Ed Yassa was wonderful throughout the buying process. He did not sell too hard and was very reasonable with negotiations. He was honest and went the extra mile to send me a wheel rim center cap that was missing for one of the car tires. Overall pleasurable experience and Ill do business with him again!
Very nice people, have sold and bought a car with them. Will be buying another. Theresa goes above and beyond to help with making the paper work fast and easy. As with buying any used car i expected a few issues to pop up, Theresa offered to sell an ASC warranty with the vehicle. After doing research ASC is a reputable warranty company. So one was purchased.
Great price on my car .they went above and beyond to make sure I was happy and satisfied with my purchase. Ed was so helpful thank you
Great place to buy a car. Great service, honest, knowledgeable and kind staff
Be careful when dealing with these people. Tell you one thing and do another. Slippery like to many car lots. They are not a “dealer”. Small lot with small lot morals. And don’t let them do any paint touch up whatever you do! UPDATE! So I gave them a poor review and they made up a bad review of me. How childish and bush league. What you would expect of a small time car lot. Don’t just take mine for example, there are others there when you read them carefully. By the way his deposit was NON-REFUNDABLE after saying would they would have it painted for real and agreeing on a firm price. Definitely one of the car lots to stay away from. Enter at your own risk and buyer beware with your hard earned money.
Amazing place! The staff was amazing, the environment was very inviting and comfortable. They help me drive away with my dream car! Never in a million years did I think I would get my Challenger. Rate them 100%
Bought my new ride here. First impression was awesome, had a small problem! They sent someone to my house to check it out, it needed to be looked at further in their shop not a blizzard!! They sent a tow truck!!! Fixed the problem. And brought my car back to me across town!!! Ed, Theresa, and their mechanic Michael were awesome!! I highly recommend you buy your vehicle here! No bs or pushy push!! Top notch customer service with a smile!!! 100% will be back when the time comes!!!
They seemed exceptionally helpful over the phone and answered all my questions and seemed like they were going above and beyond. Unfortunately, it turned out they were just really good at talking the talk.Drove 8 hours round trip to see/purchase a pickup that I was told was a solid truck. Luckily I went and paid for an inspection at a local mechanic and it turned out the truck wasnt even safe to drive; the entire front end needed to be replaced, upper and lower control arms, tie rods, wheel hubs, etc. There was also a huge brake fluid leak in the master cylinder. Aristocrat Autosports said they had already done rack and pinion, power steering pump, hub assembly, and all the fluid changes, so they should have known all the problems with the truck. Third gear (it was a manual Dodge diesel) was also grinding like crazy (meaning the transmission would need to be replaced soon) and they tried to tell me it was fine and that they had all driven the truck plenty. I would be wary and definitely take any car youre thinking of buying from them to a certified mechanic for a pre-purchase inspection.
Man what can I say.. Aristocrat Autosports made it so easy to buy a car! The best customer service I have ever seen at a car dealership hands down! The owner Ed worked with me every step of the way and he did a perfect job! Theresa made the financing process way less painful than most dealerships and she is such a sweet heart! I will forever buy my cars from Aristocrat and if anyone ever needs to buy I car I highly suggest this business! Such an amazing place with beautiful cars! Go check then out!
Awesome customer service and very competitive pricing! Highly recommend!
Ed and Theresa were both great people to work with. They bent over backwards to make sure I was getting an awesome car at an even better price. The car I bought came with a lifetime engine warranty, multiple vehicles on their lot have this, which was a big selling point for me and why I chose Aristocrat. The buying process was easy. I would definitely recommend Aristocrat to all of my family and friends.
Edward and Theresa really went out of there way to make my experience at their dealership truly memorable. They were able to work with me on my budget, and were very courteous throughout the entire process. They have great cars, all priced very fairly. I have been to multiple dealerships locally looking for a vehicle; everything from the friendly and helpful staff, and the well kept vehicles, separates my experience here from all the other dealerships. Thanks guys!
An exceptional buying experience. This dealership employs competent and caring people who are devoted to customer satisfaction. They are honest and transparent in their practice. I would highly recommend them and will go back whenever I need another car!!
Ed and his staff go above and beyond to help you get a great car that suits your needs. It’s great to do business with such a reputable dealer with good quality cars and your interest in mind. I will always go with Ed at Aristocrat! Such a great business in Springfield run by such honest and hardworking individuals! I would recommend 11/10 any day to go to Ed before anyone else if you are looking for a great car!
Outstanding buying experience. The staff is knowledgeable and professional. They stand behind their vehicles. These people are truly devoted to customer service and satisfaction.
Working with Ed Yassa was easy. He wasn’t pushy like a normal car sales man. He was respectful and listened to you. He was more than happy to show you the vehicle you asked for and wasn’t trying to upsale you.
Highly recommend if youre looking for a nice, dependable used vehicle. I recently purchased a beautiful Range Rover from Theresa and I could not be more pleased with my experience. They take a lot of pride in what they do and want their customers to be completely satisfied. If you want a wonderful car buying experience, and a really nice vehicle, this is the place to go. We will definitely be repeat customers.
Very nice place. Friendly staff.
Excellent service and quality product. They worked with me and did all the extra steps others wouldn’t do. I am very pleased with my used car I bought at a great price.
My first time buying a car went so well because of the awesome people that helped us here! I am so happy with my purchase!
Good service at the time of sale. My only complaint is that I was told I would get the title the next day. They do not keep titles in office due to thieves. I was told I would have it Tuesday, Wednesday at the latest. A week later, we contacted them to ask and it was shipped out to me that day. I do not mind a delay, just let me know.
I service their trash disposal needs and they are always very friendly.
Great place to buy a car. Ed & Theresa & Bubba made me a great deal took a trade in and set up a manageable payment plan.
Ed was wonderful! Great quality vehicles and a great price! I wonder highly recommend to any of my friends or family! Great experience no pressure to buy and very upfront and honest!
Really good people
Ed went above and beyond to help find the exact car I wanted at the right price. So much helpful advice before and after the sale as he helped guide me to make the best choices - I highly recommend Aristocrat Autosports and Ed!
Great customer service exceptional highly recommend
Great, honest, straightforward people. Cars well below market value, and got us in and out very quickly. No high pressure sales or funny business. This is my 2nd car from them, and hopefully many more.
I bought a used (2014) car and signed an AS-IS Agreement, and did not buy the warranty either. The transmission had to be replaced and was in and out of the Ford Dealership a month out of the 3 months I owned it. Lesson Learned - Buy the warranty.
The dealership had three vehicles I was interested in. Drew was friendly and upfront about the work done and needed for each car and let me test drive quickly. I never felt pressured; he was very helpful and willing to negotiate. He even called other dealerships to help me find what I was looking for. Though they didnt end up having the right vehicle for me, I would try this dealership in the future.
Get experience at Aristocrat. Theresa was a great help and very informative. Would definitely recommend to anyone looking to buy!
I was in the market for a new vehicle, I randomly came across these guys and sent a text message to the contact number listed. Immediately Ed responded and talked to me about location and hours of the store. I went straight there and was greeted outside as I pulled in the lot. First thing I noticed was the vehicles looked very nice. I informed Drew who I was and told him the vehicle I was interested in and he handed me the keys and said Go drive it, I know you will love it. He was very confident and I was super skeptical but this place has won me over. Ed and Drew are great guys and have lived up to their word even after the sale. I ran into a small cosmetic problem and brought it back to talk about it. Ed took me out back and grabbed their on site mechanic who dropped what he was doing to help me out . They apologized for the troubles and inconvience and ordered new parts that were needed without any hassel. I will strongly recommend this place to anyone looking for a vehicle. Even if you dont know what you want, you cant go wrong talking to these guys. Thanks for all the help and continued support .
Had many issues with car and they just wanted me to pay them more to fix it.Would not recommend them to anyone.
These people are amazing. I primarily dealt with Theresa the general manager, they didnt just put a pretty face up front, shes knows what shes doing too. Also spoke with Ed (owner) alot too. The staff is extremely honest, one main quality you dont find with used car dealerships anymore. I had been looking for a Jeep Grand Cherokee for a bit, they had one online and I remembered the lot from passing by it and seeing all the nice cars. I was thinking because of the high quality of vehicles they keep, they could be snooty and I wouldnt be able to afford it. But on the contrary, I was treated with the upmost respect and was given a great deal. They are not there to make a fortune off of one sale, they sell so many so quickly it gives them the ability to sell amazing cars for great prices. They offer a lifetime engine warranty for free with almost every vehicle too. Theresa also told me if I had any problems to just let her know, had a foglight issue and she had it fixed in less then a hour. I will seriously be back when its time to get my wife a new car. I dont usually write reviews but for what they did for me, I thought it was only right to tell everyone I know about the experience I had. Thanks again guys.
Very happy with the price & buying process of my used 4Runner!
Great quality and friendly Host
Very nice people
Great people here