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NW Auto Solutions
9028 W Sunset Hwy, Spokane, WA 99224, United States
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NW Auto Solutions
Comments
Ch
Review №1

A++++ Dealer! Buying a new vehicle can be very stressful and what a relief to find a standup family run dealer that genuinely cares. Mike bent over backwards to help me find exactly what I was looking for. Tristan was also phenomenal about being attentive and answering all of my many, many questions. I immediately felt at home with these guys and could feel how much they really cared. They treated my family with respect and made them feel at home while we sealed the deal. I see that there are some negative reviews on here, ignore them, there is no way for dealers to guarantee a perfect vehicle, it is up to the customer to do their own research/inspection. Mike and Tristan were able to get my family lined up with the perfect diesel truck and we could not be happier with it!

Da
Review №2

Very positive experience. I appreciated the hospitality from Tristan, and were loving the new Truck so far. I would recommend buying from these guys.

Br
Review №3

They will treat you right and be honest with you while giving you a good deal all the same time. What more could you ask for? Call and ask for Mike or Woody and they will treat you right. You wont be disappointing.

To
Review №4

Tristin was great from beginning to end. Actually enjoyed the experience of buying a car for once. Fair price and zero pressure throughout the process. He went the extra mile and followed up with assistance even after the deal was done. My son is thoroughly enjoying his 2013 Subaru WRX. Thanks Tristin, impressive. Highly recommend this dealership.

Mi
Review №5

Mike and Tristan were more than helpful with our Truck purchase! At first we weren’t able to get into our desired vehicle but Mike was able to pull some strings and help us out! Wonderful, honest people! Amazing experience for our first dealer purchase. The Dodge we bought runs perfect!

Jo
Review №6

I purchased a Truck with Tristian about a month ago. They gave me a fair price and excellent service. They are now my go-to for any vehicle purchase. I highly recommend working with NW Auto Solutions.

St
Review №7

I personally had a great experience. Both Tristan and Mike were very accommodating to help me get into my truck. Tristan was friendly and I feel they were honest and upfront throughout the whole buying experience. Would highly recommend visiting them. As for the other guy who felt gilted, maybe it was his personality and knowledge that got in the way of a great deal. As for me, Im happy and will return in the future.

Bo
Review №8

Bought a 2011 F-150 back in March and it’s been nothing but headaches since. Had both rear axle bearings fail, one of them was so bad that two days (TWO DAYS) after I drove the truck off the lot there was fear oil getting thrown all over the rear wheel well, this is something their mechanic should have seen before hand because there are signs to a bad bearing (I.e. a wet break dust shield). I text the salesman about it and no response. The reason I gave them two instead of one star Is they did have good customer service but should look into a new mechanic.

An
Review №9

Great service, theyre kind, friendly and genuinely interested in helping you find the vehicle you are looking for. Mike has years of experience in the business, and is definitely showing his soon the right ropes. Family friendly and fast.

Ra
Review №10

Mike and Tristin set me up with a Subaru Outback under book price in one day. They truly take the hassle out of car buying. Great prices, knowledgeable salesmen, and willing to work with anyone. I highly recommend this dealership.

MK
Review №11

Very helpful definitely recommend this place! Great customer service..

Ro
Review №12

My wife and I had been looking for a Toyota Tacoma quad cab to better accommodate our growing family. We found what we were looking for at NW Auto Solutions. Woody was great to work with through the entire process. We got a great deal on a great vehicle and will be back when it is time to purchase again.

Et
Review №13

Nice little dealership out in Airway heights! I randomly stumbled upon this place and I am glad I did. after having negative experiences from past used car dealerships, Woody answered all of my questions and concerns. He invests more money into making sure his vehicles are in tip-top condition than ripping people off like most of the places out there. He truly wants whats best for the customer... I will only purchase vehicles from Woody from here on out.

Je
Review №14

Save yourself the hassle. Just buy somewhere else where vehicles are sold with honesty. WORST DEALER EXPERIENCE. Not only the sales people, but management and ownership all do not act with integrity when selling cars. They sell with misinformation and photos that hide any issues with vehicles. DO NOT BUY FROM HERE, they have told us to **** off at this point. We will be continuing to report here as it develops as well as to the BBB.

an
Review №15

Great experience! Got a great deal on a great vehicle with lots of equity. Mike found me the right vehicle at the right price. I cant say enough good things about this experience!

Tr
Review №16

Great place! Highly knowledgeable and helped me find the truck Ive wanted for over a year!

Mi
Review №17

I went to NWCustomTruck to look at a truck they had for sale. After some number crunching we figured out that it was outside of my budget so Mike Urann found another truck for me that we could afford. Mike and Woody went far above and beyond the call of duty to make sure everything was right with this truck and took care of issues that some dealers might have tried to pass on to their customers. Ive had the chance to get to know these guys and they are great people with a lot of integrity. We really love our new (used) truck! I recommend them without hesitation.

Ka
Review №18

Great people

Da
Review №19

Great service and great staff. All of their vehicles are great too. Id recommend them to anybody!

Bu
Review №20

Great place to buy a vehicle. Very honest and respectable.

tr
Review №21

Great prices, nice trucks, very low pressure! Woody was a very good representative for a great dealership!

Je
Review №22

Dont trust this dealer. All smiles and friendly until after all the paperwork is done and the car has been paid for. Every issue from then on out they will not give you the time of day.

Mi
Review №23

Excellent service, cool trucks with awesome prices!

Ma
Review №24

Went and got my first car Mike helped me find a really nice and reliable car !

Ch
Review №25

Always speedy response and good, honest salespeople

Ar
Review №26

Service is amazing and very friendly!

Jo
Review №27

I use to work here

Je
Review №28

DO NOT TRUST THIS DEALER

Information
3 Photos
28 Comments
4.1 Rating
  • Address:9028 W Sunset Hwy, Spokane, WA 99224, United States
  • Site:https://nwcustomtrucks.com/
  • Phone:+1 509-279-2822
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
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