Brought truck in for a repair had a solenoid code showing. Charged me $85 for a diagnosis. Said I needed a brand new transmission $4995. Took it to a small town mechanic. He replaced the solenoid that the code was showing. Works great. Wouldnt refund my money after I called them back. Beware this company
Outstanding service. ATC went above and beyond to make sure that my truck ran better than it has in years. In addition to rebuilding my transmission they diagnosed a plugged exhaust. Even went to far as to disconnect my muffler and pull out some of the catalytic convertor material that was causing the issue so I could go back to the exhaust shop to show them what they had missed. Would definitely use them for any future needs. HIGHLY RECOMMEND THEM IF YOU ARE EXPERIENCING TRANSMISSION ISSUES.
I had them put in a transmission for me in 2018 and it wasnt working right after they put it in I end d taking it back to them 5 times and they never figured out whats wrong. Well right after the warranty was up it started having a delay in reverse and acting up and now the reverse is gone out of it and Im stuck and cant work. I really dont recommend them. Youre not correct I brought it back to you 5 times and the transmission has never been right since u put it in. Kind of funny it lasted just long enough for the warranty to run out. Not long after the warranty was up it started delaying going in reverse. I just so happen to see in another review where u put faulty pshift solenoid in another persons vehicle. Thats ok cause when I take it to another shop Im gonna have them check the valve body and shift solenoid. Cause thats what it seems like. Yall didnt do something right or it wouldnt have messed up as soon as it did. People dont take your car there.
They were awesome very friendly courteous and professional. I would highly recommend.
Very friendly professional, courteous, good value, I would highly recommend this place.
I took my car to Arkansas Transmission. Everyone was very helpful and friendly. They rebuilt my Transmission and it is just like new, . They went above and beyond to help me. They will get my business if needed in the future. I cant recommend them enough.
Was fair and honest and was straight that it wasnt my transmission but my catalytic converter system most likely.
The staff was amazing, friendly, accommodating, and helpful. I appreciate their professionalism and would recommend them to anyone.
I called around the area to find service to rebuild the transmission on my 2005 Ford Sport Trac. Prices and reviews varied, but I kept coming back to ATC. Their price was very competitive, and included the extras that some others charged for--trans fluid, torque converter, etc. Their reviews (Google and other sites) were always good, with the exception of those who were out of state when their trans had issues and chose to utilize a local shop--warranty is only good at local shop! But with that in mind, I hobbled my truck in. The owner did a preliminary diagnosis, and found that the reverse had failed, and he was barely able to get it moving! But I was told 3-5 days for repairs, and 4 days later, I got a call saying my truck was finished.I found their work to be just fine, as the transmission worked perfectly upon pick-up. Ive since put about 2000 miles on it, and havent had the slightest issue. All in all, they did exactly what I expected. The customer service, however, was above and beyond expectations. And its also what prompts me to leave a review. The workmanship and business side was great, but the personalized and personable people are a rarity these days. I will certainly be back!
Great business and great people running it.
We recently had transmission work done through Arkansas Transmission Co . They were so helpful! They even went above and beyond, and stood behind their work on a transmission that was technically out of warranty. We Very much appreciated their integrity. Joe the owner, was really nice and very stand up.
These guys helped me yesterday with my trans cooler. Gave me some great advice and didn’t try to take advantage of my ignorance. Would recommend.
Great service ! Best prices around! Great experience
Honest and reliable service from a family owned business. Id take my car here again without hesitation and recommend them highly to anybody who is looking for quality work.
Avoid at all costs. Parents came into town for a holiday weekend when their vehicle’s transmission went out. Took the vehicle in for a transmission rebuild. Owner knew the vehicle had to be driven back to Texas and would not adjust his warranty. Because we were in a bind on a holiday weekend we accepted the warranty that did not allow for outside repair. Not four months later, car breaks down. Turns out the brand new solenoid pack they installed was “busted“. Owner said that it was just luck of the draw. They replaced it at no cost. As we drove the vehicle back to Texas, the transmission went out again. Now stranded 150 miles from home and their office won’t even answer the phone.
ATC is definitely the cream of the crop. I contacted them on a Monday afternoon after my car had a major issue. The owner was able to offer me what I needed to get it up and running ASAP. I dropped my car off after hours Monday night, and I got a call saying it was ready just after lunch on Tuesday. They absolutely go the extra mile and I wont be taking my cars anywhere else for transmission work! Side note: They have the most laid back and sweet office dog....
Absolutely happy. Not only did they help me set up a tow truck, but rolled the charges (very reasonable) into my final bill. Extremely fast work, competitive pricing, and zero hassles. Recommended highly.
I didnt know if my car had ever had transmission service, but at 120K+ miles, it was needed. Other service stations recommended a transmission flush. After my drain and fill at Arkansas Transmission, my car shifts smoothly, no hesitation. A definite improvement. This team knows its stuff!
Big shout out to Felicia at Arkansas transmission for her help. If you need transmission work done I recommend givingThem a call, They are fast and knowledgeable and will get you on the road quick...I will be taking my vehicles there in the future.
5-STAR SERVICE! These guys are the only people I would trust my transmission with. Amazing staff, great service, and trustworthy. Al and his crew had my truck fixed and running like new in no time. I have recommended them to friends who have also had a wonderful experience with them. They get the job done right and stand by their work.
Arkansas transmission has built a transmission for my 2002 Corvette in the last few months and then I had a transmission built for a 2001 Jeep Grand Cherokee. This is the most honest repair shop. Ive ever done business with in my life and some of the best fine young men in the world thanks to everyone at Arkansas transmission I dont have to worry about my transmissions ever again thank you to everyone at Arkansas transmission God bless you all!. Mr. MarionWright PS everyone say a prayer for J. McCool hes a little under the weather so everyone needs to say a prayer for him please God bless to all thanks. Amen
WOW. They worked on my truck really fast .I do appreciate you guys.The lady was very sweet and her boss .I recommend this place ..Very awesome Service.
Great customer service! They went above and beyond to help my family get my daughters car running again. Everyone was friendly, professional, knowledgable and trustworthy. I highly recommend Arkansas Transmission Company.
My truck left me stranded, and Arkansas Transmission is who was recommended to me, by my previous mechanic, who had retired. I had it towed to them, they looked it over, tested it out, determined it was NOT the transmission, gave me the computer codes for the problem that left me stranded (completely unrelated to the transmission), and didnt charge me a thing!You gotta love a company that that honest, and also willing to put in some diagnostic time for no charge! Ill be back if I ever need transmission work again.
Thanks so much for doing an impeccable job on my 2005 Chevy Avalanche transmission rebuild. I have done business personally with the Browns for over 15 years. They are a locally owned business I have come to know and trust. They took the time to diagnose my check engine light and rough shifts and provide me with an education to what was going on and outline what would be done to correct the problem. When a loaner vehicle came available i was called immediately and my personal vehicle was fixed within a few days. I highly recommend Arkansas Transmission Company and would not hesitate to bring another vehicle to them for repairs.Thanks guys!
Excellent place to do business.
Had my transmission rebuilt and the following week I lost all gears and was stranded 1200 miles away. They knew that I was from out of state and have a warranty that is ONLY valid at their location (which I found out about when I read the warranty). Now, in order to get anywhere I was told that they would not cover any repairs outside of their shop and have to pay someone else to redo their work. I am not very happy and would recommend staying away from them.
I had a great experience with the people at the transmission shop. As a female I dont always understand what is going on with my car, so it was nice to have someone explain it to me in terms that I understand. I would recommend this place to friends and will be going back!
Fantastic work, trustworthy and a friendly staff! Highly recommend these guys to get the job done!
Had a great experience there with the staff and service, the staff is very knowledgeable and friendly and the service was done fast and right and at a reasonable price. I would definitely go there again if needed and would recommend it to anyone that needs transmission work
Needed my transmission checked to maintain an ATSG warranty before leaving on a road trip. Called ahead and said I could bring it in today to get it done in 10 minutes, but once I arrived they wouldnt actually do it today. Had to drive down to Fort Smith, where Wilcox Transmission happily checked the transmission within 5 minutes.
Had to have my transmission rebuilt, and they came recommended. Had my car fixed in 3 days, and drives like a dream! Friendly customer service!
Came in with what I thought was a transmission problem, they diagnosed it for me and notified me it was an easy fix. Professional service on all fronts.
Love the service. Great work. I come here every month to do routine preventative maintence.
Warmly greeted and expectations were set w regards to the time I had to wait and the fees for a diagnostic. After waiting an hour, I was told they didnt service my car which was a bummer (Volvo). The girl was new so I would give her a pass. Christian Brothers recommended them later that day, so apparently everyone is unaware that they dont service Volvo there. No real waiting area. No sidealks to actually walk anywhere so bring a friend to take you out while they service your car.Google maps has the wrong address for this place. You are directed to within 200 meters of the place but it requires a U-turn and some racecar driving skills to make the turn across 4 lanes of traffic.
Wouldnt install clutch kit if I bought it and brought it to them. I understand that each shop has its policies and that they have to make money to stay in business,and its not even the fact that they wouldnt install it. Its the answer/attitude I got when I asked. Needless to say, they wont be touching anything that I drive.
I will ALWAYS bring my cars here. The transmission in my teenagers car started shifting hard. Called a dealer in town after a friend recommended them. Dealer wanted to remove the entire transmission for visual inspection - no lie, and stated it would be 8 hours minimum! His car wasnt worth what they wanted to charge as a minimum. Took it to ATC, they diagnosed it was an electrical problem and referred me to a local shop who specializes in electronics. $50 diagnostic to ATC, $170 to the specialty shop. Truth and honesty goes a long way in my book.
I took our Ford Escort there like my car dealer said cause my transmission was slipping. We had to get it rebuilt but it was covered by the warranty plan I bought with my car. The warranty company paid the repairs and my car runs great now.
Great experience. Extremely helpful and quality work.
Great Company
Had the transmission in our car rebuilt here two years ago. Cost was competitive with other transmission shops in the area but I chose this one because it came with a free courtesy car while they repair yours. First of all their courtesy car is a mini van and it broke down on me twice in the week they had my car. Some courtesy car. Anyways, we got the car back and the transmission came with a 12 month/12,000 mile warranty. Less than a year after rebuild but more than 12,000 miles later, so they wouldnt honor the warranty, we began having trouble with the transmission again. Took it back here and Al, the owner, blew it off on the engine mount causing the vibration. Ok. So I changed the engine mount, did not fix the problem. Went back and Al tried to tell me it was the other engine mount now, but assured me it was not the transmission. Now to present time, the whole time it was the torque converter causing the vibration and now the torque converter is shot and it has ruined the transmission from all the vibration. If Al had owned up to the problem last year, we would have only had to put in a torque converter, but since he tried to hide it to avoid replaceing the converter we now have to replace the transmission again. And the worst part is, Al doesnt care and wont own up to his mistake. Absolutely the worst business man I have ever delt with. I would never reccommend Arkansas Transmission to anyone.
My husband took his truck I would strongly recommend to everyone
Got grease on interior paneling while stepping out of my vehicle
To expensive
Joe and the staff are awesome!!!