user
Patriot Auto Sales
310 Spencer Hwy, South Houston, TX 77587, United States
Appearance
Patriot Auto Sales
Comments
Al
Review β„–1

This place is awesome, a God-sent. Very friendly, and professional, the customer service is very good. I would recommend πŸ‘Œ them to anyone who needs a car.

De
Review β„–2

Immensely grateful with Miguel Zamora for helping us get our vehicle. Amazing customer service πŸ‘ŒπŸ» Highly recommend you speak with him when looking f your next vehicle!!

so
Review β„–3

First time getting a car and got screwed they took my money and the car back after 2 weeks worst place ever save your self time and don’t stop at this dealership

Lu
Review β„–4

Extremely overpriced, dishonest and uses unethical advertisement practices.

Me
Review β„–5

Great Customer Service! Robert Was our sales person and handled us with care. The Finance Manager came out and greeted all of the customers Personally. We love our New Purchase and reccomend with 5 stars.πŸ˜πŸ‘πŸ½

Fi
Review β„–6

Horrible Auto place.. I bought a Silverado 2008 and Robert guaranteed me there was nothing wrong . Three days after the purchase the motor was knocking . They took it back and I asked for an invoice on what they did to it and he gave me his word again that it’s fine . NO WORRIES FIDEL .. a month later I just spent $2,000 on what his sold call mechanic didn’t .. I ask everyone who reads this to by past them to the next .

Al
Review β„–7

I just purchased my 2nd vehicle here the atmosphere of Patriot Auto Sales is really welcoming they really make you a part of the family.

Ta
Review β„–8

I would definitely recommend everyone who is in need of a good quality vehicle check out Patriot Auto Sales!!They have a awesome Staff who will help you hands on get the job done!!Thank you Jamie,Robert,and Eddie y’all are Top of the line.. I look forward to doing business with you all!!

Da
Review β„–9

Eddie and his staff are amazing.From the beginning they made sure i was completely happy with my choice.I now have payed off my vehicle and Eddie and his staff stll treat me like family.Thank you for an amazing car buying experience.

Br
Review β„–10

Not too good there either.

Tr
Review β„–11

They gave a chance to get a vehicle!!!

Ju
Review β„–12

My wife and I had an amazing experience. Vincent took his time to make sure we found the right vehicle to fit our needs. We will definitely return for our next purchase.

Er
Review β„–13

Everybody ask for Johnny! He is great guy! Will help you out to the fullest! Guy gets things done! Handles business!

Al
Review β„–14

One of the best car buying experiences that Ive ever had and Ive been to many dealers theyre not the salesmans on they dont drown you dont they work with you they help you and make the car buying experience very pleasant nice smooth no kind of pressure let you walk in and connect with your vehicle that you can make it and they have very nice Vehicles very nice Im definitely buying my second car and my third car from this dealership A++++++++

Pa
Review β„–15

My time and money was wasted and it could have been a lot worse!I drove from out of Austin to get the Honda Element and they pre-approved me getting it inspected. They said it had no issues and that it had just been inspected. When I called to update them on the inspection process one of the staff answered and aggressively asked why I had the car and why i was getting it inspected; his name was Les. When I spoke to Eddie about the car’s issues the first thing he said in response was to just drop it off and he didn’t even try and negotiate anything with me! I asked him and he said he wouldn’t go down on the price when this car needed many repairs. I had to scramble to catch another bus back home. I already went through so much before even getting the car, I can’t imagine what the trouble would have been if I had gotten it. I saw the 3 stars and read some bad reviews but tried not to read too much into it but these guys seriously wasted my money, my time, and their own so don’t read past mine.

cr
Review β„–16

Horrible service. They Towed my car after only 3 days late on payment. Tried calling multiple times but always was asked to call back later because managers werent available. Couldnt even pick up items from the vehicle. The vehicle itself didnt have a steering wheel airbag and couldnt honk! Who sales an airbagless vehicle? It wasnt stated on the carfax so I had no idea. Robert will ask you a million questions before you even get a car so dont even bother. Worst place to get a used vehicle hands down. They dont even deserve one star.

Pa
Review β„–17

Best dealership helps everybody even if you have a repo or two they still make it happen

Me
Review β„–18

It took them 40 minutes to bring my plates, but I understand the person on the phone asked 1,000 questions.

Da
Review β„–19

Very friendly and great customer service thank you mr.robert pena for all your help and making sure I drove away in my new car

To
Review β„–20

Very nice place best experience I have had

Al
Review β„–21

Please DO NOT get a car from here if you do not know about cars, if your are not buying a cash car, and or if you have to finance your car! I got an 09 gmc acadia from this company and i put down 3500 dollars within the next 3 weeks something went wrong with the vehicle it was not drivable they wanted ME to pay 200 dollars to get it towed to them and i refused i got it fixed on my own. I told them the car had power steering issues also but it had fluid drove the car to them they still insisted that nothing was wrong i found a paper in the car from the previous owner who said she gave the car back because of the power steering issues and that she had almost got into a bad car accident with her and her children in the car! So i took the car to a gmc dealer they said to fix that power stearing problem it would cost 2000 dollars so i tried to do a trade in the car itself is only worth 3500 the down payment i paid that they said was coming off the total price which it didnt they kept it they lied! So i called the finance company they said it does not show anywhere where i paid a down payment Of 3500 and that i currently owe 12000 on the car and if i try to pay cash next year it will be 13000 because of the interest rate being so high it looks like im not paying my notes because the price is increasing instead of decreasing do not be a fool and listen to anything they say its anything to get a sale they say they report to credit its only 2 burreaus they report to that it shows up it is and WILL NOT help your credit i lost out on 3500 AND I WOULD NOT IN MY LIFE REFER ANYONE TO THIS PLACE IF YOU HAVE ANY QUESTIONS I WILL PERSONALLY GIVE YOU MY NUMBER THEY HAD NICE BIG GUY THERE LIGHT SKINNED DUDE I FORGOT HIS NAME BUT THEY GOT RID OF HIM BECAUSE HE WAS HONEST ROBERT AND THE OTHER GUY TELL YOU WHATEVER YOU WANT TO HERE TO GET A SALE THE GUY WHO SOLD ME THE CAR WAS A YOUNG AFRICAN AMERICAN DUDE johnny is his name AND THE OTHER ONE IS AN OLDER HISPANIC THIN MAN Robert THEY ARE NOT TO BE TRUSTED THEY PUT MINE AND MY KIDS LIFE IN DANGER TO MAKE A SALE AND ITS SAD BECAUSE THEY HAVE CHILDREN ALSO PLEASE RUN! DO NOT DO IT I DONT CARE WHAT THEY SAY DONT DO IT! Oh and by the way i did not get the trade in the gmc dealership did not want to pay 12000 for a car worth 3500 all these good reviews are fake and probably from his family or friends all they care about is money and a sale take your money and time else where this was just a lesson learned i know better now they took advantage of me! But it will not happen again i hope you see this and it wont happen to you either remember i am willing to give my number i have no reason to lie i am trying to help you not make the same mistake i did thanks MY NAME IS ALEXJANDRIA BRYAN! Ask for my number even look me.up on Facebook i will reply! I promise! see

Ye
Review β„–22

They are never willing to work with you and as soon as you get to paying off your vehicle ALL customer service is out the window! Just rude and disrespectful. I will never ever recommend anyone to buy a car from them!

An
Review β„–23

Please. Hear me out. I purchase a 09 Buick Enclave from this place and less then one month the transmission went out. A $5,800.00 transmission. I spoke with Robert on this and told me that he couldnt do anything, not even get me in other car with out more money. I gave them $3,500 for a down payment and TTL. I lost all that money and the car. They are the most disrespectful auto salesmen ever. Do even waste your time going. They tell you want you want to hear just to take your money.

Ke
Review β„–24

Easy going very open great salesman Thanks Robert

Kw
Review β„–25

The ABSOLUTE WORST CUSTOMER SERVICE from the receptionist and also the two men salesmen Robert and the heavier set one !!! Soon after you purchase they will become very rude and non chalant about the problems on the car . This place should be shut down IMMEDIATELY!

Ni
Review β„–26

Best used car place ive dealt with so far. Very straightforward. The terms that were discussed on the phone didnt change once i got there. Vincente sold me an 09 nissan altima. Would highly recommend.

Ti
Review β„–27

Robert Pena only cares about making a sell. I bought a Chrysler 300 2005 Limited Edition and week later my MPH and gas Guage stop working and i told him and he didnt seem too concerned. A month later my a/c compressor went out which cost me $500.. And a month after that when i switched gears my car would kick which now i think i have a transmission problem and i only had the car for 3 months... I wouldnt recommend this place or Robert Pena.

le
Review β„–28

Nice people!

Na
Review β„–29

Ok, where do I begin. well, first of all the owner, Eddie Richards and his wife are one of the nicest, amazing, wonderful, christian people I have ever met. They are very sweet, the biggest kind hearted and loving people. They work with you and understand your needs. I have bought 5 cars from them and I promise you that I am soooo happy with them all. My son and daughter have purchased from them too. They are super satisfied with their purchases. Other than the 2 cars that we wrecked they were in still in super excellent condition. You will be satisfied with them no matter what vehicle you buy. These people are not the shady, rip-off car dealers. They do excellent jobs in taking care of their customers.I also wanted to let everyone know about Robert Pena. He has worked with Eddie for about 22 years or so. He has been there to helped me find the car and the right price I am looking for. He is also another kind, patience, and very nice man.I can guarantee that you will be extremely satisfied with your purchase and returning for you second and third purchases.Thanks, Mr. and Mrs. Eddie Richards & Robert Pena

Jo
Review β„–30

All these reviews were likely done by his family or friends. He (eddy) listed a vehicle with 90K miles and when I went to check it out it had roughly, 105K miles. His response? We do test drives. So when I continue talking to him I ask for the CARFAX and it shows he bought from the auction with 103K miles. I told him Im not doing business and walked out. Would never recommend anyone here. ALSO if you notice their FB and all other reviews were done within the past 3-6 months. Looks like they hired a PR person to clean up their mess.

El
Review β„–31

They just take your money. The Vehicle broke down in not even a week

el
Review β„–32

I felt like my experience the passed Saturday was horrible I took the time to write down my information for what so they can tell me let’s cut to the chase for me to get a 2006 Chevy impala it was going to be 3,000 down with out running my s.s or telling me what the banks said my experience was horrible I came 40 mins away for nothing never again

Jo
Review β„–33

Great service friendly people!

Ra
Review β„–34

Worse customer service ever. And they played me out of 1000 dollars

Ed
Review β„–35

Fast friendly service

Je
Review β„–36

I went there with a good amount of money to buy a SUV but my credit was no good, what ever happened to buy here pay here

Ca
Review β„–37

Nice place to shop

Ar
Review β„–38

Friendly staff works with your budget

Cr
Review β„–39

Very bad customer service. They are very rude and unprofessional i wouldnt recommend anyone to this place! i had to post a star if it would have let me i wouldnt put any stars

Ma
Review β„–40

Just looking

Lu
Review β„–41

I havent been here.

El
Review β„–42

It was a bad idea to come buy this place

jo
Review β„–43

Sammy gives the best quality customer service my husband got frustrated for a moment but sammy kept his word and put us in the 2010 Chevy Camaro thanks Samuel

Information
8 Photos
43 Comments
3.6 Rating
  • Address:310 Spencer Hwy, South Houston, TX 77587, United States
  • Site:http://patriotautosaleshouston.com/
  • Phone:+1 713-947-1245
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Similar organizations