I was recommended by a friend to come check this place out because, of how knowledgeable the employees are about product. When I came in they had a sign with the employees on it and their favorite juices I thought that was pretty cool! A young lady greeted me when I came in and had such a positive attitude! One of the other employees helped me out though, “Calvin” I believe. He was amazing he listened very well to what I was looking for and was able to find exactly what I wanted! I even took one of his juice recommendations, which was amazing by the way! Just from those 2 employees I had interaction with, I will definitely keep me coming! Not to mention he even gave me a discount on my juice since I was getting a brand new mod.

Great customer service and they actually had the juice I was looking for! Places are always out of it so I was very happy

Disposables, mods, etc. Everything vape. They also have discount deals for members. The employees were super chill and fun to talk with. Would recommend.

When I quit chewing, I vape... This place has everything necessary at reasonable prices.

Polite, knowledgeable, guided me to the right vape.

The South Hill vapor lounge is the best. Jill knows us by name every time we walk in. She has been extremely helpful and always gives us the best suggestions. We have always been completely happy and look forward to seeing her every time we come in.... Mike and T.

Knowledge and friendly staff with a large amount of product to choose from.

I have been going to the south hill vapor lounge for almost a year now. I would not recommend this location only because of ALL the employees are very rude and snappy. I have given this location time and time again a chance and every time I go in they are pure rude. Personally will not put up with that when I’m spending my working money there. They have lost not only my service but my neighbors due to the rudeness & eye rolling they do.GO SOMEWHERE ELSE!!!

Very helpful staff. They had everything I needed and seemed happy to help.

I dropped my mod and it wouldnt detect the atomizer, so I brought it to this Vapor lounge, and he fixed it for me! Vapor lounge has been my one stop shop for any nicotine vape products since day one. I forget get the guys name that fixed my mod but give him a raise!

Very friendly staff and knowledgeable.

I really like vape lounge best store to get all your vaping supplies

They have always been SO nice to me here over the years. Just today I was fitted with the perfect mod and I couldn’t be happier. This place knows what they’re talking about and always provide the best service

I’ve been a customer for quite a few years since I switched from smoking to vaping in 2017. I go to the south hill one but have been to the Shadle and Airway Heights many times too, and at each visit have always had excellent service from knowledgeable young people. The last time I went though became frustrating. I brought back the incorrect tank glass that my husband got for me, even though they supposedly looked it up because he didn’t know which to get. Regardless, when I tried to bring it back the new employee wouldn’t do it. She said she didn’t know if she could exchange it even though I had my receipt and it was even in the original blue bag. She said she didn’t know that if she could or how to even if she did know. I’d think these things should be known by a new employee that’s been left alone in the store to deal with customers. At least give them a person the can call to figure it out. It’s stupid and insignificant in the big scheme of things but frustrating coming from the only shop you use.

Always get good service, and there are a plethora of options for those who vape.

Elegant classy at affordable prices great customer service would highly recommend to my friends and family .. The MORNING MELON VAPE JUICE SUPER FIRE

Always stocked and accurate with fulfilling my needs.

The staff are always super helpful

Always a wonderful experience! 🖤

This is by far the best vape chain aroud. I particularly like this location. People are extremely knowledgeable and helpful and patient. I offer to tip but they dont take them. You can tell the owner must take care of their employees. Well done Vapor Lounge

I absolutely love the staff at this location. Prices are very fair compared to others. They have a great rewards program.

Very helpful and knowledgeable so far.

Great deals and great service

Charles was a great help purchasing my Geek Vape Aegis. He even went out his way to show me how to set it up and went over pros and cons on other devices. Thank you for the great deal and amazing customer service.

My go to store for vaping.

Pretty decent selection, good prices. The employee this morning was very nice. She made the experience.

Really good customer service.

Awesome management! Convenient location

Never vaped before. Was subjected to numerous mind control experiments in the basement until zero memory wash. Then the new memory program told me I had one of the best vape experiences of my entire life.

Super helpful very clean great customer service even though this place was super busy

Bailey and John at vapor lounge were two of the most friendly helpfull people I have met in the industry must do a 5 star!! Thx Bailey and John....

Vivian made my experience super great. Very helpful and awesome customer service!

Very friendly staff. I’ve only been in a few times and haven’t been disappointed.

The worker sold me coils that didn’t fit my nord and he had to have someone come help him. I went in three times. All I’m going to say is if you don’t know what you’re selling then don’t sell it.

Seems to constantly be out of prophet plus’. It would seem if mass amounts of people come in and buy these. That management would order more 🤨

First off...this place has fantastic customer service. The young guys working are knowledgeable and always in a good mood. You have a great product selection and good prices. I was in today and there were 3 people working. The problem is, there is only one cash register. That means I have to wait in line to purchase my product while listening to the liotering idiot “customers” sitting in the chairs and experience their massive vapor cloud, warm from their lungs, that is engulfing the store. I know you don’t get to choose your clientele but you have the power to make your store run more efficiently. The employee helping me was also annoyed by these two. I’m big on time management and prefer that my time isn’t wasted while I’m trying to spend money. Buying a vapor product, when I know what I need, should not take more than a couple of minutes. I would love to see you add another register and then this place would be closer to 5 stars. Please let your employees know what a great job they are doing. Thank you!

I love this place. The employees know everything there is to know about all things vape. They are super friendly and love helping you figure out what you want. They have a huge selection of juice and mods and their inventory is always being updated and improved. Never had a bad experience here and never will.

Went in for a quick stop because I broke the charger in my mod and needed to get a new one and some extra batteries. The person tending the store was courteous, filled my needs and didnt bother me with a ton of additional products I wasnt looking for.Thank ye!

Great customer service, lots of choices of juices and mods.

Stopped in here because I needed a fresh coil in a pinch. Fair prices on juice with a good selection. Outstanding and friendly customer service. I wouldnt hesitate to shop here again if Im in the area.

This store is freaking awesome! I had an issue with my old mod that I completely and utterly messed up to say it G rated or whatever. LOL! Or for lack of another word...f*ed up...well the worker Bailey helped get a really amazing deal that I could NOT pass on. I had told her earlier that day that I had meant to get out of her store tonight and I was going to be vaping for around $50 and well she surprised me by beating that price by 10 or 15 dollars! Thanks Bailey, I will for sure be back there again for some kick-butt Fireball juice! 👽😁👽

I was upset that I bought coils and they wouldnt work they were faulty. They would not exchange it because it was open. How are you supposed to know if it works if ypu dont open it.

Staff knows there products. Very friendly

Always very nice and helpful

I was getting my first e cig, but had no clue what anything was at all. The person behind the desk, was so professional, he didnt I swear about a half hour giving me opinions, honest ones, not trying to coax me into expensive stuff I need.I havent smoked in 3 days now. I bought the Vladdin RE pod, with regular Turkish flavor oil. Its awesome!!

This is one of the many Vapor Lounge locations, and I cant say enough fantastic things about this company. From their knowledgeable and friendly staff members, to carrying top of the line products, you will leave a satisfied customer every time!

Always great service, friendly and knowledgeable employees and a huge selection. And theres a reason the flavor Blueberry Bliss is pretty much always the flavor of the month.

Allways super nice and exceptional customer service my Go-To for vape products

A nice local shop that has good customer service. It’s the only place I go to get my juul pods!

Had just what i wanted

They answer your questions to the full extent of their knowledge. Very kind people.

I absolutely love this place the customer service is amazing the selection is fantastic everybody is very very kind everybody was very helpful when I was going in to try and stop smoking and I could not pick a better place to go for any of the products that they are actually trying to sell it is phenomenal. You can just tell that Josh Mason and Brayden all love their job and love helping people who are in their store its great!

Employees are always friendly, knowledgeable and helpful. This is my favorite Vapor Lounge out of the ones in the area. If you are looking for anything vape related this is the place to go.

These guys are extremely helpful. Twice I brought in my vape and said it doesnt work, please fix it. They changed the coil with a smile and did not try to sell me anything! I did purchase the coil I needed, but nothing else! Super friendly. I will Def go there for all my vape questions and supplies!

I go there regularly the staff is so willing to help with any request, not only that they are extremely friendly and always give service with a smile an excellent place to go and get my vape juice.

Very helpful staff answered all my questions promptly and im a friendly manner. Very nice 30 day refund to credit deal to is a big plus

Stopped by while passing through the area and I was a little early before they were supposed to open. I waited 10min past their open time and none was there. I wasnt in a rush but still needed to be somewhere. Kinda killed the rest of my day since I had to wait another 5 hrs till I was able to go somewhere else and get what I needed..

Cool place. Jack is super helpful and legit as always. Only place I go now.

Honestly had such a great experience overall. Braden and Mason were incredibly helpful and accommodating to my somewhat snobby needs. They are my absolute favorites now. Thank you vapor lounge for all that you do.

Best vape store around. They always have what I want in stock. Josh is very helpful and provides great customer service!! Thanks!

The shop I stopped into when I bought my first kit. And RARELY (if at all) shop anywhere else. Stop in weekly to refill on liquids or build equipment. Great atmosphere and great people working there (shoutout to Josh and Griffen!) always the shop I recommend to people and my first stop when I have any questions! Thanks for everything guys! And if you need anything vape related. Stop in to one of these stores!

Great service and amazing selection,im big on custards and i use salt nic now and they had a selection within that category,which is nigh impossible to even find a vanilla custard these days in salt nic.Anyways the service was good and the store is nice and spacious 5 star from me no doubt.

This store has become my go to for vaping needs. I have tried other shops in town and have no complaints, but keep returning to this one for my needs. Thier ayoxk is currently limited (though they DO carry I infinix pods, and other hard to find accessories) but they are also expanding this location and will carry much more very soon. They are pretty knowledgeable, helpful, and friendly.

Good stuff, nice people

The workers here are great people, I love to go and chat and get great suggestions on vape products. The new hours are convenient as well.

Amazing Staff! Friendly and acomodating as can be... Griffin and Josh... just awesome! Thank you guys for running a great vape shop!

Was nice and relaxing environment. Has good guest survice.

Great place, clean, courteous, and knowledgeable. I really enjoyed my experiences with the staff and they have locations all over! I recommend this place if your a newbie or a vet to vaping they got you covered. Thanks team VaporLounge!

This is the kind of vape shop you want to visit, clean store, great products and the staff very friendly . Josh helped me find what i was looking for answered all my questions and gave a stellar performance, outstanding customer service

I go everytime I need more juice and Im never disappointed their selection is incredible and the people are so nice.

These people are so helpful and really know their products. Excellent service.

Get all your vaping needs satisfied here. Staff are so nice selling amazing products.

Make smoking great again..LOL💯😲💯

I feel bad for the star,i bought twice from them not good at all with product worse ever

Great friendly staff thatll do everything they can to help you find what you need.

Thay never seem to get the flavors in and just keep recommending the moast expensive bigest bottle thay have

The guy who helped me was super friendly and I got my mod for a good price

I don’t give 5 stars often this place deserves it

Told mason (how can a guy be that cool) i was a first time vaper and just got my new stuff and he helped me with more than just what i needed he legitimately wanted me to have a good experience and i cant sing higher praises of mason. never going anywhere else

Always friendly & helpful here!

I wish they carried a wider variety of juice from different vendors, but the staff is always extremely friendly, courteous and helpful. Plus free coffee!

Great staff and fantastic product at a affordable price.

Pros:Friendly informative staffWide variety of e liquids, mods, accessoriesInviting atmosphereConsA little spendy, but thats to be expected at a physical location. Its worth it to support local business

My favorite vape store. Great prices, lots of juice options, and outstanding service

Great customer service helpful and good supplies

I went in as a beginner, and the staff were very helpful, and when i misunderstood a discount, they went the extra mile to get me as much savings anyways beyond great experience

Love the staff, and has a great selection for fair prices.

Very helpful, kind service. Some confusion with the account, from one location to the next.

Great customer service for a new vaper.

My fav vape store.

Nicest most helpful people work here!

Excllent service from Josh and his crew will allways shop here

Wide selection of ejuice Prices are standard, sub par service

Its a vape store. Theyve got vape stuff.

Pulled in at6:58 the guy stayed open for another 15 minn. To help me.

I love the people at vapor lounge

Staff is so amazing, politeand helpful

Always super friendly & helpful staff!!!

Love those people!

Great customer service