Amazing service!!! Great communication from start to finish on fixing an older boat. Had it at a different shop for over a year and they could not fix it. Took these guys 2 weeks and the boat was done. And runs great. Would not recommend another shop more highly in town. Use them and you will not be disappointed.
Kevin and the crew at MS are top notch. I purchased a used boat and had a software issue. My local dealer wasn’t able to look at the boat for two months. Called Marine Specialties, they were great at communicating and dealing with the factory. They got me in a week later and took care of the problem in 1 day. Well worth the drive from Sacramento. They have definitely earned my future business.
For years, my husband and I would talk about owning a boat after many fun trips with friends and their boats. We would dream about it, sigh. and say someday. Well, after receiving a Stage 4 Breast Cancer diagnosis in May, someday became today. We searched for a boat that was within our budget (which wasnt much, so it was difficult) that wasnt beat up (even more difficult) so we could continue to enjoy it for years. Well, Marine Specialties is where we found our boat and they made the purchase very easy. We are ready to have some fun! Thank you so much, John and Jim.
Great service techs, very honest and they take pride in their work, and it shows. They dont nickel and dime you like most places. I am a customer for life
Jim and team are the best! Honest people with attention to detail.
This was a great buying experience everyone was so informative and friendly. I would recommend buying from Marina Specialties, great place.
I have been thinking about buying a boat for about a year, and Ive never owned a boat before and Ive been to other places and they me feel un appreciated, and they didnt really take time go over things with me nor took the time to follow up, theres places I inquired on didnt even get contacted back, when some did, I just felt like I wasnt worth there time to answer some of my questions, then I ran into an Add on facebook about Marine Specialties, so Inquired on a boat they just got in stocks and with in minutes I got a response I inquired on the boat on Sunday, texted a couple time qith Jim answered my questions and made me feel at ease about purchasing a boat walk me through the process by Wednesday Im a proud owner of a New boat, Thank you Jim Canepa for all your help. I highly Recomend Marine Specialties for all your boating needs.
Thank you Rick and Kevin. Your service today was outstanding!
We serviced our 2001 Ski Centurion at Marine Specialties and the service was so good we wanted to work with them on buying a new boat. With their help, we bought a Ski Nautique G20. The boat has been the perfect fit for us and exceeded expectations. All I can say is that I trust Jim and the team at Marine Specialties and I give them a high recommendation.
Great service! Very knowledgeable staff and Jim helped make our purchase a truly pleasurable experience! Thank you for taking the time to answer all our questions and to accommodate our needs.
Hit a rock that grew on a high mountain lake, late summer & had to replace the prop. seemed to run fine but discovered water in the out drive when winterizing. Took it to Marine Specialties, turns out the Prop shaft damaged beyond mfgr specs. They replaced it and kept it inside for a couple extra days till I could get snow removed on my private road. Rick was helpful, honest and kept me updated. Pleasure to work with. I’m looking to get it back out when the snow melts and lakes open.
Bought a boat late last summer from Rick at Marine Specialties. What a pleasant experience, I’ve had several other boats I purchased new in the past and this was by far the best experience. Jim, Rick and the whole group are just great guys who are boating enthusiasts and extremely knowledgeable in their craft.
So i have my boat serviced there twice a year no issues so far. Ready for the winter and spring. Thanks.
Great experience making one of the larger purchases you’ll ever make. Love the transparency and entire process. Can’t thank these guys enough!Go buy a boat people!
Jim and John are a class act and great to work with. Straight forward and professional. They go beyond the normal to answer any questions with a quick response. John the salesman was great to work with and even took us out in our new boat to check it out. Knowledgeable guy with lots of info on boats. They have a great selection of boats, boards, and accessories. A+
Great place to do business! Very courteous, knowledgeable and over the top customer service! John was beyond helpful and made our first boating experience a great one because of all the information provided. We are beyond thrilled with our boat purchase experience with them. They only sell products and boats they would use themselves which equates to quality merchandise! Highly recommend Marine Specialties for any marine business needed. We will be back for maintenance and supplies!
Love this place. They are very friendly and no pressure on you to make a deal. They answered all my questions before and after the sale. They also have a great service department. If your looking to buy a new or even per-owned boat check these guys out first you won’t be disappointed.
Bought a boat last summer John over at marine specialties. Best buying experience I have every had. John and the crew were very honest and up front about everything. Walked me through step by step the buying process. Went above and beyond!!! They were very helpful in facilitating me and my family’s needs with a boat. Marine specialties has a fantastic crew of of guy working for them! Thanks guys we love our Boat.
Not only the best boat shop in the Reno/Sparks area, one of the best businesses in northern Nevada. Everyone from Rick and Jim in parts and service to John in sales and all the techs in the shop; it doesnt get any better. You are always greeted with a smile and fell welcome. These guys know their stuff! Thanks again for always going above and beyond!
We recently purchased a boat from Marine Specialties on short notice. Jim and John worked very hard to make sure we could pick it up that day. Their extra effort allowed us to have an awesome boating weekend. They were both very helpful in answering any questions that we had and did everything possible to assist us.
Everyone at Marine Specialties are incredible! They treated us like family. This was our first time buying a brand new boat and John was amazing! He was honest, knowledgeable, and extremely helpful! We couldn’t be more happy with our boat! We are so excited for the summer and making lots of good family memories with our new boat! Thank you again!
Jim (owner) and John ( super sales guy) run a top notch dealership. Straight forward honest, and caring guys in the boating industry. John is always very responsive, timely with details, and has great pre and post sales follow up. Good accessories in the store location as well. How boating dealerships used to be, customer centric, no hyping people and do things on a hand shake. Ill be back ...
John at Marine Speciaties was the best. So helpful and knowledgeable. We love our new G23 and had such a great experience purchasing. I couldn’t recommend them more!
I had a wonderful experience today at Marine Specialties. I was not there to buy a boat but a ski. So often you find limited service when you are in a store buying one of the lower priced items. Not here. The sales associate spent time with me, going over my ski history, what I’m looking for in a ski, etc. The customer service was exceptional and I LOVE my new ski!!!
Patience is a virtueMy story starts out at the parts counter speaking with Rick who was very knowledgeable, and more than accommodating ordering parts for my MB 210. On my way back through the sales floor I noticed the Nautique 210...and had a brief conversation with Jim! That was three years ago! My wife, daughter and I have been back and forth, in and out of the dealership so many times since that day...just wanting to get it right. There were times we were sure John would give up on us. He didnt, we would get another text, email or phone call with another option, color, or style..all of which we could not settle on. Finally I walked in with the checkbook, and my wife and John built OUR boat, we just took delivery in late September...Wow what a machine! Our Nautique 210 is a beautiful boat, a pleasure to operate and ride, I have no doubt this boat will be part of our family for years to come. Jim, John, Rick and the crew at Marine Specialties...you, my friends are a class act!Thank you for everything,The Moore Family
Great staff, knowledgeable and very helpful. Bought used boat and had small issue. Took care of it no charge, no questions asked. Thanks for everything team. King/Atcheson Crew
ABOVE AND BEYOND! A special Thank you to John Costanza and the Marine Specialties group, top notch service and excellent product knowledge! We purchased a boat from Marine Specialties last weekend, John came in on his day off (and wifes birthday) to get the deal done for us. The boat we purchased was detailed from top to bottom and in near perfect condition for the age of the boat. Go check out their showroom, it will blow your mind! anything and everything for the watersports enthusiast.Thanks again John and the Marine Specialties team for making this so easy, we will be back for one of those gorgeous Nautiques in the future. Ryan
Jim and John from Marine Specialities couldn’t have been better. They helped find me the perfect boat and put me in contact with a great financing company in order to make my dream come true.Their parts, pro shop and customer service have been fantastic helping me get the right gear for this summer.I highly recommend them for anything boating! Thank you guys again!
John, Jim, Rick and the rest of the group did an excellent job of making our boat buying experience the best it could be. They continue to provide outstanding customer service even after the sale. I highly recommend Marine Specialities if you’re looking for a great boat and all around great experience!
Rick gives me a hand dropping off and picking up my boat. He and the rest of the staff are kind and knowledgeable. They make me feel like a valued customer.
We have purchased 3 Nautique boats from Marine Specialties over the past 18 years. Jim (manager) has always been great to work with, has allowed us ample boat demos, and has treated us very fairly and honestly. John (sales) was very helpful when it came time to order our new G21 and he kept me updated during the build process. Rick (service) has always answered my questions and gotten me any of the parts and accessories Ive needed over the years. It has been a pleasure doing business with Marine Specialties, and Id highly recommend working with them if youre in the market for a quality new boat!
Amazing customer service! John was awesome. Very knowledgeable super friendly and honest. I recommend them to everyone, this place is legit
John assisted with answering endless questions I had during a recent purchase of a boat in California. Very generous with his time and insights. Would recommend anyone looking to purchase a boat contact John. He will even take his own time trying to help find you the right boat.
I was very impressed with all the help and knowledge I received when shopping for a new boat. Having recently purchased a new boat, I was given instructions on how the boat ran and all it’s features at a nearby lake. I can’t thank them enough and look forward to lots of boating.
Great staff
Thanks to the guys at Marine Specialties Im back on the water now! I had some transmission issues and Rick and the guys patiently sorted through the troubles and returned my boat to me in great working order. Thanks again!
Rick and Jim are great to deal with. Purchased my boat from Jim in 2002 and have had great service with them ever since.
A few years back I tried so hard to buy a boat from these guys, but they kept flaking and lying about when they would take me for a test drive. so one day I was in Newport and drove by a boat dealer that had a G25, so i had those guys take me out for a quick test drive. I loved the boat and bought it on the spot.I live in Tahoe and marine Specialties is the dealer/service center for this area. They have been a nightmare, lie about what is warrantied and not, i had to get the manufacture involved to have the service center work on my boat. last summer I had starter go out fourth of July weekend, which was under warranty, they told me they could get me in the end of august... so I had to pay another mechanic to service my boat. Now I have an error code on my boat and they wont even take it in now that my warranty is up, they told me to call the dealer that i bought the boat from.Because of their bad attitude and poor biz practice, I have talked two friends into buying the master craft and stay away from Nautique until Nautique can get a dealer/service that doesnt suck.
John and Jim were a pleasure to work with throughout the purchase of our new GS22! We are very pleased with our purchase and will continue to use Marine Specialties as a resource for all of our boating needs!
Amazing customer service, John Costanza has gone above and beyond! Thanks to the team at Marine Specialties
Everyone here is so nice and helpful. We just bought our second boat from them!
Always great service! 👍👍😊
Awesome boat shop,from sales to service