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The Mattress Factory
730 Baltimore Pike, Springfield, PA 19064, United States
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The Mattress Factory
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Al
Review №1

Dennis was extremely helpful. Me and my husband felt very comfortable with him and our new big purchase! We couldn’t have asked for an easier process and a staff that was very welcoming to us!

Sh
Review №2

Just bought a new home and was stressed about finding the right bed set. The team at Mattress Factory made me and my wife feel comfortable and solid about our decision. Highly recommend for anyone looking for a new mattress or bed set!

Br
Review №3

Both Dennis and Len set the tone for a comfortable and easy buying experience. When I walked in, I was immediately greeted by both gentlemen. Dennis helped me identify a few products that may be best suited for my needs regarding a new mattress. I was able to try out as many mattresses as I wanted without any pressure to purchase. I love that Mattress Factory is a family owned company. Both Dennis and Len were extremely knowledgeable about the products sold at the store and were all around great people to work with. If you’re in the market for a new mattress set, I would absolutely recommend Mattress Factory in Springfield on Baltimore Pike. Both Dennis and Len will go above and beyond to help you find the perfect mattress.

Ki
Review №4

We had a wonderful experience with The Mattress Factory. Dennis was our sales rep and he was so kind and very knowledgeable. I also loved that my husband and I had our space and privacy to make our decisions without someone awkwardly standing near us or with in ear shot of our private discussions. I will certainly recommend The Matress Factory to others and I will also be sure to direct them to seek out Dennis! Definitely worth 5 stars!

D
Review №5

Easy to find the mattress for me. Workers were very friendly and helpful.

jo
Review №6

Dennis was straight forward, honest and knowledgeable. My wife and I walked in, explained our preference and within minutes he was able to identify multiple mattresses to consider. He then gave us space while we browsed. He was easy to speak with and honestly a breath of fresh air when dealing with a salesman.

Ji
Review №7

Len was wonderful! He was so helpful but not pushy. He made this a quick and easy process. I would highly recommend.**Update** delivery of the new mattress was great! The 2 gentlemen that delivered were friendly and very helpful!

Da
Review №8

Our experience was, no pressure, very helpful with information. We were able to wander around test everything out. Thanks for a great buying experience can’t wait for our mattress, we did however get the temper pedic pillows omg super nice!

La
Review №9

Where to Begin... On 2/27/2021 My Husband and I visited The Mattress Factory in Springfield Pa. We walked around and looked at some mattresses for about 2/3 minutes before an Associate approached us and asked if we needed any assistance. He immediately introduced himself (Forgot his name 😫). He was so welcoming and very knowledgeable about the different brands, products and its quality. But most of all. He was all about making sure we were pleased and sure of the item we purschased. Upon us checking out we were introduced to another gentlemen (Forgot his name too 🤦🏾‍♀️) He was also nice. All together there were 3 Gentlemen inside the store. They make us feel very comfortable. There Customer Service was just ALL AROUND EXCELLENT!!!! We truly want to Thank You Guys for a WONDERFUL FIRST EXPERIENCE. We definitely will be back.

Sy
Review №10

Had to replace a mattress and box spring quickly while spouse was hospitalized. I had price and type of mattress in mind. Researched different mattress speciality stores and furniture doors. Found the Mattress Factory had what I needed, at right price, in stock and could delivery in the time I needed. I went into store in Springfield.Len S was my sales person. He made a recommendation for the needs of my spouse. I was in and out in 30 minutes. The delivery guys were friendly and efficient and on time!All in all a great experience from website to store to delivery.

Ma
Review №11

Len was beyond helpful! Super knowledgeable and got us in and out without a hassle. Gave us deals and made sure we were fully satisfied before we left.

Mi
Review №12

Dennis was very helpful and patient with our decision on a new mattress. He did not pressure us and answered all questioned asked. The price was reasonable. We had a pleasant experience there.

Ja
Review №13

My girlfriend and I had a surprisingly pleasant experience here. Our previous mattress was purchased online, and didnt live up to the reviews. It was great to actually test our new mattress before purchasing it. Dennis gave us excellent assistance and all the facts we needed to make a good decision.

Me
Review №14

Dennis, the manager, was such a big help! I really appreciated that he wasn’t overbearing like most salesman but more than available to answer my questions when needed. I’d strongly recommend coming here for a decent mattress at a really good price!

Dw
Review №15

The staff was super helpful and and did a great job of helping us decide what we want. There was no pressure to walk out of the store with a purchase the same day! I would definitely go back!

MO
Review №16

Dennis was the absolute best! This was by far the the most pleasant shopping experience I ever had. I have been looking for a queen mattress set for a few weeks, reading reviews and going to store after store . Im so glad he made this my last stop. He was very friendly upon entry. He got straight to the point asking what I was looking for and led me to the perfect mattresses to choose from as they have a huge selection for everyones budget. He was very knowledgeable with a great sense of humor. I went back and forth lying on the mattresses until I made my final decision. It was hard, they all felt sooo good.The best part is there is there was no pressure. He gave us the space we needed and was right by our side when we needed to ask questions. I could go on and on. If your looking for a mattress or know someone who is, this is the place to go!

Tr
Review №17

Our expierence at The Mattress Factory was very pleasant from start to finish! We never felt pressured to buy, and Dennis answered all our questions and explained very well all there is to know about mattresses. And they guarantee the lowest price which saved us the hassel of price shopping! And to make our experience even better, the delievery is free and quick. I highly recommend The Mattress Factory!

Ke
Review №18

Mattress factory was very good to me. 2 salesmen were very nice never pressured into anything. Len was very helpful and knew what he was talking about. Not like most who just blow smoke to get a sale. They have one of the best selections all sizes and not over priced at all👍👍👍👍👍

Ka
Review №19

I recently visited the Mattress Factory and was very pleased with my experience. Dennis was my salesman. He’s extremely knowledgeable giving me facts, which helped me in my comparison of several options. He worked with me to ensure I was getting a mattress that worked for me, price and comfort. The Springfield store is 17 miles from my home and there are other competitors closer in proximity. However, I felt Dennis was welcoming and demonstrated a sincere interest towards helping me. After researching and looking for a year, I made a purchase!!

Ka
Review №20

My husband and I did absolutely no research on mattresses before walking into this store. Dennis was able to guide us through how to figure out our preferences for and then even showed us less expensive comparators based on our budget. He had so much knowledge on the differences between each brand and mattress type. He did not make us feel rushed or give us that used car salesman vibe at all. The purchasing process was easy and he set our expectations up front that there could be delivery delays due to COVID. The mattress was delivered yesterday and we had the best sleep ever! Cant thank Dennis & the mattress factory team enough. If you need a new mattress, this is the place to go!

Ka
Review №21

Recommending the Springfield location. Dennis was great. Very informative and a good mattress guru for this Goldilocks.. this ones too hard, too squishy... just right! We were able to lay on a lot of beds before narrowing it down to the one! After doing all kinds of research online and almost getting a bed delivered in a box, I’m so glad we didn’t and were able to try multiple ones in the store. They are following Covid guidelines safely too. I can’t wait for our bed to be delivered!

Sa
Review №22

My experience at the Springfield Mattress Factory was great! My first impression was that the store was spotless. I didn’t feel any pressure and if I had any questions Dennis was readily available to help out with his honest opinion. Easy and painless process. Prices were unbeatable, buying my next mattress here for sure.

Ju
Review №23

Walked in on Sunday evening just browsing. Our bed is almost 10yrs old. And we were able to lay and try them out which I liked that. Dennis was our salesperson, he was very helpful and let us be. Wound up getting a king size pillow top bed for a great price! And it will be delivered on Saturday

Ry
Review №24

I would give this a negative if possible. I went in trying to find a matress comfortable enough since I do physical work. He preceeded to tell me that I was fishing at the bottom of the barrel because I couldnt afford more then 600 for a matress and quoted Einstein saying isanity is doing the same thing over and over again and expecting different results. I would have been fine with this if it wasnt for his tone and attitude. I suggest Noone goes here if they cant afford a 1500+ matress.

Ma
Review №25

Len on 730 Baltimore Pike, Springfield, PA 19064One of the best. Explain everything to make it easier to understand what we were buying. Thank you!!!!!

Ni
Review №26

Had such a pleasant experience at the mattress factory!! Dennis was so helpful and extremely friendly!! I would definitely recommend them to anyone looking for a new mattress! Go see Dennis and Andre!! Quick and easy process and they helped me find exactly what I was looking for, for a great price!!!

Ed
Review №27

Dennis gave us a warm welcome. He was most knowledgeable, answered all questions, carrying out the sale in responsible manner. Cant say more until the mattress and box spring are delivered.

Le
Review №28

Nice staff helped with my purchase. Didnt try to over sell me into something I dont want or cant afford.

Ch
Review №29

Extremely friendly and knowledgeable staff who are very helpful.

Ho
Review №30

The team at Mattress Factory was great to work with. It was a super easy, quick purchase, and the two salesmen were great. Absolutely zero pressure to buy, and they showed me multiple options and worked with me to find something within my budget. 10/10 would recommend!

Je
Review №31

My second purchase here…great experience! Knowledgeable salespeople and good prices! Highly recommend!!

Lo
Review №32

My mattress purchasing experience was super easy and I got exactly what I needed. Luckily I had done some research before stopping in, the sales person listened to what I was looking for and was quickly able to show me a few styles to try and I was able to select the mattress I needed along with the adjustable base!!I purchased on Saturday and had the mattress on Monday afternoon. The delivery guys were nice and set everything up quickly, taking away my old mattress also!I was very impressed with Mattress Warehouse from when I first walked into the door until the Mattress arrived!!

He
Review №33

Amazing service! Len helped us find the perfect bed for us within our budget, and was amazing with our two toddlers (who were testing out every bed in the store). Delivery was on-time and efficient!

Ro
Review №34

I just purchased 2 mattress sets from The Mattress Factory. Ron was extremely knowledgeable and patient. I left very pleased with my purchases. You can’t go wrong with Rob and Dennis.

Ju
Review №35

The salesman, Dennis, at The Mattress Factory was very courteous and helpful. He showed us all of the options for what we needed and gave us plenty of time to try out and decide on just the right mattress. Lucky for us they were having a sale, and we were able to get a very good price on a very nice mattress. I highly recommend this store.

Ma
Review №36

My husband and I have been searching for a new mattress. Such a dilemma! There are so many options. Weve looked at reviews of every make and model, but it is difficult to trust the overwhelming number of varying opinions! it certainly helps to have a knowledgeable person assist with decision making!We decided to go to The Mattress Factory (in Springfield) to look at some options that are readily available to check out. Dennis, our sales rep, was wonderfully helpful! He gave us plenty of space, with no pressure, We were able to try out Temperpedic mattresses, hybrid mattresses, as well as Sealy, Serta and Beauty Rest mattresses. Dennis was very helpful as we were finalizing our purchase decision. He helped us make the best choice based on our physical needs and finances.Ill update this review once our Mattress arrives! Can hardly wait!

St
Review №37

Our experience at the Mattress Factory in Springfield PA was absolutely amazing. Our Sales Associate Dennis went completely above and beyond expectations. He was very knowledgeable about the products. He was pleasurable, and allowed us time to browse on our own. We especially like how he engaged in conversations with our 6 year old daughter as well with us. You can really tell that Dennis and his team take pride in their company.We liked that they did not automatically point us to the most expensive product in the store. They listened to what we were looking for and steered us into the right direction of purchase. They showed us what our Best Bang for our Buck would be.We highly recommend The Mattress Factory for your next purchase!Mr & Mrs Landry

Da
Review №38

My salesman was Dennis and he was great! He made my purchase easy and painless. I called over the phone and told him what I wanted. I walked in and he took me directly to the item that I requested. The store was clean and set up for social distancing and had stations for hand sanitizing. Amazing experience, incredible prices, and fast delivery! A + + + + I would definitely recommend the Mattress Factory to all of my friends and family!

Ky
Review №39

My wife and i came in looking to try some beds and see what one we would plan to buy. The staff was amazing. We were not pressured, we were not guided to the most expensive matresses, we did not have them hovering over us. The staff did provide exceptional knowledge and insight on the products and checked with us intermittently to deliver such knowledge and ask if we had any questions. Thanks to them we went way over our intial budget and got a bed that was perfect for us. They were also great with our 1 year old son and did not get upset over us allowing him to try the beds also, in fact they encouraged it. Over all i give my experience at matress factory 10/10 much unlike my experience at another store earlier in the day and will recommend this store to ANYONE who is looking to buy a new bed. Kudos to the sales team hopefully they are shown some serious appreciation and possibly a raise

d
Review №40

No high pressure sales. The salesman explained the difference between all the mattresses also they had the best prices.

Ma
Review №41

The service was great. Dennis was very helpful with my mattress purchase. Great price😀👍🏾

Ma
Review №42

We went to the store in Springfield. Our salesman Dennis was wonderful. Knowledgeable, courteous and friendly. No pressure. We couldn’t be happier with the experience.

Fr
Review №43

*Edited* Its been roughly two months and we have not yet received our box spring that the sales person stated we need or it all warranties are null and void. Each phone call we get the same Ill inquiry the factory type of line.

Ra
Review №44

Great service! I have made two different purchases from this company and I have been impressed each time. I also enjoyed the personal experience which catered to my preferences. Great job!

Jo
Review №45

Just bought our second mattress from here. The first weve had almost 14 years. VERY happy with both the product and service received. We will continue to buy from this vendor and recommend to others.

Ed
Review №46

Very friendly and helpful. Costumer service was excellent..

Cl
Review №47

I have been to the Mattress Factory on Macdade Blvd in Springfield about 5 times now. I’ve returned time and time again as I’ve furnished my big home and all its rooms little by little. The staff greets me with a smile and are always immediately attentive to the needs of my visit. They have assisted me with many options informing me of quality, sales, and the convenience of delivery options. Again I have visited 5 times and each visit has been pleasant and successful in my search to provide a comfortable bed for my entire family. I give them FIVE stars! 🙂

Er
Review №48

Absolutely one of the best sales experiences we’ve encountered as customers, from start to finish. Andrés was awesome, answering all of our questions and taking the time we needed to try out all the different mattresses we were interested in. This was our first stop, and Andrés was not pushy for a sale when we told him we were going to check a few other places. Gave us his card and thanked us for stopping. We checked a few other stores and returned to Andrés, because they had the best price and incentives to our needs, as well as the top-notch customer service we received. We will recommend this location to neighbors/friends/family in need of a mattress.

Br
Review №49

Took the time to understand our needs and what would work best for us instead of just trying to make a sale. Dennis is amazing at what he does and the service was great.

Me
Review №50

We had gotten a mattress here in December and til this day is perfect, so I brought my brother here to get a new mattress and once again these guys here are great. Anyone who needs a new bed you all need to go here they are wonderful. The bed my brother just got is going to be delivered in 24 hours because it was in stock. Just simply the best.

Pr
Review №51

The staff was very friendly ( especially Dennis) and knew the products as well. I certainly benefited from the price and saved hundreds of dollars from their competitors 1/4 mile away from the location.

An
Review №52

Had a fabulous experience here with Len. He was knowledgeable, not pushy at all, and super helpful in picking the perfect mattress. He actually steered us away from the pricier options to better suit our needs. His personal touch was fantastic and I wouldnt hesitate to recommend this place to get your next mattress!

Jo
Review №53

I originally placed an order to get furniture from Macy’s, but due to COVID-19 my delivery kept getting pushed back. When I walked in Dennis helped me to understand that some items that they had had a delay. I told him what I was looking for and he helped me to find what I was looking for, if you are looking for a mattress this is were you want to go. Dennis and his team are very professional and don’t stop until you find something that you are sure you want.

Qu
Review №54

Thanks to Len, My boyfriend and I had a great experience today! We didn’t feel rushed or pushed to grab a mattress at all but after 15 minutes, I was sold! Laid on a few mattresses to see what I like and grabbed what was within my budget, definitely will be back! Thanks Len! Very helpful, very patient, informative, honest, and sociable!

As
Review №55

I would definitely recommend the Mattress Factory the sales rep (Len ) was informative and knowledgeable. They had everything in stock despite the pandemic. Len allowed us to take our time, and wasn’t pushy. I truly appreciated his service.

Ke
Review №56

I had a great shopping experience at this store. Len has a relaxed and knowledgeable approach that made me feel comfortable shopping. I will definitely be recommending this place to my friends and family. Thank you so much! 😊

Em
Review №57

Dennis was very informative and personable. Great experience! Would really recommend!

Sa
Review №58

I’ve gotta tell ya. Today I went to Mattress Factory to reluctantly purchase a new mattress which was greatly needed. I was reluctant because with the pandemic extra money is hard to come by. But Andre made all my insecurities fade away. Andre gave us a deal that we just couldn’t resist. He truly understands that times are tough right now. So if your still sleeping on a mattress that no longer supports your body correctly get on over to Mattress Factory and see Andre he’s a man with compassion and he will take care of you.... @baltimorepike location Springfield pa.

Da
Review №59

We went to Mattress Factory last night to choose a mattress and frame. The service was extraordinary! Dennis suggest good quality mattresses for me to try and strongly pushed us not to spend more money than necessary. The lack of pressure was wonderful! I had a hard time choosing between two similar mattresses, but Dennis made me an offer that I could not refuse and I chose the one that was more comfortable and little more expensive. I left the store with my wife feeling really good about the experience. I really made the right decision going to Mattress Factory!

Ju
Review №60

Len at the Springfield store was awesome! Super friendly, understanding, and not pushy like other salespeople at other mattress stores are. I appreciated his service and this experience. Thanks so much, Len!

Je
Review №61

Excellent hospitality, no pressure and freedom to try any bed you like. Great prices compared to competitors and best value for the $. Dennis was a great salesman and had the necessary knowledge to point us in the right direction to get the best bed for the price we wanted with the best value and comfort we desired.

Sa
Review №62

Great place ...to purchase bed and needed items ...salesman was personable ....funny just a great overall experience...will go back later to purchase a bed for myself ...

Et
Review №63

Slick take a picture of what you purchased or they will play bait and which on you.

Ja
Review №64

I have been going to them for years. I went into today knowing what I was looking for and Denis was more than helpful. I felt like I was part of the family. I would not shop any place else for a mattress. Thank you so much mattress factory

De
Review №65

Very friendly and informative but not at all pushy! They allow you to take your time when making your choice. Dennis was very helpful and we are happy with our purchase 😊

Me
Review №66

Ron at Mattress Factory in Lawrenceville was very kind and helpful, would recommend to anyone!

ma
Review №67

Our salesman, Dennis, was courteous, friendly and most of all knowledgable. He listened to our needs and was able to lead us in the right direction in order for us to make the best decision for us. The showroom is large and there are so many options available to test . Pricing is great ! My husband and i visited many mattress/furniture stores in the past wk and we both agree this should have been our first stop ! Highly recommend ! Thanks again for your help Dennis !

Ge
Review №68

I visited the Mattress Factory in Springfield thinking that I knew what I wanted. Once I tried out the mattress, I realized that I was wrong!! Dennis came over and talked to me about what I thought I wanted, what I really needed and offered some suggestions for a couple different beds that might better suit my needs. His suggestions were so helpful and definitely helped me to make my decision. I had just been to the hospital a couple days ago with severe back pain and needed a mattress sooner rather than later, and Dennis knew that some mattresses are hard to get delivered quickly, so he called to find out what was in stock, while I was testing the mattresses he had suggested. Luckily, the mattress that I wanted/needed was in stock and Dennis set me up to have it delivered in 2 days. The entire process was easy, quick and seamless. I’m so appreciative!!

Ke
Review №69

Dennis in Springfield was an absolute pro. Knowledgeable, friendly and he made the process easy. If your are in need of a new mattress, look no further than Dennis!

Ke
Review №70

My experience at Mattress Factory was fanomonal. They always greet you with a smile. The person that was showing us around was so kind. They have great prices and great sales. This is definitely my favorite mattress store,and will definitely be coming here again.

Ni
Review №71

Dennis helped me find the perfect mattress. Him & Len are very helpful.

De
Review №72

Len was both professional and personable. He goes above and beyond to make sure the customer is satisfied.

Er
Review №73

This was my third purchase at the Springfield store. I worked with Dennis and was so pleased with the service and prices! My previous experiences were also excellent. I’m sure I’ll be coming back here for many years as a customer.

Ja
Review №74

My husband and I visited the Mattress Factory in Springfield, PA. Our salesperson, Dennis, was knowledgeable, friendly and very helpful. He wasn’t pushy or overbearing as I’ve experienced in other stores. We highly recommend shopping here for when you need a new mattress!

Ch
Review №75

Had a great experience at Mattress Factory in Springfield. Salesman (Dennis) was knowledgeable and didn’t try to oversell us. We were in and out in 15 minutes and our new bed is being delivered on Wednesday. Highly recommend!!

St
Review №76

A great experience. Walked in and told them my price range and what I was looking for. The gentlemen showed me a few options and helped educate me on what mattress had the better benefits. In total, it took maybe 45 minutes max to complete my purchase and schedule a delivery. I’d recommend this low pressure sales store any day. Will be buying future bed sets from here.

Da
Review №77

Dwight was very knowledgeable and provided excellent customer service while setting up my new Serta Black mattress for delivery. The friendly owner even had more knowledge to share. Highly recommended

Ke
Review №78

Great customer service from start to finish. As soon as I hit the door. The salesman, Wesley was there to greet me and figure out the type of mattress that would work best for my preferred sleep position and price point. He took his time explaining the pros and cons of each mattress and answered all the many questions I had for each style. Very pleased with my experience and would recommend. Thanks, Wesley!

Te
Review №79

It had been 22 years since I had a new mattress. I was faced with the daunting task of purchasing a new one. I spent one week researching various locations, stores, and sales. I settled on Mattress Factory and was not disappointed. I was very impressed with Wesley who assisted with the sale. He had a wonderful and honest personality. The store associates are paid salary and not commission. They work with you and listen to your needs. I went in with knowing what I wanted as far as size and firmness but Wesley introduced me to a oasis of comfort with my new full size mattress! It was one of the simplest and best shopping experiences I had.The delivery men were friendly. They arrived on time and were very organized. They were efficient and professional. Now every evening I look forward to relaxing in an oasis of comfort. I awake refreshed in the morning and my body is rested. I would recommend Mattress Factory to anyone and the best part is that they are family owned. I much rather support small businesses than corporate America.

ca
Review №80

Dennis was our salesman and he was extremely helpful. He answered all of our questions and there was no pressure while we were deciding on which mattress to purchase.. Very Professional 😊 ..

Fa
Review №81

My husband and I had a wonderful experience mattress shopping at the Springfield, Pa location. Dennis was not only attentive to our needs but very knowledgeable about his products. Before my husband and I walked into the store, we both came up with a game plan to avoid being haggled by the salesperson but our plan was foiled lol. Dennis was the total opposite. He wasnt on our backs and didnt crowd us at all. He let us do our own thing and in our own time. I think we may have bartered him more lol. The biggest thing that sold us on choosing our new mattress was the honestly that Dennis displayed. He wasnt you typical salesman who normally try and sell you everything but the kitchen sink. He made sure we got the right one that fitted our budget and our bodies. I will without a doubt recommend Dennis from Mattress Factory in Springfield, Pa, to any and everyone. Dennis, if you see this, thank you for the great experience! I forgot to purchase new pillows, so Ill be back for some very soon!

Ed
Review №82

I recently bought a Therapedic BackSense(Ardmore XF) bed from Mattress Factory. From the second I walked in the door up until the moment they delivered the mattress I received nothing but excellent service. At the store Andre took the time to demo quite a few mattress to me taking into mind my preferences and budget. As I stated at the beginning I choose the Theripedic BackSense and have gotten the best sleep I’ve had in a long time since receiving it. Mattress Factory was my third stop but from now on they are my first stop and first choice!!! Go to Mattress Factory and see Andre, I’m sure they will take great care of you!

Ta
Review №83

Great customer serve experience today, very happy with the purchase and price!

Ra
Review №84

Dennis’s customer service at the Springfield location on Baltimore Pike was beyond superb!! We walked in feeling defeated after shopping at a couple other local stores who had tried pressuring us into purchasing the most expensive mattresses. Dennis really listened to us and respected our wishes. We are so pleased with our mattress and even more pleased with our shipping experience at such a family friendly store!

Na
Review №85

This experience was awesome! Lynn and Dennis was very helpful and friendly. There was no pressure to buy and they was very knowledgeable about the products in their store!Thank You

Dr
Review №86

Dennis at The Mattress Factory in Springfield was such a great help! Very knowledgeable and not pushy. I would highly recommend!

Am
Review №87

Friendly, knowledgeable salesmen and a no pressure experience.

Ke
Review №88

Great shopping experience, friendly and helpful.

Ra
Review №89

Customer service was great. Manager, Ramos, is wonderful. Hell help find the best mattress that anyone needs. I highly recommend. Good people.

Ma
Review №90

Len at the Springfield store was very helpful today. He showed us a few options of what we were looking for and gave us the time to make our decision. He explained everything and the experience was great. Thank you

Do
Review №91

It was an awesome experience shopping at this store Dennis was so helpful and knowledgeable about bedding. I am so glad we went to the local mattress factory near us.

De
Review №92

The service was great! The honesty in the sales presentation was spot on. I wont buy a matress anywhere else moving forward

Do
Review №93

I cant say enough good things about this place! This was our second mattress purchase in just a couple of months (different rooms) - unfortunately their Wayne store had closed (amazing salesman there named Ken). When we were ready to buy the 2nd one, we passed by multiple other mattress stores in the area to go to their Springfield store where Dennis the manager took great care of us. Very knowledgeable, no weird hype or sales pitches, just facts about the product. Store was immaculate. Ended up with another BeautyRest - this time the Black C class plush - bought it on Sat, delivered on Monday - cant beat that! Love the mattress and highly recommend.

Ke
Review №94

Went in to just look and we were greeted by Dennis. His professionalism, friendliness, and just talking to us like we were family not customers had us walking out with a brand new bed! Definitely recommend the Mattress Factory and ask for Dennis!

Ch
Review №95

Dennis was amazing! He sold us the perfect bed I CANNOT recommend him enough or this establishment. I went in skeptical because I hate sales people but he was polite, gave us space made sure we were comfortable and let us decide. Answered everything we needed and was just an overall amazing person. 10 Smeckles outta 10 lol

TO
Review №96

Very helpful and knowledgeable family owned really dont work for commissions.

Hu
Review №97

I felt rushed. The prices werent very reasonable. I dont think that I would go back.

Ho
Review №98

I spent months procrastinating on buying a mattress. I was going to give one of the online mattress stores a shot, but was overwhelmed with options. I did hours and hours of research, and still couldnt figure out which mattress was going to work for me. Thankfully, on a whim, I drove over to The Mattress Factory. I walked in, and within 15 minutes of working with Wesley, I found the perfect mattress right in my price range. It was delivered in two days. I had been dreading this purchase for months, and it turned out to be one of the easiest purchases Ive ever made. I absolutely love my new mattress, and it was way less than I thought it was going to be. You guys are amazing, thank you!!!

Ed
Review №99

Ron at the Baltimore Pike store was phenomenal. Bed is great and great price.

El
Review №100

Just purchased a mattress and box spring from Springfield PA Mattress Factory from Len Schiavo. Len couldn’t have been nicer. He was informative and helped us find a comfortable bed at a price we could afford. Thanks Len and Mattress Factory!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:730 Baltimore Pike, Springfield, PA 19064, United States
  • Site:https://themattressfactoryinc.com/store/3/springfield-mattress-store/
  • Phone:+1 610-544-1600
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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