They were great. We’re able to come the same say which was awesome because we couldn’t get the garage door to close. Kept us informed during the whole process.
My Garage door was damaged by the wind and needed replaced. I looked around at local hardware stores hoping to buy a door and install it my self. I had nothing but problems trying to find the right door or sales person that could actually get me what I wanted. I decided to get quote from Elite Garage I found then on Google maps after reading all of there excellent reviews. I am glad I did because they were able to find me the door I wanted at a good price and the installation fee was reasonable. The Garage door Technician (Josh) that installed my door was very knowledgable and shared a lot of care instructions. He did a great job cleaning up the sight when done and my door works flawlessly. I highly recommend this company if you need a Garage door.
I set an appointment and asked to be on their cancellation list. I received a call the next day and was told that I could be squeezed in due to a cancellation. This was amazing news! They arrived (Brad) on time and with a smile on his face!Brad was absolutely wonderful! Not only did he make the necessary repairs and adjustments, he took the time to show me why my garage door needed the work and inspected my entire garage door and opener system to ensure it was properly functioning. I highly recommend Elite Garage Door Service! Brad took the time to show me new things that I had no idea about. He was knowledgeable, kind, and professional! Thank you, Elite Garage Door Service!
I had my 40-year old dilapidated, very heavy, wood and steel garage door replaced by Elite Garage Door Service. The new door is much lighter and easier to handle when operated manually. The new door arrived promptly and was installed in a morning. Excellent service from Elite.
Our garage door hardware and opener was worn out and failing. Mr. Lewis replaced all the hardware, opener and hangers at a very reasonable price. He didnt try to sell us a new door, in fact he recommended we keep the existing door because of the quality. The work was scheduled timely and Mr. Lewis was on time and completed the work quickly. I highly recommend Elite Garage Door Service.
You can trust Johnny, his work and his team at Elite Garage Door! They recently installed a garage door opener that was malfunctioning (due to manufacturer), Johnny personally came out to install a new system and now is dealing with the manufacturer of the old system. Elite has services us for years! He and his team are good, hard working people that deserve your business.
Elite Garage doors is my go to for everything for garage doors. Even cool projects. They are very reasonable and knowledgeable.
Unfortunately I booked with there competitor 1st, Sierra Neveda Roll Door Service. BIG MISTAKE.There tech came out charged me 150$ to roll the door down and tell me hes going to call the manufacturer of the door to find out how to fix it.That was 2 weeks ago. Not even a call back. I called them last week to find out whats going on.Was told he hadnt heard anything and that was that.1 week later, today..... My second door goes out. Well Im not calling the first guys they have no idea what they are doing.Elite was there within 30 mins. Had both doors walking in Under an hour and was 25.00$ cheaper then the company that didnt have a clue.My cert. tech was Brad Fuller. Nice. Professional. And knew exactly what he was doing. 5 STARS. for the company and Brad!!!!
Elite came out quickly to assess the problem and fixed it right then. They were through in explaining the issue and what not to do DYI that hurts the rollers. I will continue to use them for their speedy response to my needs.
I own several rental properties and Reno and Sparks. Elite Garage Door Service has helped me on numerous occasions. They are efficient (all done electronically) and they get the job done at a competitive, reasonable cost. I recommend them highly!
Johnny and his team did an excellent job to resolve our wooden garage door issue. Customer Service was prompt in getting back to me with appts and the team came back multiple times until the resolved the problem. In addition, the team was upfront about options and the related costs so we as the owners could make an informed decision. Recommend them highly!
My garage door stopped working so I consulted the Yellow Pages and found Elite Garage Door Service. They sent someone out to fix it, which took less than one hour. The fee was very modest and the garage door continues to work today! The technician was very nice too.
Great experience with purchase and install of new garage door. Old door was uninsulated with no windows and we now have a fully insulated door with windows that provide lots of light.
Johnny and his crew know doors and the best fit. They have professional service and cost that’s a value. Big improvement in your property to use Elite!
Update 7/14/21....Thank you for the prompt response. Management can also contact me regarding this matter.....The tech (Brad)had a condescending attitude during the visit. He repeatedly initiated unconfortable discussions regarding politics and used profanity. and badgered me on where I moved to Sparks from...He was disrespectful to me and my house....He mentioned that there were fees to use my credit card. He left without a thank you for using Elite Garage....Although this was an emergency; In the future, I will likely use another company, because he did not represent your company well. First impressions are the key to having repeat clients......Original Review.....Phone agent responded quickly to an emergency..Took off 3 stars because the price quoted for repairs was high and the technician was rude and condescending...
I used Elite Garage Door Service to purchase and install a new quieter garage door motor with battery backup. Their service was friendly, efficient and fairly priced. Since then they have been back to provide us with extra openers and to service the doors. We are very satisfied with all aspects of their service and highly recommend them.
We are custom home builders. We had Elite Garage Door Service install 5 doors on our last home and they did an excellent job. We had a small problem with one door and they responded quickly to correct. We are using them on our next project.
Elite garage door service replaced our garage door quickly and professionally. The outcome was very attractive and it cost less than I had anticipated. All in all they did a fine job and I highly recommend them.
Elite Garage Door installed a new garage door and garage door opener for me last year. They did a great job - quick and efficient. They did not leave a mess. When I called on Sunday with a problem closing the door, Johnny talked me through the problem. No problems since.Very pleased with their service.
I have witness to their service on three separate occasions. What I’ve experienced is top of the line service and a ready attitude to please. I have certainly become a pleased customer and would recommend them to all potential customers.
Quick.. easy.. very good communication.
Great service and came out the same week they looked at the damage to completely replace the garage door. Great communication throughout and finished product was great! Thanks guys for a great job!
They were great! Jeremey knew exactly what was wrong with our door and took care of it and charged a fair price.
Great service..Able to solve the problem and save me from buying a new door...
Definitely recommended. Friendly. Installed quickly and everything is still working great two years later. He even helped me saw a shelf that needed to be altered for the new equipment to fit.
I called to ask about some service and Johnny answered but he was too busy to devote his attention to my call so I said I would call back. Not so sure I will call back for service with so many other companies opening up. He didnt need my business at that moment.
Thanks to Johnny for sharing your knowledge about garage doors and locks.Will keep your company in mind the next time I run into a garage door problem.
Professional work and yet very personable. I would recommend them to anybody.
Our garage door opener started to go out. I called Elite Garage door and discussed a new opener. Brad arrived and was able to fix the garage door opener and not selling us a new opener. If you are looking for a honest and straight forward service, these guys are your best bet. They could have easily said we needed a new opener. Thank you for being honest and awesome!
Elite Garage is a professional service company that excels at meeting customer needs and is fairly priced. I have and will continue recommend their services and hope you will give them a call if the need arises
Johnny and his team at Elite Garage Door Service gave us a great price and did great work! I would definitely recommend them for anyone who needs garage door work done. Everything from maintenance and repairs to full custom residential and commercial doors! Thanks Johnny!
Very impressed with these guys so far! Johnny the owner showed up early and very quickly let me know he wanted to utilize some other parts that would help me out better. He was very professional and up front about everything. I was expecting someone to show up and say this is what we were told to do. Not the case! He hasnt even completed the work but I am thrilled to recommend Elite Garage Door Service already!
Technician was very knowledgeable of the product. My order included a new garage door opener and wireless keypad for my forth garage door. The technician saved me money by programming one of my existing keypads because one keypad can control different doors as long as the code is different. The sales lady should have told me this but he fixed her mistake so I am thankful. Overall experience was great. Technician did a great job.
Johnny has been providing garage door service to me for several years. I find him to be timely, courteous and fair as to pricing. Happy to support family businesses!
Thank you Elite Garage Door for the exceptional customer service! They were very accommodating to get us scheduled right away when our garage door broke. They were arrive on time and were professional and extremely knowledgeable. They gave suggestions on to better maintain our garage door and were very affordable. Highly recommend.
These guys rock! Our garage door spring broke sometime during the day so we called that night. Spoke with Johnnie and he was able to fit us in the next day. Impressed with their online account and email confirmations of our appointment. The next day Brad our tech called to confirm, and was extremely patient waiting for me to get home from work as I was held up a bit. Customer service is second to none. Brad is a dude you would want to have a beer with. Quick, professional and on the job! Great job Elite!
I called Elite Garage Door Service to install a new garage door opener, while visiting my 96 year old mother. The install appointment was made, I went back to Seattle...everything was done as scheduled. The remotes were sent to me, the garage door now works like a dream. So quiet & the additional lock mechanism is great for an added safety measure.I highly recommend Elite Garage Door Service!!
I needed to replace my daughters garage door weather stripping all around. Everyone in this team were friendly, courteous, and professional. They had everything cut and ready to go, even loaded and tied materials onto my truck. Best customer service I have be experience in a long time. Thank you Elite!
The company did an excellent job. Almost a year after our service, our garage door is still working great. The company was honest about the service and the prospect of additional issues. With that said - should future issues arise, I will be calling this company. Affordable, transparent, and trustworthy.
Johnny and his team go above and beyond to ensure the customer is satisfied. I highly recommend.
Beautiful door, affordable and great service. They came out and walked us through the entire experience. No additional fees or costs ever came up!! Installation was quick and their warranty on the parts and labor are very valuable and that gave us peace of mind. Thank you!!
These guys are quite honestly the best company Ive worked with. Had three separate services with three separate servicemen over the last 2 years, and ALL were very expert in their field. Prices are reasonable and the quality of work is exceptional.
We ordered a custom garage door, got exactly what we wanted,installation was perfect! It was nice and tight, can not be any happier. If you want the best go Ellite . Five stars + all the way.
I called and they were able to come the next day within a 2 hour timeslot BUT the person who booked the time didnt confirm my phone number with me to make sure that it was the correct one so when the technician showed up trying to get a hold of me he was calling the wrong number. Then I called after the 2 hour window wondering where the technician was and then realized that the wrong number was recorded. Even though this happened the technician was still able to give a quote AND come back and repair the garage door for cheaper than what other businesses had quoted us for. I was a little upset about the wrong phone number being called but overall satisfied with the quick repair and fair pricing. Thanks Elite Garage Door Service.
We had a garage door opener that had ceased to function. Elite sent a tech within two day. The tech, Brad came to our home early, after calling and confirming we would be available.Brad had a pleasant demeanor and quickly figured out what was wrong with our opener. Rather than selling us a entire unit, Brad replaced a computer board, saving us a great deal of money. He also took the time to set up remotes for us.
Elite garage doors are the best!! My experiences with them has always been very professional, knowledgeable, best prices & great people!!!They go the extra mile for you as their customer.I have recommended the to everyone I know.Thanks Johnny for all that you do!!!
👍👍. These guys are Excellent!!!
Johnny did a excellent job on our door installation. We were the last install of they day and he encountered problems with the original trim placement. He stayed well after dark to ensure that we we had a proper fit and retuned the next day with new trim to ensure a professionally finished look.When we eventually needed to replace our garage opener, he showed us several options and gave us excellent suggestions for our request for smooth and quiet operation. I couldn’t be happier with the way it operates.We got everything we wanted. Absolute professional work!
Fantastic service, and after hours as well! Long story short, the door into my garage couldnt be closed due to repairs, so naturally my garage door came off the track at the same time, late at night. The owner arrived in less than half an hour, and did an outstanding job. Id had the off-track issue in the past and called other providers around town, but this time several issues were noticed that must have been missed in the past. My door runs - and sounds - better than ever. Thanks very much!
I had an outstanding experience with Elite Garage Door Service after accidentally backing up my car and hitting the garage door. I had two very expensive estimates for its repair and then got a third estimate from owner Johnny Lewis for half the other price estimates. He did a great job and fixed the problem 100%. I’ve recommended Elite Garage to multiple friends in need and they have all been happy with the results. I’ve been a physician for 30 years and recognize quality service when I see it. Try him out!
I have not been the easiest customer. My garage has always been full and not emptied and have had to reschedule them a couple times. And they have worked with me with rescheduling and been beyond gracious patient and professional. Dan showed up today and once again I wasnt ready but Dan worked with me to accommodate the necessary space needed to replace my door and I just simply couldnt be happier with the whole process and end result. An absolutely outstanding experience. THANK YOU SO MUCH JOHNNY and DAN. You guys are definitely the real deal!!
Amazing customer service. We called to have our shop garage door repaired and were able to have it repaired the next day. We were so impressed with the customer service we had a new garage door installed. We are very happy with the new door and recommend Elite Garage door to our friends and family!!
So the spring on my door broke the other day and my wifes car was trapped in the garage. I called Elite and they had someone to my house in 2 hours. The door was fixed in an hour and the wifes car could escape. Very professional and everything done in a timely manor. Would recommend to anybody.
This company was very fair with their pricing and helping me get my garage door fixed. It has worked perfectly since. I appreciate that there are companies out there that dont take advantage of people. Thank you.
Excellent customer service and repair work. My garage door broke and Elite was here within 12 hours to fix it. I was impressed that they followed up to check that I was happy with their service. Elite Garage Door Service is #1 on my list to call for all my Garage Door needs.
I found Elite by accident. They were the first who picked up when I called, and got someone out right away for an emergency.I have had two great experiences. Johnny replaced my old motor and rebalanced my door. He told me about an app that lets me monitor the door from my cell phone. What a time saver on the occasional morning I am in a rush and dont watch the door down. I no longer have to drive back home to check.Recently, I needed a spring replaced and I had another great job.Prices are reasonable, staff is always pleasant and everyone seems to take a lot of pride in their work.
Outstanding service! Halloween day I had another service scheduled to fix my garage door. At 430 they called to cancel after waiting all day for them. I frantically called around and Johnny said he would be there around 6 that night. Showed up very professional and had it done quickly. He has earned my business and when I replace my garage door I will definitely call them. Very satisfied.
Brad was fast and attentive.
Prompt, fair pricing, professional, knowledgeable! Could not have asked to be taken care of better. Needed a new garage door and enjoyed a wide selection and friendly staff! They offer yearly maintenance too. I found this experience actually joyful and felt well taken care of.
This is a wonderful company. They replaced my garage door motor and provided fast, excellent service at a reasonable price.Johnny and his team are very professional and reliable. If I ever need garage door service again, I’ll be calling Elite and if you want excellent service at a reasonable price, you should call them too! You won’t regret it.
In this day and time it is so important to have good people, and good services. The fact that I am a senior living alone, and their services was very important to me. I highly recommend Elite Garage Door Service.
We got new garage doors for our 3-car garage, plus a garage door opener. Great service, great products, no problems in the 5 years since installation. I would recommend Elite Garage Door to anyone.
Quick and excellent customer service, I will definitely call Elite again if I need service on my garage door.
Johnny was indispensable when my garage door broke down. He came and serviced my garage door even though it was his daughter’s graduation day! Really admire his professionalism. I will recommend his service to anyone who wants someone credible and dependable in time such as this. Keep up the good work Johnny!
Extremely knowledgeable, talked what was being done and why. Highly recommended.
Very efficient and quick service. Everyone had a great attitude from the first impression with the administrative assistant to all the workers. They wanted to make sure the finished job was perfect. I had 4 doors weatherproofed and tuned. Johnny has a great team! I will definitely use them again.
Did a great job for a good price.
Very happy with Elite Garage Door. Tuned up and fixed my door. Professional and courteous and competent. Will use them for all my garage door needs in the future
They were on time professional and offered great customer service!
On time and very professional. Fixed our problem and helped us save money. Definitely will go to these guys if I have a problem. I found the whole experience excellent from the time I called until the payment of the invoice.Highly recommend
They replaced a damaged garage door for my condo and did an outstanding job matching a door which is no longer made! They were professional, tried to find me a matching used door originally, but couldnt, easy to have around and reasonably priced! They hooked up the garage door opener to the new door and were overall great folks to work with! I HIGHLY recommend using Elite Garage Door!
I had a new garage door opener installed by Johnny of Elite Garage Doors. I am completely satisfied with the job performed, as well as the cost. Johnny is awesome. I called, and he was here the next day. He took the time to explain what had gone wrong with the old opener -- even showing me the damaged component; made all the necessary adjustments to my existing doors and rails; lubricated my existing rollers; and even programmed my car visor opener. I highly recommend Johnny and Elite Garage Doors.
Professionalism, punctuality, friendliness, knowledge and fair pricing. If you are looking for these values in a service job, Johnny and his team have met them with flying colors. They always offer affordable solutions to any garage door problems. Great service, highly recommended.
We had two garage doors installed by Elite. Both experiences were top notch. The installation was fast and professionally done. A year later, the doors work and look great. We highly recommend Elite Garage Door Service.
Great service. They were very helpful and I felt their prices were fair. I will and have recommended them to friends. When I have garage door issues they are my go to company.
I have to say that the prompt service we received from Elite was outstanding. Our garage door opener gave out when the door was open and it was a cold winter evening.We called Elite Garage Door Service they responded within the half hour and replaced the door opener and also replaced the rubber seal on the bottom of the door. The door has been operating without any problems since the installation. The service was prompt, knowledgeable, and professional and the fees were reasonable for the services provided.Thanks againJerry
The owner of the company came out to do the estimate.We also visited the his office/shop to finalize what we wanted.Service was good, price was good; no issues to date.Would use again if needing a garage door.
Suggested things to check to correct the issue ourselves then confirmed we needed their assistance. They came promptly and on a weekend! They Were professional and reasonable. Would recommend them for any garage door issue.
Johnny was terrific. His firm responded within an hour to fix my garage door and the price was very reasonable. Johnny was very personable and professional. I definitely recommend him and his firm.
Johnny Lewis is the best! He came...saw the problem with out garage door and had it fixed in no time. AND he called week later just to make sure it was all working perfectly!!!
Always prompt and reliable service; very friendly and efficient customer service! They have come to my rescue during windstorms, and my own reckless operation resulting in immediate help needed. I appreciate Elite Garage Door Service!!!
They came out same day to give me a quote on new garage door. Unfortunately my garage door size is not a common size, so they had to order it. But about 2 weeks later they had to door and came out to install it. Installation was quick and smooth. The technician was kind and friendly. I would definitely recommend them to other. And in-fact a friend of mine has already had them come out to install a door for them also.
Ive worked in the Garage Door business for several years now, and I always trust these guys, for their professionalism, and genuine care for their customers. They really do go the extra mile to impress and take pride in their work. they are my first and last call every time.
They where very helpful and knowledgeable about our older garage doors and how to fix them we would highly recommend them
The owner came out, assessed or damage and had someone come out the next day to repair our door. Very professional, reasonably priced and responsive. Would definitely use again.
Elite Garage Door Service are the best! Very reliable. Showed up early and quickly took care of the problem. I have referred them to all my friends.
I have had Elite work on Garage Doors and openers both at my home and business. Always prompt and professional. Great results.
Ive used Elite Garage Door Service twice this year, both times I called they were booked. I was told if OK with me the owner Johnny could come prior to normal service hours and again after normal service hours to take care of me. He did that exactly both times so I didnt have to wait until I could get a regular appointment during normal business hours. Both jobs were done expertly and both garage doors are in perfect working order.
Our garage door somehow came off the track! Johnny was prompt and efficient and was able to fix it, even though it looked pretty bad at first! We were impressed and grateful we didnt have to buy a new door!
Professional communications and installation of 2- 10 x 18 rollup doors done timely to meet new construction schedule. No problem with call back due to mfg. design. Elite used a better solution in designing the repair than the original mfg. design which has now been non problematic now for over 2 years. Also adjusted and repaired 3- 18 year old garage rollup doors installed by others on my home. I would not hesitate using Elite again.
Originally had tune up service performed, and about 18 months later had a replacement opener installed. Advice and work completed was first rate and very timely - done the same day ordered, within a couple of hours.Couldnt be more pleased with expert service and installation
I have two two car garages that needed the bottom rubber liners replaced. I called Elite Garage Door Service and was able to get quick service. The job was done in less than two hours. I would gladly use them again if needed.Pat F. Sparks, Nevada
Best service ever
Johnny from Elite was knowledgeable, helpful, friendly, and fast. Great prices. This is the only company that I will ever call for problems and yearly maintenance. Im so pleased!
Three-Garage Doors all old and not maintained. Elite came over and in 3 hours repaired all three!
Job done professionally and on time. One issue with installation was also fixed. Very well done. Thanks.
Very prompt, professional, and friendly service. We were new to the area so was happy that they answered the phone and came to fixed/installed the garage door opener. Thank you for a job well done.
I called at 6am..... Yes 6am I woke Johnny up the owner, he came as quick as possible. When I say as quick as possible he was talking to me personally at 7am. Thank you guys for such great service. They have me as a customer for life. I have used them two more times since my nightmare and both times just ad amazing service. #1 in my book!!
My experience with Elite Garage Door was excellent! Their response is prompt and professional and Johnny’s work was impeccable. Thank you!