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AT&T Store
569 E 162nd St, South Holland, IL 60473, United States
Appearance
AT&T Store
Comments
Ti
Review №1

They werent able to accomplish anything, there was even another customer in there who seemed like they were dissatisfied with the service. I told my daughter to just switch over to T-Mobile.

Tw
Review №2

I had the most stress free experience at this location. Ace the manager really knows how to treat customers and technology. If it were not for him I would still be struggling with transferring my data to my new phone. Thanks Ace. Dr. Green

Gl
Review №3

The young man that helped us was fantastic also a shout out to the manager Ace, you guys are great will always do biz with ya💪💪

Ki
Review №4

No, never went in. Went to J.J the food was great

Ne
Review №5

Tiffany and Maurice provided me with excellent customer service!!!

Da
Review №6

I had a AMAZING customer service experience here! My sales rep Nicholas did everything in such a smooth speedy process and was so sweet and explained everything very well in detail! I highly recommend you work with him when going into this store he made my purchase and experience phenomenal!!!!

Yv
Review №7

I had the pleasure of meeting with Nicholas J today for a second time in the last two months to pay my home and cellular accounts. He was not only professional, friendly, and knowledgeable, but met me curbside due to COVIC-19. Nicolas J was able to locate my home account with ease unlike another Associate (left frustrated without success). In less than 7 minutes my transaction was complete. Nicholas is awesome! Thanks for the service!

CO
Review №8

This review is specifically for a young man named Josh at the ATT South Holland, IL location. Josh is the most knowledgeable, professional, and helpful representative Ive ever met at a any cellular store, and probably any retail store. He followed up with me after my purchase to make sure I was pleased with all my services, and even tried to help me out when I was having issues when the ATT man did not complete my internet install the first time he came out. Josh should really be a store manager for sure, or a regional manager. Josh should start a business teaching customer service to companies, and I guarantee that their businesses will pick up on sales. It was such a great turnaround for me, because ADRIAN who I initially purchased my Iphone 12 pro max and three Iphone 12s from at Sams s Club on Torrence would not answer my calls after telling me to call him so that he could help me with my trade ins. I was really starting to regret purchasing the phones after dealing with Adrian. Josh made it all worth while after all. I hope Josh is rewarded for all the good work hes doing as an ATT representative. He surely deserves a better position than just selling phones. When I start my business I would love to have an employee like Josh manage it once he learn the product. Thank you again Josh if you read this review!!!!

Ja
Review №9

Maxine was awesome! We spent quite some time at the store trying to port my number and transfer ownership for my husband’s number. She was patient, thorough, and knowledgeable through the entire process! Highly recommend her for any of your needs.

Au
Review №10

They went out their way to make sure my daughter was able to get a phone

Cy
Review №11

Mo and Angela were so helpful and patient with unlocking my moms phone on january 8th. They are the best!! I cant thank them enough 👍

De
Review №12

Small retail space. Not really crowded like most At&t stores. The staff is very knowledgeable and eager to assist. Many of the popular phones and accessories are in stock.

Bl
Review №13

Tech was really friendly & helpful

ca
Review №14

Great customer service. All were fantastic, including the policeman that was stationed in the store. One disappointment, Samsung how you can charge 1300 dollars for a cellphone and dont add a earplugs or piece. SHAME ON YOU!!!!!!

Ke
Review №15

I cant register in myat&t app. And they couldnt help me log in! But at least I was able to pay my bill.

ch
Review №16

Visited the store last week had trouble getting my emails on phone and tablet. Met with Nickalus he solved the problems in no time .He was very professional great attitude. Shout out to the Security who met and assisted me into store following covid rules.Thanks to both gentleman

Ka
Review №17

Josh was phenomenal. He helped with an insurance claim with great patience. I highly recommend this location.

Ro
Review №18

Stopped in for help with my phone acting up, long story short the help was amazing, I was helped by Hector who took the time to understand my issue and help me resolve it along with his team. Friendly staff and knowledgeable help make this an excellent place to stop by for anyone

Ni
Review №19

I went in earlier to trade in my phone and Joshua was an AMAZING help 😊. Definitely recommend coming to this location.

Pa
Review №20

Recently I visited this location and decided to upgrade my phone. I had the pleasure of conducting business with Nicolas. He was very professional and assisted me a great deal. He is the trie definition of good customer service.

Ke
Review №21

Great customer service

Cl
Review №22

Me and my husband came in to get some tables and we received exceptional service from Nicholas. He went above and beyond for us today thanks again

Do
Review №23

I had a great experience at this att store they had great customer service they really helped me get everything done and helped me with the process to complete my online order for my new phone lines I really recommend anybody with att to go to this store

Ry
Review №24

Great Customer Service Joshua Helped me very well. Also told me about all available offers and discounts. Would Highley Recommend this store for anyone interested in att or anyone that has att.

To
Review №25

Workers there are very kind and very helpful

Ch
Review №26

Horrible experience with the staff person that worked with me AND the At&t company!!!! Leaving this company ASAP!!!

Ch
Review №27

I really enjoy the service here at AT&T Nicholas was a Big help to me!!!!☺️ I highly recommend coming here ‼️

Om
Review №28

Great overall service 🥰

Sh
Review №29

They so nice and polite

ro
Review №30

Great store, Nicholas was awesome.

Ri
Review №31

Everything okay

Pa
Review №32

South Holland

Br
Review №33

Tiffany was very helpful

Information
3 Photos
33 Comments
4.7 Rating
  • Address:569 E 162nd St, South Holland, IL 60473, United States
  • Site:https://att.com/stores/illinois/south-holland/162084
  • Phone:+1 708-331-8727
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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