Great company, quick to get in, will come to your house.... WAY better than driving downtown to Auto glass like my search engine suggested. And the same price! Was able to be scheduled the next day from calling to set up an appointment verses the 9 day out like their competition. The tech kept me in the loop when he thought hed be over and updated me on any delays. The chip is repaired and its guaranteed while it own the rig. AND if it needs replacement they will put the cost I paid for the chip towards a new one. Will be exclusively going to Glass America from here out and telling everyone!

Both times my insurance has set me up with this place theyve had to reschedule the appointment to a time and date that I could not actually use. I had to get a manager involved and finally convinced them to stay to the 1st appointment 2nd time around they refused to actually do anything about it so I had to have my insurance go to a different company. This is absolutely unprofessional.

I had my windshield replaced in January, but the gasket material on the lower left section of the windshield came loose within a month. I have had to have them come & reglue that section 3 times since then, and its coming loose AGAIN! Also, communication with that company can be problematic, too. NOT recommended!!

Awesome service the installer was on time called ahead to verify everything and was polite and courteous

3 times they mess up my appointment no show no call, I have to personally call them and ask why unprofessional zero star. I commute 50 miles on the freeway feeling unsafe because of my cracked windshield

My daughter lives far from me in Spokane. Her car was broken into by smashing a window. Glass America took care of it quickly, while working with her work schedule and I couldnt believe the low cost. I feel so much better knowing there is a company we can trust.

Not Happy. Tech late, given the wrong parts, will try again next day. I call manager having been offered a pathetic 10% discount for wasting my time, he makes excuses, says something about age of car and after-market parts. I tell him keep working on it, and Ill work on it. Havent heard from them by noon that day. Me: get on the phone and find the glass locally and install it myself before the end of the business day and still havent heard from Glass America. No, Im not happy with over-promising and under-delivering.

JAKE SCHMIDT was awesome to us. He was efficient, quick, thorough, professional, and MOST of all, friendly. He, also, took the time to explain what he was doing. He made it an enjoyable experience!

Great service. Nice people and a fair deal.

Great fast service n ppl

Paul was awesome so polite and got the job done quickly and was very gentle with my car. Thanks again Paul. I would recommend this company to all my friends and family..

Customer service is polite, but will say anything to get you to make an appointment and pre-pay. I scheduled an appointment 3 days in advance to help ensure that I would be in an early appointment window. I was told that a tech would be working on my truck between 8:00am and 10:00am. The tech called later that day at around noon and said he was over booked. He said he could fit me in between 5:00pm and 6:00pm. Thats fine, stuff happens, Im not going to blame an overworked tech.At 5:00 I get a call from the call center and they tell me they have to push me back a day. I ask them why I am being pushed back when i was told i would have a morning appointment, and the caller said we dont do appointments before 10. So i was LIED to from the first call center rep! I had rearranged my schedule, and gotten a ride to work to make this appointment work. The only reason they get 2 stars instead of one is that the technician was nice, honest, and understanding.

I had a great experience with Mike. He was very flexible with the address and was able to get everything done within an hour. Plus, it’s a warranty for life. It is convenient that they have offices in different locations since my glass broke while traveling.

Very happy next day service fair price professional installer will recommend

We made arrangements for them to come fix our windshield and they never showed up or called. We will be using another company.

Awesome!!