I really loved the layout of the place as well as the sweet smell of leather permeating it. Lots of clothes for men and women. I found a few things that I really liked but was not ready to buy yet. Loved the various styles of boots. Hope they have my size. I will be going back again. Smiles
Didnt dind what we needed but they had at the other location
Great friendly service. Michelle was very knowledgeable and willing to help. Goes above and beyond with her customer service. Jordan as well. Love these ladies and definitely recommend.
Friendly knowledgeable staff that made my first time experience great. Got the perfect boots for the wife, must go.
The ladies were super nice and helpful spent a little longer than planned and they came by very politely said they were closed . But not to rush just letting me know that someone would have to let me out when I was ready. Awesome customer service.
They really helped me out with my very first boots 👢
Cute stuff, a bit expensive but good quality!
Great place to up your western wear.
This place has really grown on me. Not a big western wear kind of guy. Well now I am cause they have some nice shoes,boots,hats,shirts.
Store won’t match online pricing. Employee was very rude.
The new store is very nice, and the people are very friendly. We will be back for sure.
A very enjoyable shopping experience, staff is very helpful, Rosie was super in helping me select shirts and jeans.
Great selection and customer service. The prices are fair as well. Ill be going back.
No selection. Only carry a few sizes. The staff is not very helpful.
Provides exceptional 1 on 1 service and has some made in USA product... not allot though. Will spend money on usa product.
Returned boots with a ripped seam and had no issues doing so. Good customer service and Return policy.
Very friendly staff! Also knowledgeable.
All boots and every kind. Very nice store. 👍🏻
I used to shop for my boots at The Mexican owned store “Mundo Latino”, and it was a little too expensive. I started shopping at Boot Barn on kietseke lane, Reno Nevada for the first time and they have great serviceHowever, I feel like the Boot Barn by Los Altos, Sparks Nevada has really bad customer service. The first time I went in there, the employees were low key rushing us to leave because they were closing. My parents also just went a couple days ago and they told me they are very rude there. An employee by the name of Tom has no customer service skills whatsoever. Not a very comfortable place to shop. Other than that, the clothing, boots hats etc are top of the line.
I recently just got both my kids a pair of boots from here, for my daughter I got the shyanne brand, very poor quality especially with the price I paid for leather boots, will never get that brand again. I got my son the cody james and they are a good pair.
The ladies were real helpful and got me what I needed
Great staff
Kathy, Michelle, and Kiley provided phenomenal customer service. Will be back because of them.
One of the ladies working there cleaned my hat and helped me out with so much. Boot barn earned a life long customer.
Not a huge selection on boots. But it was very nice and nice to get them on this side of the nugget.
Great selection and friendly staff.
Always helpful and friendly
This store is no longer located at this location.
Great customer service