Very disappointed with them, we always had good luck buying from them but not this time Last September (2020)we bought and paid for a special order refrigerator. We kept being told because of Covid it was going to take awhile, and we understood that but over a year later we still didnt have it after being told constantly wed have it the next month. Our sales person Eric and manager Jon didnt even try to find something else for us, and never called us back when they said they would. We felt this was horrible customer service.

Bought a new fridge, salesperson was very helpful.

Wife and I purchased a full Samsung appliance package. Due to COVID, suffered major delays but our salesman Wayne gave us the best deal and consistently checked order status for months. Manager Tony got involved part way through and was able to provide a loaner appliance due to extensive wait time. Very happy customer and grateful for these guys handling us so professionally. Great appliances and above-and-beyond service!

The sales person was polite. But the morning of delivery he called and told that my freezer was out of stock. Why was I sold the the freezer if it wasnt in stock. Now Im waiting for my credit card to be refunded . I shop at abc warehouse for all my appliances. Very disappointed.

2nd. Item Ive bought from them very knowledgeable, and helpful, very happy with my appliances!

Very nice staff, very helpful I give them 100 points 😄.

They dont have the largest selection but you can still find something. The ladies are very nice and work with you. Id purchase from here again.

Joshua Kerns and Wayne Bell were really helpful in getting are family a wash machine at a really good deal.

Great experience....our salesman was Justin and really like the fact that he is concerned about your selections & purchases. I will only work with Justin

The ABC Warehouse in Southgate was tops in its field. There was no pressure by my salesman. I absolutely love my gas range stove.

Tony at this store is the man. He is knowledgeable and gets you want you need not what he wants to sell you! Definitely go and see him!

Awesome guys there. Very helpful

It was terrible. A girl was on the phone and was told to take care of us, but she never did and nobody else did either. We walked around for 30 minutes and walked out really upset. People today are just plain lazy and dont care and we were going to purchase a 70 TV and refrigerator and washer and dryer. Oh well they wont be in business much longer with their attitude.

I had a great saleswoman! I got what I wanted with no hassle. I am a huge fan of ABC Warehouse! Great prices and great service.

A great overview of Home selections styles that is stored for low price purchases. ABC is a final stop for a Familys complete household furnishings.

Great people they do care and want to take care of there customers.

Joe Cosman is probably one of the most helpful and personable sales associates I have ever had the pleasure of dealing with.

Had a great experience at this particular location. We needed a new refrigerator ASAP and Tony, the store manager, came to our rescue. Not only was he knowledgeable about the products and manufacturers the store carries, but he was also extremely patient and not pushy. Also, a very clean and organized warehouse. Will definitely shop here again. Thank you so much!

Travis is an awesome salesman. Very attentive and friendly. Very honest and professional. No BS just gets you what youre looking for... if its not available hell find you a comparable product and will let you know when it will arrive. Hes be around for 18 years. So if you need help and are planning to shop at this ABC, Travis is the guy to ask. Thanks Travis for you help and patience with me and my wife!!! Youre awesome man

I placed an order in store after an hour of searching with the sales rep for items. One week later I come to pick up my items to find that they have been sold to someone else. I cancelled the order over horrible business. I will never shop here again. Commit to what you say, and do go selling products that are already paid for by someone else.

We went in and they didnt even have power and they still placed an order for the stuff we wanted! In the age of the furniture shortage, I was able to get everything I wanted with very minimal delay!

Workers need to wear their masks and correctly there. One had it off completely in hall and back area where we were walking, and the other had it half way out front. You have to do better than that with families going there.

Your employee Jon at the Southgate store is the most helpful person. We took up so much of him time and he was just awesome. Thank you for making our purchases so easy.

My sales guy was the greatest. He was very helpful and stuck to what I needed.

Our family needed a washing machine as ours had bad motor. The ABC team member, Eric Mullins was Extremely helpful and quick in response to anything we asked. We did buy a new washer and it was smoothest time we ever had buying new appliances. Thank you Eric Mullins for your excellence in your job. ABC warehouse in southgate should be happy to have people such as him there.

Go see Justin great sales rep.

Very nice people work here. Great with customer service.

I had an issue with an online order that I was charged for, but the order was never pushed through. I called and spoke with Chad. He resolved the problem and got me the appliance I need sooner than expected.He’s been a great help the past 3 days with my calls and questions.Highly recommend ABC Warehouse and their associates!!! Thank you!!

The employee was very nice and helpful, i got my item and was satisfied, thank u very much. Keep it up !!!😁😁😁

Great experience! My salesman Greg was fast, reliable and communicated with me every step of the way. I highly recommend you go see him if you need appliances and you do not want to wait months to get them. Get the warranty! It’s worth it. Thank you ABC Warehouse and Greg! 👏🏼

Super friendly staff and a great selection!

Eric was great to work with, took the time to help and explain everything we were getting. Will definitely be back!!

Went to the Southgate ABC Warehouse because just as my luck would have it my refrigerator died right before Christmas! I was greeted by Sandi Robinson who made me feel like I had absolutely come to the right place! She was so helpful and knowledgeable and made me feel like she was truly my advocate! She saved my Christmas!!!! Got my beautiful Lg stainless French door yesterday and I absolutely couldn’t be happier!!!Thank you Sandi!!! You saved our holiday! We knew we were in good hands from the moment you greeted us with your infectious smiling eyes! We will never go anywhere else!!! Thank you for all your hard work!!!

Prices are higher than expected. Found the same Dishwasher for $100 less at Lowes and they delivered next day for Free! Disappointed with the Salesperson who didn’t seem to care if we purchased or not:/

They were very busy to the point where Joe, the manager, had to pass me off to Greg who was very helpful and nice. I found my stove for less at ABC online and they gave me the difference.

The store Mgr. Joe was very helpful & informative. We bought a 50 TV & again Joe was great!

Good prices and great manager.

Helpful clerk, waited on the minute we entered store. Very knowledgeable about products.

Ordered a washer and dryer from here had to wait a week for delivery and when they were delivered the delivery guys scratched and had dirt on both machines. They were supposed to hook up the washer and they left both machines in the rain at our back door before we could unlock the armor guard. Now we have to carry both machines and wait another week for new ones to be delivered and cant use the ones that were damaged. Will never purchase anything from here again.

Good service for 20 yrs at southgate until now. Salesman Wayne doesnt know the merchandise he is selling. I asked specifically if a $900 tv stand came in black or Grey and was told no. Floor model was brown. So I chose a different one for about same price. Took day off work for delivery. They then broke the last one in stock on day of delivery and it was placed on backorder. Went online myself and what do I see. The original stand I wanted in the color I was told they didnt sell. I then switched my order to the one I originally wanted. It was on backorder as well which was fine. Came in a month later so I then took another day off to be home for delivery. Got email day of with a 4 hr delivery window. Got a call from driver saying he was on his way. See me in 45 minutes. 2 hrs later I get a call that the stand is still on back order and not coming. So now 2 days I wasted taking off work. Horrible service anymore at southgate location. Thier excuse was we thought it was here. I paid for assembly. How do you not know it was never assembled.

Great service! Answered every question I had. If they were unable, then they found someone who could in a very respectful manner.

Very helpful the young mans Name was Chad very professional. I would recommend him to anyone.

I go here because they have appliances in stock to take home that day. Thats money dude.

Awesome Deals 75 inch Samsung 4k smart TV for 1199.99 regular 1699.99

Our sales rep was awesome and she helped my mother! Stuff like this keeps me coming back!

Bought a dryer Saturday that was told was in stock, paid for it drive around back to pick it up and they said I’m so sorry we don’t have it, said it would be in Monday, it was not called Tuesday said the order was never placed, went to get money back, the manger called us a lier said that was never the deal it would be in tomorrow, got our money back as the manager walked away he said “good luck getting a dryer anywhere else because there is none” how is this ok!!!!???? 2-23-2021

Went to the Southgate location for a black Friday furniture deal. Salesman Greg was very attentive and helpful during our visit and made our purchase experience smooth and easy. The rest of the staff were very helpful and polite as well.

Service was horrible. Waited 30min in one spot waiting to even be acknowledged by anyone on the staff. I had to call the store from inside the store just to get some help. 👎 👎 👎.

Went to buy a fridge.. Sandy was really nice, helpful and was a pleasure to deal with... The delivery guys on the other hand was very rude and unprofessional..I called the store asked to speak to manager I was told he would call back...never got that call.. I called corporate store got told regional manager would call back... Guess what never got that call either.. I did get a call from the rude,unprofessional driver asking if I still wanted it delivered, I said of course I do its my property.. he replied with its not yours until you sign the paperwork. 30 minutes later I go outside and my fridge i just paid 1900.00 for is sitting outside next to my porch never even signed no paperwork needless to say I wont be be doing anymore business with ABC Warehouse and wont refer anyone else to do business there either...

I went here recently as it is my fathers favorite place to shop appliances. I was looking at refrigerators and the ones that they tried selling to me were not what I wanted at the prices they had which were not the same as their website. We went elsewhere. I understand they need to make sales but, I dont like the haggling that they try to do.

The people are great. Justin BORDEN always takes good care of his customers

Good prices great staff although I didnt get a call when my TV was in I had to call and enquire and still waiting for my sofa to come in

Great service, friendly, knowledgeable and didnt take forever.

Best 4ktv, appliances, mattress store in town

Greg was a great salesman. He was very knowledgeable about the product.

We are new customers at ABC! We purchased a refrigerator and had an amazing sales lady in Ms. Nicole! We have since had a small issue arise with the new fridge. I have now talked to and dealt with Tony a few times in regard to the matter. The customer service and friendliness of Nicole, Tony and every staff member at store 10 that we have dealt with on this journey has been 100% top notch!This is something lacking in many businesses anymore. I was pleasantly surprised! We will be coming back to ABC for all our appliance and furniture needs going forward! Keep up the good work store 10! You have done a small part in restoring my faith in people and companies!

Great people, the item I ordered was cheaper then the competition and they stored it for me till I was ready for delivery. I’ll be back for more. Thanks ABC team.

Greg has been a great help with all my electronic and appliance needs, he most definitely is a resource for all our needs thank you to Greg and the Entire ABC Warehouse Southgate Staff great to work with ⭐️⭐️⭐️⭐️⭐️

Great selection and prices. Staff were SUPER helpful, especially Justin B. who went up and beyond for us!

Salesmen are intelligent and quick,get you exactly what you need,make good suggestions to be sure you have all you need to do the job completely,loaded up ASAP!!Love these guys!!

Always the best deal on town !! They have very helpful sales reps with a clean and friendly environment.

Friendly people. Personally had Eric helping us with what we needed and he was great.

Eric is an awesome salesman, he went over all the choices with us. He helped us to purchase the right fridge for our home! Thank you Eric

Friendly people good place to shop

Got a great GE fridge for a good price from a friendly lady named Sandy. Highly recommend!

The staff were so friendly I will recommend them to everyone I know

Very good. Salesperson name Webbie great. Thank you for being Professional.

Had an issue with my Whirlpool stove that I purchased from here so I called them & the salesman tells me to call Whirlpool that it’s under manufacture warranty so I did & it took forever to get ahold of someone at Whirlpool & quite a few attempts! Finally after the holidays I get someone for them to tell me that if the defect doesn’t effect it’s use that there will be a charge! Really?! Then whirlpool tells me to tell ABC Warehouse about the defect, I tell them I did & they told me to call you! So basically after you spend thousands on appliances they pass the buck back & forth! We purchased a stove, refrigerator, dishwasher & microwave all Whirlpool! Not happy at all with the entire set! I will never ever buy Whirlpool appliances again! Pure JUNK!!

Im happy with the tv and deal I got from Sandra robinson. Wonderful Communication. If I ever need appliances or furniture I will only go through Sandra robinson

I went to the Southgate, ABC Warehouse location looking for living room furniture. I worked with Joe Cosman at the store. He was great to work with. I would definitely go there again. I also used DHS Delivery Service, with Doug Szymborski to delivery my furniture. He and his crew were fast, professional and courteous. I would recommend them for your moving needs as well.

Our fridge and stove died during a power outage and little did we know it was the absolutely worst time for this to happen - during a pandemic. Due to the National appliance shortage, almost every box store we went to had a late November or December delivery date for appliances that weren’t even our first choice and we wouldn’t have been happy with them.After my colleagues told me about ABC warehouse, I called and spoke to Tony while we were driving there. He was the only person in our 9 phone calls to various retailers that was willing to look up what kind of appliances we were looking for and found exactly what we needed! Best part is that we were able to get the LG Craft Ice fridge and LG WiFi Air Fryer stove for the price of just the fridge at other retailers. The absolute best news...Tony was able to lock in a delivery date 2 days from our purchase date! We are so grateful we came here and actually purchased the appliances we wanted from the very start and didn’t have to wait months due to our unfortunate situation.New appliances are arriving today and we couldn’t be more excited! Thanks Tony (x3) and ABC Warehouse!The Ferreras

We dealt with Greg when our fridge went out and he helped us out. Tremendously grateful for the fast service.

The refrigerator is very necessary in daily life in my family, I went to Abc warehouse (18605 Eureka, southgate, MI 48195) to order a Samsung refrigerator, model: RF 22R7551DT on July 9 / 2020 and I have paid in full once, total $3.044.40, the store staff told me that from 6 to 8 weeks will deliver the goods to me, up to now 4 months 25 days, the store has not delivered the product to Me, it took me a lot of time to get to the store but the salesperson made an appointment with me more than 10 times, and the answer was: now I dont know when it will be available. The shopkeeper asked me to cancel the order I bought and said that it is no longer available, while The home depot (Woodhaven) still sells the item. I do not agree with the resolution of the ABC warehouse staff. from the perspective of me, how do you feel?

They went out of there way to get us our new fridge

Travis at the Southgate Michigan store went above and beyond to help us get a new stove. Highly recommend him.

As first time home buyers my husband and I were clueless about appliances, but with the help of Erik we were able to get the best prices and everything we needed he took his time and explained everything to us (even took his time knowing they were closing in about 30 minutes) he didn’t rush us or pressure us into getting anything he just gave us his best knowledge about all the appliances we asked for! Great service would highly recommend!!

Eric was a PHENOMENAL customer service representative here. He guided me through the entire experience when i thought i wouldn’t even be approved to finance the product i wanted. He got me approved when i felt hopeless, walked me through the pricing, and answered all of my concerns honestly and upfront. I fully recommend talking to Eric when visiting this ABC Warehouse location.

Its always a great place to shop they always treat you great 👍

I’m very grateful for the service they provided. They let me shop and look around without being harassed. When I did find something I liked they gave me a great deal. I’m officially a loyal customer to ABC warehouse since they outshine other competitors.

Not a good selection. Nobody even came over to greet us or ask if we needed assistance. Very disappointing.

Great appliances

Great service. Always greeted at the door. Employees are nice.

Excellent place to go for everything for the house, from the bedroom appliances for the kitchen, laundry, kitchen, living room furniture, TV, surround sound, and they stand behind all products they sell and great prices!!!

They were out of stock on many items! My friend wanted a 32 inch color TV and they didnt have

Eric Mullins portrayed some of the best customer service I had seen in a long time. He was very patient and helpful when I asked about prices several times because I kept forgetting and he made sure I knew exactly what I would be getting for the price. Overall, we had exceptional service with Eric and ABC Warehouse as a whole will very likely get our business again.

I want to ABC Warehouse looking for a flat screen TV and a microwave our sales associate Chad helped us find what we needed it was very helpful extremely knowledgeable very kind I felt very welcome and we got a great deal on the TV and the microwave thank you Chad

Greg is the best salesman at ABC warehouse of Southgate he is professional polite and knows what he’s talking about ABC warehouse did outstanding job hiring Greg!! Greg is awesome and terrific!

Lots of deals. Nice folks

Went there recently to get a DVD player. It was one minute before closing and they had a lot of lights already turned off. They turned the lights on and helped us pick a DVD player without any pressure about closing time. That is how retailers should treat customers! The DVD play made an elderly relative very happy that day because he could watch Lawrence of Arabia. Thank you ABC!

Store needs some updating and better arrangement of products but sales person was helpful and pleasant.

Tony the salesman was extremely helpful to me I take care of an elderly gentleman and a chair had a bad experience with ordering somewhere else called him in the morning that I canceled the other chair and he said I have chairs here right now I walked in an hour later met up with Tony he took me back call me to pick whichever one I wanted and he would deliver it the next day and come to find out he actually had it delivered within 2 hours way to go Tony thank you

Was mislead by an employee who just wanted to make a sale. I asked beforehand if one of their remote starters could be installed in my vehicle due to it being somewhat older & was promptly told “yes, they can be installed in any car”. When I took the purchase to be installed I was told that i was sold the wrong parts to begin with, in addition to them not even being able to install one in my car at all. Would absolutely never shop here again!

Only people shop here are Grandads at Grandmoms but my wife chose to go here to spend $600 on a $300 dishwasher so I guess I shouldnt blame the store but their selections are so out-of-date and prices are so ridiculous once again only grandparents should be here.

They advertise great prices but when you get in there those items are hidden somewhere and they act like they cant find them. Thats not even the worst part. They have quite a few salesmen there but when I go in it seems as though they dont want to or have time to help me. Even though I see many of them standing around chatting. I went in last week to buy a TV and I was trying to get a salesman to help me but he ignored me. He was chatting with another customer that was already being helped by another associate. I had to get someone else to get his attention and he finally came. I asked him my question, he answered, then walked away. I had more questions, but he wouldnt know that. I instead went to Best Buy and gave them my money. I will not be going to this place. Not that I think they care. I must not be the type of customer they want.

Jennifer is the only one I will go through, she helped me get the right plan on what I wanted.. I cannot praise her enough! I have sent others her way! You will no be disappointed in her, she’s so kind and helpful!!

Very good service and Justin the salesman was great......

Jon Gale was the man. Highly motivated sales team, a lot of In Stock items not available at other places.

Rip off artist for the Labor day sale. Try to sell a stove that was damaged with a box knife, which they knew about. The box was cut open on the top. Trying playing stupid. Ill go to a pawn shop before going back at the Southgate ABC WAREHOUSE STORE. Bad Business.

Well staffed and very helpful.

Just went in to look but they are very expensive.