family. Thanks.

Ja
Review №3

I had a surprisingly excellent experience working with Vermont Tire and Service. Not only did they fit me in very last minute, they were extremely courteous, competent and helpful. These guys are so busy it was crazy but they still took the time to keep me informed and make sure I was all set. The alignment was dead on and the tire balance feels smooth!I will plan to be back!

Sa
Review №4

I have been using Vt Tire for many years for both tires and service. They are absolutely the best! Of course they do excellent work, but more important is that they are honest. I have always trusted their recommendations for service needed. The guys in the office are friendly and efficient although very busy. With regard to tire purchases I have found that they try to recommend what I actually need, not the most expensive they carry. I am happy to have them in business in the area.

ni
Review №5

VT Tire has been consistently there for me when I need them most for over a decade- Theyre straight shooters and do their best to get the job done and within any budget; their team is solid. Many thanks for all the hard work!

Ka
Review №6

The young man that change my tire was kind and efficient. He tolerated a old woman asking a dozen questions while he worked, and always answered with respect. Would definitely refer people here.

Ma
Review №7

This team is great. From service, to ordering products, to storage, always on top of things. And you cant go wrong asking David for help. I think everyone in the main office is named David!

Kr
Review №8

Only place in the area that was able to patch my tire same day. Dropped it off in the morning and it was done within a couple hours. Didn’t try to up-charge or upsell when I paid & reiterated the fact that if they can avoid replacing a tire by repairing it they always will. Appreciated this and will return for my snow tires.

ke
Review №9

Although a little wait due to not having an appointment..... But great service by all the guys in the garage and office..they replaced the parts I needed and inspected my vehicle and explained the process along the way.. Decent prices as well.. Thanks guys keep up the good work!!

sh
Review №10

I would have left 5 stars but when I left the parking lot the day my new tires were put on and got on the interstate my steering wheel started to shake really bad. So I called and they had me bring it back in and discovered my front left tire was never collaborated or balanced. Not good since I was driving to NY the next day. Also, my experience with one of the front desk guys was less than pleasant. He made me feel like I didnt know what I was saying and never apologized for me having to bring my car back after they had it all day. They also wanted to charge me $4 per tire to dispose of my old ones. One would think they would have waived that after the error they made.I was never upset about the situation even though it took up two hours of my time away from from job which I had to make up. Just a simple Im sorry would have been nice.The kid that fixed the tire was the only one who apologized to me.

Ke
Review №11

Awesome service were able to get tires from another location within 24 hours!

ZA
Review №12

I highly recommend this place to anyone and everyone. I am so Thankful for this place. They took me right in. If it wasnt for them I could have been on the side of the road stuck. Every employee there treated you like theyve known you forever, a very welcoming place. The pricing was amazing, I am a single mom and pricing always matters when you are a one income house hold. My tires felt so much more safe after I left. I am from Morrisville and would drive back to do business with them. GREAT PLEACE!!!!!!!

Kr
Review №13

Dave was knowledgeable and friendly, both on the phone and in person. His colleague expertly talked me through the issue with my Highlander’s tire pressure issue and history abroad. They did all they could to save me time, energy, and money, and am so thankful for their expertise. I am going back to VT Tire for all my tire needs. Thanks for your help!

Co
Review №14

Really pleasant customer service, they don’t try to oversell or pressure. They give you facts and information and let you make the decision from there. Glad I chose them to buy new tires.

Ka
Review №15

We were traveling through Vermont and had an unexpected problem with our car battery. Vermont Tire got us in quickly and had us back on the road. Great service!

Bo
Review №16

I live in Randolph and was in Burlington for the day with appointments and errands. I ran over something and my tire light went on. When stopped I heard the tire hissing and googled a tire shop near me and lucked out! Nick at the front desk was on it, I hit a piece of metal, tire not repairable, they had one in stock at their warehouse, the tire was obtained, put on and I was out the door in about 50 min. I Made my next appointment without a problem. Thanks Nick and the whole team my experience was amazing!

Jo
Review №17

I had a couple of snow tires installed and also had front wheel alignment checked. I am always satisfied with the service at Vermont Tire and Service. Highly recommend!

St
Review №18

It paid to get in early, before the snow tire rush. Drove in with no appointment, experienced friendly and prompt service, drove out a short time later with 4 tires mounted and a guarantee of great free followup service: free flat repair and tire rotation.

Ei
Review №19

We had a tire issue and within an hour and a half we had a new tire at a reasonable price installed. Made it back to NY with no issues. Appreciated the prompt and good service.

Br
Review №20

I would give 6 stars if I could. I wish I knew about Vermont Tire & Service sooner! I have been taking my 4WD truck to a dealership for regular maintenance for the last 2.5 years, but as soon as I set up an alignment appointment with VTT&S, they diagnosed a suspension issue that could’ve cost me way more if it went on any longer. The techs are friendly and super knowledgeable, and Nick, the service manager, explained everything in perfect layman’s terms in addition to bringing me out to the garage to visually show me the issue while the truck was up on the lift. Also, worked quickly to get the parts I needed so I’m back on the road ASAP. Sincere thanks, all. Best service I’ve ever received at any shop.

Sa
Review №21

They were helpful in advising a new Vermonter on snow tires. I appreciated their advice and guidance.

Ca
Review №22

Good customer service! I was in to get new tires and they gave me suggestions. My car drives great with the tires they suggested. They put my winter tires in bags and put them in the car for me. Very friendly and fair pricing on their products!

Ba
Review №23

We as an automotive garage deal with Vt Tire a lot! Josh and Noah are excellent, always friendly, very knowledgeable, and always get the tires to us quickly! The tires are always priced lower then their competitors and we have made Vt Tire are one and only dealer! Highly recommend Vt Tire to everyone!

Jo
Review №24

Jason at Vermont Tire in So Burlington was very helpful obtaining Hakk 10 studded winter tires for me. Two days after I spoke with him, I picked them up at the Williston location. Great service!

Me
Review №25

The two Dave’s and Nick always take care of me! They are the best guys around!

Li
Review №26

Service was great and friendly. They helped me choose snow tires that were appropriate for the way I drive.

Ke
Review №27

I took my boyfriend’s car to his alignment appointment at 11. We also asked them to check the tires to make sure they were balanced after he got brand new tires put on that Monday. I was told it would take 1 to 1.5 hours so I was waiting around the area. Close to the 1.5 hour mark I asked one of the employees how it was going and I was informed the team was on their lunch break until 12:30 and they wouldn’t be done until 1. As someone who works in customer service too, I found it extremely disappointing to not be updated during my wait and that they could not finish up before taking a break for lunch. I was there for nearly 2 hours and honestly don’t even know if the tires got balanced because I just needed to leave at that point.

Da
Review №28

Great place. Great service.

Jo
Review №29

Vermont Tire & Service is the best. The night before we were getting ready to drive home from our vacation, the tire pressure light came on. I put air in the tire but the next morning the pressure had dropped significantly. I called around and the guys at Vermont Tire said they could take care of it right away. They repaired the tire in about 30 and we were on our way. I can’t thank them enough.

Mi
Review №30

Great place. Great prices and super friendly

Ri
Review №31

Always dependable and fairly Priced service ! Thanks for another good job. State Inspection, oil change and tire rotation, good knowing where to go without a hassle !! Thanks Again for the fast Dependable Service.

Ad
Review №32

Prompt and courteous service. The sales rep was very helpful.

Je
Review №33

This is a great place to go. I always get great service. The guys are the desk are friendly and helpful. Always busy! Prices are reasonable. They do a great job. I feel like they are honest and wont charge me for a non needed repair. They try to help as many people a day as they can.

Je
Review №34

This is my favorite place to go. The employees are nice and helpful and I like how you dont need an appointment for service. I totally recommend!

Br
Review №35

Was traveling with a dog and needed a alignment and tires. These fellows helped me out and were efficient,professional and fantastic to deal with. Would give them 6 stars if I could. Highly recommend

Ky
Review №36

Ordered winter tires and was able to pick them up next day. Great friendly service!

Te
Review №37

I am so happy with Vermont Tire, they took care of me asap. I visited other tire centers and they were not helpful at all, I was told i had to buy 4 new tires and was told i could only drive my donut for 50 miles.It was very nice to speak with a customer service front desk attendant who was honest and understood my issue. I recommend Vermont tire to anyone that is in need.

We
Review №38

Great service with no wait. Very thorough and pleasant staff

Ku
Review №39

Driving from Massachusetts to Burlington to pick up my son and all his dorm possessions in the minivan, one day up and back, I hit something in the road just south of Burlington, right front blew but run flat tires allowed me to limp over to Vermont Tire and Service. Apparently runflat tires are in short supply up there and they bent over backwards to express one over, mounted and changed within a couple of hours. The service desk was amazingly accommodating and empathetic and as far as I’m concerned did everything in their power to get me up and running once again. Thanks again!KPM

Le
Review №40

I have used them for ten years personally and for our company VLS. They have always been helpful and exceeded my expectations.

Ra
Review №41

Dave was extremely helpful, had the tires we needed and took care of it quickly and efficiently. Highly recommended

Ga
Review №42

Received new new tires quickly. And a super job on the alignment. No criticism.

Al
Review №43

Dave and staff are always friendly and quick to get to my tire rotations. I highly recommend Vermont Tire.

Jo
Review №44

Vermont Tire took me in quickly, and Matt Hayden is a great technician.

Em
Review №45

Excellent tire shop!On recent trip from Albany felt very slight pull to the right. Stopped in at VTS to seek advice. They suggested swapping fronts to opposite sides (staggered and non directional) and even though the shop was very busy they got it done in under 30mins and sent me on my way.It did the trick!If I lived closer Id use them for all my future tire needs.Friendly, professional and they know their business!

Da
Review №46

Long term client both professionally and personally. VT Tire’s staff is top notch with excellent service

Mi
Review №47

Vermont Tire has handled my snow tires for the past two seasons, and I was generally happy with their services. However, this year, they called when they had my car and told me I needed new brakes, and quoted me over $800 for the job. The problem was that I had my brakes changed 6 weeks prior at my regular mechanic. I figured that maybe one of the pads was faulty, and since they were still under warranty I brought the car back to the mechanic who changed the brakes. He didn’t see any reason why someone could suggest that my car needed new brakes, and even brought me into the garage when he had my car on the lift to show me each brake and rotor so that I could see they were fine. So, be wary if you use Vermont Tire, I personally won’t be going back.

Jo
Review №48

Fast convenient service will be using Vermont tire service again when I need service work.

De
Review №49

So I must put another rating down for vermont tire. So a gf of a man works there . Lets say Tyler got booted from his home for slapping up his old lady, I happened to be the guy who got to keep said gf warm in bed, he slashed her tires and well it was fitting to bring the car to him to have him do the work included. So while he didnt get paid w love, he paid with sweat . Haha well so did I 😅 just not the same time . Sorry Tyler we all lose when negativity ensue.

Br
Review №50

I was treated very good. Ryan at the service desk was able to get me in the same day and was very polite and straight forward, which made me feel like I was dealing with good honest people. The mechanics that I spoke to were upfront and professional. I will for sure bring my business there again!!!

Di
Review №51

Vermont Tire was great to work with. They made an appointment right away for new tires and completed the job while I waited. Also, a free alignment with my new tires.

Sa
Review №52

The staff here are amazing and the tires are very affordable! I was initially quoted a great price by them and I came in and they had set a pair of better tires aside for me as well. Amazing! I really appreciated it considering all the tire shopping stress I went through before I called them. Highly recommended

Aa
Review №53

Dave and his staff at VT Tire always take care of me. Honest, quick and communicative.

Al
Review №54

First visit and I was a bit nervous trusting anybody with my brand new Tesla, but they told me they have special rubber pads on their lift and that itll be fine.Well, luckily it was fine.They didnt damage anything on the car, bagged up the old tires before putting them in my trunk, and had my car ready in just a few hours (I dropped off without a proper appointment/time slot) so I must say, Im pretty happy overall.The only critique I can give them is that whoever was at the counter when I came to pay and pick my car up, I was told that two of my tires are worn (I dont recall whether he said especially worn or severely worn) and that, well, its a high-torque vehicle. Fair enough, but I did look at all four when I got home. Two (probably rear) were lower than the others, but Ive only had the car for

Ju
Review №55

Great service and prices, as always.

Gr
Review №56

Trailer inspection—thorough and reasonably priced. Pleasant staff

To
Review №57

These guys are great. Swapped over my winters to my summer tires on the same day I called. They were awesome! Added bonus, the pricing is perfect.

Ca
Review №58

They do nice work but also try to keep in mind your in a business which deals with people :)

Te
Review №59

I did my tire change over at Vermont Tire and as usual they did a great job.

Ch
Review №60

Dave was super supportive and provided excellent customer service especially for a person just visiting Burlington for the weekend.

Ri
Review №61

Great service and promptly made appointments! Thanks!

Er
Review №62

Exceptional service and professionalism from the moment I reached out via email for a quote to driving away with a new set of tires. Don’t be afraid to ask tough questions, these folks are pros and will make absolutely sure you have the information necessary to make the right decision. Five stars! Thank you Dave Butterfield!

ja
Review №63

Fast and fair priced service! Will be returning again for future work.

Ro
Review №64

Vermont Tire provided exceptional service after a recent pothole encounter resulting in a blown tire and bent rim.They examined the wheel and determined it was repairable saving me a lot of money.When the replacement tire arrived the tire tread pattern was not a match. Safety and performance dictated that VT needed to reorder the tire and they remounted it at their expense.This customercentric service has made Vermont Tire my go to tire store fo all my future tire business.

de
Review №65

These guys are top notch and I appreciate your service. I showed up before the place opened thinking it was still first come, first serve. Nope. They were fully booked. They said if you leave you car, we could probably get it in. About 3 hours later they called to say my car was finished. Thanks guys!!!

Ja
Review №66

Great shop with good service!

A
Review №67

These folks took care of me even though I did not have an appointment. They were reasonably priced and incredibly friendly. I will definitely use them in the future.

St
Review №68

Dave and Nick were both very helpful. The car had bigger problems than I was expecting, but they walked me through everything. I thought the price was very fair and the had the work done very quickly.

Da
Review №69

For a reasonable price we had our tires changed and snow tires stored for the next season.I was surprised how fast this all happened yesterday during a busy season for removing snow tires.

Je
Review №70

Very nice service - friendly, timely, and helpful.

Ke
Review №71

New favorite tire shop. Lots of choices for all makes & models.

Jo
Review №72

Really helpful, fast service, reasonable prices -- all good.

hi
Review №73

Knowledgeable sales staff is very helpful. The have the best prices around.Buy 4 All Season tires and you get free rotations and repairs!Service department is quick. They have limited service, however, and dont do some jobs.The have the best price on full synthetic oil changes!!! ($65)

Ne
Review №74

Dave was great to deal with. Quick and courteous service. Very happy!

Pa
Review №75

These guys are the best great service and great prices.

Jo
Review №76

Though the price of tires was the best I found in the area, the service was poor. I had an appointment and was told two hours. After two hours, I received a call wondering where my car was in the lot (I had shown them upon drop off it was right in front). They then said they couldn’t find the tires. Total wait time was 3.5 hours. Upon paying, not even an “we apologize for the wait and confusion”. I realize it’s a crazy time of year for them, but I feel like a bit more understanding would have been nice.

Je
Review №77

Easy scheduling, great communication and explanation of options and the process and professional service. Highly recommend!

Ma
Review №78

Everyone at VT tire is always so helpful! Dave C went above and beyond to help me find the most cost effective way to get my car repaired and ready for winter driving. He kept me updated on exactly what’s going on with my vehicle and I feel more educated and less clueless. Thanks Dave!

Wi
Review №79

Great experience. Even in the busy snow tire install season it only took about a week to get new tires on my car. Alignment was included, drives so much better now! And price was certainly right. Overall great experience.

Jo
Review №80

Best place to get your oil changed in Burlington, good price, reasonable wait, and no appointment necessary

na
Review №81

Great experience with friendly professional staff.They got me in on time, finished as promised in an hour (alignment) and the tech tightened up a slightly loose tie-rod end while he was in there at no extra charge.I’ll go back, and recommend others to trust this business.

Re
Review №82

Amazing people really professional and I would 10/10 recommend them for tire fitting

Pa
Review №83

Very happy with my service at VT Tire in South Burlington as usual. I came in with a large bolt punctured through a new Nokian tire and they got me in as a walk in and shortly later I was out the door with a patched tire and rebalanced wheel. It’s still holding pressure as expected a couple weeks later. I enjoy taking my business there.

Ja
Review №84

Vermont Tire is the place to go if you want friendly courteous and quick help with your tire needs. Everyone is really nice and they have Wi-Fi you can use while you wait. Thanks so much guys!

He
Review №85

Quick and competent service. Fair price. And I have to thank the kid from service with a mask on who apologized for getting in my space when he got a glass of water. It showed a concern and awareness that, as a senior citizen, was most appreciated. Not every business is so diligent and concerned for the safety of their customers. Keep it up! Thanks again.

Ia
Review №86

These folks know it all and consistently deliver with great customer service.

Pa
Review №87

Great place, been going there for years. Staff always friendly. And helpful.

So
Review №88

I got new tires on my Suv, very happy!Brought my wife’s Suv for tire changeover, they also did a good job! Price is fair as well.Thanks Dave.

Jo
Review №89

Excellent service. Gave good advice on snow tires and appointment to install was on time and took less one hour. People are friendly and waiting room comfortable.

De
Review №90

Vermont Tire was fast & courteous, very professional!!!

Sa
Review №91

The staff were kind, honest, and quick in taking care of my car. Highly recommend!

su
Review №92

Service guys so friendly. Great place.

Na
Review №93

Nick was super helpful! From when I called to when I pulled out with a new tire couldn’t have been more then an hour!

Ji
Review №94

Weve been using Vermont tire for years. We were a little concerned with our winter tire swap seeing our new vehicle having 18 black custom rims. We couldnt be happier, not a mark on them and the vehicle rides beautifully. Would def. recommend.

Gi
Review №95

Good prices on tires and good selection. Customer service in the Tire Dept is hectic and can be pretty rude/ hostile if youre served by the taller older guy at the front desk. But Tom at the front desk in Tire Sales is excellent, professional, helpful and polite - a shining star here. The work of their Auto Repair Dept is amateurish.

Ar
Review №96

Very pleased with courteous and prompt service. Tires prices were better that other local stores and even Amazon.

Mi
Review №97

Doing my part for the guys working here because they helped me out after I discovered really bad wear on my tires! Friendly service, professional attitude, blah blah. They got me set up and fast thats all anyone needs to know. I suppose I should say that the techs are also super friendly dudes with great parking lot manners and consideration for whatever you throw at em. Will be back and if they read these things, thanks all.

Dy
Review №98

Great friendly service! Not only that, but they got the work done on my car quick! I will be going back.

Fi
Review №99

Fast & quick work!

Li
Review №100

Fast service, good prices and nice people!

Information
29 Photos
100 Comments
4.7 Rating
  • Address:1877 Williston Rd, South Burlington, VT 05403, United States
  • Site:http://vttireonline.com/
  • Phone:+1 800-639-1901
Categories
  • Tire shop
  • Auto air conditioning service
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Used tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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