Kyle is such a nice guy and provides great customer service. Hes very very knowledgeable and can assist with finding the best mattress that fits your needs. He also offers financing which is very appreciated especially during this pandemic. I highly recommend working with him if you want someone who is nice, understanding, and funny too. Thanks for everything, Kyle. I can now sleep comfortably at night.
I really enjoyed the experience! The guy running the floor was extremely patient and down to earth. I didn’t feel rushed at all which is nice when picking out a bed. Really nice people that are knowledgeable about what they do, and they are honestly looking to help. After talking to him some, I found out it was a family owned business which is also a plus. The shop is away from prying eyes and from people looking in while you’re rolling around testing out a bed. Overall good experience with no complaints. Again, really kind people.
Had a great experience! Kyle was so easy to work with and educated me and answered all my questions I had about the mattresses. I will definitely be telling my friends/family to give them a try when buying a mattress.
Everything from beginning to end was hassle free. I never felt pressured to buy a certain mattress. I was given options and allowed to make the decision I felt was best for me. Delivery was quick and hassle free. I would definitely recommend to anyone in the market for a new bed. Very satisfied!!!
I had a wonderful experience buying from David and Kyle! They both are extremely personable and welcoming an created an easy-going atmosphere. They both had no problem answering any questions my fiancé or I had. We had many options to choose from and were allowed to take our time trying out the different mattresses. Along with our mattress they also sold us a bed frame, a mattress protector, as well as the equipment we needed to haul our new mattress home, and even helped us load and secure it to our car! (They do offer delivery)I 10/10 would recommend them to anyone looking to finance a new mattress!
Kyle and his family gave us wonderful service. Our bed was delivered all the way to Hayden Idaho and set up for us. I had the best nights sleep that I have had in years! I highly recommend buying a mattress and with the movable frame. We bought the plush mattress and I am sure happy with it. My back did not hurt in the morning. My husband had a very restful sleep also. Normally my husband wakes up several times a night because of back pain. We are both very satisfied with our purchase.
I cant say enough good things about these people. You absolutely positively cannot go wrong. Their customer service is unparalleled.
I would highly recommend this business if you are looking for a quality mattress at a competitive rate. David and his son Kyle were incredibly helpful and helped us find exactly what we are looking for in our price range. Not pushy whatsoever. Genuine business looking to help customers find what they need. Both were very friendly and made my boyfriend and I feel comfortable and welcome! Thanks for everything, we love our mattress!
The service was top notch. Wonderful people and very friendly! We showed up, picked out a mattress and was out the door within an hour. Approval was quick, no more than 5 minutes! They even knocked off some of the price because it was the floor model. Delivered the mattress to our door as requested.Overall, if I could give more than 5 stars, I would!
5 stars! Bought a mattress for my son’s apartment. He loves it! We had a great experience buying here and I highly recommend to anyone shopping for a quality mattress!
My husband and I are moving from Seattle to Spokane and needed a mattress right away. Kyle and his family took good care of us, I love the mattress we got! Kyle was punctual, responsive and very knowledgeable! Highly recommend if you are in the market for a good and affordable mattress.
Had the most pleasant experience here! The owner opened up the shop for me because I had to work late, which was fabulous! He explained his inventory to me and had a great showroom. We chatted and it was the best bed buying experience Ive ever had. And, yep we loaded 2 queen mattresses and a queen platform into my beloved 1997 Buick Century! Quite the hoot!
One thing Ive noticed is there just not a lot of honesty going around anymore. From the beginning to the end I felt that the salesperson was being completely truthful and was very informative not only about the product but about the loan process as well. I would highly recommend.
Great customer service, great price for amazing mattresses, very helpful and not pushy, would recommend everyone to this place. Thanks for everything Mattress By Appointment, We love our new Bed and Kyle for helping us with everything.
It’s a small family owned business with great customer service. There was no pressure from the salesman and he thoroughly answered all my questions. I spent more than I meant to on a new mattress, but I got what I paid for. It is so comfy!!! I highly recommend Mattress by Appointment if you are in the market for a new mattress.
Purchased a twin mattress for our kiddo. Kyle was great! Great overall purchase experience, reasonably priced and best of all supporting local.
If you’re having any doubts about whether or not this is the place to find your new mattress, stop! The entire process was so easy! We recently moved from out of state, and starting fresh - which means we’ve been sleeping on an air bed. After many hours of research, we pretty much came to the conclusion that we couldn’t afford a brand new mattress just yet. But then my fiancé came across this place and made an appointment! Within just a few minutes of arriving, we were approved for a line of credit with one of their partners. We were like kids in a candy store! Once we picked a bed, we had a dilemma of how we were going to get our new bed and frame home with our tiny car. But they deliver!! Kyle was incredible, kind, and very knowledgeable throughout our experience. And the bed! The bed is WAY more amazing than we could have imagined it would be! For the first time in over a month, we slept so well and woke feeling literally refreshed. Thank you SO much!! I highly recommended this place for any mattress needs (plus, their storefront is adorable!)
I was sleeping on a very plush expensive pillow top mattress we had recently purchased and started having my old back pains. Decided to purchase a firm mattress at my sons shop at a third of the cost. Love love love it!!! Loved that it came rolled in a bag. Easy peasy to carry upstairs. Great service with great mattresses to choose from.
Great friendly people! Also, Great prices and big smiles! The father and son duo helped my college age daughter (go Whitworth) pick out a perfect mattress! Outstanding customer service ! Thank you!
This was the most seamless buying experience for a big purchase Ive ever done. The fact it was by appointment and you get someone knowledgeable and it not being a box store was friggin awesome. Was literally a mom and pop and son shop with warehouse inventory. We tried every single bed till I thought we were good and they encouraged me to even retry options to get a feel of what was perfect. I didnt feel pressured to feel obligated to the top tier ranges at all. They did not rush me even though I tried everthing twice. These are awesome people and they do a righteous job at providing quality mattresses and I will definitely buy from them again.
AMAZING deals on quality mattresses! I’m so pleased with our mattress. We saved 60%!! No need to go to a big box mattress store. I highly recommend this place to anyone!!
Kyle was super nice, friendly and personable. Such a clean office. In and out with a brand new, clean mattress in less than 20 minutes! Reasonable price. Would definitely recommend and purchase from this office again!
Went in without a bed. Came out with one. These people were super nice and down to earth. The mattresses are super affordable and good quality. I recommend this place 100%
Super easy to make an appointment with! I even had to change my time by 30 or so minutes that day, and they said it was no problem! They allowed me to test all of the beds many times, even though it was approaching 5pm, and it was no problem! Family ran business. Very friendly. I called them on a reference from my friend. I would recommend them to my friends as well! Thank you!
Kyle and his dad were amazing! They helped me pick out the perfect bed for my price range and were willing to work with me on everything I needed. If you are needing a mattress and not wanting to spend outrageous prices for a comfortable bed, I would go to these guys. Although I didnt need, they did offer a payment plan in case you needed it. They were very friendly and kind and helped load the mattress into my car ( taking several tries to make it fit the right way even). I HIGHLY recommend going to them if you are ever in need of an affordable comfortable mattress. I will definitely go to them in the future if needed.
Kyle was excellent to work with! He was very sweet, very thorough and made us feel like we were old friends! We will definitely be back!!’
Went to get my roommate a mattress here and had the best time!! The owners were very personable and helped us out a ton. Definitely recommend and will be back if a new mattress is needed anytime soon!
I loved everything about my visit and transaction. Was greeted as I walked in. The atmosphere was warm and inviting. Kyle answered all my questions fast and knows his products. Thank you for the best nights sleep Ive had in a long time.
I had visited 3 other furniture locations. Kyle the gentleman who helped us was very informative and tentative to our needs. Prices were better than other mattress locations and quality was comparable. I will definitely refer my friends and family. Thank you Kyle.
Kyle was professional & honest. He gave me all the information about my different options with regards to the type of mattress I was looking for. I’d definitely recommend & buy from him again!
I received the utmost professional and family-friendly service at Mattress By Appointment. I called and they were able to get me in for an appointment that very day. I was very pleased to learn that many of the beds they had on the showcase floor were designed and made in the USA. I purchased a twin bed and was very pleased with the quality. All of the mattresses come with a 10-year warranty. If you want to feel good about investing in a local family-owned business with high-quality mattresses at a fair price that are ethically produced, this is the place to go.
Just purchased an amazing mattress. The store is run by father and son and they were so nice and accommodating. I went to 5 other stores before theirs and not only were the prices here great, but the way they went above and beyond really made me want to give them my money.
The father son duo at this mattress by appointment location provided an amazing mattress buying experience! They offered me a great price on my new mattress and even helped me load it onto my vehicle! Ill tell everyone I know to buy a mattress from them!
We are family owned and family operated. We offer quality mattresses at incredible prices. 50%-80% off retail. My wife and I love our firm queen mattress which we sell. We believe you’ll love it too!
Very friendly, helpful, and accommodating. Thank you for your help and answering my questions and concerns. Thank you and God bless! A+++
I give this place 5 star very kind family. Had a new mattress by the end of the appointment was delivered and ready to use thank you so much :)
Found Mattress By Appointment via CL. Very fast communication and once in store we had a very nice time meeting the staff(family) and looking at mattresses. We were able to find a nice mattress set to match our budget. I would recommend MBA Spokane to my friends and family.
I bought a queen size Hybrid Mattress with platform bedframe. I love it and the experience of buying it was effortless and efficient. I could fit both boxes in my compact sized car. I received 50 % off. No buyers remorse
Absolutely fantastic service and product at a great price! I spoke with Kyle about a month ago and he was just a really cool guy, and very knowledgeable about his mattresses. But he was good about offering info I needed and also letting me and my GF have space to look around and try the mattresses. The financing was very easy and helpful, and the price was greatBut most importantly, Ive been sleeping on the mattress for about a month now, and I can confidently say my bodyand sleep are really really benefitting. I have absolutely no complaints, and will probably be coming back for another one when I need it.
Such an amazing family owned buisness. Professional and sweet all in one! My son was so excited when I brought him home his brand new mattress. Thank you so much to the entire family!
Private personalized experience. Exceeded my expectations. Quality people and quality product.
Kyle and David are great to work with! They are honest guys who love to help people save money!
When I walked in I was welcomed in with warm smiles (through the masks of course) Kyle and Bree were very friendly and gave me the information I needed too choose the right mattress for my family. Great prices and a great selection! Very pleased with my purchase! Will be coming back in the future!
Amazing customer service! Kyle was so friendly and helpful, answered all our questions and guided us through the whole sale. Not to mention super personable and sweet to talk to. 11/10 experience, thank you Kyle!
This is the place to go if youre looking for a mattress. I received excellent service from the family and the mattress prices are honestly unbeatable. I would definitely recommend this place to anyone in Spokane!
What a wonderful family owned business. Kyle was so helpful.
We purchased not 1 but 2 very nice comfy mattresses today. We received an excellent, no pressure to buy, service with Kyle and family. We would highly recommend them to our friends and family. Thank you!!!
Good experience buying a guest bed from Mattress by Appointment. Friendly, helpful service, and good product. Great family business and honest people. Recommended!
So grateful for this family owned business in Spokane. Extremely courteous and helpful every step of the way while purchasing my new mattress. Anyone looking for a great mattress at the right price, this is the place to go. Thank you for all the help!
Doing business here was a pleasant experience. They were genuine and didnt sell me a mattress. They know their products and are very helpful. It was a friendly experience.
Family owned & Locally operated. Professional and courteous! Financially reasonable, compared to the more expensive franchise market, with flexible payments and an array of quality products!
Absolutely amazing family who went out of their way to help me and my fiancé buy our first mattress set! I will recommend them to everyone I know who is looking for a mattress.
Experience was great. Quick and easy. Bought a mattress for our son and will be getting ours there soon as well! Very comfortable mattresses!
Well guys and girls if you want to talk to a young man that really knows his stuff about a mattress and the comfortability and the quality and it is really down to earth you should stop by The mattress by appointment shop on the corner of Monroe and Carlisle we were taking care of we got what we wanted for a very very good price and I recommend anybody that wants a good deal to check them out thank you Kyle for your health and support and also tell your dad thanks for his
Had a wonderful experience with this locally owned and operated store. Dave was kind curious and very knowledgeable. Definantly recommend them to anyone looking for a new mattress at affordable price
Kyle was awesome. Made us feel comfortable and helped us get an amazing bed and did not feel pressured at all. This is definitely the place to go!!!!
Great quality, excellent customer service and very budget friendly! Strongly recommend.
Great experience! Great product! They made it so easy.
Very friendly and easy to work with saved me lots of money must check them out
My husband and I met with David who was very kind & helpful. Overall our experience here was just wonderful & we couldnt be happier with our purchase.
Friendly, efficient, great service!! Delivery available same day purchase!! Comparable prices!!!
Very great customer service and awesome to buy a mattress with.
Welcoming environment, good choice of mattress good price Ive purchased one: )
Look into the scam lawsuit against this pyramid scheme fake company
Great experience, really helpful!