Damon helped my sister and I find some great products today - very knowledgeable about skincare, hair care, and all of the products available. Loved our experience thanks to such a dedicated, excited associate! Will come back and look for Damon next time we need to shop for new products!
Had a great time. Smelling all the delicious bath and body products. Our helper Rocket was very helpful in getting us on our way with a bathbomb, some skincare and a couple of free samples to enjoy at home. Thanks 🚀
Great and personalized service, very knowledgeable of their products and super nice. Great atmosphere, and of course lovely smells.
Everyone who works here is an absolute gem! So kind and helpful - outstanding customer service. The products smell great, ethically sourced and I wish I had endless funds to buy everything they have. So happy Spokane has this wonderful store in town!
The address is wrong! Everything else is perfect. Bella is awesome at her job and if theres ever a promotion or raise deserved its her!! This place is my happy place. The product is so good and the service was SO knowledgeable! Bring back milky bath bombs 😂 yall rock
Upon entering the store, we were greeted by an employee with a clipboard on a serious power trip. We were treated like children as this employee explained their mask policy. His mask speech was a few minutes long and completely unnecessary. A “hi, please wear a mask inside” wouldve been sufficient. I was handed a disposable mask and waked ONE STEP into the store and the employee snapped that I needed to put my mask on. I am fully vaxxed. I respect stores’ choices to have guests wear masks, but this was completely ridiculous. I was treated like a child. I will never shop at Lush again because this employee was degrading and rude.
Smells amazing everything handmade very helpful little spendy out of my price range but besides that it was amazing
The team is so knowledgeable and kind. Every time I go to this store I leave happier and feeling uplifted. It’s a wonderful atmosphere, and of course it smells beautiful.
Hands down best experience shopping anywhere. The staff was absolutely amazing and super friendly! Will be returning, absolutely. Give them a raise!!
The staff is super helpful! Also love that their products are organic and ethically sourced. A serious step up from Bath & Body for those who are looking for delicious-smelling bath bombs, hair products, and face masks.
Just left the store minutes ago and had to leave a positive review immediately. Damon (so sorry if I spelled that wrong) and Liz made my day with their extreme kindness. Had a rough start to the week and they just put the biggest smile on my face that won’t be going anywhere anytime soon. I didn’t buy anything this time around but their knowledge of the products and covid precautions were all so amazing. I’ll be back for sure and hope they see this review and just know how much I appreciate them and know how amazing they are. Keep smiling 💝
Wont be back! Products were subpar compared to the shop we usually patronize. Five employees, two customers....each employee would talk to us about putting our masks on. THEY WERE ON! We only lowered them below our nose when we wanted to smell a fragrance! I felt they were a little demeaning and condescending.
What a wonderful shop! The Lush Sales Ambassadors are so friendly, helpful, and welcoming.They are ready to answer any questions you may have about Lush products and introduce you to some new and lovely ones as well.Marley and Kate, who helped me as I shopped, are super kind, welcoming, and are a wealth of knowledge about Lush’s mission and movements to provide a safe and happy place for everyone to obtain ethically sourced, vegetarian, no animal tested, handmade products that are just so lovely to purchase.Thank you Lush, very happy y’all are here in Spokane!
Great place. Knowable staff
Awesome store with AWESOME HANDMADE PRODUCTS that work!!
I’m sure it’s good, just change the address. Wrong address
I love it from there staff to products it is a all around amazing experience, I am there at least once a week!
Great customer service!
Fun store and very helpful employeez.
Love this place. The staff are so friendly and the products are great!
I was having the worst day ever and was relieving it with some bath bombs- the person who helped me (very long brown hair and glasses) today noticed I was having a bad day and chatted with me about the bath bombs and was so sweet to get my mind off my day. Her kindness and attention honestly brought me to tears. I can’t wait to come back to such a caring and calm atmosphere.
Went on their grand opening. The staff was so sweet and so helpful, even during the craziness. So happy Lush is finally here! Scrubee is my “must have” item.
So happy Lush has come to Spokane! Awesome store, I can now purchase all my favorites in person and see whats new.
There is no Lush store at this location.
I think we wont be able to go back to our previous products!
Love this store and all the products!
I love lush
It was okay.