Allen is a very knowledgeable man quick.to get repairs done and affordable. At time when we take.company vehicles in they always overcharge us not Allen. Highly recommend. Oh yeah he also was very nice letting my truck sit for months sorry about that. Thank you Allen
Great service, great price. Customer service was awesome as well. They explained everything and answered all of my questions. I will definitely use them in the future for all my vehicle needs.
Called in to schedule an appointment to fix a grinding sound in my brakes, brought it in 20 minutes after calling. They put my car on a lift & it turned out to just be a pebble stuck in the brakesA small fix, but they solved my brake issue within 1 hr after calling & did it free of charge.Can’t thank them enough for their generosity
Allen, Thanks so much for your help. You and your team did a fantastic job taking care of me. Tires and rims look great. Look forward to doing more business with you
Very happy with the work that I had done. Owner was very informative and friendly. Would highly recommend if you need front end alignment on your diesel.
These guys are amazing. I am on a road trip with my family and brought my car in just before they closed on Monday night because I was having break issues. They told me they would work on my car first thing the next morning. Sure enough, I looked out my hotel window at 7:55 the next morning and saw that they were pulling my car in the garage. I got a call about an hour later that it was done. They saved our familys trip, and prices were very reasonable. Thank you!
Honest, competitively priced work. They got me back on the road after a vacation breakdown quickly. I also received solid, actionable advice about my cars maintenance and longevity. Id be using this shop exclusively if they were in my home town, and wouldnt hestiate to recommend them to a friend.
Truck wouldnt start in Walmart parking lot. Walmart gave me the name and phone number of Modern Repair. They came in 20 minutes and towed 1 mile to their shop and immediately began diagnosing the problem which was a bad fuel pump. Replaced it along with the relay an fuel filter. So since I was out of state an trying to get to Montana that day they had me on the road so I could get to my destination. Service was excellent an I highly recommend!
This place is amazing I broke down and he came and got my family after hours. He also worked on his day off on memorial day weekend to get us back on the road. Great service would definitely recommend.
I’ve used their services twice now and each time they were fast, friendly and affordable. I don’t know anything about cars but they never made me feel taken advantage of!
Friendly staff, was able to fix my tire ridiculously fast. Highly recommend!
The gals here were kind, knowledge and saved me the expenses of unnecessary repairs. 10/10 recommend.
Good quality work always respectful and a very good friend thank you
I just moved to Spearfish and brought my truck in for an oil change. As a single female, it can be a daunting experience trying to find an automotive shop that I can trust to give me honest information, quality service, and a fair price. I was very happy with Modern Repair and will go back to them for subsequent oil changes and any other repairs needed.
They took forever to complete an oil change and they kept 4 dogs in the office that barked the whole 40 minutes I was there, I dont mind shop dogs but they at least need to be trained not be be obnoxious!
The crew at modern repair spent several hours with me as I shopped for new wheels and tires! They found what I wanted at a very affordable price! A great group of people that will treat you right!
My granddaughter (Sara) is going to college at BHSU, it was very hard to think of her being so far from home and not having a trustworthy mechanic to work on her car. Grandpa normslly fixes the car and we know how easy it is to take advantage of someone who doesn’t know a lot about cars. Modern repair was recommended by quite a few people at the college as being a great priced place with great work and honest above all. They went above and beyond by explains the damage on the phone with us and our granddaughter; the mechanic told us about a few little issues that could turn into bigger jobs down the road and said he’d kept an eye on them to make sure they didn’t become huge repairs. They even offered to send picture messages so my husband could verify the repairs needed as well.They were kind, good priced, honest and reliable! They do great work at a fair price and treat their customers like family. They offered to give my granddaughter a ride back to school and to pick her up when it was done. It makes this grandma and grandpa very happy to know that it’s one less thing I have to worry about. If you want a honest place that’ll treat you right Modern repair is the place to go!
Allen called me back on a Sunday! Wow! I recently needed new front brakes for my truck. I called to find out about pricing, had to drop the call due to something else. The owner, Allen called me up and stated a fair price, and time to come in the next day! The manager of the shop even gave me a ride to work that day while they were fixing my truck! Awesome service! BTW, the brake job on the truck is fantastic! I drive from Lead to Spearfish every day to work, I needed the new brakes, no chances taken on that drive! Thanks Allen, Ashley, and the crew at Modern Repair! I recommend this shop to anyone needing great mechanic service! I will be back!
They rotated my tires but didnt check the pressure. Should be 60 in front and 80 in the rear. Good service otherwise. Ashley is very friendly.
Interaction with the customer! All my repairs were clearly explained by very friendly people. Took a little longer than I expected, but I d rather have that then a hurry up job. Totally happy with service!!
Took our car in to get fixed a couple months ago because of oil leaking and car smoking. They took two weeks because someone was sick which I understand, but they wouldnt call to give updates and then one of the times we called to check on how far along they were said they forgot to get to it that day. We finally got it back and they did changed the spark plugs for free and did an oil change to make up for it. I felt a little better but then we had to go back for the same exact problem recently. They said it should only take half an hour to fix, mind you we had made an appointment so they knew we were coming. So we left, I was on my lunch break, and told them wed be back after I was out of work. We get back about three hours later and when he saw us he just laughs and says oh didnt do it should take like 15 minutes so we left to go drop off groceries at our house and came back 30 minutes later and HE STILL HAD NOT DONE IT. Finally we get there he does it and we are on our way back home. All the way home Im driving behind the car and the smoke is way worse than when we brought it in and when I get home its leaking oil worse than when he had fixed it called him to let him know and told him he made it worse and to call me back and they never did. My fiance put a review and they commented on it and had the audacity to tell us it was not smoke but it was vapor because they had washed the engine. Im sorry I THINK I KNOW THE DIFFERENCE BETWEEN SMOKE AND HOT VAPOR. Needless to say never using their service again. Dont waste your money here.
Great bunch of people very quick to be helpful and very dependable for a little operation I would trust them with any of my mechanic needs
Excellent customer service! Very nice people and felt very welcome coming into the store. The mechanic was a very nice and relatable man. Did a wonderful job on putting new brakes in my vehicle. 10/10 recommend taking your vehicle there for any needs.
Best mechanic in Spearfish, hands down. Hes always there to troubleshoot any issues with your vehicles. Tells you straight up and wont sit there and bs you to get more money than required for the fix, unlike a lot of mechanics. Great job
They are very friendly and honest!! I highly recommend this place!!My engine oil was leaking for some reason but they changed the oil drain plug for free! I got good explanations from them. In addition, very low price for great service!!
Awesome
We were stranded up in Spearfish last Sunday (Labor Day Weekend). Everyone was closed, even the car rental places. We left a message with several auto repair companies Sunday afternoon. ONLY Allen Harwood of Modern Repair returned our call on Labor Day at 8:30am. He came in to repair our car at 9:30 am. He was good on his word, the parts warehouse was open and delivered what he needed. His repair price was fair and standard pricing! He and his wife were really nice and so were his dogs! We were so lucky! Thank you for saving our vacation! We highly recommend Allen!
Was having rough breaking coming down hills so took truck in on a Sunday (I know!) and technician looked it over and said it was a warped rotor. I asked if I could wait until Friday when I headed home and he assured me that it wouldn’t be dangerous and that my brake pads were fine. No B.S. and was upfront with me. I decided to wait since I was on vacation and preferred to get my service done at my local shop. But I would definitely recommend this shop due to his honesty with me.
The people here are AMAZING! Very helpful, they explained things in a way that you can understand them. They were kind and courteous. If I could give them more stars I most certainly would. I will be returning for any future car needs.
We took our vihicle into them to fix the axel. A day later it dumped fluid all over the driveway. We took it back in. They said it wasnt leaking. I took it home. It started dumping oil all over the driveway. So I took it back. They did thousands in repairs. I got it back and was driving up Jackson boulevard and it started smoking and dumped transmission fluid all over. The dad of the owner Allen shows up and says Allen was lazy and didnt put new clips on the lines. So they towed it back the shop. I got it back it was still leaking oil all over. Lg amounts. So they claimed it was the oil filter. Got it back. Drove it for a week. Went out to start it. It was dead. There wasnt any oil in the vihicle. I was told it wasnt thier problem after paying them thousands of dollars. I deff wouldnt recommend them to anyone.
Alan and his crew are the best always helpful and get the job done no matter what!
I have never left a review before in google. However I have to THANK these guys for the AWESOME and fast service! My brakes started going bad in Rapid City while traveling to Montana. I called them outside of Sturgis on a Friday and they got me right in! I had my dog with me which they welcomed and gave a treat. As I was waiting they saw I was on my phone so they volunteered a WiFi password. And they were all very courteous! Great job! Highly recommend!
On Tuesday I took my truck in. They said they are booked until Thursday but to leave my keys and they would try to sneak me in sooner. At the end of Thursday I got ahold of them to see if they had an estimate and the woman got cocky on me told me they dont have time to do it today either. When I said I would just come get it she freaked out and told me go ahead its not like we are holding it ransom. Never again!!!
$20 bucks to get my tire patched. Turns out it had a nail in it ^_^ I came early and they worked with my schedule to get me in early. Took about 25 minutes in total.
A truly honest mechanic is far too rare. This guy originally quoted me 300 to repair my truck, then dropped that price to just 50 when he realized the problem was easier than he thought. This guy is one of the truly good ones
Very friendly, helpful, knowledgeable, fair, and they have the cutest dogs in town!
Helped my bf figure out what was wrong with his car for free when he had it breaking down. I am glad he did that as that vehicle was a lemon he got sold. He paid three thousand dollars for a three hundred dollar truck. Now hes broke so he didnt have the money for the guy anyway. Thanks dude
Fantastic service! Would recommend to anyone who is looking for a great mechanic within a 100 mile radius.
I was stranded in town and the owner stayed late to get me going again.
Im not from the area, came down to sled in the hills. Didnt get far and had some exhaust issues on a sled. Found him on Google and asked him to weld it up. He put his plans on hold for us so we could go back to sledding. Thanks for helping out! Ill keep you in mind if I ever have trouble again!!
I had a nail in my tire on Sunday and he came in even when the shop was closed, gave me excelent service & friendly conversation while fixing my flat on his day off. He got me back on the road quicky and at a super reasonable cheep price. You saved the day when all the other shops were closed. I cant thank you enough for such awesome help and dedication to customers.
Was on a family vacation in the Black Hills near Lead, SD when my Town and Country began to overheat. I attempted two shops near Lead, but had no luck with either. I contacted Modern and got an immediate ballpark quote. Allen and his staff replaced a leaky radiator and heater hoses in less than three hours. In the meantime they suggested places to go in Spearfish, and his office manager gave us $5 in quarters to feed the trout at the fish hatchery. Allan picked us up in the van at the hatchery and we were back on the road by late afternoon and had no problems the rest of the trip or on the two-day trek back to Texas. Thanks for saving our vacation, Bob.
I went to Walmart to get some tires for my trailer, they didnt have what I needed they provided me Allens information I attempted to call him being Sunday I didnt get an answer. Thought they may have been closed for the day. 15 mins later he calls me back and and in fact they were CLOSED, but he made the drive out to get me what I needed. He was VERY fair in pricing and was able to help me out in a very professional way. We are not from the area and dont come here as often since I am here due to my job. we definitely need more people like Allen in our Boston area. Hard to find a person that is able to help us out on a CLOSED day. Thanks again Allen if we are in the area and we need something I will definitely contact you. :)
Allen hooked me up with new tires after we suffered a blowout in the freeway while traveling to Seattle. While the tires were off, he showed me that my back brakes were shot. The brake job completion was delayed by a search for a replacement bolt that broke off the caliper, and the parts store that sent the wrong kit to install it. Allen got that problem solved and completed everything expertly. He also gave me a discount due to the hassle and extra time. Great service, very personable, and honest and fair. Thank you, sir, for getting me on my way.
Was booked but willing to help
The man who owns this place was so nice to us when our car broke down.
Everyone here is very patient, kind, and professional.
Best shop in town, extremely flexible, and friendly. Quality job for low cost.
Had a 4 wheel drive problem.. fixed it. When all the other big named auto places I went to said nothing was wrong.. just they do a great job fixed under 2 hours.. c:
Didnt have an appointment, they were on a test drive when we called and they came back right away. Very respectful and fast work.
We were on vacation when our AC went out. Modern Repair diagnose the problem and fixed it in a short amount of time. Allen was friendly and the price was fair. If I lived locally I would come to the shop for any auto problems.
Reasonable, knowledgeable, and trustworthy.Modern repair has it all.
Great place, friendly and competent staff
They do great work
They are not to pick about when you pay because they know that not ever can pay right away.
Super friendly and quick service!
They are open late, and very friendly, they work around your schedule
Reasonable quality work
Excellent service
Excellent service
Saved are butts
Made false claims
A+ Service
The treatment they gave me is really very effective and friendly. The trip from Minnesota to Los Angeles was interrupted due to engine maintenance, an oil change was needed, and was done quickly and efficiently. God bless this wonderful company that does so much good to customers !!!