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Mattress Firm Stafford
11388 Fountain Lake Dr, Stafford, TX 77477, United States
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Mattress Firm Stafford
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Mi
Review №1

We (my husband and I and our two teen boys) walked in the store 15 minutes before closing. Devlon was there and greeted us with such warmth and professionalism. He had been there since 10am and it was now 7:45 pm. We were being conscientious of the time, but he said not to worry. We only wanted to tryout the purple mattress after hearing all the hype about it. His knowledge, care, patience and service were excellent. We ended up walking out at 9:15 pm having bought 2 purple mattresses. I cannot recommend Devlon enough. Excellent experience!

Ar
Review №2

I was here twice, to buy a mattress and exchange it. Both times I was in and out in less than 20 minutes. Devlon provided excellent customer service and answered all my questions and I’m very happy with the mattress I ended up getting. I recommend this location

Es
Review №3

If you’re ever in need of a mattress go to the Mattress Firm’s in Stafford City’s Fountains location. I cannot say enough about the service that I received from everyone there. Devlon and Parish went above and beyond my expectations when I had a problem with my frame because the bed has been moved for remodeling. If they did not have a answer to my problem they sometimes made an effort to find an answer for me. Even if meant that they stayed well after closing time to accommodate me.Also I can’t say enough about the quality of sleep I have been enjoying with my Temperphidec adjustable bed.

Mi
Review №4

The service was great! Very informative and insightful. I’m excited to get my new bed. The sales associate did an amazing job and I would definitely recommend coming here!

Do
Review №5

My husband and I visited Mattress Firm in the Fountains. We have purchased a mattress here before, and were very pleased with the excellent customer service given to us by the salesman. Saying that, it was no question that we would purchase from the store again.I walked in and told the salesman about the ad I saw for the 4th of July sale. He immediately went online to find what I was talking about, and found it. I appreciated him not wasting time to try and sell me anything else, but honored my request.There were 2 salesmen in the store, and I must say they are an asset to the Mattress Firm sales team.

Da
Review №6

I recently visited this location and was assisted by Paresh Herrington the salesman. He was very helpful and extremely knowledgeable about assessment of my sleeping patterns in order to find the perfect mattress for me and he did. I have nothing but high regard for the service and treatment I received.

Of
Review №7

Great service and a lot of patience to explain the pros and cons of each mattress. Good prices as well.

Am
Review №8

My experience at Mattress Firm was great!Manager Devlon Dunn was very professionalKnowledgeable and helpful, also my purchasewent easy& smooth. I couldnt ask for a betterSales Associate. I luck 🍀up with him🙌🏽!If youre in the Stafford area please do nothesitate and stop by to ask For ⭐⭐⭐⭐⭐Devlon Dunn⭐⭐⭐⭐⭐or Rochelle Griffin⭐⭐⭐⭐⭐

No
Review №9

Staff was extremely helpful so much so I was able to conduct purchasing a new mattress and face over the phone!

St
Review №10

I had a wonderful time with the sales manager Devlin... he was patient and explaining the different types of mattress that is comfortable to my mothers taste.

We
Review №11

We were greeted by Ms. Rochelle and let me just say she was beyond AMAZING from the time we walked to our purchase! She was so kind, so patient and very knowledgeable and made sure we found a mattress that best suited mine and my husband’s needs. Just a wonderful person, I highly recommend Ms. Rochelle if you are looking for a a mattress and this Mattress Firm in Stafford.

Pa
Review №12

We were greeted by the friendliest and most professional sales person. Larry was friendly, professional and very knowledgeable of his products. I would definitely recommend this store. I spent a little more than I planned but I think it will be worth it. Besides, I have 4 months/120 days to decide if I like my purchase or not. Cant argue with that. Thanks Larry (Stafford store) for an enjoyable experience. Carl says hell be back for the chair and Thank you.

Ar
Review №13

Had a great experience buying a mattress from my this location. Sales rep was very knowledgeable and we ended up purchasing a Tempur-pedic, thank you for the help. Highly recommend this location.

St
Review №14

Devlon was extremely helpful & knowledgeable. He gave me an appropriate amount of time & space to look around and get a feel for the mattresses, while also being ready in following up with insightful recommendations.

El
Review №15

Mr Dunn made everything so easy for me. From helping me to choose the most convenient item, next day delivery and honoring a competitor match savings. He was very courteous too and in 20 minutes I was out of the store very happy with my purchase and service.Thank you

Fu
Review №16

I had a pleasant experience mattress shopping at this location thanks to Eddie. Eddie was helpful, honest, and patient when it came to answering all one million of my questions. I honestly did not think I would actually purchase a mattress that day (or even @ matress firm) but Eddie provided all the info I needed and was reassuring so it was a no-brainer. I definitely see why matress firm has really good ratings for pretty much all their locations.I look forward to receiving my new matress and would definitely recommend this location and matress firm in general if youre in search of good to high quality matresses! Keep up the great, I always appreciate great customer service!

No
Review №17

4 years ago we purchased a mattress online. It worked out fairly well in the beginning but recently we knew we had to replace it. We went into the store to maybe get an idea of what bed we should order or purchase. Larry helped us patiently with letting us take our time. He was very informative about the differences of each bed. I had back surgery years ago so my spinal cord is really sensitive when Im in a position for any good amount of time. He was so helpful, polite and informative that we ended up with a tempur pedic! Delivery came early (had to wait since we got a California king which isnt standard stock really anywhere) and Larry was quick to communicate with us so we could be ready for set up. The delivery went so well, fast and they where very careful with our poster bed. I appreciate that they kept their masks on and they where polite and efficient! Thanks so much Larry Brown and Mattress Firm!!

Za
Review №18

Very nice experience the staff was very helpful and professional and quick.

Dy
Review №19

There were 2 awesome sales associates Terry and (sorry if I spell it wrong) Delvone. They were so helpful and had great attitudes. I loved the time Delvone (he handled my sale) took to explain everything to me. He was very detailed and kept a smile. He and Terry were great!!!

Jo
Review №20

Mr. Brown was a very professional man. He was patient and polite with me. Prices was excellent for my pocketbook. Thanks Mattess firm

Jo
Review №21

All personnel was professional, polite, friendly, prompt and a great job done by MattressFirm. We were pleased from purchase to delivery; and the merchandise received OMG wonderful❣

Mo
Review №22

We went to this Matress Firm for a second bed for our Guest room a few weeks after a new Stearns/ Foster for our master Bedroom. We were greeted by the same two sales reps, Jared and Devion. Both are friendly and professional. We got a great price but it was nice that they remembered us. I recommend Matress Firm and especially at this location.

co
Review №23

I had probably the easiest experience you could have buying a new mattress for the first time. Devlon at the store I picked my mattress up at was very informative, kind and respectful of my needs and wants when it came to my choice in mattress. I never felt like I was being rushed or cornered into buying something I didn’t need. I really appreciate the time and effort that he spent with me to ensure I got what wanted and needed. Most appreciated Devlon!

St
Review №24

If u go here ask for mr.Devlon Dunn great sale person !

Fu
Review №25

Devlon was so professional, very friendly, and super helpful picking out my brand new mattress. He gave me the best deals possible. Great customer service!!!

R.
Review №26

Sales associate was personable and friendly. Gave great suggestions and feedback and wasnt pushy.

Ma
Review №27

Excellent customer service. They were very informative in all the different mattress options. Overall we had a great experience shopping for a mattress.

Sh
Review №28

Terry was so knowledgeable which helped me narrow my search. Beyond that, I felt quite at ease and never pressured. I went in to just look and left with a new mattress! The sign of a good salesman. But seriously, he was such a personable guy-you could tell he really enjoyed the experience of making people feel at ease and that he enjoyed his job! Thank you Terry, you made my day!!!

Ra
Review №29

Devlon at the Mattress Firm in Stafford TX was great! He is very professional and took the time to answer all of our questions.

As
Review №30

Wonderful experience, Mr. Larry Brown was super helpful, answered all our questions, and was very attentive.

Me
Review №31

Larry was friendly and helpful.

Di
Review №32

Go see Larry Brown. Your Sale Guru. He got what you need the price is right and the deals are waiting to be made. But most importantly he wants to make sure you have the best sleeps ever. He is a plus to anyone who enters. Best days to find him are Wednesday - Saturday.

Na
Review №33

Mr. Dunn, thank you for your time, superb customer service, and your knowledge about the different product options. Thank you once again.

wa
Review №34

Devlon Dunn, Customer service and Sales Experience was more than Excellent. Also Jared Pratt was more than excellent. They were very knowledgeable about product to meet our needs. Thank you guys.

Sh
Review №35

As soon as i walked in Mattress FirmI was greeted by Delvon Dunn. He was soHelpful and Professional, Delvon wasVery knowledgeable about all of the productsHe showed me, with his help i was ableTo make a purchase easy without nohesitation. ⭐⭐⭐⭐⭐🙌🏽Im so grateful for his expertise!🙌🏽💫Rochelle Griffin was very helpful as well!💫Thank you Delvon for Providing ExceptionalCustomer Service!

Do
Review №36

I wanted to thank my salesman, Jarred! He was genuinely interested in finding what kind of bed was best for me. I explained that I have severe neck and back issues. What I thought I needed turned out to be incorrect and thanks to Jarred, he showed me what was best for my pain issues. After trying several mattresses, we found the best one for me and the price was unbeatable! Thank you for a wonderful experience!

Ry
Review №37

Really nice and very helpful salesmen. Would highly recommend this store.

Ju
Review №38

Salesperson introduced himself and was friendly. Took time to listen to my needs and explained differences in products.

Ju
Review №39

Mr. Brown was awesome, very informative and great customer service

Co
Review №40

Jared is very accommodating and very knowledgeable with the products. Thank you for answering all my questions. And thank you to Devlon as well for taking care of my online checkout since the mattress I was looking for is not available in store. I got my mattress, so far so good and will give it another week of trial to see if its a keeper. Thank you guys and stay safe!!!

Is
Review №41

Emery was currently working when I was in search for a good mattress. He was extremely knowledgeable about the different types of matters, as well as being able to communicate in a clear and precise manner. He helped us the whole way through the process in making a purchase.

fr
Review №42

Today our experience at Mattress Firm Stafford was more than exceptional. Our sales man Korey Moore was knowledgeable, patient, kind and honest. He worked very diligently to find us the best deal and the most outstanding mattress. We will definitely be recommending Korey to family and friends.

Te
Review №43

Awesome place with tremendous customer service. 👌

Il
Review №44

I had a wonderful experience at the Stafford store. The salesman was Mr. Davion. He was so kind and very helpful. I had no experience in buying what type I needed for me to get my best rest. He explained every type of mattress. So if I was going to recommend a store this would be the one. Thank you

Sa
Review №45

Nice and friendly ☺️ very informative great customer service

ju
Review №46

Jared and Devlon gave amazing service, were really helpful to help me find just what I needed. Both were very kind and helpful, great experience

Be
Review №47

Ran in to look at a mattress... the service was fantastic. They showed me exactly what I wanted in my price range. I was in and out with a new mattress in less than 15 minutes.

La
Review №48

Thanks for creating a comfortable and an unpressured experience. Customer service was superb and quality information was shared so I could make the best decision. Im assured Ive chosen quality product and will be pleased with my choice. I look forward to being a repeat customer where customer service is A+.

Al
Review №49

Emery was great!! I loved my whole experience there! They showed me the various options for my mattress. Emery and Devlon were extremely helpful and patient with me. I really appreciate their understanding and explanation of the mattress models. Go see them for all of your mattress needs.

Ga
Review №50

Over excellent customer service I got in and out feeling great about my new mattress and how I was treated in this store,will recommend them to everyone

Ni
Review №51

Taylor and Dev couldn’t be more helpful. Great mattress and frame for an unbeatable price. Delivery guys couldn’t be nicer! They did not delay their arrival time not even by a minute and superb service.Thanks a lot guys! I’m already having great sleeps 😁

M
Review №52

Emery is absolutely amazing! I met him at the Sugar land location and he listened to all my needs and wants and helped my find my perfect mattress. He is very knowledgeable and patient. I ended up purchasing the mattress that day! Thanks Emery!

Re
Review №53

Had a wonderful time finding my mattress with the help of Devlon Dunn, the manager, at this location! Wonderfully helpful and informative, he ensured my mattress search was tailored too and I would 11/10 recommend him to anyone looking for help buying their next mattress!!

Ra
Review №54

Mr Dunn is so good. One of the best. He really entertained us and explained everything thats why he was able to convinced us to buy.

Al
Review №55

We had a wonderful experience at Mattress Firm the team was very helpful when it came to giving us information about the different mattress and types we will definitely be back.Thanks a whole lot Alonzo and Kendra and family.

Ch
Review №56

Great prices, very helpful sales staff .This is the second bed we have purchased there .How ever they do need to have there carpets cleaned !

Ni
Review №57

I wanna say that Devlon Dunn was very helpful in helping me find the bed I wanted he took his time with me and he helped me find my new bed thank you so much !

Mi
Review №58

They were extremely helpful and knowledgeable.

Ah
Review №59

Attendant was very nice to me. Give a lot of options and help to finance

Ch
Review №60

Emery was outstanding! We got a great deal from a great guy! Highly recommend this store at the Fountains!

El
Review №61

Very helpful, knowledgeable and professional.

Mi
Review №62

Emery was the absolute best. Feels like I got a prescription. Excelente!!!!!! Please ask for him, no regrets!

Ja
Review №63

I love the way they treat your customers every time I go there I get satisfaction

La
Review №64

The gentleman was very respectful and nice. I really enjoyed visiting the store.

ad
Review №65

Great experience at Mattress Firm. Devlon was very knowledgeable about the products they sale.

Mi
Review №66

Great customer service!

Je
Review №67

Emery who is the assistant manager was very patient with us in our search for an adjustable base and mattress. He was very knowledgknowle and was very informative as to what was best for our sleeping needs. He gave us a great deal and we are completely satisfied with our purchase and will be returning to this particular Mattress Firm as soon as we have any more related needs.

Ja
Review №68

Emory is the Best!! I was so indecisive about my purchase but he helped me through it all!! I’m glad I met such a great sales man!

Ma
Review №69

The 2 gentlemen could not have been more helpful... We actually had fun in the store. Syed Naqvi was amazing... We got a fantastic matress at a very good price.. Thank you..

th
Review №70

Just bought our bed and have to say we had a great experience ! Emery is a great sales rep, really made the process simple. Would recommend. 10/10 -Sol

E
Review №71

So I came today and really loved and appreciated the help of Devlon! I’ve never bought a mattress myself so it was my first experience ever coming into a store like this buying a mattress. He made it really simple and easy to find the right fit for me and my needs. Both comfort wise and financial wise. Really knowledgeable and a good listener..I didn’t really feel like I was being sold just anything or like a sale just trying to get my money. He made me feel Really comfortable and listened to my needs and was patient with me. Something most people don’t have lol. I’m really picky and indecisive. Yet I didn’t feel like he was trying to rush me into buying something and just picking something quick. According to my mom we where there for 3hrs lol. But regardless I’d Definitely recommend Mattress firm and Devlon. Easy process and actually quite fun and exciting shopping for my first new mattress! Crazy to say. But true lol

Ra
Review №72

Was in and out the store quick and satisfied w my purchases

Sy
Review №73

Outstanding service.......prompt acknowledgment, friendly, educational, and satisfying to my needs.

De
Review №74

Come visit this Sugarland Mattress Firm! Emery helped us out today and he was beyond hospitable and patient while we shopping for our mattress. We actually got one today because he was so great. Please come visit him, you won’t be sorry!

Le
Review №75

Emery is a great and patient salesman! He worked with me to resolve all my wants and needs with a smile! I would refer him to all my friends and family. Mattress Firm Stafford has a great asset!

Be
Review №76

This store is wonderful! Sidney was very helpful. He discussed every type of mattress they had and helped me find the best mattress for me. I’m very pleased with their service and I would highly recommend this store.

Ch
Review №77

I had been shopping for a new mattress set for some time. I went into the Mattress Firm in the Fountains and was treated extremely well. The staff were friendly and very knowledgeable. At no time did they try to pressure me into spending more money than I could afford. I was shown several items in my price range and each was explained in great detail. This is my third purchase from Mattress Firm and I highly recommend this store. Working with Jesus and Kim was a very pleasant experience!

YI
Review №78

Such a nice experience in Stafford store. Derrick Muhammad is so professional and helpful. Got my dream mattress and pillows. Fare price and great product!

Br
Review №79

We had a great experience, we went last Sunday afternoon 9-24-2017. sales reps. were awesome, they found what we wanted, and on the perfect price. I highly recommend this place... great job Mr. Devlon and Luis... Keep it up...

Wi
Review №80

Geovanni was very attentive! He explained the differences on many mattresses. And he helped us save a lot more than we expected! Highly recommend!

Ja
Review №81

Great customer service!

ap
Review №82

Great shopping experience. Devlon was excellent - very knowledgeable, friendly and attentive. He answered all my question and was able to help me choose the best mattress for me. I would/will recommend this location to anyone looking for a mattress.

Ro
Review №83

Very good customer servicio. I was very happy with my mattress.

Ye
Review №84

Geo & Dev are your guys to see! They helped me and my mom get the best prices that no one else had! Great mattress and excellent service ! MUST GO SEE

Br
Review №85

I went to Mattress Firm to buy my first mattress and of course I was nervous about making a decision and spending a lot of money. Raul greeted my mother and I as soon as we walked in and took great care of us, even offered us refreshments. What I appreciated about Raul was that he was knowledgable about the product he was selling and he didnt make me feel pressured to buy like a typical salesman would. He built rapport with us and made us feel right at home. If I had to do it all over again I would be sure to go back and see Raul.

Yi
Review №86

Great experience with the sales manager. Very knowledgeable, none pushy, warm and took the time to figure out what I need and found a near perfect bed for me. I would recommend this Mattress firm.

Ge
Review №87

Second time we ordered from here and the service its great

Al
Review №88

The customer service was great!!

Ap
Review №89

The manger Marques was excellent! My sister was there getting a new mattress and he made our experience there great Im actually headed there to get one new mattress myself! Thanks for all your help!

Nh
Review №90

I would recommend tryout this location. Devlon is very friendly and helps me to buy the mattress with great deals! Best customer service ever

Jo
Review №91

I just bought a bed from this location and was helped by Raul and Jesus. They are really nice and helpful - they werent pushy but were informative whenever I had questions. Highly recommend!

E
Review №92

Speedy, professional, great customer service.

Ja
Review №93

I immediately felt at home when I walked in, Luis S. helped me to find exactly what i was looking for, he made sure I didnt just go with my first option but really dedicated time to finding what mattress was best suited for me. 10/10 Im gunna make sure my roommates come here to get their mattresses.

Da
Review №94

Overall terrible experience with the mattress I purchased, was given a temporary mattress until the one I was originally sold would arrive, employee there never even bothered to be honest about Mattress not being available. Kept giving me the run around, and then after never getting what I purchased they had the nerve to charge me a Re stocking fee for returning something I didnt want from the first place

Wa
Review №95

Emery was a great help at this store, helped me save a ton of money .

Li
Review №96

Fast professional service

M
Review №97

It has been a long time since weve purchased a mattress so I was hesitant about dealing with a salesperson, but dealing with Fabian was a pleasure. When my family walked in he greeted us and explained the store and how it was laid out. We then explained what we were looking for and he took us right to the area to show us what was available. He explained the different spring types and the quality differences from the least expensive to the most expensive. He was able to answer all my questions and provided me with more info that I didnt even think to ask. We left to check other places, but returned later that evening and completed the deal. We got a great deal on the mattress and box springs plus he was able to throw in a mattress cover. I would have no qualms shopping at this location again.

Sh
Review №98

Emry was amazing! Great customer service!!

ka
Review №99

The mattress firm in the fountains Stafford,Tx has great and fast customers service I was in and out which was great, the gentlemen that helped me got the job done and answered every question I asked, my friend bought a mattress from there and I loved it so I waitied a few weeks and purchased one myself . . . If youre think about getting a mattress that will sleep great and get your moneys worth mattress firm is the place for you you what regret it, they met all my requirements for a mattress and I am very picky they also have great deals going on year around!!!!!

LS
Review №100

We had a great experience getting the bed we wanted at a good price! Thanks so much for being open so soon after the awful flooding we had in the area.

Information
8 Photos
100 Comments
4.7 Rating
  • Address:11388 Fountain Lake Dr, Stafford, TX 77477, United States
  • Site:http://stores.mattressfirm.com/tx/stafford/mattress-stores-stafford-tx-5976.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=houston%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 281-240-0175
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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