Very helpful employee helped me find a battery for my old rototiller. Locally owned business. I will shop there again.

Ive been here several times over the last few years, every time i stop in they never have what I need. Today I ordered a simple set of brake pads online and it said pick up today. I get there and the guy seemed bothered to help me and guess what, no brake pads, said they would be there after 3.30. No sale and no further business from me.

The Nittany NAPA had the part I wanted while others were out of stock. It is easy to get in and out and I always felt NAPA parts were a little higher quality then many auto parts stores.

Used this place 4 years in a row for inspection. I was never thrilled with the service but after this latest experience, Ill never use them again. Heres what happened: Called and got an appointment for a Friday. Dropped the car off the night before as instructed. Called twice during the day to get progress report. There was no progress but each time I was told they would get to it. The third time I called (around 5:45) they told me that they werent going to get to it that day. Keep in mind that they never once called me to tell me anything. I told them I wanted to pick the car up and they said sure, we close at 6pm. This is about 5:45 pm. Remember, I dont have a car because they have it. By the time I arranged a ride and get there its about 6:15 pm. The facility is closed and nobody is around for me to get my keys so I have to wait until Saturday to get my car (and its still not inspected!). When I get there this little troll- of- a- man acts like its my fault. I laughed in his fat little face and told him what I thought of him and his operation. Never again.

Great parts location & customer service is professional.

Very helpful person behind the counter. Helped me find exactly what i was looking for

Great place to do business! Highly recommended!

Right parts at the right time.

Excellent

This place still cuts rotors for a reasonable price. They were even able to cut my drilled and slotted rotors. The staff is friendly and helpful.

Friendly speedy knowledgeable staff.

Decent parts and easy enough to pick up an order, but not the friendliest of folks. Eye rolls and deep sighs dont really help your customer support rating, but in the end they got the job done. I guess it could have just been a few bad days for them when I stopped by.

Delivery and service has been poor.

Helpful staff who provide quick service. Very pleased to do business there.

Better prices but poor customer service. Have had to wait over 30 minutes to get help simply because they were looking one of the workers cell phone.

Top notch parts and service

Seems like a standard Napa. Everytime Ive gotten parts in there, I go in with a clear description and usually get a part immediately with no issues.The parking lot is really tight to turn in though. Watch out if you have a long vehicle.

Bought axle lock nuts for my 95 f150 and the the box only came with two nuts and no spacer. You cant do a proper safe job with out that spacer.

Great service, very knowledgeable staff friendly and easy to deal with

If they dont have it, theyll order it - and they give good advice too!

Nice people selling auto parts. My go to place in State College.

Gave me the wrong paint color and didnt even tell me it wouldnt be the exact mix. It ruined my cars paint and now I have to redo the whole car again!

Good service the parts you need when you need them.

They always did good work for me.

Service very unhelpful. Gave me the wrong kind of engine belt for my car, wasted my time, and made me return it. Very unhelpful!

Average auto parts staff. Sometimes helpful, sometimes clueless.

Reserved a car battery online and picked it up the next day. Got a 5 year warranty on it too and money back for giving them our old battery.

The parking lot was clean

Try to pay with a check, NSA does not collect this much information !

Always a nice time

Very helpful associates

Not the friendliest folks....

Great service

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