One of the best experiences I have ever had, Eduardo was very knowledgeable and very professional. He definitely went above and beyond to help us pick out the perfect grill and bar setup. I can not say enough good things about this young man. I highly recommend Eduardo at Paradise Grills in Spring.
Where do I even start.....Eduardo, probably the most kindest, and sweetest guy I have ever met in a retail business. He went above and beyond, answered all my questions, and I had a lot of questions. He offered me a water, and we were having more of a conversation then him trying to sell me something. I would recommend EVERYONE to at least visit Paradise Grills in Spring. Ask for Eduardo if you want the 5 star treatment! ; )
This is an amazing place to buy if u want to build your awesome outdoor kitchen, they have everything you might need and really good prices. Eduardo Dominguez took care of us super professional, helpfull and has a great attitude and patience to answer all of our questions and we had a lot. Iam totally amazed with this store everything is set up very nice, it was recommended by a friend and iam really thankful because it was our final shot after seeking for a while.
Paradise Grill spring location was very clean and inviting. The showroom had a neat layout which made it easier to compare between the Units. Adam was very professional and easy to deal with. He made finding the unit that fits our need simple and straightforward and made us a deal we couldn’t walk out on. looking forward to come back.
Stopped by this afternoon to take a look as we are building our outdoor kitchen and bar area. Eduardo helped us and was so knowledgeable about the products. We had alot of questions and he had so much patience answering all of them even when they were repeats. The prices were fantastic and delivery time is great!!
Eduardo was EXCELLENT!! Totally knowledgeable about the products and he will only sale you whats needed and not over selling you products because they have it. My wife and I really enjoyed purchasing and our experience!
Today while shopping for an outdoor grill at Paradise Grills Spring Texas location. The sales Men Justin and Fufu… we’re outstanding.Both of them were very knowledgeable of the merchandise. They took their time to help me look on line (Google) for a connector that I will need for my grill and this made my transaction easier.Thanks for the great customer service that I received.You’re the Best (PARADISE GRILLS SPRINGS LOCATION)Jacqueline
Absolutely unprofessional service from (Im assuming the manager) Eduardo, looked like he was strung out on drugs while on the sales floor. Basically tried to bully me into buying and then proceeded to bully me into giving a five star review. I have never felt more uncomfortable in a place of business and made to feel like the only thing that mattered was a five star review. I cannot believe the manager tried to coerce a good review out of a customer. I wouldnt recommend this place of business to anyone and I hope something is done about Eduardo promptly because his unprofessional behavior is absolutely unacceptable.
Thanks again Edward! Nice showroom with prices that cant be beat!
This place is absolutely friendly and Walked in with 3 kids and made them feel comfortable. Working with Eduardo has been wonderful. He is the guy to work with if you need an amazing deal. He ensured that we got the right model and clarified every single question we had regarding the product. Great prices and great people. Giving it a 5 star for an amazing experience!!
First I want to say how excited 😆 I am, on my purchase... Eduardo Dominguez(I wanted to put in his whole name) has made our visit totally AWESOME.He is a Rock Star... he listens to the customer needs, Hes knowledgeable on everything which make a happy customer. (me)...when U visit the Spring location meet Eduardo. Hell make your day.
No place like it for backyard kitchens and grills. My husband and I stopped into the Spring location and were very impressed with how knowledgeable Justin was. (He even offered our kids Capri Suns!) He was super patient with our questions and had all sorts of great advice for how we could customize our dock kitchen. I would absolutely start and end your search year with these guys. Don’t waste your time elsewhere. Turn. Key.
Love, love this place! My wife and I came in to just look around and get a feel for things. Johnathan greeted us right as we came in. He was extremely helpful and knowledgeable about their various products and layouts. We decided right then and there to purchase our outdoor kitchen set, which has been a dream of mine. Eduardo also helped with explaining all of our paperwork and warranties, really rounded out our entire experience. The bonus was having lifetime warranty. True lifetime. I would recommend them 100%!
Eduardo displayed great customer service. He took the time to explain everything to us and answered all of our questions. He is very knowledgable about his industry and I would highly recommend him and the spring store to anyone looking for a patio upgrade.
This was my experience with purchasing outdoor appliances and the manager Eduardo made me and my wife very comfortable and explained the process very well and gave us some great recommendations.
*Update 9/20/2021 PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! We still have yet to receive our outdoor kitchen. We have tried to contact Eduardo (he is the store manager and sold us our kitchen). He has ignored our texts inquiring about delivery date. This is unacceptable.Yes, the reviews with BBB and Yelp are true. We are currently dealing with the same issues (lack of communication, customer service, and we’re still without our outdoor kitchen).My husband and I had a great experience at the Spring, Tx location. Eduardo helped us figure out what we wanted by asking the right questions. He was very patient and accommodating as we kept changing our minds. We ended up purchasing the 10” Maui. It is scheduled for delivery in 6-8 weeks! We’re excited!!
Paradise Grill sells the best and most attractive grills. We had Justin as our Salesman and he did an awesome job on explaining and showing the different units. I recommend 100%. We love our unit.
Eduardo was fantastic!! He took the time to explain everything! Me and my wife will be back soon!! Thanks again Eduardo!
Eduardo was and excellent sales representative with a wealth of knowledge and superior customer service skills. He was able to meet and exceed our needs effectively and efficiently!!
BEWARE THEY HAVE 95 BBB COMPLAINTSAbsolutely terrible experience.Purchased 2 outdoor units, only delivered 1.No showed on delivery 3 times.Units are damaged and missing cords.Have called and emailed multiple times.No one returns calls at location in Spring, and 800# for customer service never resolves the issue.They put you on hold forever, and never come back to the line, but hey, you’ve got the money right??!!
10/5/21 Love my new outdoor kitchen!Great selection! Fast delivery! Amazing service!
We had bought a kitchen from Eduardo who was very pleasant we did purchase it and plan to buy some more pieces from the spring location,
My Husband and I were pricing out custom built outdoor kitchens options & had already received a couple of pricing quotes when I discovered Paradise Grills through a Google search. My Husband’s immediate reaction was, “sure, let’s check them out but it looks like it’ll cost a fortune”. We visited their showroom in Spring, TX where we were welcomed by Jonathan on arrival. One word best describes both Jonathan and the products available, FANTASTIC!! He asked us what we were looking for and showed us 3 options that fit both our price point and available patio space. After a quick drive home to verify a potential sizing bind, we returned and worked through the final details on the perfect plan with Jonathan and Eduardo. Trust me you won’t find a better custom option out there to match Paradise’s well thought out modules and high end appliances.
The showroom floor was immaculate and was definitely wanting to take home everything. All of the displays were amazingly well put together and Eduardo was extremely helpful with helping us to pick the right one that would fit our yard. When we finally decided on what I wanted he was extremely informative on all of the accessories and everything else that would go with my wonderful new outdoor kitchen.
Tyler was great. He was very knowledgeable about the products. I only stopped by to take a look and walked away with an outside kitchen for my husband. Make sure you ask for Tyler when you go
I have been to a few showrooms in the last 12 months. The spring paradise grills is by far top notch. They are willing to negotiate but most of all they are patient and understanding and thoughtful. I day thoughtful because they listened to our needs, where we wanted to go with our backyard paradise. They talked about the specifications as if they were buying it for themselves. Then understood our budget. I really appreciate the time they spent with us. So excited for our backyard paradise!!
Was a really wonderful experience. Eduardo helped us with the purchase and he was super helpful and patient. We got just want we wanted and more. Highly recommended!
Great experience, Edwardo was the man! He was on point with his knowledge of products and help us pick out the right grill for our remodel. I would recommend the spring location to all my friends and family. Keep up the good work Edwardo.
Eduardo was fantastic!! Such a brilliant and bright person! We came in just to browse and walked out with an entire set up!
Awesome products and the craftsmenship that goes into them is wonderful and they have even better customer service! Hope treated us right and took the time to answer all of our questions. Thank you again!!!
My wife and I went to this store after a lot of research and thought. We were very impressed with the floor plans and how structurally sound they were built. Johnathan was went out of his way to explain everything to us and showed a great deal of patience. He worked with us to figure out what style and options we wanted to incorporate. Cant wait to get it set up and start enjoying it!!
The store was beautiful, and the staff were very friendly. I love the set we purchased. Eduardo was helpful through the process.
Appears to be an excellent product, will know for certain once we receive & work with-it.What we are certain about is the value that Eduardo brings to Paradise Grill & to us as the customer——- his excellent customer skills, enthusiasm & product knowledge enable us to make a decision much quicker than we had planned.
Really loved the showroom and the many options. The staff is easy to work with! Highly recommend!
I had a wonderful experience with Paradise Grills in Spring. From the time I called the store to inquire about an appointment until the time I arrived, Eduardo was a great salesman. He explained all the inventory and helped me with deciding what item would work well with my new home. I am very excited to have my new Paradise Grill and am looking forward to closing on my home so it could be installed. I would definitely recommend Eduardo and Paradise Grills to anyone wanting a outdoor kitchen, you wont be disappointed! Thanks Eduardo for making this process seamless.....
The Spring location was clean and friendly. Great layout of the products so we could see them in person and compare. Eduardo was knowledgeable, friendly and professional. I felt he really went above and beyond on explaining all the products and which ones fit our needs ... without being pushy. Learned more from him then what I read online. He even answered questions after we left, before we finally bought. The purchase was fast and easy and we got a great deal. I look forward to going back.
Great service. Very informative. Nice showroom
UPDATE: I LOVE MY KITCHEN! PARTY TIME EVERYTIME! :)Beautiful showroom with so many options! Based on all these reviews Spring team really knows how to take care of the customer! Thanks to Eduardo the manager for showing us around! 😁
We walked in to the showroom and got a warm welcome by Eduardo. We got a tour and explanation of the different appliances. We walked away with amazing purchase. We really recommend Paradise grills for your outdoor kitchen. Thank you Eduardo for making our experience so pleasant.
We are purchasing our second Paradisegrill/bar. We were so pleased with out first grill/bar 4 years ago that we are back. Paradise grills are very durable, no rust issues, no problems with the grill, lights or refrigerator.During both purchases, customer has been outstanding. Eduardo and Johnathan were fantastic and answered all of our questions.
My Husband purchased a unit back in July while they had the big tent sale! My friends and family cant stop talking about it when we get together!
I met Eduardo when I went in hoping to find a grill repair person. Instead, I walked out with a bar including a wine fridge for my pergola. Eduardo was so professional and knowledgeable, and I got a great deal. I was also blown away by how customizable the system is and how great the sound system and lights are. Top quality all around. Im so pleased!
Great selection and options. The staff is excellent, so excited to get our new outdoor kitchen
We are so excited! Hope was amazing! Very easy to work with. Can’t wait for our new outdoor kitchen to arrive! Thank you, Hope!
We found our dream outdoor kitchen at paradise grills. Eduardo and Hope provided great service and we couldn’t be happier with our purchase. Eduardo is an expert and answered our every question.
Great place to purchase outdoor grilling / outdoor kitchen!! Awesome showroom! Staff is wonderful at helping customize your needs!
Jonathan was wonderful to work with. He was very professional, knowledgeable and made us feel welcome. Eduardo was very supportive of both Jonathan and his clients.
Eduardo show excellent customer service skills. Very knowledgeable on the products and very helpful in making sure the customer is satisfied when they walk out the doors. Thank you.
This place is the most wonderful place that sales outdoors kitchen they are the beat. Very professional and generous they have great Customer service. I appreciate everything they have done for me in purchasing my outdoor kitchen. Thanks Eduardo and Scott. Thanks in Regards to Renee Risher
Had a great experience shopping at Paradise Grill in Spring. Jonathan and Eduardo as well as the rest of the employees there were helpful and friendly. I really like the quality and look of their grills. Can’t wait to enjoy my purchase!
Great products! Great service! Manager Eduardo and salesman FuFu are super!
Troy was amazing and very helpful! Even after the purchase. Loving my Paradise Grills kitchen!!
The atmosphere here was great! Beautiful product, and outdoor entertainment options! Not to mention they offer financing! Eduardo was great and answered all my questions!!
You rarely get good customer service these days, but these guys sure made us feel at home. Thanks again!
Beautiful grills and super friendly staff. Loved the package they chose for us.
Eduardo was so awesome throughout the selection process and went above and beyond when I needed assistance with dimensions! Very professional and impressive customer service provided each and every time I needed something!
Edward was very friendly and super helpful. Would recommend this place anytime
Husband wanted a new grill and outdoor furniture. I just went along for the ride. Once there I was shocked how nice the place and outdoor setups were, much better than expected. The next thing I know my husband and myself start to see how much our outdoor space could be improved. Eduardo made it simple for us and advised us several specials, we ended up putting a deposit down and buying the set. So glad we did. Looking so forward to have a little outdoor piece of heaven.LaDonna
My wife and I came to paradise grill at spring TX and immediately love the show room! The quality,the flexibility and the customer service from the manger Eduardo was amazing! Also the great discounts and offers were amazing! We definitely recommend this place if you are looking for a beautiful outdoor kitchen to entertain your family and friends!Frank and Valentina Acosta
From start to finish, this was a fantastic experience. Jonathon is incredibly knowledgeable and passionate about his inventory, and helped us pick the perfect set-up for our backyard. His communication was customer-service centered and he is very easy to work with. Will recommend this location and Jonathon to all who in search for a perfect outdoor kitchen!
Over the last few years that I’ve lived in Houston, I’ve driven past paradise grills over and over again. I had always told my husband that I wanted an outdoor kitchen. one day, while I was out shopping at the Home Depot, I decided to stop at paradise grills. Two great gentlemen greeted me. Troy and his other associate were terrific in helping me pick out the perfect grill for my backyard. I must say that I was not in the market to purchase anything, but they made my experience so pleasant that I decided to buy that day. Hands down, you should come to visit Paradise Grills Troy, and the associate from Paradise grills will go over and beyond to make sure your shopping experience at their location is a Pleasant one. I would also like to add that they gave me all the time in the world to make a decision, and they were not Pushy at all.
We had a really great experience. Jonathan was helpful for explaining and recommending the different types of sale. I would highly recommend my friends and family to come get a paridise Grill.Thank you all at the Spring location :) 😀😃
The kitchens are amazing and the service was great!! Eduardo was very easy to deal with and got us the exact kitchen we wanted. So glad we found this place
The customer service at Paradise Grills in Spring, TX was superb! The showroom and product display was incredibly impressive, and Eduardo was fantastic to work with. He was patient, had excellent knowledge of all of the products, and was very dedicated to helping us find the right outdoor kitchen for our space. Excellent experience.
Had a great experience with Paradise Grills. Love the fact that they are manufactured in Florida and not imported and they have top notch materials and construction. There warrantee is great and I can actually get replacement parts on the chance I need them in the future with an actual person to talk with. Amazing value and quality for the money. I highly recommend checking them out. Troy in the Spring TX location was great to work with and very informative of the product and options. Thanks for a great grill at a great price!
We went in just window shopping, but were very impressed by the quality of the kitchens. Eduardo was fabulous, helping us get exactly want we needed, at a good price. Highly recommended.
Love this place! The atmosphere here is amazing! Stopped by next door to get pool supplies, and while waiting for my order I stopped by Paradise Grills, and they got the name right because its like a Paradise in here! Great customer service from Eduardo! You rock!
Eduardo was very attentive as well as prompt. He answered all of my questions and addressed all of my concerns. Very professional but also personable.
I had a great experience buying my outdoor kitchen from Paradise Grills in Spring. Eduardo was very nice, respectful, and honest. I never once felt under high pressure and he worked with me to find the kitchen for my needs within my budget. I’m looking forward to delivery.
Paradise Grills in Spring Texas made it happen! I love my GX8! Eduardo at Spring was really helpful even after delivery!!
We live in northwest Florida but were in Houston on business. Our new home needed an outdoor kitchen so we stopped by PG in Spring. Eduardo was excellent in helping us pick out a new grill and arrange for having it shipped to Florida. Beautiful product! Great price! Excellent customer service! Thats what its all about. Thanks PG and Eduardo!Jeff Hughes
Oh my goodness. Eduardo was great! No pressure. Very easy to talk to andknowledgeable. Exceptional customer service. SUPER excited about our purchase!
Edwardo was extremely helpful and made me a great deal on the floor model!
This place is very impressive, I was most impressed with Eduardos knowledge of their grills, from construction to setup. He gave us the complete rundown without looking at any manuals. Then there was the prices, they cant be beaten. If youre in the market for an outdoor kitchen i highly recommend you see Paradise Grills in Spring, TX.
Eduardo and his team were an absolute pleasure to work with. I had no idea what my patio COULD look like until I came in. Extremely professional and helpful. The custom design process made for a great experience.
Great customer service and great products. We cant wait to use the grills.
Eduardo was amazing! Very professional came back the next day and sold me a Tiki!!! I couldnt pass it up the price was right!! Eduardo in Spring helped make it happen!!! 10/10 : )
Paradise Grills ended up having exactly what we needed after considering other options. The Manager Eduardo was great and very knowledgable of his products
We purchased the G8 Outdoor Kitchen grill and we were very pleased with the service provided. The manager Troy and employee Edurado gave us the best service they could and took care of everything we needed. We were very comfortable here with how they treated us, that we would recommend they to our family and friends. Also would like to add that the delivery department is very kind and courteous with getting our outdoor kitchen to us in a timely manner. Thank you all for everything!
Eduardo was great! Very patient with us and Troy was great as well!
I had to go back to this store about 3 times I just wasnt sure about this purchase, but the last time I went, I met Eduardo, he was very knowledgeable and took his time telling everything to know about these beautiful grills, he answered every single question i had to the point where I had to buy it. Oh yeah and lets not forget about the sweet deal he worked out for me, he even came by my house to measure my site to make sure my grill would fit perfectly, so if youre interested in one of these bad boys, go see my dude Eduardo, he will definitely do his best to take care of you and get you the best deal available...
The customer service at Paradise Grill is amazing. EDUARDODOMINGUEZ was very helpful and patience with my husband and I. I highly recommend Paradise Grill if you go to this location, please ask for Eduardo.
Update- Yes, the salesman was great. HOWEVER, once we finally received our grill it arrived missing parts. The grill was also bent. The delivery process has been an absolute nightmare. Hopefully, this situation will be resolved soon. I will up date my post if we ever receive all of the missing parts to our grill. We are still waiting to enjoy our grill that we spent over $8,000.00 for.I went into the store just to look around I met Eduardo. He was very professional and very knowledgeable about the products. It was a great experience and I got just what I needed.I also worked with Troy. He was very knowledgeable about the new grills. We upgraded to the 2021 Aruba 8. We love the Avellero tile, the stereo system, and all of the light designs. We cant wait to use our Paradise Grill!
Troy! Troy! Troy! He completely lived up to his reputation of being the BEST! He had knowledge on all of their products and was able to get us spot on to the grill we wanted for our backyard. He worked with us on the price and made it so we couldn’t say no! Oh, and if you have an idea of what you want but aren’t sure how to place it in your backyard, he can help with the design. He did that for us! He was very kind, courteous, and patient. Thank you so much Troy, we will forever recommend you!
We had been to a few different places looking at our dream outdoor kitchen. As soon as we walked into Paradise Grills we were greeted very warmly by a young man named Eduardo who went above and beyond anything we had experienced at these other stores. He was very knowledgeable about the kitchens and spent a considerable amount of time making sure all our questions were answered. As far as price - we were very happy with the quote. It appeared to us that the quality, warranty and after sales service is second to none. When we combined all these things it seemed like a “no brainer” that we had to purchase from Paradise Grills.The store has a great selection of grills, counter tops, tiki bars and accessories.We would highly recommend Paradise Grills and both Eduardo and Troy were both awesome. Go check them out you won’t be disappointed.
Paradise Grills in Spring,TX is the place to get your outdoor kitchen stuff at. Great staff, very friendly, and knowledgeable about all the products. Will definitely be back. Thanks Eduardo for all your help!!!!
The customer service is amazing. The products are superior from any in the area. John has helped immensely with my back patio grilling and hosting needs. Thanks buddy!
Once again Paradise grill lets me down. After months of waiting my grill set to be delivered they reached out to me same day it was supposed to be delivery to reschedule. The grill set was then scheduled to be delivered today between 3 and 7pm. It’s is 7:45pm and no delivery & no courtesy phone call
I’m a “do it yourself guy”, so, went to Paradise Grills in Spring just to price stainless doors and drawers for a custom outdoor kitchen. The build quality, the configuration, and the atmosphere was so great, ended up just buying the completed assembly. After building the deck and boathouse, I’m ready to plug and play! No high pressure, the product sells itself. I highly recommend paradise grills and Troy. Grill and Chill time!
Eduardo was super helpful and professional. I will be back for more!
Purchased the Saint Croix - had it delivered in November - worked out perfect for Thanksgiving and Christmas. Really loving our set up. Just went by the show room to get some extra accessories
I am so happy with my purchase. Eduardo in the Spring location has been nothing but professional. I will recommend this store to everyone. Thank for making this such a pleasant experience ☺. Hope my home can get in the Instagram pix when I get everything delivered and setup.Update: March 2021. The Spring store and Eduardo have been great. They have been very professional and have tried very hard to be accommodating with all my order changes. Cant wait to.get my kitchen. Very excited 😍.
We popped into the store located at I-45 North Spring, Texas just to get ideas for our outdoor kitchen build. The showroom is absolutely amazing with so many different features and designs.Troy was awesome at listening to what we had in mind and giving suggestions that would work for us. We bought the Maui Bar and the Paradise GX6 Grill Station with double side burners.Troy was extremely helpful with incorporating the design into our existing plans making it a seamless installation.Troy was very accommodating to us just popping in with more questions and helping us make the slight changes that we needed. He is extremely knowledgeable with all of the products that Paradise Grill has to offer and if he does not know the answer, he will get it for you!We find that Paradise Grill offers a great value and excellent quality to any outdoor area that you can dream of.Truly satisfied customers,Steve and Kacy
Eduardo and Troy customer service was great thx.
The sales folks were professional and worked hard to order exactly what we wanted! The overall buying experience was great! The showroom has many beautiful things to choose from which made it hard to pick just one item, so we bought three! lol We cant wait to have our items delivered and installed!! We will write another review and post pictures once it is here! Go see them while the amazing sale is going on!!
Excellent experience! We are in love w outdoor kitchen. Perfectly assembled and so beautiful! Our friends and family can’t stop talking about it!