If you go, ask for Matthew H he was amazing. He was very helpful and understanding. He sent me videos of the car I was interested in before I went up there to test drive it which was super helpful. He made my experience the best one as well as helping me through the process of being a first time buyer. He explained everything in detail and made sure I was comfortable with my new car and answered any questions that I had. Thank you so much Matthew I absolutely love my new car!!
Great place and people. Got in touch with me quickly after I sent an inquiry. Matthew H. reached out and answered my initial questions and sent me a video of the car so I could get a better idea. Even though it was about 20 min before closing time, on Saturday at that, he was awesome about letting us come take a look at the car so we could see of it would even work for what we needed. It ended up being perfect and he stayed over an hour after closing time to get the job done. We came back on Monday to pick up the car and he had everything ready to go. He was great to deal with as was the rest of the staff that helped in the process. Definitely recommend this dealership and would absolutely come back again when we need anything else!
I had an exceptional experience at Benson Kia. We were just browsing vehicles and wanted to keep our options open. Christian warmly greeted us and listened to our needs. He really understood what we were and were not willing to do. I didn’t feel pressured to purchase and I was able to ask all the questions I needed (and got them answered honestly). I appreciate being treated as a human and not as a piece of meat. We’ve been to dealerships where they talk sweet to you and when you decide not to buy, they write you off and discard you. It leaves an uneasy feeling behind and has you questioning whether or not you want to spend your money there. In all honesty, my husband sort of wrote off Benson because of a bad sales experience 8+ years ago. I’m so glad we gave them another try because we had exemplary service from every person— Christian, Ken, and every encounter with other staff members was very enjoyable whether we were going to buy or not. We ended up buying a brand new Kia K5 and I’m very pleased with our purchase. If you go, ask for Christian. If he’s not there, I’m not worried because I know you’ll be treated with the best, professional service in the area.
My wife and I had the privilege to work with Ken Henderson as we looked at the new Kia Carnival. He went above and beyond to let us know when he had one come in. He was such an enjoyment to work with. He was very friendly and knowledgeable about this vehicle. He did not pressure or push us at all during the process. We ended up making the move to the Kia family. I would highly recommend Benson Kia and Ken Henderson any day of the week!
My husband and I recently made the switch to a Kia. Ken was fantastic to work with! He was knowledgeable, not pushy, and went above and beyond to help us out. He even followed my husband home after trading our vehicle so I could finish signing papers, as I had to leave to go pick up our kiddos from after school. That was the icing on the cake! Ken kept me from having to return to the dealership. That’s service!!
Brandon D. was very helpful when we went to get service. He helped my wife on a deal for a great new car. Thank yall!
Sarah Riggin was extremely helpful, knowledgeable and kind! She kept me up to date on when my car was arriving, sent me pictures and even a video walk-through! She was outside waiting for us when we arrived. It was a wonderful experience!! Rodney with finance was a breeze as well. Thank you to all of your team!!
Our process was pretty smooth with Benson Kia of Spartanburg. Our sales guy, Charles Jackson, helped us and was very helpful in getting the vehicle we wanted and priced where we wanted it. The car was washed and detailed and they filled the gas tank up before we drove off the lot. Great experience and highly recommend.
I NEVER thought I would ever have a new car. Thanks to Ken Henderson and the wonderful staff at Benson Nissan/ Benson Kia of Spartanburg made my dreams come true not once but TWICE 🥰🥰🥰 I will NEVER buy a car from any other dealership EVER. Benson Kia is the place to go when everyone else slams the door on your dreams. Thanks again Ken
Did their best to work with me, honored the Kelly BB trade in value and another dealerships price on a kia Stinger.All in all made a fair deal by any market standards, and an excellent deal in this market.The GM is a chill guy.
Had a great experience buying my new Seltos. Matthew H. Was really great and helpful. I live an hour away and he sent videos of the car I wanted before I drove there. He had everything ready when I got there. The process was easy.
Brandon was very friendly and wasnt pushy. Didnt try to sell me a car. Gave us space to look around without hovering over us. Great guy. Enjoy the experience with him and our new car. Good job on the revamp. K 5 much nicer than the optima.
If shopping online, beware of the sale price versus the real price. I am not unreasonable, but a nearly 20% markup over the listed sale price can only be described as a prime example of unethical practice. Please see photos. Hopefully they upload in chronological order. I only redacted my personal information.
Matt H. was very helpful from the very beginning of our search. He took video of cars for us that were available, he met us on our timetable, he answered questions accurately and helped us understand our options. Benson people were all very friendly and accommodating while we were there and through the entire buying process. So glad we picked Benson Kia.
Christian was great helping me find the right car for me! Very cool guy and helps for whatever you need help with. The whole Dealership is smoothly managed.
I purchased a Kia Sportage on 10/14/2021. My salesman, James Martin, made this one of the easiest purchases Ive ever made. This is my 2nd Kia from Benson Kia of Spartanburg. My experience was exactly how a car buying experience should be. I knew what I wanted and James showed me the choices on the lot. I was changing models so he carefully explained the differences in the cars features. I wanted a dark interior and thought they only had light so I said if I have to go with light thats fine. He said no, if you want dark, then you get that. He said, you need to be satisfied with your purchase. We test drove and he showed me all the features. He was easy going and did great in explaining about the car. The price, trade-in and payments were all reasonable and fit comfortably in my budget. Everyone there was nice and spoke from Mr. Benson, to salesmen helping others and in the show room, to the lady (Sarah, I believe) who helped me download the Kia App and later show me some specifics about the media center in the car. I received an email from Jenna about my purchase and a follow up text from Mr Martin about the purchase and thanking me for my business. I highly recommend Benson Kia of Spartanburg! Ask for Mr. James Martin. You wont be disappointed! In short, knowledge, professional, and trustworthy!🙂
We had Christian Norman as our sales person. He was very polite, knowledgeable, and answered all our questions on our new Carnival. The dealership is very clean and all the personnel there were very friendly.The finance department was very professional and very accommodating. We would recommend Benson Kia to all our friends and relatives. Thank you Christian for our awesome 2022 Carnival. We love it!!!
Terrible experience. Was told the vehicle we were looking for was coming in the following week and the salesman would be in contact. Never heard anything from the salesman. By the time we reached back out, the vehicle was sold and they had raised their up charge by an additional $2k. Agreed to a deal on a different vehicle and put a deposit down. That afternoon, I got a call saying they actually had a tentative agreement with another customer on that vehicle and would let me know if it was actually available the next day. Vehicle became available, agreed on a price and trade in with the salesman. Salesman then reneges on the trade in deal and says they need to lower that by $500. At that point I walked away
Everyone was very friendly and polite. Kiel Johnson was very polite friendly and informative. I will recommend this dealership to all my friends and family.
Gerry Lucatero was one of the best salesmen I had the pleasure of working with to get me in the vehicle I purchased. The car I wanted to test drive had sold but he worked with me to find me a car. I am so glad he chose the Kia Forte for me to test drive and I am more than satisfied with my purchase. If you need a great dealership to help with your car search then Benson Kia is a great place to consider for your next purchase.
They were excellent during the process of getting me into the car. The financing lady was aggravated when talking to her, but it’s a job. I know everyone isn’t going to be happy. Sarah was the one who sold me the car; she was great during the beginning process of getting me in the car, but after I left off the lot, I’ve never received a call to see how I liked the car or anything again that I don’t mind. Still, when I was there, she told me personally that she would be calling to check on how the car worked. I just would have liked to seem like my business mattered when I left the lot the same way it mattered when I was on the lot. Other than that, no problems. Mainly because I was personally told to be expecting a call to see how I like the car.
Service Advisor Steve McKinney was great. I have always had great service at Kia Benson. They take customer service seriously.
I was assisted by Mr. Gerry. He was VERY VERY helpful and patient with me over the phone while I was looking for what I wanted. When I arrived to look at the car and test drive before purchasing, he showed us much love and respect. Thanks Gerry!!
Ive had minor service needs completed here...brakes, battery, and oil change. Theyve always been friendly and helpful and solved my service needs. I also dont believe I paid too much for the services I received. I have a Kia vehicle and I recommend that you go to Kia of Spartanburg for all of your service needs.
We were looking for a forever Kia, and Ken Henderson found us the perfect one a 2022 Kia Telluride! It has everything that we needed and things we didnt know we wanted. Thank you Ken Henderson.
Sarah did an amazing job helping me with my purchase at Benson Kia! she did a lot of the grunt work ahead of my arrival so our time at the dealership was brief and smooth. Very satisfied!
Kiel was an amazing salesman! I loved my whole buying experience. I love my new car. And the other gentleman working were amazing with my 3 year old, treated him like their own family! I would definitely recommend them if youre looking for a new vehicle.
Fredrica Wright - great customer service . Very easy to work with and great communication. Very professional and was quick . I love that ! Thanks again
I had a great and fun experience buying my new Kia Sorento. Charles Jackson was my sales rep. He was courteous, informative and went the extra mile to help me understand some of the newer features of my car. I would highly recommend this dealership as well as Charles for anyone looking to buy a Kia!!!
Ken Henderson was awesome he and the staff at Benson Kia worked hard to earn my business. I phoned him yesterday asked him what was available on the lot and he immediately went to work. Needless to say Im the proud owner of New Telluride. Ken went above and beyond thanks again .
Ive never had anything but positive experiences at Benson Kia. The service personnel, especially Stephen who has helped me several times, are polite and helpful and always have time for me and any questions I may have. I have visited another Kia dealership and, while people are polite, Ill never go back. Kia of Spartanburg is considerate of me and my time. Im a customer for life.
I wasnt sure of all my options as far as getting a NEW car. When i visited Benson Kia of Spartanburg i was surprised at just how easy it was. The sales manager Mike Smith whom i had initially talked to, introduced me to a gentleman by the name Kiel Johnson. From start to finish Kiel made the process not only easy but enjoyable as well! When the time came for signing. An actual Benson family member/employee finished up the process with a very cordial nature and that was that. I could not have been more pleased with Benson kia of Spartanburg and my 2021 Kia Soul S...Jamey & Sue Robbins
This is the place to go to buy a car. Christian made this process easy and was able to find the perfect car for us that day. We had a car bought within the hour. He is professional and not a pushy salesman. He is easy to talk to and listens to what our needs are. Highly recommend. If we ever need another car, this will the place for us to go.
Christian Norman is an excellent sales consultant. He made sure I was comfortable and understood the entire process from test driving to taking the 2021 Kia Sorento home. He made the process simple, fun and easy. He took the time to let me look at every vehicle I was thinking about. He made sure I knew all the features of the vehicles and that the test drive was adequate to get a feel for the cars. He answered every question in a way that I was able to understand. He explained every step of the process and made sure that I was comfortable with what was happening. He was very accommodating and happy to help when I made the decision to change the vehicle I wanted to buy in the middle of the transaction. The entire process was smooth and I’ve never had a better time purchasing a new car! 10/10 highly recommend.
ASK FOR SARAH R.- Sarah quickly helped us get into our desired vehicle. She was knowledgeable, patient, and easy to speak with. Benson Kia has extremely professional staff and we appreciate their service. Go see them today! :-)
Always great service at this place! Steve is always helpful and the gentlemen he works with are knowledgeable as well! Comfortable place to wait and very polite employees!
Thank you Stephen for your excellent customer service yesterday. The service team didnt exactly what I asked for and even put my oil sticker on and reset my guages.I really appreciate your team getting it done right the first time. Thanks!
I was very pleased with the service we got from Kia of Spartanburg, especially Christian. He was very polite and expressed great customer service towards us as we were looking to buy a car. He made the process very easy and we are very pleased with the new Kia we got.
Nicest dealership with the nicest people. Christian did amazing with finding me a car and getting everything done efficiently and fast. I am Highly satisfied and would recommend Kia of Spartanburg to anyone.
Excellent customer service, very fast, and well done every time. Deeply appreciate that Mr. Mckinneys explains so clearly and walks me through the full process!
Kiel Johnson helped me get an approval for my car. He was so generous. Everyone was great to work with. These men were awesome. They fight for their customers. Excellent customer service. If i could rate higher than 5 stars I would.
I was with my mom today when she purchased her new car! Kia K5! The salesman Kiel Johnson treated us nice and very knowledgeable. He displayed good customer service skills and a friendly personality.
Matthew at Benson Kia was the most detailed in giving me information. He is a great guy with much knowledge of the Kia Telluride.
I called Benson to see about helping my sister sell her vehicle, I talked with Ken Henderson and he made the process a breeze! I appreciate his honesty about the value of her car and got her a fair offer! Thanks Ken and the whole Benson Staff!
Steven was very helpful and kept us updated about our car. I always try to get Steven as my contact.
Matthew Hebert was a great sales consultant, got the deal worked out before we came in and was out of the dealer within a hour in the new truck.
So I have literally been in public service all my life. I am now a few years from retirement and I’ve been trying to get my kids set up with affordable and dependable transportation. For many reasons this had become a hassle and had almost given up until I got a call from Matthew at Benson Kia. The time and effort he put in to help me is almost in unheard of these days. In the end, he lowered my existing payments by almost $200. When he found out my wife had recent knee surgery, he made arrangements to deliver my new car instead of us coming in. Matthew has convinced me that in a world of everything being fast and immediate that genuine care and real service still exist and most definitely reins supreme! I want to thank Matthew and the Benson Kia team for a wonderful and memorable buying experience.Who would have anyone would say that about buying a car.
Stephen has been so respectful over the phone and in person since Ive recently been taking my 2017 Kia Forte in to the service department. Further more, Ive had issues with my 2004 Expedition, and the customer service as well as how prompt the shop was, is impressive thus far. I will definitely be a repeat customer from these experiences, as it is important for my wife and I to rely on our vehicles for daily commuting and saftey in our travels. Thank you.Sincerely,Ricky Shuler
We were very happy with our experience at Benson Kia! Gerry was so helpful with purchasing our new Sorento.
I would have done 3 and a half stars, because 3 seemed too harsh. I just had some service done on my 2017 Forte. A simple thermostat replacement, covered under warranty. The process was simple, very quick, and everyone I came in contact with was friendly. The reason I didnt give it 5 stars is because, first of all (and this is a very minor thing) there was some antifreeze splashed around various spots under my hood, but like I said, not a huge deal. The main thing is that the techs, after finishing the job, forgot to plug up my thermostat heater wire and my knock sensor (which I assume was unplugged so it wouldnt get in the way). Fortunately, I have a code scanner and some automotive knowledge, so I just plugged them back up. But for someone with less knowledge than me, it could have caused problems. A knock sensor not working can fail to alert the driver of a major problem, and the thermostat heater being unplugged prevents the thermostat from working as its intended. Definitely a simple mistake, because Ive failed to plug sensors up myself before, but definitely also worth addressing.
Gerry and Ed got me out of a 10-year-old gas-guzzling truck and into a 2019 Optima with super gas mileage and a lower payment! Within a little over 24 hours from seeing the car online, I was driving it off the lot. Gerry made the whole process effortless. Thanks guys!!
Fredrica Wright . I needed reliable transportation to and from work, so I woke up this morning and went to Benson and this wonderful person helped me with my needs!! I am very pleased thank you so much!!
Highly professional and competent staff. Each person was very courteous and I especially love that the technicians treated me with respect, explaining everything in a way I could understand
Worked with Ken Henderson to buy a used 2014 Hyundai Sonata Limited. Just like most of the used cars, it too came with some imperfections, both major and minor.Really happy with the experience with the whole Benson team especially Fred, Ken and Steven. They took care of all those repairs and made sure I am satisfied and didnt charge me anything extra, that too after I had already taken the delivery of the vehicle!Would definitely recommend!
I can not overstate the quality of service I received from Benson Kia! Emilio is the KBB buyer and he was honest and upfront the entire time. I tried to purchase a vehicle through Benson Kia, but they didnt have what I wanted on the lot, so they worked together with Benson Hyundai TWICE to try to get me the vehicle I wanted. They went over, above, and beyond with trying to help me find a vehicle. I ended up finding exactly what I wanted at another dealership, but Emilio honored our deal for them to purchase my old vehicle at the price agreed on a few days before. I generally dont rave review a car dealership, but I had to in this case. Thanks, Emilio and the entire Benson Kia staff for all you did to assist me during a stressful process. You rock!
Gerry and Ed reacted quickly to my inquire and within a day, I bought a certified pre-owned Forte. Ed went above & beyond to get us in and out quickly. The entire transaction was the quickest I’ve ever experienced. Upon pickup, Ed spent extra time explaining all the features including details about the roadside assistance and how best to use that. I left completely happy - completely unexpected!
Brandon Drummond and Benson Kia were excellent. Everything was swift from start to finish. Thank you guys!
I just wanted to thank Sarah and Shannon for having absolutely great customer service! Sarah listened to what I wanted and delivered! The atmosphere was clean and energetic! With a great music selection. I would definitely recommend and refer a friend for business.
I brought my car to Kia Benson a month ago due to a recall which resulted in my engine being blown. They claimed to give me a brand new engine, but the next day of me getting my car back the check engine light came back on. They told me it was “no big deal.” Now a month later my car will not go over 55 mph and they cannot help me, I asked for a loaner car bc i work in Greenville and Steven told me to carpool with a friend. I’m sorry I am a sever/bartender that is not an option for me our schedule. Steven is very unprofessional and rude and I will no longer be going to them ever again. Yall watch out they will scam you!
I had a great experience buying my first car here in the states. The salesman, Chris Norman, was very gentle and nice to my wife and me making sure we got a car that was what we were looking for. Recommend it 100%.
Ken Henderson was an absolute pleasure to deal with during my sale of my vehicle. He was very transparent and have me top dollar for my car! Thanks Ken!
Brandon did a great job for me. Made everything easy and fun. Would recommend him!
I’ve recently purchased a 2021 Kia Forte GT-Line from Benson Kia of Spartanburg. Christian Norman made my purchasing experience super easy. I’ll highly recommend him any day of the week to anyone. Christian will make you feel welcomed as soon as you walk in the door. Thanks again so much Christian!
Charles was very good at helping us get an s.u.v. I would highly recommend Benson Kia of Spartanburg to anyone.
Very professional, very verse in the specific of different vehicles, patient, and understanding of situations, also not harsh with pressuring
Let me take this opportunity to tell you about a member of the Benson Kia of Spartanburg sales team. Ken Henderson has been a go to in the car sales industry for several years. His knowledge of current models of not only Kia, Nissan, but of multiple other brands is invaluable.I would say the move to Benson Kia in recent years has been a plus for just the local community, but Kens expertise and salesmanship has enabled him to gain the trust of customers from several states away as well.I truly look forward to buying my next car(s) from Benson Kia, but mainly due to the level of attention and service that I know will receive from Ken Henderson.
Worked with Ken Henderson today. He was very helpful and very knowledgeable. Everyone seemed very pleasant!!
Ive had quite the experience with this place. Definitely would not be my first place to buy from, if at all. It does seem as if they are doing the right thing and correcting a huge issue. This is finally happening after a month of mostly being ignored and having to get another dealership involved. I will update my review once things are resolved completely.
Emilio Rios was a great help. If you want to purchase a car from here ask for Emilio. Great customer service, respectful and kind. 15/10 highly recommend.
This is my go to car care place. Friendly people comfortable waiting area. Since I bought my car Ive had nothing but excellent service at Benson Kia. Even if I stop by to ask a question theyre always willing to be there for me. 10+++
Recently came to get a new car since my car was broken down. Christian was able to help me figure out the best car to get for the best value in my current situation. Will highly recommend and suggest for anyone to go. Look for Christian and tell him Vincent sent you.
Man Im blown away with the way we were treated at Benson Kia with Emilio and the guys at Benson we have a new beautiful 2021 Kia Sorento!
Ken Henderson took great care of me! Got me the car I wanted at a price I liked, showed me how everything works, and didnt waste any time. Ill definitely be coming back next time Im looking to buy.
Ken Henderson has made purchasing a vehicle so easy. I completely enjoyed my experience and will recommend to all of my friends.
I came today and Dariel was my salesman. This is my first time buying a car and he was excellent with explaining the process. He helped me search around for insurance to try and get me a lower premium as well. He worked with me to bring down the price of the car itself. He was amazing and I would come back again just to buy a car from him!
Honest and courteous service. Well continue to use this dealership.
Freddie and his team at the used lot made the process of buying an extra vehicle for work a breeze. Couldn’t have asked for more reasonable folks to buy from. Their customer service is unmatched.
Our check engine light turned on as we were traveling across the country, so we stopped in to ask if they had time to look at it. They were very busy, but squeezed us in anyways, and within 5 minutes someone looked at it and we were on our way. Thank you so much for taking your time to help us!!
I want to say thank you to Christian for helping me look for a car. I had no idea what to look for when buying a car and he was very helpful and patient with me and all of my questions. Great guy, great establishment, and great car buying experience.
Christian was the absolute best! He made the whole experience easy. Very smooth transaction. Would absolutely do business here again.
I have been told no so many times I was scared to even come up here, but my Uncle Ken works here and he told me not to worry, we would make it work! Hesitantly, I picked up my mom and we went on up to Benson Used Cars. Freddy and my Uncle Ken surprised the hell out of me and said Youre Approved! If you are looking to buy a new reliable car go see my Uncle Ken Henderson and Freddy, they treat you like family!
Charles CJ Jackson was an excellent salesfriend! He was informative about what vehicle may fit best for my familys lifestyle and showed me options that still fit my criteria. Hes professional and makes his customers feel at home by going above and beyond. Highly recommended. Ask for him!
Ken Henderson was my sales person. I came in skeptical if I was going to get a car since I’m only 18. He was able to not only get me into the car of my dreams, but for an affordable monthly payments. I highly recommend Benson Kia of Spartanburg and ask for Ken.
Sarah Riggin helped me and partner out with finding an amazing car. She is very patience and welcoming. If I was the type to trade in a vehicle every year Sarah would have my business. Definitely was worth the long commute there to do business. 10 stars😁
Ken Henderson was outstanding and paid close attention to what I wanted and made sure I got what I wanted! Thank you so much! If you are looking for a car make sure you go see Ken he will get you right!
Earlier this month, I was in a really bad auto accident. Even though my Kia Sorento was totaled, my kids and I came out okay. I came to Benson Kia and my salesman Brandon Drummond eased my worries and I got a brand new Kia Sorento. I have so much appreciation for him and highly recommend the Kia Sorento for safety. Thank you all!!
Absolutely amazing experience! After totaling my previous car, both Jordan and Eva helped me to find a new car that 1- was my style, 2- was in my price range, and 3- I fell in love with. There was no pressure or uncomfortable feelings in searching for my car. The entire staff was so helpful and friendly. I feel at home in Benson Kia and I know that they’ll take care of me. 10/10 would recommend to everyone!!! Jordan and Eva, thank you for all your hard work and help! I love my car!
Had a great time getting my new kia with Brandon. He made it all so easy to do. Thanks
Hello Brandon did a great job on finding me a nice bigger car for my familyThanks alot. For the great customer service.Matrise Hall..
Sarah Riggin at Benson Kia just helped me purchase a 2021 Nissan Rogue. I came to Benson Kia in Spartanburg and was taken care of by Sarah. She made sure to listen and be attentive to everything we were looking for. Sarah helped seal the deal along with the great management there for the purchase and I walked out with a new car. Definitely will be doing business there again. Ask for Sarah she will do you right.
Sarah R at Bensen Kia was awesome! She worked with us to be sure we found the right car for us and made sure we knew all the options. She was so patient while we made our decision, and I would recommend her to anyone looking for a new car!
Emilio Rios help us to get the car we wanted quick and easy. No complaints great customer service.
Emilio did an awesome job I was nervous buying a new car because I’ve never done it! But the Benson family took very great care of me! If you’re in the market for a new or pre owned car come and see Emilio here with the Benson family!
Recently purchased a Kia Stinger and appreciate the professionalism of the Benson Kia staff - most especially my sales consultant, Christian Norman. Christians assistance through the buying process was key to a good experience.
Friendly helpful people. Answered all our questions.
Unprofessional!!!! Does not help and very rude people !!! My car is in the shop for 30 days due to a recall and will not give me a loaner. Now I have to Uber to work in Greenville every. Very disappointed
My experience was great with them. Charles Jackson was very responsive after hours. Answered all questions I had with the vehicle. When I arrived on site he was ready for me with no waiting and had me in my new car in no time. Will be coming back when time to trade my other vehicle in.