I came in to buy a blower. I had a wonderful experience. The employees was wonderful and the merchandise was at great prices. I will definitely be back to shop. I felt right at home and well taken care of.

Excellent store with great staff that make it easy to get in and out with what you need. Bought a power washer and it has been the best I have ever owned. Highly recommend shopping here and supporting local business owners that will make sure you are well taken care of.

Had to rent a UHaul trailer this weekend and McKeithens was the first to come to mind - they have a large selection of trailer and truck sizes on site. Really easy process and very helpful staff made sure I had the right power converter for my vehicle - they even hooked it up and disconnected it for me. Great service! The only problem was that the awesome selection of grilling accessories caught my eye too...

Dont you love it when everybody knows your name since I first come here Ive noticed that they greet me by my first name I love how they try to have at least one or two of everything to make sure that theres at least one for another person while theres always a need for something unusual I find it here they are the tool store in my mind they have every kind of tool and the attachments extra batteries lawn mowers weed eaters chainsaws tools to keep them running right a new paint color spectrometer which matches the color to perfection if youre coming to visit for your first time please let him know SuperDave sent you 🦸theyll be glad you did

We had some issues with the Uhaul rental and the family owned hardware store was incredibly helpful even though our issues were with Uhaul. They were not just incredibly helpful but went the extra mile when they didnt have to. Even though this is a big box store you can tell its a family owned and operated branch even if youre just browsing the aisles to waste time, someone will pop by to check in to see how they can help. They go above and beyond with customer service even when theyre incredibly busy as a Uhaul pick up and drop of location.

A few months ago I decided to go here instead of Lowes because 1) it was closer and 2) I didnt feel like walking & searching through Lowes to find fluorescent light bulbs. I walked in and was immediately greeted by a friendly employee who took the old lightbulb I brought with me and found the proper replacement (after double checking with a Google search that it would work). He also helped me find the right AC filter replacement. I was in and out in 5 minutes with all the right stuff - and he even helped me load my car. Wonderful experience!

I called a few weeks before my U-haul reservation to confirm it and make sure it would be available. Mckeithen promised it would be there. They further stated it would not be rented the day before to make sure it was available. Now, the day before my reservation, I get a call from U-haul stating its not available. I call Mckeithen and they have no record of me (even though I confirmed it.) Very dishonest people. The closet 10 foot U-haul is 25 miles away.

Customer service is exceptional. Friendly, knowledgeable, and ready to help at any time. And parking at the front door is pretty awesome.

The customer service up to this point has been great but I have yet to achieve a positive result from my service. I purchased my Ariens 52 Zero turn from them on January 21st (delivery date) after moving here in December. I chose this mower because of prior history and I wanted a local dealer that was also a service center for future services. The mower has leaked oil since new form the drain plug area. It has been picked up by Mckeithens twice now for repair. It is now sitting in my garage, in my new house, with oil spots all over my garage leaking yet still. It was returned in the exact same condition it left my house in. Bottom of mower is soaked in oil. Only thing it appears was performed was an oil change. Very disappointed with the quality of service from this location. I have now turned to Ariens for help with this and hopefully we can get this issue addressed. The top view is AFTER i wiped it down before it was taken in on this last attempt at repair. Bottom side is exactly the same as when it left. Visible oil up top where I wiped my finger through it. After mowing this area is coated in dirt and grass from all of the oil. After parking the mower, it will leave a palm sized spot where ever I park it within a day or two. Last 2 pictures of before it left for repair, floor and bottom of mower. If anything it returned with more oil underneath.**EDIT** The pictures I have posted here are AFTER the mower was returned the last time. It was never started or moved out of my garage when these picture were taken. So no cleanup was performed after the last attempt at repair. No oil leak is typical seepage. A leak is a leak. My personal vehicles are both over 4 years old and have yet to leak (or seep) a drop anywhere. I am not discounting your efforts to fix the leak only the method. If the existing mess from the leak is never cleaned how are any of us supposed to know if it the problem is fixed? I have since cleaned the area myself. It is no longer leaving puddles on my garage floor but is starting to seep around the plug already after use on 4/26 for approximately 1 hour. I attempted to contact you last week about this but nobody was available in service. Please contact Ariens support about their recommended repair procedure. Reference case #210420-000826

I love this place. Very helpful and knowledgeable.

Great experience! Mr. Thomas and staff were very helpful!

Seems like I am at True Value at least once a week if not more often. I prefer the quality of products over Lowes and like to support the non big box stores here in town. Tom, Thomas and the entire staff are very friendly and always asking to help. I would give a ten star rating if could. Robert M.

Ive tried to do business here several times had bad service I mechanic for a living I go in greasy and guess I get judged by my appearance will never go back

Friendly, knowledgeable staff. Lots to choose from.

Very impressed with this hardware store! We needed some very specific tools for removing a broken bolt and McKeithens had everything we needed (plus several items Lowes didnt carry). The staff were SO helpful and knowledgeable. Highly recommend!

Great customer service, and the place smells so nice! They are applying to the covid rules by not using water fountains. And they have an tablet to look up what your searching for.

If you wish to step back in time to experience what a real business/ customer relationship is...visit this store. A true hardware store with an excellent staff. Clean...well stocked...well organized. A great addition to the boro! Thank you!

Great clean store. Friendly, helpful staff. Nice hometown feel. Great prices on most items compared to big chain (nearby).

Nice place

Friendly and helpful staff found what I was looking for. They have nearly everything you could possibly need. Much more convenient than a big box store

Thomas and his crew are always very helpful. Its great to get a hometown hardware store in Statesboro!

What a great place to shop all the people that work there are very helpful

I was very excited when I saw that True Value was opening off of 67, right on my drive home. After stopping in and picking a few things up I was very pleased with the service and selection. However after many trips pulling in, just to see that the store was closed, I have had to stop thinking of it as an option because it is never open during the hours I have needed it. I work long days and 8am-6pm generally leaves me not able to make it in the morning or evening. Then during the weekend I swung by again to see that it was closed. So that stinks, but what really irked me was yesterday, during Fair week I got thru the crazy traffic, because I believed the store was open until 7pm now, based on their hours from their Google Business Info. Well, they were again closed and the store hours on the store front listed that the store was only open until 6pm. I would love to use this hardware store, however because of the limited hours I may as well forget it.

What a great addition to Statesboro! The store is clean and well-organized. It took just a few seconds for a smiling employee to ask if I needed help. Of course I do! I am in the middle of a home project and I needed advice and supplies. You can get both at McKeithens. Thanks!

I cannot say enough good things about the guys over at True Value! They are so friendly, helpful, and fast! If I could give them 10 stars I would!

Its such a pleasure to go into Mckeithens True Value! Everyone is so nice and knowledgeable. Special shout out to Dustin! Great job!

Service is excellent, knowledge of employees far exceeded my expectations. A true pleasure to shop compared to home depot and lowes. When I want the correct answer and products, I go to Truevalue in Statesboro

Great service, they are always around to help.

Nice organized store. Friendly associates & well stocked. Pleasant change from the big box stores.

Knowledgeable staff, always helpful.My favorite hardware store.Always a pleasurable shopping experience.

McKeithens TrueValue is by far my favorite hardware store in Statesboro. The associates are always helpful and knowledgeable. They take the time to listen to whatever DIY home project Im trying to do, and not only help me find the tools and supplies I need, but also give me pointers on how to complete my projects efficiently. The store is also so clean and well organized, I love just going in and browsing. Save your time and sanity - shop McKeithens first.

Always helpful, always friendly and quality products

Great customer service and great people!

Friendly and knowledgeable staff

These guys are awesome! Great service, extensive selection!

Celebrating our 1-year Anniversary with lots of sale and clearance items. Come by and see us!

Great service, employees and can easily find what you need. Employees know where everything is on the spot! Thats a plus to me!

Great staff.Very helpful. 😁

Beyond friendly and helpful.

Review

Awesome customer service! My favorite hardware store 😊

Great selection of Stihl products.

Truely value this joint.

Great people with Great service

I can always find the hard to find small things at True Value stores.

Love this place great service