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Wilson Amplifiers
5010 Wright Rd Suite 100, Stafford, TX 77477, United States
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Wilson Amplifiers
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El
Review №1

We have been working with Kat Walker at Wilson for almost 4 years now. We have ordered Cell Phone Signal Boosters for our fleet of vehicles. Our employees are often in the middle of nowhere with little to no service. The boosters Wilson sells have been essential to allowing our employees to stay in touch and complete the work they need either online/hotspot etc. Would recommend to anyone needing service in remote areas. Kat is always helpful, quick and a joy to work with. Appreciate the time she has put into making sure we have what we need and the quality of the products they sell. Look forward to working with them for a long time.

Lu
Review №2

We purchased a Wilson amplifier system for a small office space. I spoke to Kat and she helped us select the best option for our building. She explained the process on how the amplifier would work and the best way to install it. Thank you for solving our cell phone reception issue.

OL
Review №3

We are very happy with not only the products we ordered but also the customer service we received. Kat was very helpful with ordering and answered all of the questions we had! We used the Wilson Pro 1100 cell booster and it has tremendously improved the cell service in our office building. We like the product so much we have now ordered two more to install in our other buildings!

Jo
Review №4

I just purchased a custom amplifier system from Wilson for our large office spaces. I was happy I called in and spoke to Kat. She was obviously well trained and technically competent and helped explain the technology and made sure I ordered everything needed for my installation. She is a pro! This a personal opinion and does not represent an endorsement by any organization with which I am affiliated. Thanks!

DA
Review №5

Wilson Amplifiers did an amazing job at my work location with two installations of Wilson Pro 70 Plus Boosters.Kat Walker ([email protected]) was there from the beginning, during installation and followed up after it was completed.My leadership and I were very impressed when Kat gave us the exact equipment that was needed for our unique installation. No up selling, just facts.Any issues, questions, support or quote requests we’ve had since have been handled through Kat. It’s refreshing to find a salesperson and company that listens, works with and cares about their customers.The installation was THREE years prior to this review. Kat has kept in touch and was even remembered by management for a current project that is being setup for funding for the end of 2020.I can’t speak for other reviews with other reps but don’t change a thing when it comes to Kat Wilson Amplifiers! Do what you can to keep her!

Ry
Review №6

Incredible customer service. All of my questions were answered in detail. Very very helpful.

Mi
Review №7

I have been very disappointed with this company. They have a wonderful answering service who always picks up the phone, but they never can help you. It is literally impossible to get someone from customer service. They will call you back often with a 1-3 business day delay. I was shipped a defective unit (confirmed by the manufacturer). After over a week of trying to get a replacement unit, the company still has not shipped me a new unit (I even offered to pay for a second unit and then ship back the defective one for a refund). I have left detailed messages on at least 4 occasions and several emails. Overall, if you are expecting high quality customer service, do not expect to find it here. Im currently stuck with a $500 brick that doesnt work.

Ka
Review №8

Mid February lost signal (Verizon). We live in a VERY rural area and only have my mobile hot spot on my phone. I work 3 businesss from my computer so internet is a MUST. We went from a weak, 4G signal to nothing for about 2 months. NO help from Verizon. Called Wilson and Joseph Bolden was absolutely AMAZING..!! Bought a booster with 2 interior antennas. Hooked everything up and 1...ONE interior antenna covers our single story 3000 ft sq home..!! Had a little problem with one piece of equipment, called and it was replaced immediately..!! Didnt even need a second interior. Called Joseph and he advised no problem we could return the second for a refund. I HIGHLY recommend Wilson and Joseph for ANY questions and help you need. My neighbor down the road even invested in one...they LOVE it. We all have 4G 5-BARS..!!THANK YOU WILSON AND JOSEPH..!! OUTSTANDING..!!

Ch
Review №9

The products that Wilson make are top notch. I live in a rural area in WV and would not have cell service most of the time without the cell boosters manufactured by Wilson. I have had two models over the years and the latest one I purchased, which is the Drive Reach, works great. If you have any issues with your purchase, Wilson’s customer service and warranty are as good as it gets. I had an issue with my connection and they promptly sent me a new unit, no questions asked. It may or may not have been my fault, really not sure, didn’t matter to them. That’s what a manufacturer should do, stand behind their products, and they will.

Ho
Review №10

It works great. No more dropped calls. It works with all the phone companies. You should follow the directions and try the outdoor antenna in several locations before you drill holes and run cables. The closest cell tower is behind a hill so the outdoor antenna needed to be pointed to a more distant antenna with a stronger signal. I used one layer of aluminum foil on the back side of the indoor antenna to block feedback between the two antennas. Pay attention to the location of the indoor antenna. It has a beam spread of 60 degrees. Enjoy.

Ja
Review №11

Outstanding Customer Service!!! Expect nothing but the best when dealing with this company.Sincerely,Jacob HorningSuperintendent at Kelley Communications

Ta
Review №12

These are guys are professional and extremely helpful! They went above and beyond to help me out when I needed a booster in a short time frame. Purchased a Drive 4G - X and it works flawlessly! I was losing signal constantly and my phone hasnt dipped below 4 bars in 5 hours of driving since installing it. Kudos guys! Great product and service, cant thank you enough!

Ku
Review №13

The cell service at my home, being very generous, is marginal. I could make or receive a call outdoors in a corner of my property, and, if the weather was good and I didnt turn my head, the call would not get dropped. I purchased a weBoost Home 3G Cell Phone Booster Kit (Refurbished) - 473105R. With the caveat that Im an experienced Electronics Engineer, the instructions were clear and I found the assembly to be straightforward. The only issue anyone else might have difficulty with is if, as at my location, to get a signal its necessary to mount a mast to get the receiver 12 feet in the air without making any holes in the roof of my trailer. The amplifier did not work and I needed to use a voltmeter to verify that the problem was not the power supply. Wilsons customer service was helpful and prompt. The replacement arrived without delay and worked as soon as it was plugged in and connected. I get cell service now throughout my 28-foot trailer where I got no coverage at all before. It works, and was a good and inexpensive choice.

Di
Review №14

Great service & great products! Ordered the weBoost Drive Sleek 4g cellphone booster for my vehicle. Install was quick and easy. Since using this I have not had the 3 to 4 to 5 dead spots on my commute to work each day! My only question to myself is, Why did I wait so long to purchase?

Al
Review №15

Great product with a price to match! Delivery is on time, the product achieves optimal levels of performance, just as advertised, and anytime Im on the phone with someone from the company, everything is handled with the utmost respect and professionalism. Ramon exudes administrative effectiveness. He shows sincere interest and care, and provides all the support and guidance needed. Thank you Wilson Amplifiers!

Ti
Review №16

Excellent product that works with minimum of fuss. If you have a bar or two youll go straight to five with strong signal throughout the home. We have been using for about 2 years now and has worked perfectly.

Mi
Review №17

I bought a Wilson car antenna for my commute through country roads and long stretches of highway. It greatly increased reception which resulted in fewer dropped calls and higher sound quality in the conversations. The system was easy to install with good instructions and mounting equipment in the box ready to go. This company is very professional and detailed.

Ti
Review №18

Im not much one to write reviews, and I was invited to do so by Wilson Amplifiers, so Ill drop a few lines here as I am quite pleased with the product we purchased. Weve live in a poor reception area (many hills, rural Maine) and could only use our expensive phones standing outside in the dooryard - not really tolerable in winter, or when the black flies are out.This signal amplifier was recommended to me and so I bit the bullet and shelled out the cash for one. The set-up was very easy, the registration process was painless, and - best of all - I can use my expensive phone anywhere in my house with a strong signal/good reception. I swallowed hard to spend the money up front - but it has definitely been worth it for the convenience and effectiveness/efficiency of being in communication with family and friends. I would recommend this to a friend, and would purchase again if I needed to.

Bo
Review №19

After purchasing 1 Wilson amplifier for my truck and seeing the performance of this product, we purchased 5 more. We placed them in our crew trucks as well as our tractors and skid steers. As a business owner, it gave us the comfort of knowing that if one of our crews had issues they could reach out to us via cell phone. We work in remote areas that often time have poor cell coverage or no cell coverage at all. These Wilson Amplifiers are a HUGE help.

He
Review №20

We live in NC, in a park model home that sit at the low end of a large hill. We did not get a good signal at all in our home, one bar depending on where we were in the house. When we installed our Wilson equipment, we now get consistently three to four bars on our phones with no dropped calls. Thank you...

BO
Review №21

Signal booster has worked flawlessly for several years. My Verizon signal went from zero to one bar to three sometimes four bars both inside my house up to 100 feet outside. I would recommend a Wilson signal booster to anyone living in an area with a weak cell phone signal.

An
Review №22

We are situated at the extreme edge of our service area. Signal strength is variable. With the installation of our Wilson amplifier, we have gained a steady reliable signal with enough boost that I was able to move from working in the office to working at home. (I work 40 hours a week utilizing multiple programs and spreadsheets)Thank you Wilson, for making this possible.

St
Review №23

The Weboost amplifier has increased my signal in most places by at least one bar and in some cases 2. Really has helped with getting my email while in the field. Theres not much cellular service below Pecos TX and I had problems before getting my email. No more problems since installing the booster. Definitely recommending to co-workers.

Ca
Review №24

High quality stuff here! I spend hours in my vehicle a day and its so irritating when my 4G drops to 2 bars. Recently had a booster installed in my vehicle after speaking to Ramon, and since then, Ive had ZERO dead spots on my daily commute. Best decision Ive made in a while!

Gl
Review №25

I dont know much about boosters, I have a small house with no signal. I called Wilson Amplifiers to get more informed. Ramon explained how the system works and he also connected me with a sales person so they can take my order. I am curently waiting for my booster, Thank you very much.

St
Review №26

Bought a Weboost cell phone booster; nothing short of amazing. We had NO cell signal where we live. After installing this booster we literally went from zero bars to up to 4 bars in some places in our house. These people know what theyre doing; incredible product.

Ya
Review №27

Thank you Ramon for all your help and Great customer service. It is always a joy to be able to work with you. Keep up the good work..

Da
Review №28

The amplifier I purchased to use in my truck when at my farm located in a remote rural area makes my cell phone useful again. Would definitely purchase again.

Ki
Review №29

The weBoost Cell Signal Amplifier made cell service possible on all three floors of an old house with plaster walls. If you are reading this, you know that plaster walls have metal mesh supporting them--thus, cell signals can be stopped at the wall. I highly recommend this product. No longer do my calls go directly to voicemail!

Ke
Review №30

I live at least 15 miles, as the crow flies, from the cell tower. Also, the tower is not visible from our home, blocked by a hill. In order to get cell reception, I need a booster with an external antenna on the roof. Prior to G-4, I purchased a G-3 booster from Wilson which included a cradle for the phone which was attached to the booster which was attached to the antenna on the roof. It worked well but I was restricted in movement around the house. When G-4 came, I needed a new booster. I purchased a new WeBoost signal booster that was wireless to the phone. I still needed the antenna on the roof but, the inside booster was wireless which allows me freedom to move around, up to a point. The unit was easy to set up by following directions. I give it a 4 star because the booster is not as powerfull as I hoped. I cant roam too far from it and lose connections if I turn around. I still am happy that it works pretty good and love the limited freedom it gives me. When 5-G arrives in my area, unfortunately, I will need to purchase a new booster to handle that signal. Hopefully, Wilson will be able to produce a booster with a little more power.

Ja
Review №31

Live in the Houston area, had bad signal. Spoke to Mr. Ramon and he recommended a booster for my home. I picked it up at there facility, friendly personal and they even have Dish network install it. I am very pleased with the service.

Li
Review №32

Great customer service!! Very knowledgeable, I have a better understanding of the product. Would recommend to friends and family. Thank you Ramon.

Ji
Review №33

Used this to bring our cell phone signal to the computer. It worked fair. I was getting 4 bars outside and 3 inside. It did increase to 4 bars inside. Gave it to my daughter who was living in a mobile home with 5 bars outside and 0 to 1 inside. Now 5 bars inside. This really works in the right application. It will amplify but not create something that is not there.

Pa
Review №34

The weBoost cell phone signal amplifier that we got WORKS WONDERFULLY. We live on the edge of NO RECEPTION! Now I have from 2 to 4 bars! I didnt know if the cost was worth it, but it is! This works!

St
Review №35

Before adding our Wilson amplifier we had an occasional one bar if you were in the right spot. Now we have two to three bars everywhere on our property. Very satisfied.

Ch
Review №36

We love our Wilson 4GLTE Amp. Went from 1 or 2 bars, having to go out side, to 4 or 5 bars inside. Mobile data rates are great and no more dropped calls.

Ke
Review №37

Installed the Wilson Pro 1000 on building rooftop with 140 LMR 400 and now have good reception in large first floor area. This unit is a beast that is highly reliable and effective.

Ve
Review №38

I love the product. Ramon was of great help & he was very knowledgeable about the product. I definitely recommend the product. Great service.

Al
Review №39

Hi Mr. Ramon not sure if you remember me but you helped advise me put a booster in my officeIt has helped so much sir that I can not give you enough thanksIll be purchasing again soon for just about everywhere I goNothing better than super fast internet I tell you what

Da
Review №40

Excellent customer service. They are very knowledgeable of the products and were willing to go the extra mile to make sure that I was making the right kit purchase for my RV. Thank you for making my experience top notch!!

Ma
Review №41

They really have a great staff, A+ customer service. Ramon was very helpful.

Pe
Review №42

For many years Wilson has been the communications guru. Evolving overtime they remain the technical leaders when it comes to communication. Outstanding products, great value, and stupendous customer service including unparalleled technical support. There just is no comparison.

Mi
Review №43

I did not know anything about boosters until a friend bought one for his home. We have a cabin on the lake and have terrible service. Bought an booster kit and we can now get calls and can stream movies from the hotspot. Best investment yet. Thanks Cathleen for all your help.

Me
Review №44

Best choice I have ever made, Ramon and Jeremy explained the difference between a Pro 70 and the Pro 70 plus. That is a great customer service.

Li
Review №45

Very knowledgeable staff and they helped me get the right product to boost my cell signal to 4/5 bars!!

Ke
Review №46

Good quality and it works well anywhere I can get a little signal. I like the portability and the ability to set it anywhere in my vehicle.

Jo
Review №47

Great customer service, Ramon explained what product was the best for our needs. He even transferred us to a sales person. Thank you Wilson Amplifiers.

M
Review №48

I live in a remote area, and I have owned two Wilson amps. I recently bought a newer model that boosts 4g/lte, and I love it. Without the Wilson booster, I get one bar and intermittent service. But, with the booster I get 5 bars and super fast 4g and lte.

Ya
Review №49

Want to give a huge thanks to Ramon for the awesome costumer service and product recommendation I received.

JJ
Review №50

Great product and amazing customer service. Ramon was great help on explaining the product and how it worked.

Mi
Review №51

Great Service! Ramon was extremely knowledgeable and the products were awesome! Great company overall!

Pa
Review №52

Im always amazed as how friendly and well-informed Ramon is, he always has suggestions and he explains it where it is easy to understand. Truly 5 out of 5.

P
Review №53

First:Great customer service. They will assist you with all questions and problems. If you have any defective merchandise, they will not hestitate to replace it. And quickly!Second:The system is great for me to get a signal again. I am in a low area surrounded by trees. The nearest tower is less than 10 miles away, but gives me the weakest signal. I turned the yagi antenna to the furthest tower 20+ miles away, and I can now get 3 out of 4 bars on my cell phone. Otherwise, I woulf get no service to 1 bar without the amplifier system. I am extremely happy with my home system.

Th
Review №54

It is an amplifier. if you have a ok signal, it works awesome, if the signal is bad, youre better off unplugging it. I love the thing, I live on a mountian and it has changed our lives, wish it was a bit stronger as far as finding signal. I use outdoor yagi on a pole outdoors, but getting signal to the device is the key. If you can get a signal to it, it is amazing!

Da
Review №55

Thank you Ramon, I got my Wilson weBoost connect 4g Kit and I am very pleased with the results.

Mi
Review №56

You will need a signal meter to find the correct direction of antennae.

Jo
Review №57

I bought a SureCall Flare 4G Easy install Signal Booster and I couldnt be more happy with it. I called and spoke to a Shrita Sims who really took her time and listened to my issues. I didnt have the money for the more expensive unit. She really listened to my needs and directed me to another unit that was cheaper in cost. She help me all the way through the ordering process. My phone signal went from a pitiful 1-2 bars on 4G all the way to 2-3 bars on LTE. This is amazing for us because we can now get rid of our house phone and either lower our satellite WIFI package or getting rid of it completely. This means within 2 months we will recoup the money that we spent on this unit.I definitely recommend this unit and my sincere hats off to Sharita for taking the time to work with me.

Xa
Review №58

Always pleased with the experience I receive, specially with Ramon who is extremely helpful.

st
Review №59

I was dropping phone calls, not receiving some calls in my steel sided workshop.With the wilson amplifier I have no issues with dropped or missed calls and the cellphone reception is nearly at the max . Very pleased, thanks.

St
Review №60

System came with all required parts, installed as per instructions on a large ocean going tug. System performed very well, crew was very pleased to have cell service down on the main deck and cabin areas.

At
Review №61

This is an internet only type business, theres NEVER a person in sales at a counter that can help you, its always leave a name and number, someone will call you back sometime. I dont do business like that, if theres a problem youre left out in the cold tracking down this place and that place to resolve your problem

Ca
Review №62

Fantastic product. It allows to to be connected to civilization even living in a rural area.

Ge
Review №63

Got my We-boost very pleased Thank you Ramone your the man!!!

Sh
Review №64

Kat is super friendly and provided excellent customer service!! We love our Wilson amplifier!

NW
Review №65

Had the greatest costumer service experience thanks to Ramon at Wilson Amplifiers

St
Review №66

My guys use their phones and tablets every day to schedule appointments and complete workorders. When our old repeater died we were really in a hectic spot. When I spoke with Kat, she was quickly able to figure out which product we would require and OVER AND ABOVE to make sure she overnighted my new repeater in time for me to have it the next day. The new repeater works GREAT (even better than the last one). I would highly recommend this company. Technical expertise and customer service are their trademarks!!!! Thanks to Kat and the whole staff.

Ji
Review №67

Great customer service! Purchased a cell phone signal booster for my home office, like it so much, I got another one for my car during those long drives in Texas.

ja
Review №68

I love the product, very easy to get in contact with everyone and Ramon was of much help, was very kind and answered any questions i had about the product with out hesitation or any doubt. Great!! I really recommend this product to all.

Ra
Review №69

Great company it is a pleasure doing business with a honest and professional company

Th
Review №70

After installing a metal roof our 2 bars went to 0-1 bar. We purchased a weBoost Connect 4G Cell Phone Booster Kit (Refurbished) - 470103R. To say it was life changing is an understatement. Besides boosting our cell phone signal to 4 bars it allowed us to ditch our expensive and unreliable satellite internet service and land line in favor of an ATT hotspot and internet phone. Technical support was extremely responsive. We recouped the cost in 3 months.

Ma
Review №71

Very satisfied with the product, Thanks Ramon for your help.

Tr
Review №72

Great customer service Ramon went above and beyond, he even found us a local residential installer. Thank you.

Mo
Review №73

Ramon thank you for your great costumer services

gr
Review №74

Ramon did a great job helping me, great customer service!

Sh
Review №75

VERY BAD EXPERIENCE! I bought from them the cel fi duo+ smart signal booster but it simply doesnt work as described in the description didnt improve my data connection at all and even though the description claims that it boosts the signal up to 100 dbm - I called signalboosters.com and they said it doesnt boost 100 dbm for the data - only for talk and text it just gives u the same amount of data speeds from outside but I had very good service outside (the network unit itself was showing 4-5 bars)!! but even the talk and text was constantly jumpy! This whole thing is a scam for $600 u get something that doesnt work! and when I wanted to return it they refused to pay the (very expensive) shipping fees so if u do wanna order this product or any other signal booster I suggest u rather do it on Amazon.com which has much better customer service. SUMMARY: Not even worth to pay $5 for this piece of junk definitely not $600!

St
Review №76

Great customer service, Ramon explained about the product and the importance of a site survey. Thank you Ramon

Sh
Review №77

They deserve a -5 for their recent lack of customer service. We paid 1200$ for a Wilson pro 70 and only got the antenna (which we didnt find out until on site in NC from MN). We opened a missing/stolen parts claim (which is an absolute nightmare to do process wise) We have done a lot of business with Wilson in the past so we thought if we filed a loss claim it would be fulfilled without question. They decided to place blame on us for the missing or stolen parts and then got personal saying my children did something with the part which is despicable. Shipment took 2 weeks plus and still did not get delivered to its destination. Working with any department here is like pulling teeth. The Reps claim they have no management for you to speak with or any other options if your missing part claim gets denied. I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND YOU SHOULD STEER CLEAR AS WELL. Going with SureCall from now on!!!!!!!

Ki
Review №78

Friendly, helpful services, fair prices.

Jo
Review №79

Great company that goes above and beyond for their customers!

TN
Review №80

Really friendly customer service.

De
Review №81

Totally solved my poor cell phone reception. Plugged in, and it worked.

Ha
Review №82

I have been using the Wilson amplifiers for several years now and I have had nothing but great performance from the equipment for my vehicle and my RV. When asked, I always recommend Wilson to anyone.

Di
Review №83

Customer-friendly services, picked up my order in the same day!

Information
100 Photos
83 Comments
4.8 Rating
  • Address:5010 Wright Rd Suite 100, Stafford, TX 77477, United States
  • Site:https://wilsonamplifiers.com/
  • Phone:+1 800-568-2723
Categories
  • Electronic parts supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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