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CubeSmart Self Storage
13333 Eureka Rd, Southgate, MI 48195, United States
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CubeSmart Self Storage
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Da
Review №1

Jennifer the manager was absolutely AMAZING!!!This was was first experience ever renting. Storage unit and she answered all my questions and helped me understand the process every step of the way. She showed me several options as far as unit sizes and helped me pick out the best unit for my needs. She truly made the entire experience fast and efficient.

So
Review №2

I am very satisfied with Jennifer’s customer service. I appreciate detailed information she provided and it feels great to have a pleasant experience it’s so challenging lately to find amazing service like Jennifer’s. I am thankful Jennifer for your amazing service!

S
Review №3

Jennifer was amazing! She went above and beyond! I feel super comfortable with the storage unit! She didn’t rush me and was super patient with explaining everything to me. I’m very grateful! If I could give more stars I would!

Je
Review №4

The management here is unprofessional. Walked in and found that the door is locked and it should be open by the office hours yet theyre not. Only when I called corporate suddenly the door is open and someone is magically there.

Ma
Review №5

The staff there is so nice and helpful. The storage building is so clean. And the price is good too. They always have good price promotions.

TJ
Review №6

There was one person who had her stuff sprawled in the middle of the driving area at the outside storage area but that was no fault of those working there. That person was just inconsiderate. The storage is clean and secure for both inside and outside storage. I did not interact with anyone that works at the storage. I did not notice dumpsters in the area so if you want to toss out anything you have to take it elsewhere.

Ki
Review №7

The specials that they have, the customer service when I first applied for it was well and it’s cleanliness.

Ma
Review №8

CubeSmart in Southgate is clean, temperature-controlled, and secure. Cicly is professional, friendly, and customer- service oriented.

Je
Review №9

Easy in and out. If we ever need storage again it will be Cube Smart, Thanks.

Su
Review №10

The staff was always polite and helpful. They also kept the entire building very clean.

Re
Review №11

Over priced..rude staff. The woman who runs the office has an attitude and a smart mouth. Did not appreciate any time i ever had to deal with her face to face. They dont care about keeping customers. They arent the only storage place!

Sa
Review №12

Smooth easy process. only 1 minor issue is that there were 2 small bags of ammunition in the unit, Im guessing left by a previous occupant. There was one on each side of the doorway on the inside. it was tucked in the little nook and I can totally see how it would be easy to miss. Everything else has been perfect. Helpful, friendly staff. Clean facility.

Ja
Review №13

Everyone was very nice they got us a unit close to the front doors to make it easy for us.

Be
Review №14

Good deal for first month rent. Free rental moving truck was very handy. The manager, Dolores, was kind, helpful and professional. The location was clean and looked well maintained.

So
Review №15

Place was clean with friendly service

Ma
Review №16

The storage unit areas are kept very clean and the lighting is done very well. Also, staff in office friendly, polite and professional.

Ro
Review №17

Never had any problems and was always clean

St
Review №18

Storage unit was fine. Price was high in my opinion for an outdoor unit that was not temperature controlled.

Ja
Review №19

Great place, clean with great service and security

De
Review №20

I have only just started moving in, but so far, its been great! I was at A & B Affordable Storage (which is no longer affordable, by the way!), and I am paying much less at Cube Smart. AND, they have lights and heat and I can rent their truck to move my stuff from A & B for $10 - no kidding! And, I can access my unit ANY day from 6am to 10pm - even on Christmas! Jennifer is so helpful and friendly! So, you A & Bers, stop wasting your money!!!!! Cmon over to Cube Smart and tell them #2132 sent you - we both get a free month of rent that way!Sorry I have to change my rating. I am a senior citizen living on a FIXED income and my monthly rent just went up $16 a month! Manager cant me why - so reason must be cause they can! Ill be looking for somewhere that respects seniors!!!!!

An
Review №21

Great price, great location. Access is easy and climate controlled.

Ho
Review №22

Myself and a couple of partners from Veterans Cleaning dealt with Jennifer and Shawnna. They both had pleasant demeanors and were very helpful. So, we highly recommend this place if the situation should ever arise and you’re in need of a place to store your items.

Je
Review №23

Its a good place to keep your stuff stored

Sp
Review №24

So far so good! Clean place!

po
Review №25

The employees are nice and sweet and very helpful. And its clean and decent.

Ca
Review №26

Super helpful and friendly!! Facility is very clean!

Br
Review №27

Very friendly and made the checking in so easy and smooth. This has to be the cleanest units around and the price is amazing! This place cant be beat.

Je
Review №28

Extremely clean, make sure you follow instructions to locate your storage. I would recommend this site.

Br
Review №29

Easy to talk to. Very clean and good security.

P
Review №30

Shawna is professional representative. She explained everything in detail. She was very patient and kind. I am happy l chose Cube Smart. If you are looking for storage space.... I highly recommend Cube Smart.

Mi
Review №31

Quick lease signing, clean & safe.I like my storage space.

Ba
Review №32

Very friendly and helpful staff. Amazingly clean! Convenient hours.

Ba
Review №33

Very professional, knowledgeable, and friendly staff. Clean, bright units. Totally impressed with everything!

Er
Review №34

Management personnel Jennifer, could be alittle more friendlier. And explain nicely that it is managements job to show the elevator and units. Instead of biting the customers head off!!!!

Cy
Review №35

We were greeted by Shawanna. She was very friendly and professional. She was very informative and explained everything very thoroughly. Everything was very clean and well kept. When Shawanna showed us the unit there was just a little dirt on the floor and she went immediately and grabbed a broom and dustpan and swept the unit. VERY thoughtful.

Ol
Review №36

Friendly service and very clean.

Ki
Review №37

Facility is very clean and well maintained. Staff are very courteous and helpful.

Ch
Review №38

Simple & clean. Convenient

Ho
Review №39

Courtney was wonderful and very helpful.I missed my original reservation and she called to see if everything was alright. She was very friendly in person and when I went to move in she walked us to our cube and showed us what to do. Thank you Courtney! You made our experience at cube smart a pleasant and efficient one.

Gr
Review №40

It was very easy and fast to get a storage unit. Shawna was very helpful and informative during our registration. The pricing is very reasonable. The facilities are very clean and easy to access.

Sh
Review №41

I love how friendly and very helpful Jennifer was. The prices were good too.

Su
Review №42

Clean nice staff n good prices

Tr
Review №43

The girls in the office were very helpful and answered all my questions . I totally recommend this place.😊.

Ma
Review №44

They made getting the right storage unit quick and easy. They were able to answer all my questions as well.

Ry
Review №45

Jennifer was absolutely a great help and Im very impressed by how clean and colorful everything is.

Ha
Review №46

Jennifer is amazing. Vary kind and helpful

Mi
Review №47

The staff is off the hook. Great customer service! the price is a little higher than the competitors but they really deliver in service. Having indoor storage with an inside bay I can pull into to load and unload in a temperature controlled environment along with free use of their truck made it a no contest decision to give them my business.

De
Review №48

The location and I did a few pricing on others

Ja
Review №49

Cubesmart great! Everything went fine. Climate controlled, carts to help u move. Would recommend to anyone! Courtney was very helpful!

Lo
Review №50

New place, nice person in front office. Jonathan was quite helpful and actually rented a larger space after seeing them. 6 month discount on rental rates and first month free.

Wi
Review №51

Very good and clean security very good

Mi
Review №52

The people for one plus the competitive pricing, location, and features of the unit

bi
Review №53

I would advise people to rent somewhere else

Tr
Review №54

Very easy cheap process, clean facility, nice staff.

D
Review №55

Easy to work with and get everything set for my move

As
Review №56

Staff was nice, place was very clean.

Do
Review №57

Very clean, easy accessiblity, and very moderately priced storage unit.And the manager was so helpful and informative.

an
Review №58

Employees were very professional and very helpful

Br
Review №59

Shawna Borman was so sweet and down to Earth

Ka
Review №60

Very professional and courteous staff

Ch
Review №61

The staff at the CubeSmart in Southgate could not have been more helpful and kind. The customer service was fantastic.

De
Review №62

Its great. They have good rates. I go to the one in Southgate & its very clean.

Jo
Review №63

It was a very clean facility, nice sized unit, easily accessible, and courteous staff

Ro
Review №64

Shawna. Answerd all the questions i had and made everything easy to understand newly built clean facility indoor only at this time due to construction of new outdoor units carts helped alot they do need door stops for 2 inside doors due to finishing up final touches of bldg the entry door has a key code and a hold door open button on inside if after office hours u have to look for it on left side inside of door when your done click it back 2 one way only. They also play music

Ka
Review №65

Very clean and very nice ppl work here

Bi
Review №66

The Lady at cubesmart was so helpful despite all the snow, and did everything to help with my move, Cubesmart has a wonderful employee there, I think she is the manager.I would recommend Cubesmart to anyone needing storage. In the Southgate Mich area

br
Review №67

It was a nice big facility.

Sa
Review №68

Customer service was excellent!!!

J
Review №69

Very clean, workers are amazing!!

me
Review №70

Amazing staff very helpful and friendly

Er
Review №71

Very friendly, Jennifer was kind and very professional !!

Ma
Review №72

Easy access

Ca
Review №73

Nice friendly staff clean

Information
36 Photos
73 Comments
4.7 Rating
  • Address:13333 Eureka Rd, Southgate, MI 48195, United States
  • Site:https://cubesmart.com/michigan-self-storage/southgate-self-storage/4015.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 734-250-9322
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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