Great service and out of over 6 places I checked prices at for my car battery, auto zone was the cheapest for the type of battery I needed. They even installed the battery for me. Now thats great service in my book! O got the Duralast Gold Battery for about $171. Nowhere else could beat that price for the quality of battery or the same specs as that battery has such as cold cranked voltage and cranking voltage. This was the best battery choice hands down
Tori and Butch were such a tremendous help! They answered all my questions and were very helpful and patient. The customer service was amazing!
This is my favorite auto parts place. I live in between 3, but this store is always the most helpful. I bought a new battery and they installed it right then. Great team. Ill be back next time I need an auto part.
There are 5 star hotels and then there are 5 star Auto Zones. This Auto Zone is in a league of its own compared to any Auto parts store Ive ever been too! Our battery kept going out every month and I took it in to have it checked. Torey came out and verified the battery had a bad cell. It was getting close to closing and I should have gotten to the store earlier. Torey looked in the system that it was still under warranty, got me a replacement, and then brought all of his tools outside and not only took the old one out but then cleaned all the battery terminals and replaced with the brand new one. I will drive out of my way to come to this Auto store!
This store is amazing! Butch and all the associates have been mega helpful. I trust their advice and recommendations.
I really like this place. Super friendly sales people.
Helpful. Clean. Organized. But always a line
They got it right this time guys help me out gave me great service and werent crowding over the top of me trying to get me to buy something I dont need I know my vehicle very well and last time I checked the people that work the cash registers at AutoZone or not mechanics they may have advice but seems how I have actual seat hours towards a degree in automotive technology I would rather not be told by somebody who is not a mechanic what I need to fix my vehicle and these guys seem to Intuit that and respect it even directing one of the other customers questions to me for verification when he was unsure of what to recommend
Yeah that’s just AutoZone but they did have something I have been looking for for a while so it worked out pretty well
Nice - disposed of old lawn mower oil. Nice of them to take it.
Always find what I need here
Thank You Vern from Auto Zone in South Jordan location for helping me with my Lexus air filter and gasket!!! Great customer service and very helpful!!! Will always be coming to this location in the future.
Always kind and knowledgeable at this location. One of my favorite to go to. Easy in and out. Need random parts or car supplies. Easy to work with, honor the coupons. :)
I only needed new brake pads, but I saw one of their employees in the parking lot helping a customer and when I needed to pull up my membership they went the extra mile to find and update my account.
Vern is an awful store manager. Worked here for a while and did not have a good experiences. He fired me for putting in my two weeks. I come back in and shop for my Subaru and golf, he makes me and my friends feel like we are stupid and don’t know what we are talking about. Will not be returning as long as he works here.
HERE IS A SHOUT OUT TOMATTHEWWHO HAS BEEN WORKING OUT HERE ON MY CAR BATTERY FOR OVER 30 MINUTES...IN JANUARY...IN THE SNOW...WITH NO COAT....UPHILL...BOTH WAYS...AND STILL HAS A SMILE AND A HAPPY ATTITUDE.I WON’T EVEN LIE...MY FACE IS TOO NUMB TO SMILE.BUT TODAY THIS GUY GIVES MORE THAN 100%.The guy inside was nice enough as well, and helped ring up my purchase, but I feel extra grateful for Matt today. What a guy! Thank you for your help Auto Zone!
Stopped by for a simple part. I didnt ask for advise but vern felt very compelled to discourage me from buying what I needed and was very belittling in the process. I will not be returning to this location as long as hes there.
Shout out to Butch! You went above and beyond to help me out. Completely satisfied with the service I received. I did not realize that they were about to close and they kept helping me without the pressure or feeling like they were trying to kick me out. Every time I come to this store, I feel like they have what I need. Its always clean, its organized when I go there.
Tori was absolutely amazing! He helped me replace my battery in my car and went above and beyond to help me out. I came in very stressed out and upset and he put me at ease. There was a lot of corrosion built up on the battery which made the situation a lot more complicated than just replacing the battery. Tori did everything possible to help me out. I am so glad there are still good people out there that are willing to help above their pay grade. I am so so pleased with my experience at this AutoZone and I will continue to be a customer because of this amazing staff member. I cant say enough good things about him. I am just so grateful for everything he helped me with. He deserves a raise!!!
Nice employees! Happy to help with a battery check and even checked the alternator just to make sure. They made sure to let me know I could borrow told to install the new battery.
The employees are always so helpful and knowledgeable. I will always stop there first.
Vern thinks he is a great Store Manager, but all he thinks of is himself and criticises all employees all the time. He will stab you in the back at all times to make him look good.He should not be a Store Manager, he cant do his job, and he relys on other store managers to help him do his job. And keep personal affairs ou of the store and away from other employees.
Extremely nice. Took me to what I needed. Opened the bottles. And offered to help. And then he said Thank You!
This is my favorite Autozone. Clean, with friendly and helpful staff.
Will never shop there again. We bought a bulb at the suggestion of an old gentleman that worked there and assured us it was it and so we tried to install it and it was not correct. We literally just turned around since we tried to install in the parking lot and he would not return. He said we chose to take it while he was the one who told us that was the right one. TERRIBLE CUSTOMER SERVICE!!
We own quite a few Classics. This is the only place we will go to. The staff is extremely friendly and very knowledgeable
Most of the employees were helpful but Vern was very condescending and made me feel dumb for the questions I would ask. Will not be returning to this auto zone, or anywhere Vern may be located at..
Things are kinda pricey here but the employees are very helpful and friendly.
Extremely knowledgeable staff makes this store. Most items in stock. One of the best Autozones out there!
This auto zone location has great customer service! As I walked in I was greeted and asked if I needed help by one gentle man, Than as I was leaving I was offered more help to find what I was looking for at a cheaper price! This store really acknowledges you and is willing to help find what you need!
Great place for part for your automotive needs. Staff was very helpful.
The staff at this store has helped me diagnose and fix multiple problems. These guys know their stuff and give great advice, even take the time to teach me the way to diagnose an intense electrical problem. Great people helping out!
I’ve had to go to this Autozone on several occasions and they are always professional and truly want to help you. They are honest and the people I’ve dealt with really know their stuff. Even when busy they make sure to acknowledge every person who walks in the door. They’ve saved me time and money with batteries, windshield wipers, lights and other car parts.
I seriously dont understand the bad reviews; Ive been coming here since they opened. Great service, very helpful. Im glad to have a knowledgeable parts store so close.
The staff is very friendly and helpful. I always find what I need here.
The best auto parts store around. Staff is super knowledgeable, helpful and friendly.
Been coming here for a few years now. All the guys treat me super well and have been super helpful. Will continue to keep coming back without a doubt. Best autozone around.
The employees greeted us as we walked in and asked us if they could help us find something. They were so friendly and courtious with my hubby and I.
As always the employees are super helpful and get me just what I needed.
Staff is always helpful.
I love this store! The gentleman who helped me was very kind and informed me of all my options. Even put new windshield wipers on my car in the snow! Great customer service!
This store has the best customer service ever and should be the example for every other store. It is also always very clean and orderly and easy to shop in. All of the employees are very helpful at all times
Butch is the man, thanks again for helping solve my car problem .
Always have what I need, for a good price. The workers are helpful, and their rewards program is pretty ridiculously good. You get $20 back for spending $100 (its not quite that cut and dry. You earn a point every time you spend at least $20. 5 points gives you $20 on your rewards card) most of my purchases are around $20, so it is way worth it to me.
Wont be back new hobit looking guy walks around like a pompus A$$.. have seen him all out lie to customers!Edit .5.01.21Changed my original 1 star to a 5 the kid behind the counter has changed and the energy in the store seems back to normal . Great guys!, very helpful! Been a godsend during the last year being able to work on my cars defiantly saved my marriage.
They alway take care of their customers
Stopped in with a tail light problem, they didn’t have a replacement part but were able to get mine back into working order. Went out of their way to help and didn’t charge anything, great guys and an awesome shop. Highly recommend!
I’ve been to this autozone countless times. in fact, i go in so much, the people there don’t get surprised when im in there everyday lol. this location doesn’t compare to other locations at all. the employees here are outstanding at their job and treat the customers very politely and always sell the right part. they have never once sold me something wrong, or told me any bad advice about my car. i love all of the employees, but the only names i can remember are butch, tori, brandon, shane, and jay. these guys are very welcoming and always treat me great. i would strongly recommend coming to this location for any of your car troubles.
My battery went bad before it should have, luckily these guys are honest, and I got a full replacement! I love this auto zone! My 3rd time in this location, and happy every time!
Helpful staff and got exactly what I need it.
Friendly and thuro staff
Great service!!!
They were super helpful and friendly. The store manager took the time to help me replace my car battery because I have no idea how to.🤦♀️ He was great!
Very helpful staff
Great supplies, great service, opened great hours.
I love this place. They always are so helpful with my DIY auto repair projects.
Went in to have them check my battery, which they told me was bad. I was in a time crunch and figured I would ask if they did onsite battery change. I dont change batteries often and I figured they could do it quicker than I could. When I asked the employee about doing so his response was Not for fully grown men that are capable of doing it themselves. We only do that for little old ladies. It made me feel about two inches tall. I am capable of doing it, and I did do it. However, to be made to feel less for asking a question about something that other auto stores do happily I feel is unnecessary. He could have simply said no.
They tested my battery and installed the new one quickly and cheerfully. So nice and helpful!
I was really impressed with the customer service here. When they found additional information that they thought would be helpful to us, they came and found us in the parking lot (in freezing cold weather) to let us know. It made a big difference and saved us a bunch of time and enabled us to get the problem taken care of right away.
Wouldn’t let me in 10 minutes before closing and all I needed was some brake fluid. Another time they wouldn’t take my oil to recycle it. Oreillys is a little further from my house but I’ll be going there from now on.
Wonderful staff both in the morning and afternoon! They help where they can and always try to add some tips along the way. Definitely some great people!
It was late, near closing time that I needed to retrieve a 5/8 spark plug socket with a swivel extension to change cylinder #3s plugs and both guys who were working the evening shift seemed to be well immersed in the knowledge of troubleshooting problems as well as the experience fixing them. Five stars!
Super helpful and friendly staff.
Have been here a few times. Guys here are always helpful, patient even with my lack of car knowledge. No complaints.
Horrible customer service! Was told I needed new break pads and rotors on my front tires. I don’t really know anything about cars but I knew what I needed. While telling Reed what I needed I asked him what tools I would need to get the job done as well (so I could buy them). He was condescending, rude and just basically acted annoyed with me the entire time. It made me feel super uncomfortable and if I didn’t need these things I would’ve told him off and left. Get employees who are willing to help and answer questions.
Preston M helped us the day after Christmas and he was so nice and polite. He didnt mind going out in the cold to help us and held the doors open for me. Give that man a raise!
Staff was friendly. Hours are convenient. The first employee I worked with didnt seem to know anything. He was doing a web search for which transmission fluid I should use when someone else told him what to do. Later, the same employee told another customer hed have to get help from the guru.The other employee I worked with knew what fluid to get and asked me if wanted one or two quarts. I wasnt certain and he told me, Its your car. Not the most helpful.
He was acting like I was a shoplifters or something.
The staff here was absolutely amazing!! Vern the manager and Brayden were both very helpful and polite. They turned a stressful situation into a breeze! Thank you guys, I wish more businesses were like this! :)
Thank you for all of ARE car emergencies and treating us like family!
New. Staff was friendly, parking was ample and they found my part quickly. I was in and out quickly and my problem solved with dispatch. Convenient location next to Nielsens Custard in SoJo.
Great service here
Brayden went above and beyond in helping me today with my car battery and even my filter. I am completely impressed with the service he has provided and because of his honesty and attention to detail I will continue to come back from here on out.
Always have had a great lunch, food is great...
I avoid this store whenever possible. The people here just dont know cars, or about the parts for them. I had an issue on a Ford car, and needed to buy some Brake line. I told them the make, model, and even brought in the actual part. Two trips and 40 minutes of waiting for them to try and find the part, and they could never find anything that I needed. I have done several minor repairs that needed bolts and simple parts, and they just cant ever seem to find them--maybe they dont know what theyre looking for.I took the issue to NAPA, and they found the right parts for me in 5 minutes.
Sold me some defective headlights that went out after about a month. Cashier refused to give me a refund or an exchange, told me that they wouldnt do anything. Very disappointed in the low quality of the product and the service, will not be returning. If you want good service or even decent products, go somewhere else.
Great staff and they have everything that you need. They are minutes from my house and we love that. Head in for your car parts needs.
I really appreciated their respectful service and willingness to help.
Great store. Excellent product recommendations that made the repair easier.
Its very helpful to have this place nearby. I will say though that the rental tools are very overpriced. I got a vacuum pump and gauge manifold which together sell for $150, but I had to pay $300 to rent them. Its not a problem since I can get a full refund on rentals, but still.
Great costumer services all the time that i need some help they are there to help thanks.
Great customer service always has regular wearable parts in stock. Ability to answer all of my questions never treats me like a stupid girl each other auto parts shops do.
The staff was incredibly helpful. They checked my engine light and gave me several ideas to fix it. Clean store.
I bought a battery charger it never came out of the box was never used but my fiance had three major Strokes and spent 5 months in the hospital when I went to use it it was broken they refused to exchange it or do anything because its been past the 90 days I have been a long-time customer of AutoZone and after this I probably will never go there again
Worst customer service! I went in needing help with a locking pin for a hitch & not 1 of the 4-5 guys working offered to help. They stood behind the counter and stared at me when I asked for help. So disappointing!
Always friendly and knowledgeable. Good to have it so close.
They took very good care of me i will differently be going back
Brand new store, lots of help on staff. They were to heavy on the STP oil filters. I prefer a Bosch which they had very limited selection.
Grateful they had there oversized battery I wanted, and even helped get it installed on the spot! Thanks Jay.
Helped me find exactly what I needed quickly. Good location
I find that typically theyre more helpful than other automotive parts stores
My husband likes this place and hes a mechanic that is constantly using auto zone and other car part places so I trust him.
Friendly and helped right away, super quick and painless.
Good service, good prices.
I love auto zone. Best place to get car parts!
Very helpful employees who helped me figure out what I need and what would work best!
This a great store
I like this autozone. Barbara is awesome and helped us out when we are in need.
AutoZone free test tools free help great prices you guys are awesome. I went into their competitor and they said they will match anybodys price I said why dont you just beat it to begin with so I dont have to play games the guy said thats just how we do it here I walked out. And yes it was ORileys OReilly.
The manger saved my day I couldnt get my belt on and he came out to help. Wish I could remember his name.