Kyler in the service department is absolutely fantastic! All requests handled professionally and without a delay. All information requested from him was professionally delivered and explained well without over the top explanation.

Very friendly and helpful, and they did not try to pressure me into extra services. Service was completed in the estimated time frame. Always a great experience at LHM

They really took care of us. Very efficient and friendly.

We always appreciate working with Chris Jamison! He is very knowledgeable, thorough, and sincerely cares about doing a good job for us! Thank you, Chris!

Customer service is 5 Star. Ricky was very accommodating and professional. Everything was completed on time. Thank you

Nathan at downtown Toyota always takes great care of our vehicles. We can be on the road having questions and he has always taken the time to help us through our problems even if it is user error. We have been with them many years through a few vehicles and never have we had a complaint. Thank you Nathan for all your help.

I drove 60 miles after making an appointment for safety Recall work to be done. At the time I made the appointment i was told to allow up to 3 hrs but it would probably be less. I arrived early for my 11:30 appointment And was told 2-3 hrs. It has now been over 4 hrs of waiting, no end in sight! At 2:30 i checked and they hadn’t even started yet. When i talked to the service rep i got No apologies except it was kind of overlooked.... But give them 45 minutes and it will be ready. When I finally did pick up my car after 4 1/4 hrs i was told they had computer snafu which is why it took so long. Yeah, Rrrrrright! I have bought 3 cars from Larry Miller Toyota And have almost always had good service. Not this time I should have taken it elsewhere! I will never really know what the real story was, but I’m guessing because this was a Recall the $$$ wasn’t as valuable to them as real paying customers so i got on the “we’ll get around to later” list.

Took our vehicle in for its first service and had a great experience. From the more we arrived until out vehicle was ready everything went as advertised. The getting crew set expectations early, the waiting area was comfortable and well appointed, and our car was serviced on schedule. Great job by the entire team.

In and out in les than 30 minutes for a maintenance check. Super nice guys!

I called today to make an appt. to get my Toyota Avalon serviced - NO ONE ANSWERED - I called twice!I guess you dont wish to service Toyota vehicles...And Im not calling you again. Ill drive to Coeur dAlene.Ill be surprised if this post is answered.

Helpful and great place to get OEM japan parts.

Seriously great staff. Sales team is knowledable and prompt to reply. Service team is awesome, I recommend Jordan as a service advisor, he is friendly and efficient. I will be back.

Excellent service department, always take my vehicles there. Staff is super friendly and knowledgable.

Needed a new battery for a key fob that was failing. The screws were stripped but the service tech managed to change the battery anyway. Charged less then $10 including the battery for a 20 minute process. Much appreciated!

Love my dealership!Easy would have cost so much money, like 500-... Cost NADA

Person answering the phone doesnt know how to communicate with someone asking questions... clearly was bent out of shape and uncomfortable with communication.

Clean, efficient space, good selection of waiting areas, play room for children, great service, good ride service.

I bought my car here and I have them do my oil changes. They rotate the tires and wash it too.

Well maintained, clean and courteous, accessible for all

Awesome place to get work done on my Toyota

Good job team members

Great customer service

Great service

Excellent!!