I went here today looking for a mattress. The one I have was killing my back. Marlin was super helpful. Had me lay on this mattress that read all my pressure points and junk. Long story short. I found a mattress that felt like I was floating. If youre reading this. Ask for Marlin when you get here
I went there today and what can I say but Excellent Service and Quality products. Marlon was my sales person and he was exceptional! I brought my three year old with me and he was very accommodating to me as well help keep a busy toddler occupied while I test out the mattresses. I tried the Bed Match Machine to test out what my needs were and it did not disappoint at all! I chose a mattress off of the list it recommend and I cannot wait for it to be delivered on Tuesday! Marlon gets A++ for my service and being such a great salesperson today. I definitely recommend this store 🙂
A few months back, I didnt even mean to get a new mattress. I was a few doors down, getting my phone battery replaced and just kinda wandered in with hella back pain and Lawrence Gibson offered a solution in line with what my doctor said, and gave me a fantastic deal on the mattress I needed. I still have back pain, but its way way better than it used to be. Im incredibly pleased with the service I received from Lawrence, and his associate Marlon Gomez. Raises for everyone!
Shoutout to my man Marlon. His customer service and salesmanship were exceptional. He really went the extra mile for me and my family, gave me a great deal, and was super friendly right off the bat. 5 stars, 10/10, would 100% recommend 👍🏻
We went these a few weekends back and were greeted by John on a Saturday afternoon. John was definitely not your typical pushy salesman. Have took his time, answered all of our questions, suggested a few mattresses all while having a funny exchange of banter back and forth. It was a great experience and we ended up calling him a few weeks later to purchase a mattress and box spring. Delivery was perfect. I could go on and on but if youre looking to upgrade do your self a favor and look John up. You will not be disappointed.
My fiance and I had a great experience shopping at Mattress Warehouse! They have this really cool bed match system that basically reads your body as you are laying down, and then prints out a list of the best mattresses for you!The customer service rep, Marlon, was very friendly, helpful and showed great patience even when my fiance wanted to try mattresses that werent on our list. I highly recommend Mattress Warehouse if you are on the hunt for a new mattress, they have a wide selection of brands! Serta and Tempurpedic just to name a few!
Came to look for a mattress and Marlon was amazing. Very knowledgeable and helpful. Thanks Marlon!
I had a great experience with Anthony and Don. They were both extremely helpful and knowledgeable. Everything went well with delivery and we are really happy. Going to Mattress Warehouse was well worth it and their people are extremely professional. Excellent experience.
I walked into the store not expecting to buy a mattress. Marlon greeted me with a smile. He was very helpful. Marlon set me up with the bed match system and I found the perfect mattress. Marlon is the best and I will make many recommendations to buy from this store.
Had such a great experience Marlon greeted us as soon as we walked through the door.We were measured on the sleep measuring mattress so that he could help us figure out which mattress is good for us. Definitely will recommend this location and Marlon is a great employee.!!!!
Very easy to work with. Alison helped me find a good guest bed for a good price. Not too pushy either.
Allison was awesome! Super helpful, and we got a great deal on a Serta mattress. Would definitely recommend! 10/10
Allison was terrific while helping us choose a new mattress. There was no rush or pressure, but instead she took her time to explain features and differences to us, and allowed us to make our own decision. Everything was clean, and we were given a disposable protective sheet to use to try out different mattresses and pillows. Prices are competitive with other stores and various websites, and we found MW even beats some of the mattress companies own websites for price.
Alison at Mattress Warehouse was awesome! As soon as we walked in, we were Greeted right away and treated like we were at home. All of the warranties were explained great! Quick and easy experience!!
Alison was very helpful to us. Looking forward to getting a better night’s sleep very soon. She was informative, but no high pressure.
Don D provided exceptional customer service. He appears experienced, knowledgeable, and was sympathetic to my specific needs, even through my indecisiveness. The bonus pillow would have been greatly appreciated but thank you just the same.
Just wanted to say a huge thank you to Don and his district manager for making our buying experience very easy and pleasant. We needed to make an exchange and Don and his manager went out of their way to take care of us and make everything right within hours. Don was personable and helpful. Thanks for taking care of us!
Alison was wonderful, helped us in all aspects in getting our dream mattress. If your looking for a good deal and good sleep head on down to mattress warehouseThank you so much!!
Alison was great! I came in for a bed frame and she directed me to one right away. Also she convinced me to try their bed match programming. Turns out that I picked the right one! She also gave me discounts on the frame and on a mattress cover. Great customer service!
Alison at the Mattress Warehouse in Springfield Pa, is very knowledgeable about the products, she is great in customer service and she goes above and beyond to accommodate your specific needs! We recommend this place to anyone in the market fir a mattress!
Don was amazing. I was at three different stores and it wasn’t until I called Don that I knew exactly where to buy our new mattress. He was knowledgeable and made the purchase simple. I will definitely be back.
Marlon was very friendly and helpful. Knew quite a bit given that hes new to the job
Don D. was a fantastic salesman. My mother and I were looking for mattresses, and we had a strict budget. Instead of trying to sell us more than we could afford, he found us a great mattress that was well within our budget. We would definitely come here again!
Allison showed me several mattresses after I took the mattress fit test. No rushing to hurry up and pick a mattress. I was allowed to try several mattresses. Allison told me all the information about each mattress that I tried.A cover due to the Covid was placed on the mattresses. I appreciated this precaution.Then Allison helped me pick a mattress for the back pain that I have been experiencing.I so appreciate the help Allison have me today.Thank you! Sylvia
Great service. Nice selection and a good sale.
Don was an excellent sales representative and helped my husband and I find the perfect mattress! Would recommend this exact location as he is very friendly, knowledgeable and works with your budget. Thank you!
My wife and I were warmly greeted by Don. He was a tremendous help sharing his knowledge on the various types and differences of mattresses available in the store. We highly recommend working with Don in helping make the right choice.
Don the sales person was great. I stopped at other places 1st, But got the best deal here. Better frame better Box Spring for the same price Others were charging for standard stuff. The salesman really knew what he was talking about, He explained to me the quality of the bed. My wife loved it to, Happy wife happy life.
Great experience shopping for a mattress for my apartment. Both in store and delivery service were excellent. I received a quality mattress (that I love so far!) for a great price. Delivery was quick, simple and within the 4 hour window they gave me.
Don at Mattress Warehouse in Springfield, DELCO is amazing! He made the buying process very comfortable, took the time to exhibit care and patience to my overall health and sleep needs and assisted in helping me find the perfect mattress . Dons hassle free, customer first approach is exactly what I needed when buying a new mattress.
Ask for Don D. He was great and had a sense of humor. Labor Day Sale also helped. Highly recommend. Try the Sleep Match.
Went to Mattress Warehouse and had a great experience thought that the salesman would be just like any other but I was completely wrong .I felt with Don and he was a really great guy took the time to explain the difference between the mattresses that he had there and seemed very knowledgeable. When we decided which one we wanted he sat down with us and took his time to make sure he gave us a good price and set up the delivery for when we wanted it .Also the delivery was right on time and the delivery guys were very polite and quick to get the job done .So all I can say is 5 stars and a great job done by Don D .Thank you Don .
Don was very professional and personable. He made my experience easy and fun. I was extremely satisfied with the services and products I have purchased. I highly recommend this store for anyone looking for great prices and even greater service
Don was very nice and really knows the beds. I highly recommend him
Happy Happy &Happy with Mattress Warehouse, and Exspecially Mario. Hes the man to see.👍👍Thank you again.
I was looking to buy a new bed and did some homework beforehand to get an idea of what was best for my hubby and I. We Went to mattress warehouse which is the only store offering bed match. This is a great diagnostic tool . Buying a mattress is so much more than just buying one based off of price and comfort. Don D was our salesman who was very, very patient and knowledgeable. He wasn’t pushy at all. We tested out multiple mattresses And bought the Tempur pedic hybrid adapt medium with an adjustable ergo base. Omg, let me tell you this bed is the bomb. Has all the bells and whistles. Overall my entire experience was excellent. Including the salesman, delivery Process and The 2 delivery guys. Ordered my bed on a Tuesday evening and It was delivered Thursday. So quick. 100% hassle free and excellent service entirely. I highly recommend this store and salesman.
I had a terrific experience at this location, I never thought buying a bed could be so informative and pleasant. Everyone there was helpful and went out of the way to satisfy my wife and I, even offering to share their lunch of Pizza.Great team, and great service and hospitality.Youre the best, David & Lauretta
Don was great and shared with me the science of picking the proper mattress.
Don made the whole experience amazing from start to finish. We were looking for the new Nectar mattress which apparently only a few Mattress Warehouse stores carried - Springfield being one of them. We were told to ask for Don from a former colleague of his from another store because he was very knowledgeable about the products and amazing with customers. We couldn’t agree more! The mattress was temporarily out of stock at the time we purchased it from Don due to high demand, so Don said he would keep us updated, which he did - several times because the mattress took longer to come in than Mattress Warehouse was originally told, so our delivery date was pushed back a couple of times. Don made several phone calls to check on the status and updated us along the way. He was pleasant the whole time. Thanks Don!!
Stopped in Mattress Warehouse in Springfield,Pa. On July 8th,2020 after being at another furniture store before that...I was looking for a Queen mattress and box springs..Seen one I liked at that other store, but didnt want to pay that much...I knew nothing about Mattress Warehouse and really thought it was a Mattress Firm store...But, Im glad I stopped there...I was greeted by Don as soon as I walked in...He made me feel very comfortable..I told him about the first stop I made and showed him a picture of the mattress...He said he didnt have that mattress, but one similar in a Sealy...The other one was a Beauty Rest...He gave me the mattress test, and the Sealy actually was one of the mattress that came up....Not, only that the price was about 500.00 less...Long story short. I didnt buy it that day, but went back the next day and did so...The mattress was delivered a week later and so far so good...The delivery guys were wonderful and took out the old and brought in the new in no time....And, Don was such a good salesperson with a great sense of humor...Would definitely recommend him and Mattress Warehouse....Thank you, Don
The service at Mattress Warehouse is excellent!!! The sales people are friendly and the delivery men came between the 3 hour window as promised. I highly recommend you purchasing your mattresses from Mattress Warehouse.
I would like to thank Don for helping me get a good deal on my purchase.
Awesome experience at this particular location. I was helped by Gary who was friendly, personable, and knowledgeable as was his co-worker, Don. Garys presentation of any and all the mattresses we were interested in made it impossible not to return and purchase it there. Very pleased!
Don was great. He had a great personality and really worked with me to purchase an affordable bed. Quick and easy service.
The Mattress Sales person was a fantastic help in making my decision. And you could tell he took pride in his job and knew exactly what he was talking about. I reccomend this EXACT store to anyone in the local area looking for a new mattress.
MY WIFE AND I HAD A GREAT EXPERIENCE WITH SALESMAN DONNO PRESSURE. VERY PATIENT WITH USWE WOULD HIGHLY RECOMMEND
My wife and I went to Mattress Warehouse in search of a new mattress and box spring. We took the mattress testing which measures the comfort we wanted and proceeded to test the suggested mattresses.We settled on one that was within our budget and felt no pressure to purchase any we couldnt afford.Alison was pleasant and very helpful in our selection!We are waiting delivery of the set on 7/10/2020 and looking forward to getting rid of our old set.Thank you Alison and Mattress Warehouse!Update 7/11/2020The mattress was delivered on time on 7/10 along with the bedframe.However, no boxspring was loaded for delivery. We called and were told that the boxpring would be delivered on 7/11, we resquested a split boxspring to navigate our stairs.7/11 the boxspring was delivered but only one when we need two as it is a split boxspring. Now we have to wait until Tuesday at the earliest to receive the other half of the split boxspring. We feel bad for the delivery men who will be making 3 trips instead of 1.We are disappointed about this; we were told by Alisson that These things happen.Good to know!Make sure everything is double and triple checked before your purchase!
Don make it easy to understand the many options of mattresses. Thank you
Alison was very helpful and and save us a lot of money!!
We met Ernie while shopping for a new mattress for my mom. He showed us the Bed Match technology and picked the perfect bed for her. Delivery came today and she loves it! Thank you Ernie!
Professional service and personable staff (Don).Worked tirelessly through the entire process of purchasing our new bedding sets.Delivery was fast and painless.Go and select your new mattress and even get a show from Don.
Wonderful experience, Don went out of his way to help. We missed the sale due do going to a fire. We gave us the sale price anyway to help us out!
Don D is our guy! Whenever or whomever needs a mattress, we will refer to Don. He’s knowledgeable, helpful, and very personable!
Garry is truly amazing. He answered all my questions effectively and made me feel right at home. Come and see him.
Quick and easy process. Don was very knowledgeable and was able to make a great recommendation for my guest room mattress.
Great experience. I would definitely recommend this place especially if you dont know what kind of mattress you need.
Don was able to assist me with the mattress I needed in the price range I requested. Great service
Alison great help finding bad and showing me different matress
My salesperson Don was great. Made this very easy.
Spoke with a man name Gary, he was very knowledgeable and seemed to really care that I was going to purchase something that would work for me. Thanks Gary!
Great manager with expert knowledge!
Expensive - Got the same mattress at Mattress Firm for $100 dollars less.
Great place