user
Rollins Auto Wrecking
20620 Mountain Hwy E, Spanaway, WA 98387, United States
Appearance
Rollins Auto Wrecking
Comments
Qu
Review №1

Its a junkyard that wont sell you parts.Flat out said we rather sale the whole thing???I asked if the have a chevy 350(in almost all 80s vehicle).and she lady said i rather sale the whole engine. (I only need a valve cover and few small items).. Not a while engine...

Ro
Review №2

Well let me tell you about this place,its kinda like half museum half auto wrecking it was cool check em out

ja
Review №3

Best salvage yard in washington! Old school.tons of great cars old & new.I come here all the time and they are much cheaper then a pick n pull or any other yard around.cant say enough good things about this place

RO
Review №4

Great service. Good prices

Aa
Review №5

Im really glad for this place. I needed an alternator for my car and they had one in stock and held it for me. The price was under $40 for this used one. A new one at an auto parts store wouldve been $200 or more. Thanks again John at the front counter. You saved my bacon.

Ch
Review №6

Had just what I needed and let me in the door with just minutes to spare as well as gave me a good deal.

Lu
Review №7

Couldnt find what I was looking for but always enjoy looking for parts for a fixer upper. Might come back for some headlights!

Ch
Review №8

Had what my FREIND needed, fair price and quickly serviced.nice, friendly help.

Sh
Review №9

Called on Friday April 23rd and was told an engine was available. We mailed a check. Was told I’d get a call between Monday April 26th and Wednesday the 28th when it was ready.I called Wednesday, Thursday, Friday, Monday, Tuesday and was told we’d get a call back later that day. Now today (Wednesday may 5) I was told that this car was crushed and I wasn’t going to get this engine. Thanks for the 2 weeks of BS.

Ga
Review №10

Mechanics dream, not like Grand forks at all. I guess the reason I am somewhat parcel to it is because of Mike Rollins Sr. May your soul rest peacefully. It was an honor to meet him and briefly hang with him.

Ma
Review №11

Always great to work with these guys

ol
Review №12

Good people great prices

Pr
Review №13

I wish people today could remember happy customers = repeat customers. This team DOES! Look forward to my next project!!

Ch
Review №14

Needed a starter.. They had it cheap and it works great!! Thanks Rollins auto wrecking!

Ba
Review №15

I have been here twice for two different cars and came away with nothing both times. First time they misrepresented the condition of the hood, said it was perfect when it had 2 huge dents. This time they couldnt even find the car I needed parts from. I drove over 40 miles for those parts, and I can guarantee you I will not be doing it again.

Ji
Review №16

Guys are great. Easy goin, yard fellow very helpful!!

Br
Review №17

John was very helpful and polite. He not only told me what parts they had there for me, he also told me of a place that did have the part he didnt have...and the cost. Great cost..but like everyone else, Im always hoping for better.

Da
Review №18

If I need a part, this is the fist wrecking yard I call. Very relaxed staff, very fair prices, very good location. Great service!

ju
Review №19

Horrible customer service they did not honor my time of showing up 8 minutes before they closed but they wouldnt let me get a piece that would have took me 2 minutes to get. Really disappointed. Second time. And they were so rude to me. I would say go anywhere but this place

Ri
Review №20

I was racing through traffic and made it there 10 minutes before yard closed. and they wouldn’t let me go in because they were “closed” but sign says open.

As
Review №21

Answered the phone to help me even after being closed. Appreciate that!!

Ji
Review №22

I wouldn’t put any star on this but google settings are like this, anyways; Don’t buy anything from this guys . We bought an engine we pay $1500 for it and they send us a not good engine I still had to pay shipping for return

Ja
Review №23

Great White Folks there lol

jo
Review №24

Awesome staff your awesome joe

je
Review №25

This is the worst place of business I have ever been told ! Tell you one price on the phone get there it’s $50 more then tell you it will be ready in 2 hours now they say 24 hours like horrible customer service I wish I could give zero stars never again trashhhhhh

Ch
Review №26

Learn your inventory and learn customer service! Unprofessional, lost another client!!!

Va
Review №27

I hope I never have to bail my car out of jail again or deal with the stress of tryin to find it after it was stolen, but if I do I hope it will be jailed at Rollins/Emerald towing! The ladies upfront extremely helpful and knowledgeable. A real pleasure to do business with! I appreciate their kindness during this stressful time and more importantly I appreciate them taking such good care of my car. Ty! I definitely recommend them for their professionalism and up most respect for myself/kids and my vehicle!

Ti
Review №28

Staff was very nice. Messy but I mean its a junk yard

Ta
Review №29

Had my part ready and treated me very well even waiting 15 minutes after closing so I could pick up power steering pump.

La
Review №30

Only wrecking yard I will go to from now on. Dont go to Roy Y Auto Wrecking. They are horrible! This place will treat you well and they have a 90 day warranty! Awesome people!

Mr
Review №31

Hard to find the cars, but resourceful parts and cheaper then other guys.

Pa
Review №32

Small local owned still support local!

as
Review №33

Jon was super helpful and greatly appreciate it!!

Ch
Review №34

Wonderful place for partsVery professional customer serviceJoe is the man for watever parts u need

ko
Review №35

Availability is good

Th
Review №36

Not my experience but a friends mothers.She doesnt speak very good english and came in with 2000 dollars and was accused of stealing the money out of a car.The associate took the money without proof that the money was the shops. Detained her with false accusation. Held her in the shop accused her of stealing money. When the cops showed up he still didnt have proof of the money being the shops and kept throwing accusations at her. At the end of it all though it was proven to be hers and she left.Horrible customer service, serious biases going in the associates head with taking advantage of someone who cant speak english proficiently.You should be ashamed to have hired that man and remove that associate or retrain him for his part in that situation.

Wi
Review №37

I called asking for a 240sx transmission, the guy was helpful, ran out to the yard and told me that they had one for a reasonable price of $250.I got there, and the guy I spoke to wasnt there, but another guy helped me out immediately. He took me to the back to let me inspect it, knew exactly where it was. He helped me move stuff out of the way to get to it, and used the forklift to move it out to the parking lot by my car. As I was about to pay, he asked how much were you quoted again?, and I said $250 to which he didnt dispute.I guess Ill find out how worn out it is when I get to use it, and I dont know how cool they are with warranties but I can vouch for the service. It was good.

Br
Review №38

Dont go here. Theyll tell you they have a part. Make you drive 2 hours. Then when you show up day sorry we sold it already or bring out and its broken. Waste of time and effort. Thanks for taking away $30 in gas and my entire March 20th. I had nothing better to do anyway.

Ev
Review №39

Great place! Nice people. Old school style. No off limits and no paper work for going in the yard.

Iu
Review №40

Bad service, place where the people who work there. are lazy and dont care Dont go to this place also they dont know whats going on in their yard.Inventory is terrible BAD BAD service

Da
Review №41

We bought a used engine from them. Sent it to a garage to have them install it. Turns out it was a bad engine. They did give us another engine in exchange but we still had to pay $1200 for the shop charge for the 1st engine. They didnt help us with any of those charges and told us that was the risk of using a used one. Being a single mom, this has put a HUGE financial strain on me and not to mention I feel like they took advantage of my lack of knowledge. If you know what you are doing or looking for, Im sure they are great. But if you are like me and dont know much (or anything) about cars, I would steer clear of this place.

Tr
Review №42

Great selection great prices and great customer service

Da
Review №43

Great place to find parts for your old cars and they are always helpful and friendly.

Ka
Review №44

They cut us a deal on our engine, didnt charge us any taxes and just did $200 flat. Extremely friendly and kind people. We will be doing business again with them in the future.

Da
Review №45

Favorite wrecking yard around. Cool people and great prices

Bu
Review №46

Painless

Da
Review №47

Very dangerous environment. Cars are stacked on top of each other. If you need a part from one of the top cars, the workers expect you to climb up yourself. They said thats the way itll be until somebody gets hurt and the company gets sued. I will not go back.

An
Review №48

Rude guy at the counter, and price like new

Me
Review №49

I have absolutely no negative feelings toward anybody at or around Rollins Auto Wrecking or Emerald Towing they did what they had to do and I understand that They were very kind to me and very understanding and they let me get my things and Im so grateful for that I want to thank Bruce personally for being so sweet to me and Michael for your understanding and Im sorry that youve been burned so many times. I Have also been burnt myself many many times trying to help people that were in need unfortunately those people dont deserve help. As you know, they ruin everything for the rest of us genuine people that are actually worthy of assistance. You all did your jobs with efficiancy tactfully and with cooth. That is rare in this town. So for what its worth Thank you kindly. Sincerely & With My Very Best IntentionsMay God bless you in all you say & do!Melinda Johnson-Tout

Ja
Review №50

In and out fast. Had what I needed and had it ready for pick up fast!

Al
Review №51

Im not sure if I just showed up on a bad day or what...Ive always had good experiences there in the past. Weve been regular customers for a while... Spent who knows how many thousands of dollars there.... Always referring other folks to go there.. Kinda like extended family... Or so it use to feel. Went there the other day for a drivers side mirror but could only find a broken one. Since you have to have one by law figured get the broken one for now. Bang up patch job but hey, at least theres one for now. Went up to the counter and some young kid Ive never seen before was like $10. And said how about $5? Then the glass popped off and fell on the floor and got a big chip. Nobodys fault really. Now its all broken..chipped... Missing some pieces.. I said again $5? ( honestly ... It was broken .. I was just trying to support my local businesses by offering $5) The kid said no. $10. Accused me of breaking it and then not paying for it. Im like it was broken and I offered you $5. Very disappointed with the customer service I received. Im just hoping it was a bad day and not a new front counter guy.

Ro
Review №52

This is a Great yard, fair prices, some respect for vintage cars, clean, NO COWS! Good, in their defense, I note, they sell used parts, They buy at Towing auctions and the like and sell what they can, I would not expect them to look at the part, check the part, have any idea of it is Warped, broken in half, these counter guys know the value of a good used part and charge U accordingly, it is a buyers responsibility to check it or assume the risk if it is no good, Looking at this other feedback, man, these are not new parts, YOU have to check them.

Ma
Review №53

They all way have the part when I need them an the prices are always good just bought a Tran for 200chev Tahoe

da
Review №54

Thay were all great an very friendly would go there again

Ja
Review №55

Staff very polite and helpful. Make sure you where old shoes or boots place is giant mudhole.

WE
Review №56

Ive been to this wrecking yard many times and everytime it has been a great experience no issues whatsoever Tom is FN awesome!!! My mom loves this guy, (like really LOVES this guy!!!!!!!!!)

BE
Review №57

The guys here were very nice and helpful since I really didnt know what I needed. Also showed me basic installation steps of the parts I purchased. :)

Jo
Review №58

Get along awesome with everyone who works there in fact went to school with Mike Rollins!

Co
Review №59

Was in n out got & I got a good deal on the transmission I needed

An
Review №60

Went to get a part no one would help me pull it . decided to pull it myself cut my hand in two places so i left needless to say without my part and i was late for work. customer service sucks

sh
Review №61

In between the two yards theyre almost always able to help find the part you need at a reasonable price

Bo
Review №62

Yard is very dirty... Cars stacked two high with most parts smashed or dented and no room to walk between most. Wear knee high rubber boots when going here if you want dry feet.

De
Review №63

Good variety of parts great prices

Ry
Review №64

THIS WRECKING YARD IS A JOKEIve had bad experiences with Rollins other yards so I was hesitant to buy from this yard but they had what I needed at the best price so I figured I would go but it was a huge waste of time. After calling they told me they had a Ford Taurus transmission on the shelf ready to go and I show up, they make me go in the yard to look for a guy then he tells me its in the other yard and its too late to get it and he was being rude. So I go to the front desk tell them what he said then he calls him cussing him out (very professional) then they go to the other yard and look and tell me its not there. 3 hours of driving wasted.Then a couple weeks later they say they have a Honda Civic engine for $500 which seemed cheap so I asked again to clarify $500 and he says yeah $500. So I show up there, go in the yard look at it, come back to pay for it so they could then pull it out and he tells me $750. After a few more workers show up they tell me they dont know who I talked to and they cant sell it for what I was quoted on the phone and were very rude. Another 3 hours of driving wasted.This yard is very unprofessional and I will never try to buy any parts here again and I have and will continue to recommend to everyone I know not to shop here.

Er
Review №65

All the folks at rollins wrecking were super helpfull especially a guy named bruce. He went out of his way to help me

Ja
Review №66

Good people good prices awesome service

Al
Review №67

Lots of parts!!

To
Review №68

THIS PLACE IS GREAT, THE GUY IN SWEATPANTS WAS VERY HELPFULL

Gr
Review №69

They took my junk car and good thing to cuz I ran out of gas in there drive way lol

Li
Review №70

Rollins has been around for so long and they have improved there place so much its crazy to go into their shop now. Wow!

Su
Review №71

Great customer service and very knowledgeable about the auto vehicles and parts.

An
Review №72

Awesome place to find good parts cheaper than the auto parts store! They had my open rear diff no one else had.

He
Review №73

It was ok but waiting 4 days for them to pull out the rear end I needed was a bit testing lol but all in all it was ok I guess

Ro
Review №74

Cheap parts. Good pricing. Customer service.

m
Review №75

We operate a repair business and need top quality used parts. These guys sold us a warped head with 5 bad valves. And it took countless phone calls to get it shipped. Add the core charge, shipping costs, and it was a very poor experience. We will never do business with them again. Marty Miller Eastside Auto Ellensburg, Wa.

Ve
Review №76

Great inventory, Flexible on prices. I didnt quite have enough, so they worked with me on the price.

Se
Review №77

Very rude and no help at all they should not be in business!

Cy
Review №78

Fast Friendly Service. Has parts that are on the more difficult side to find for very reasonable prices.

Au
Review №79

Thay sold me a bad moter then took 3days to give me the wrong moter and then took 3 more days had to pulled that moter out 3 times had to pull it then Thay gave me a nuther moter and the Maine barings where so bad it chuwd up the block Thay sed Thay no that moter was good it wasnt so 500.00 dollars later I am stuck with this moter bad biz how Thay stay open I dont no I have 8kids work long hrs I give my beast when I work so I just wish Thay do the same so if u shop thaer be vary vary careful sad biz

An
Review №80

They seem to have a huge selection Ive never had them not have a part that I needed, and they were super great to my brothers family after he passed away

Ro
Review №81

Finding parts is easy good employees.

Ma
Review №82

Its just fun there

Ch
Review №83

I love the place

Ja
Review №84

Good people that work there

Vi
Review №85

Family owned and deadcated crew

Ra
Review №86

Have what you need good job

Ro
Review №87

Its ok but bring boots because its super muddy in the yard

Sa
Review №88

They have a lot of part. Its a junk yard sort of.

Da
Review №89

Mike Rollins is the man. Go there for your yunk

Ri
Review №90

Good good, place for use parts.

Ja
Review №91

Knowledgable staff quick friendly

An
Review №92

Service was thee worst ever, trying not to judge but definitely kinda shady vibes being there

Ma
Review №93

I love this place

Ce
Review №94

Told me part be pulled and ready in 2 hrs wasnt ready for 3 half

Ma
Review №95

HORRIBLE EXPERIENCE!! Long story short, the place is a DISASTER and the staff couldn’t care less!!!! I wish I could choose no stars!

Ch
Review №96

Ok place got a transmission,it took 3 weeks,and all the parts werent on it but the price was good

Al
Review №97

Ppl are rude and all their prices are through the roof $130 for front seat is outrageous

Jo
Review №98

Just great

A
Review №99

Rude! They just hang up the phone.

Jo
Review №100

Helpful and friendly

Information
43 Photos
100 Comments
3.9 Rating
  • Address:20620 Mountain Hwy E, Spanaway, WA 98387, United States
  • Site:http://waautowrecking.com/
  • Phone:+1 253-846-9393
Categories
  • Auto parts store
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
Similar organizations